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City of Centralia, MO
Boone County
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[1]
Cross Reference — As to discipline, see §§ 22-55 et seq.
[Ord. No. 1425 § 1, 3-21-1988]
To insure the prompt and thorough investigation of incidents and complaints against City employees, to clear those who are innocent, to determine the underlying causes which result in any unsatisfactory conduct by City employees so that action may be taken to remedy any problems, and to preserve the City's integrity and maintain employee morale, the City hereby establishes procedures for the investigation of complaints against City employees.
[Ord. No. 1425 § 1, 3-21-1988]
These procedures shall exclude:
1. 
Alleged or suspected violation of Federal statutes.
2. 
Personnel complaints filed more than thirty (30) days after the alleged incident, with the following exceptions:
a. 
When the act complained of is a criminal violation, in which case the criminal statute of limitation shall prevail.
b. 
When the complainant can show cause for not making the complaint earlier.
[Ord. No. 1425 § 1, 3-21-1988; Ord. No. 2471 § 1, 6-11-2007]
Complaints against City employees shall be reported in the following manner:
1. 
When an employee receives a complaint of criminal or improper conduct against another employee or officer of the City, or when an employee observes suspected criminal or improper conduct by another employee or officer, the employee shall report the alleged or suspected violation immediately to a supervisor.
2. 
When an employee receives an anonymous phone call alleging criminal or improper conduct of another City employee, that employee shall obtain as much information as possible and report this information to his/her supervisor immediately.
3. 
When a complainant appears in person and desires to sign a complaint, that person shall be directed to submit the complaint to the City Clerk or the Chief of Police. If the complainant is unable or unwilling to do this, the employee receiving the complaint shall request an affidavit describing the complaint and shall submit this information to his/her immediate supervisor. If the complaint is made by the alleged victim, the complainant must sign the complaint and it must be notarized. All other complaints should be signed by the complainant, if possible.
4. 
When the complaint is against the employee's immediate supervisor, the employee shall report the complaint to the next higher supervisor. Complaints against the City Administrator or Chief of Police shall be reported directly to the Mayor.
5. 
Supervisors shall relay complaints to the City Clerk or Chief of Police or Mayor as appropriate.
[1]
Cross Reference — As to Mayor and Chief of Police, see § 2-40.
[Ord. No. 1425 § 1, 3-21-1988; Ord. No. 2471 § 2, 6-11-2007; Ord. No. 2484 § 1, 10-15-2007]
After a complaint is reported, it shall be provided as promptly as possible to all persons constituting the investigating authority as near the same time as possible. All such persons also shall be notified of the existence of the complaint as promptly as possible and as near the same time as possible. The investigating authority shall consist of the following persons in the following situations:
1. 
In the case of a complaint against any employee, except as provided below, the department head of the employee and the City Administrator or his designated representative; or
2. 
In the case of a complaint against a member of the Police Department, the Mayor and the Chief of Police; or
3. 
In the case of a complaint against the Chief of Police, the Mayor and all members of the Board of Aldermen. They shall make decisions by a majority vote of the seven (7) persons constituting the investigative authority. If the complaint against the Chief of Police as well as any other information obtained by the investigative authority is determined by majority vote of the Mayor and the members of the Board of Aldermen to credibly allege criminal conduct, then the investigating authority may designate the Boone County Sheriff to become the investigative authority; or
4. 
In the case of a complaint against the City Administrator, the Mayor and the Mayor Pro Tempore; or
5. 
In the case of an allegation of criminal conduct against an employee other than a member of the Police Department, the Chief of Police.
The investigative authority shall take whatever steps are deemed necessary to complete the investigation of the complaint and/or allegation of criminal conduct.
[Ord. No. 1425 § 1, 3-21-1988]
A. 
If not already accomplished, the Investigating Authority shall reduce each complaint to writing.
B. 
When the alleged act complained of is a crime, and the evidence is such that had the crime been committed by a private citizen it would have resulted in an arrest, a City Police Officer observing or having knowledge of the incident shall explain the circumstance to his/her immediate supervisor and request a decision as to whether the accused employee should be arrested forthwith, or a warrant for arrest be obtained, or whether criminal action should be delayed pending further investigation by the Investigating Authority. The preferred method is to delay arrest and present all facts and evidence to the Chief of Police.
C. 
Supervisory personnel shall themselves initiate the investigation when the subject complained of is within the scope of their authority. They shall not look to higher authority for the initiation of this action, but shall report the findings of their preliminary investigation by the proper Investigating Authority as soon as possible.
D. 
A complaint investigation report shall be prepared for each complaint investigated, and it shall contain the following information:
1. 
Name of complainant (if known).
2. 
Source of complaint (by phone, in person, mail, etc.)
3. 
Nature of complaint.
4. 
Location, date, and time of alleged incident.
5. 
Name of accused.
6. 
Witness(es) (if known).
E. 
During the investigation, if evidence indicates a criminal law has been violated, the Investigating Authority shall continue with the investigation and notify the County Prosecuting Attorney, requesting a determination of prosecutorial action.
F. 
When, on the face of the complaint, the Investigating Authority decides an investigation is warranted, the accused employee shall be given a written "Notice of Complaint Investigation". This notification shall include the name of the complainant (if known), the date and location of the incident, and the basic details of the complaint.
G. 
Whenever the Investigating Authority decides that a personal interview is necessary, the accused employee shall be notified in a verbal, confidential manner. At this time an agreement shall be effected as to a location where the accused employee can meet with the Investigating Authority and personally receive a copy of the complaint. If the complaint is of criminal conduct, the employee shall be informed of that fact and advised of his constitutional rights. All subsequent investigation shall be as if the allegation were made against a private citizen.
H. 
Except in the case of criminal investigations, the accused employee shall be kept informed of the status of the investigation.
[Ord. No. 1425 § 1, 3-21-1988]
Upon conclusion of the investigation (and where necessary, adjudication of any criminal charges), the complaint shall be categorized as:
1. 
Unfounded — allegations false or unfounded.
2. 
Exonerated — incident occurred, but was lawful and proper.
3. 
Not sustained — insufficient evidence available to prove or disprove the allegation.
4. 
Sustained — evidence sufficient to support the allegation.
The Investigating Authority upon conclusion of the investigation shall submit to the appropriate City officer a recommendation of disciplinary action if the complaint is found to be sustained.
The appropriate City officer shall then approve or disapprove the recommendation and see that the appropriate action is taken regarding the administration of the disciplinary action determined in the particular case.
The appropriate City officer shall notify the complainant, if known, of the category of the conclusion reached through investigation, and may report that "the appropriate disciplinary action will result from that conclusion". However, except where criminal charges are filed, the fact or any detail of the nature of the disciplinary action shall remain confidential, except at the written request of the accused employee.
[1]
Cross Reference — Also see §§ 2-1, 22-56(B), 22-58 and 22-108 of this Code.
[Ord. No. 1425, § 1, 3-21-1988]
After the complaint has been investigated and a determination has been reached, all of the reports, complaints, and other documents concerning the case shall be placed in an envelope, sealed, and kept with the employee's personnel file.
[1]
Cross Reference — Also see §§ 2-1, 22-56(B) and 22-108 of this Code.