Investigation and remedial action. For recurrent complaints
regarding service deficiencies (other than total or partial loss of service,
such as ghosting, weak audio signal, distortion, and the like), the Township
Manager may require the grantee to investigate and report to him/her the causes
and cures thereof, and the Township Manager may also conduct his/her own investigation.
Thereafter, the Township Manager may order specified remedial action to be
taken within reasonably feasible time limits. If such action is not taken,
or is ineffective, or if within 30 days the grantee files with the Board of
Supervisors a notice of objection to the order, the Board of Supervisors may
conduct a hearing and may, if the evidence warrants a finding of fault on
the part of the grantee, take appropriate action pursuant to the terms of
this chapter.