Application for a connection to the water mains of the Town and/or for water service shall be made to the Town, in writing, by the owner of the premises for which services are desired or by his duly authorized agent. The applicant shall furnish maps or drawings or further information as may be required by the Town. No connection or service shall be provided until the applicant has complied with the rules and regulations provided in this chapter and the rules and regulations adopted pursuant thereto and has paid all applicable fees, charges and arrearages.
A separate application shall be made for each premises or part thereof to which water service is to be separately metered. A new application must be made on any change in ownership at the premises to which service is furnished or in the type of service furnished as described in the existing application.
The receipt of an application shall not obligate the Town to provide or perform the service requested. The Town shall not be obligated to extend a main in any street. On acceptance of the application by the Town, the applicant shall become a customer of the Town Engineer or his or her designee and shall be responsible for payment for all applicable rates and charges and shall comply with the rules and regulations of the Town Engineer or his or her designee.
No water services shall be provided unless the Town Engineer or his or her designee determines that proper and technically appropriate water service connections exist at the premises to be served for the type of services desired.
Whenever a new service connection to a Town main is required, the owner must apply for a permit with the Town, pay the required fee in accordance with § 400-36 and have the service installed by a licensed Town of Grand Island plumber.
Whenever a new tap is required to the Town main, it will be the responsibility of the licensed plumber to excavate to the main in a manner that will allow Town crews to have safe access to the main for tapping. The Town will provide the corporation, tap the main and install such corporation for sizes 3/4 inch through and including two inches. All remaining work will be the responsibility of the owner. The fee for such service will be in accordance with § 400-36. For service connections greater than two inches, the owner or his representative will be required to furnish all labor and materials and properly tap the main in a manner acceptable to the Town Engineer or his or her designee and/or the Code Enforcement Officer. An inspection fee for services over two inches will be charged in accordance with § 400-36.
When application for a new tap is made and disconnecting the previous water service connection is required by the Town Engineer or his or her designee, the applicant shall be responsible for such disconnection and for the fee for inspection of such disconnection in accordance with this chapter.
The owner shall be responsible for the maintenance and repair of the water service connection and all distribution lines and apparatus beyond the curb stop and shall be liable for any loss, cost or expense arising from its use, including but not limited to the malfunction, improper installation or design of said connection or facilities. Any person who performs water service maintenance, repair or installation work will be held liable for the violation of any of this chapter or rules or regulations adopted pursuant thereto by journeymen, plumbers or others in their employ.
When leaks occur in the service pipes at any point beyond the curb box, including the ferrule, they must be repaired by the owner of the premises or his duly authorized agent. If such leaks are not repaired by such person within 24 hours after notice of leaks by the Town, water service to such premises shall be shut off until the leaks are repaired; and if repaired by the Town, the expense incurred shall be charged against the owner of the premises, to be collected with the next bill for supply of water that shall be come due, and any failure to pay such charges shall be treated as a failure to pay water use charges.
No water service shall be commenced or continued to any premises having a cross-connection where potential contamination of the public water supply is determined by the Water and Sewer Department to exist unless an air gap, reduced-pressure-zone device, double-check-valve assembly or equivalent protective device has been installed by the customer.
The customer shall submit plans for any installation of a protective device or devices to the Town and the State of New York for approval.
No air gap, reduced-pressure-zone device, double-check-valve assembly or other protective device shall be installed unless it has been determined by the Commissioner of Health of the State of New York to be sufficient for the degree of hazard posed by the service connection.
All devices installed pursuant to this subsection shall be tested at least annually. Testing shall be conducted only by backflow-prevention-device testers certified by the State of New York. Testing shall be the responsibility of the customer, and an annual report must be submitted to the Town by June 1 of each year.
A water hammer, as defined herein, where such condition would cause a hazard to the Town water distribution system in the determination of the Town Engineer and that is under the control of the customer, is hereby prohibited.
Upon the determination of the existence of a water hammer, the Town shall deliver a written notice thereof to the person causing the condition, which notice shall contain an order requiring said customer to install water hammer elimination devices within a reasonable time specified in the notice. A licensed professional engineer or registered architect shall sign and seal the design and supervise the installation of said devices. Such design and installation shall be subject to the requirements of all applicable codes, ordinances and laws. In addition to the penalty imposed for such a violation, the customer shall be liable for any loss, cost or expense arising from the prohibited water hammer.
Separate sources of water.
No customer shall establish or maintain a separate source of water without first obtaining approval from the Water Department for the use of the separate source.
If the Water Department determines that the separate source of water poses a hazard to the Town's water supply, use of the separate source shall be approved only after the customer complies with the provisions of Subsection A above.
If the Water Department determines that the separate source of water does not pose a hazard to the Town's water supply, use of the separate source shall be conditionally approved. The Department shall revoke such approval or shall require the customer to comply with the provisions of Subsection A above if at any time the Department determines that the separate source of water does pose a hazard to the Town's water supply.
Customers maintaining a separate source of water shall provide such water quality tests or other information as the Water and Sewer Department may reasonably require to determine whether a possible source of contamination exists.
The Town may refuse service to any customer where there exists any condition on the premises and/or in the water service connection which may be detrimental to the Town water supply. Such conditions include, but are not limited to, prohibited cross-connections and water hammer. The Town may refuse service when it is not satisfied that all the laws, ordinances, rules and regulations relative to water service will be complied with by the applicant.