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Township of Manchester, NJ
Ocean County
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Table of Contents
Table of Contents
[HISTORY: Adopted by the Township Council of the Township of Manchester 11-24-2014 by Ord. No. 14-025.[1] Amendments noted where applicable.]
GENERAL REFERENCES
Traffic — See Ch. 7.
Vehicle parking and storage — See Ch. 424.
[1]
Editor's Note: This ordinance also repealed former Ch. 396, Towing, adopted by Ord. No. 92-163 (Sec. 4-4 of the 1996 Revised General Ordinances), as amended.
As used in this chapter, these terms shall be defined as follows:
AMBER WARNING LIGHTS
Flashing lights restricted to the operation at the scene of an accident or breakdown, while preparations are being made for vehicle removal, and while towing the vehicle from the scene to a place of storage or repair.
AUTOMOBILE
A private passenger automobile of a private passenger or station wagon type that is owned or hired and is neither used as a public or livery conveyance for passengers nor rented to others with a driver; and a motor vehicle with a pickup body, or delivery sedan, a van, or a panel truck or a camper-type vehicle used for recreational purposes owned by an individual or by spouses who are residents of the same household, not customarily used in the occupation, profession or business of the insured other than farming or ranching. An automobile owned by a farm family copartnership or corporation, which is principally engaged on a farm or ranch and otherwise meets the definitions contained in this chapter, shall be considered a private passenger automobile owned by two or more relatives resident in the same household.
[Amended 6-12-2023 by Ord. No. 23-16]
BASIC TOWING SERVICE
The removal and transportation of a vehicle from a highway, street or other public or private road or a parking area or from a storage facility, and other services normally related thereto, but does not include the recovery of an automobile from a position beyond the right-of-way or berm or from being impaled upon any other object within the right-of-way or berm.
CRUISING
The operation of an unengaged wrecker along the public streets in any fashion intended likely or calculated to solicit business.
HIGH-VISIBILITY CLOTHING
As specified in the current Manual on Uniform Traffic Control Devices.
MOTOR VEHICLE ACCIDENT
An occurrence in which a private passenger automobile comes in contact with any other object for which the private passenger automobile must be towed or removed for placement in a storage facility. This includes all situations which are accidental as to the insured even if they were caused by the intentional acts of a perpetrator where the perpetrator was not the insured or not otherwise involved with the insured.
RECOVERY
Any operation which requires the recovery of a vehicle from a position beyond the right-of-way, being uprighted, or from being impaled upon any other object within the right-of-way by several actions which may include but not be limited to winching and rigging. A recovery shall be when a towing operator applies his/her knowledge in a skillful manner to preserve the condition of the motor vehicle while moving the damaged motor vehicle to a towable position.
[Amended 6-12-2023 by Ord. No. 23-16]
OWNER
Person, firm or corporation who owns and/or operates a vehicle on the roads and highways within the Township of Manchester, which vehicle by reason of being disabled or being unlawfully upon said roads requires towing services.
PAYMENT OF TOWING FEES
The owner of a towed vehicle shall be allowed to pay the tower for services rendered by means of cash payment, certified check, money order, debit/credit card or any other form of payment agreed to by both parties.
STORAGE CHARGES FOR CALENDAR DAY
[Amended 10-23-2017 by Ord. No. 17-027]
A. 
The maximum allowable amount to be charged by a storage facility for a calendar day in accordance with state statutes. A calendar day begins at 12:01 a.m. and ends at 12:00 midnight on that same day.
B. 
A vehicle released on the same calendar day it is towed is not subject to a storage charge.
C. 
For the purpose of outlining the appropriate use of storage charges within this chapter, if a vehicle is towed at 8:30 p.m. on July 1, the tower cannot charge a storage fee on July 1. If the vehicle remains in storage at 12:01 a.m. on July 2, the tower may charge a storage fee for that calendar day. A subsequent storage charge would be allowable on or after 12:01 a.m. on July 3 and so on.
STORAGE FACILITY
The location where a business under this chapter shall store any vehicle towed by such licensee.
TOWING BUSINESS
A commercial enterprise engaged in the business of providing basic towing service.
TOWING OPERATOR
A person, firm or corporation engaged in the business of providing wrecker services and storage services for vehicles towed, which services are made available to the general public upon such rates, charges and fees as determined by said person, firm or corporation and who is licensed under the provisions of this chapter.
TOW VEHICLE
Only those vehicles equipped with a boom or booms, winches, slings, tilt beds, wheel lifts or underreach equipment specifically designed by its manufacturer for the removal or transport of private passenger automobiles.
WINCHING
The process of moving a motor vehicle by the use of the cable from a position that is not accessible for direct hookup by conventional means for loading onto a tow vehicle. Winching shall not include pulling a vehicle onto a tilt bed or carrier nor lifting a motor vehicle with a conventional sling.
WRECKER
A vehicle driven by mechanical power and employed for the purpose of towing, transporting, conveying or removing any and all kinds of vehicles, or parts of vehicles, which are unable to be operated under their own power, for which a service charge or fee is exacted.
A. 
No towing operator shall operate within the Township of Manchester without being officially licensed in accordance with this chapter. Specifically exempted from this licensing requirement are:
(1) 
The towing, transporting, conveying, or removing of vehicles from private property within the Township; and
(2) 
Towing operators directly and privately engaged or designated by the owner of a vehicle to be towed, transported, conveyed, or removed.
B. 
Licenses issued pursuant to this chapter are not transferable for any reason.
A. 
A maximum of five towing licenses may be issued pursuant to this chapter.
(1) 
In cases where more than five responsive and qualified applicants are eligible for licensure, a public lottery will be conducted.
(2) 
Eligible applicants will be noticed via certified mail of the date, time and the location of the lottery drawing.
(3) 
Present at this lottery drawing with be:
(a) 
A member of the Township Clerk's Office;
(b) 
The Chief of Police or his/her designee; and
[Amended 10-23-2017 by Ord. No. 17-027]
(c) 
A member of the Manchester Township Police Traffic Safety Section.
(4) 
Those applicants selected in the lottery who meet the requirements outlined in § 396-4, as well as all other provisions of this chapter will be awarded licensure.
(5) 
In cases where five or less responsive and qualified applicants are present, no lottery drawing for licenses will take place.
B. 
Each license shall run for term of three years, commencing on January 1 and terminating on December 31 of the third year.
C. 
Upon expiration or revocation thereof, the license shall be null and void.
To be eligible for a license, towers must meet or exceed the following standards:
A. 
Equipment. No license shall be issued to a towing operator that does not possess and use the following equipment, which shall be periodically inspected by the Chief of Police or the Chief's designee prior to issuance:
(1) 
Heavy-duty fleet requirements. Towers must have operational and in service a minimum of one truck having a minimum boom capacity of 50 tons which meets the following criteria:
[Amended 10-23-2017 by Ord. No. 17-027]
(a) 
Thirty-three thousand pounds. GVWR minimum commercially manufactured hydraulic wrecker and chassis, with underreach capabilities.
(b) 
Compliance with state and federal DOT requirements governing commercial motor vehicles.
(c) 
Air brakes.
(d) 
Air transfer system to control brakes of towed vehicles.
(e) 
Vehicle manufacturer serial plate legible and visible for inspection on undercarriage and chassis boom or certified by manufacturer's rating paperwork.
(f) 
Two safety chains: two inches in diameter by 10 feet in length, with a minimum of Grade eight alloy.
(g) 
Two tow chains: 5/8 inch in diameter by 10 feet in length, with a minimum of Grade eight alloy.
(h) 
Axle lift safety straps or equivalent retention device.
(i) 
Amber emergency lights with proper amber light permit from State of New Jersey.
(j) 
Two flood or work lights to the rear of the wrecker.
(k) 
Two light bar or magnetic tow lights.
(l) 
Two-way radio or cellular phone.
(m) 
Assortment of wood blocks and boards.
(n) 
Assortment of tools.
(o) 
Flashlight.
(p) 
T-bolts/maxi release pins.
(q) 
Angle iron.
(r) 
First-aid kit.
(s) 
Fire extinguisher.
(t) 
Broom and shovel.
(u) 
Road flares, triangles, or road cones.
(v) 
Two twelve-ton snatch blocks per winch.
(w) 
An ample supply of industry-approved absorbent material.
(2) 
Light-duty fleet requirements. In addition to the required heavy-duty capacity, towers must have operational and in service a minimum of three trucks. These vehicles may be a combination of flatbeds or light-duty wreckers; however one must be a flatbed and one must be a wrecker. Furthermore, these vehicles must meet or exceed the following requirements:
(a) 
Light-duty wrecker:
[1] 
Ten thousand pounds GVWR minimum commercially manufactured wrecker and chassis.
[2] 
Dual rear wheels.
[3] 
Three thousand pounds minimum wheel lift capacity.
[4] 
Eight thousand pounds minimum winch capacity.
[5] 
Eight thousand pounds minimum hydraulic boom capacity (if equipped).
[6] 
Vehicle manufacturer serial plate legible and visible for inspection on undercarriage and chassis boom or certified by manufacturer's rating paperwork.
[7] 
Three-eights inch by 100 feet in length cable or OEM specifications.
[8] 
Two safety chains: 3/8 inch in diameter by 10 feet in length, with a minimum of Grade eight alloy.
[9] 
Two tow chains: 3/8 inch in diameter by 10 feet in length, with a minimum of Grade eight alloy with J&T hooks and grab hooks.
[10] 
Wheel lift safety straps or equivalent wheel retention device.
[11] 
One four-ton snatch block per winch.
[12] 
Trailer ball hitch attachment.
[13] 
Motorcycle towing equipment.
[14] 
Amber emergency lights, with proper amber light permit from the State of New Jersey.
[15] 
Two flood or work lights at rear of wrecker.
[16] 
Two-way radio or cellular phone.
[17] 
Assortment of tools.
[18] 
Jumper cables.
[19] 
Flashlight, fire extinguisher, and first-aid kit.
[20] 
Gas can.
[21] 
Lug wrench and jack.
[22] 
Broom and shovel.
[23] 
Road flares, triangles, or road cones.
[24] 
An ample supply of industry-approved absorbent material.
(b) 
Flatbeds:
[1] 
Fourteen thousand five hundred pounds GVWR minimum commercially manufactured flatbed and chassis.
[2] 
Vehicle manufacturer serial plate must be legible and visible for inspection on under-reach and chassis or certified by manufacture's rating paperwork.
[3] 
Seventeen feet or longer hydraulically operated slide back or tilt bed.
[4] 
Three-eighths inch in diameter by 50 feet in length cable or OEM specifications.
[5] 
Four tie-down devices, either chains at 3/8 inch in diameter by 10 feet in length, with a minimum Grade seven alloy, or synthetic web straps or equivalent strength.
[6] 
One bridle chain high test with J&T hooks and grab hooks.
[7] 
One four-ton snatch block.
[8] 
Assortment of wood blocks and boards.
[9] 
An ample supply of industry-approved absorbent material.
B. 
Storage facilities. Storage shall be provided for all vehicles until claimed by the vehicle owner or until legally disposed of. The towing operator shall provide land area sufficient to store a minimum of 10 vehicles. Each storage area must be enclosed by a security fence at least six feet high. Additionally, the towing operator must also provide inside garage area space for at least two passenger vehicles at any one given time.
C. 
Required vehicle operating licenses.
(1) 
Drivers must have valid New Jersey driver's licenses with the proper commercial endorsements to operate the vehicles and equipment required hereunder.
(2) 
Each light-duty driver must obtain a certification from a nationally recognized organization as determined by the Chief of Police and the Garden State Towing Association. New hires must obtain certification within nine months of employment.
(3) 
Each heavy-duty driver must obtain a certification from a nationally recognized organization as determined by the Chief of Police and the Garden State Towing Association. New hires must obtain certification within nine months of employment. Additionally, each driver must possess a commercial driver's license (CDL) and must also comply with 49 CFR 391.51.
(4) 
All drivers must maintain their certifications and have satisfactorily completed training course within the preceding five years.
(5) 
The Division of Police will recognize certifications from either of the following nationally recognized organizations in the respective classification levels:
(a) 
Towing and Recovery Association of America:
[1] 
Light-duty certification: Level 1.
[2] 
Medium and heavy-duty certification: Level 2.
[3] 
Heavy Recovery Specialist: Level 3.
[Added 6-12-2023 by Ord. No. 23-16]
(b) 
Wreck Master:
[1] 
Light-duty certification: Level 2/3.
[2] 
Medium-duty certification: Level 4/5.
[Amended 6-12-2023 by Ord. No. 23-16]
[3] 
Heavy-duty certification: Level 6/7.
[Added 6-12-2023 by Ord. No. 23-16]
[4] 
Ultra heavy-duty certification: Level 8/9.
[Added 6-12-2023 by Ord. No. 23-16]
D. 
Insurances. Towers must present a certificate of liability insurance from a company licensed to provide insurance in the State of New Jersey certifying the following coverage, which shall be maintained throughout the license term:
(1) 
Combined, single-limit workers' compensation and garage liability insurance of not less than $1,000,000.
(2) 
Garage keeper's liability policy of not less than $300,000 for any one claimant and not less than $1,000,000 for more than one claimant with $100,000 coverage for property damage for any one event, and providing coverage for fire, theft, and explosion.
(3) 
All public liability insurance, including garage liability and garage keepers' legal liability coverage, shall name the Township of Manchester, and its officers, agents, and employees, as additional insureds, and shall hold them harmless and indemnify them from any and all claims filed against the Township arising out of any act or failure to act on behalf of the tower and shall contain an endorsement providing 30 days' notice to the Township in the event of any material changes of the policy or cancellation thereof.
E. 
Personnel.
(1) 
Towing operators must have a minimum of two drivers certified to operate heavy-duty trucks.
(2) 
Towing operators and employees shall be fully trained and knowledgeable in the operation of all required equipment, possess in good standing all of the licenses and certifications required pursuant to § 396-4C, must be competent to provide minimum road services for disabled vehicles, present a neat appearance at all times, obey all traffic safety laws, and shall not have been convicted of an indictable criminal offense or any offense involving stolen or embezzled vehicles, fraud relating to the towing business, stolen property, or any offense of a similar nature, within the past seven years.
F. 
Land use. All facilities and sites used for towing operations and storage, wherever located, must comply with all applicable municipal zoning regulations, land use approvals, construction permits, and property maintenance codes.
(1) 
For the initial series of licenses issued pursuant to this section, applicants that have not yet obtained all requisite approvals from the applicable municipal land use board may obtain a license provided that those approvals are obtained within six months of the award of the license. Notwithstanding issuance of a provisional license pursuant to this section, applicants may not operate until all approvals are obtained.
(2) 
For subsequent licenses, applicants must have obtained all requisite approvals at the time of application.
(3) 
Licensees must remain in continuous compliance with all approvals and conditions of approvals throughout the license term.
(4) 
Failure to obtain and comply with all requisite approvals and conditions thereof, or to rectify any violations as required by the appropriate enforcement authority, shall result in suspension or revocation of the license as provided herein.
G. 
Location. To the extent possible, towing operators shall be located in a geographic area that enables a response time of 15 minutes of Mile Post 43 on State Highway 70 (the determined and designated geographical center of the Township) under normal circumstances.
H. 
Availability. All towing operators must be available for service on a twenty-four-hour, seven-day-per-week basis without exception.
I. 
General requirements.
(1) 
Each licensee shall maintain a record, in a bound volume, of all towing and wrecking calls made by the licensee, together with the name of the owner and operator of each vehicle which is the subject of such call, the fee charged for the service, and the date and amount of payment.
(2) 
Each licensee shall be obligated to advise the Township of any change in information provided on the application submitted for a license under this chapter. In addition, each licensee shall be continuously under an obligation to meet and maintain the minimum license requirements provided for in this chapter over the term of the license.
(3) 
Each licensee under this chapter shall be under a continuing obligation to comply with each and every requirement of this chapter or the requirements of any other chapter and applicable laws.
A. 
To apply for and obtain a towing license, the following fees apply:
(1) 
Application fee: $500.
(2) 
License fee: $3,000 (for three-year license).
(3) 
The application fee must be remitted at the time the application is submitted. The license fee must be remitted within 30 days of date of the resolution awarding the license.
B. 
Fees paid pursuant to this section are not refundable for any reason.
A. 
Required information. Applications for towing licenses must provide the following information:
(1) 
Name, residence, business address, and telephone number of the owner of the towing company. If the owner is a corporation, limited-liability company (LLC), partnership, or other business entity, the application must contain the name, residence, business address, and telephone number of every stockholder owning more than 10% of the issued stock or member owning more than 10% of the membership interest.
(2) 
Current registrations and proof of insurance for each vehicle in the applicant's fleet.
(3) 
Verification of three years' towing-for-hire experience, either as an owner or principal, which shall be confirmed by the Division of Police.
(4) 
For each employee, full name and home address.
(5) 
Copies of all motor vehicle and operator's licenses required pursuant to § 396-4C and proof that license holders have satisfactorily completed training courses in the past five years.
(6) 
Detailed statement evidencing that the applicant meets or exceeds the equipment standards set forth in § 396-4A.
(7) 
A certificate or certificates of insurance evidencing adequate insurance coverage as required pursuant to § 396-4D.
(8) 
For both applicant and each employee, full fingerprinting and criminal background check in accordance with the procedures established by the Division of Police.
(9) 
For each driver, copies of individual New Jersey Motor Vehicle Commission drivers' abstracts.
(10) 
Names and addresses of at least two business references that have known the applicant for at least two years and can attest to the applicant's experience and performance in the towing, wrecking, and storage business.
(11) 
Proof from the Zoning Officer or other appropriate official in the municipality where any facilities and sites used for towing operations and storage are located that those facilities and sites are in compliance with all applicable zoning regulations, land use approvals, and property maintenance codes.
B. 
Application deadline. Applications shall be submitted to the Township Clerk no later than November 1 of the licensing year. Late applications will not be considered. On or before September 1 of the licensing year, the Township Clerk shall provide public notice of the application period.
C. 
Police Division review. Upon submission, applications shall be forwarded to the Chief of Police for review. Review by the Chief of Police of the Chief's designee shall involve the following:
(1) 
Background check to determine if either the applicant or the applicant's personnel have been convicted of any indictable offense or any offense involving stolen or embezzled vehicles, fraud relating to the towing business, stolen property, or any offense of similar nature, and maintain all required licenses in good standing.
(2) 
Inspection of personnel, vehicles, equipment, and storage areas to determine the accuracy of information set forth in the application and compliance with the licensing and eligibility standards set forth in § 396-4 and all applicable laws, regulations, and performance standards.
A. 
Following review, the Chief of Police or the Chief's designee shall issue a written report to the Township Council detailing the results of the required background investigation and inspection and recommending approval or rejection of the applicant based on the criteria set forth in this chapter.
B. 
Upon consideration of the report issued by the Chief of Police or the Chief's designee, the Township Council shall award licenses to qualified applicants by resolution.
C. 
Applications for towing licenses may be rejected on any or all of the following grounds:
(1) 
The applicant's or its employees' criminal convictions for any indictable offense or any offense involving stolen or embezzled vehicles, fraud relating to the towing business, stolen property, or any offense of a similar nature, within the past seven years.
(2) 
Failure to meet or exceed any of the eligibility criteria set forth in § 396-4.
(3) 
Repeated or egregious violations of the requirements of this chapter during previous service as a licensed tower for the Township of Manchester.
(4) 
Repeated complaints from the general public, substantiated and documented by the Division of Police, of inadequate or unsatisfactory service or improper or illegal practices during previous service as a licensed tower for the Township of Manchester.
(5) 
Fraudulent or illegal activity of any kind.
D. 
Rejected applicants may appeal in accordance with the procedures set forth in § 396-13.
In order to assure provision of safe and efficient towing service, tow licenses pursuant to this chapter shall be issued upon the following basis:
A. 
A towing rotation shall be established on a weekly basis throughout the Township. This rotation will be calculated and monitored by the Manchester Township Police Traffic Safety Section and Manchester Township Police Dispatch. The Township of Manchester reserves the right to modify or change the rotation as needed. If an error occurs within the rotation, specifically dispatch or an officer accidentally contacting a current licensed duty tower not on the weekly call rotation, reciprocity will be given to the respective towing business. This reciprocity will be determined by the Chief of Police or the Chief's designee.
[Amended 6-12-2023 by Ord. No. 23-16]
B. 
The number of vendors in the rotation will be determined by the number of licenses, not to exceed five, issued pursuant to this chapter.
All towers licensed pursuant to this chapter shall operate in accordance with the following rules:
A. 
Towing operators and employees shall be fully trained and knowledgeable in the operation of all required equipment.
B. 
Towing operators shall remain in compliance with the eligibility requirements set forth in § 396-4.
C. 
Towing operators must provide service on a twenty-four-hour, seven-day-per-week basis without exception.
D. 
Towing operators shall immediately notify the Chief of Police or the Chief's designee of the hiring or termination of any employee.
E. 
Towing operators shall immediately notify the Chief of Police or the Chief's designee of any employee convicted of a criminal offense or whose driver's license is suspended.
F. 
All facilities and sites used for towing operations and storage, wherever located, shall be in continuous compliance with all applicable municipal zoning regulations, land use approvals, construction permits, and property maintenance codes.
G. 
No towing operator shall engage in cruising as defined in this chapter.
H. 
No towing operator shall solicit or attempt to divert patrons of another towing operator whether or not licensed under this section. Also, no towing operator shall solicit or divert prospective patrons of a given repair service to any other repair service.
I. 
Each licensed towing operator at all times shall maintain and carry the necessary equipment to remove disabled or locked vehicles or equipment necessary to operate or open vehicles to enable public safety personnel to remove entrapped passengers.
J. 
Each towing operator or other agent acting on behalf of the license shall be obligated to wear high-visibility clothing whenever they are performing work for the licensee within the Township.
K. 
Each towing operator, prior to departure from the scene of towing services, shall clean and clear the streets of any customary debris resulting from any accident at such scene and shall at all times carry the necessary equipment to perform such cleaning services. At no time shall the tower remove any hazardous material from the roadway such as oil, antifreeze or fuel in accordance with N.J.S.A. 39:4-56.8. The tower will, however, cover such material with an industry-approved absorbent material.
[Amended 10-23-2017 by Ord. No. 17-027]
L. 
No towing operator, licensed under this chapter or otherwise, shall respond to the scene of an accident except upon the request of the driver or owner of the vehicles involved or except upon notification by the channel of communication established by the Division of Police to notify licensed towing operators of the necessity of their presence. The officer investigating accidents which require towing service shall get authorization from the driver or owner of cars when an unlicensed towing service is to be engaged.
[Amended 6-12-2023 by Ord. No. 23-16]
M. 
Refusal to tow at the scene of the towing and the type of car refused shall be reported, by the police officer assigned to the incident, to his superior. The report of refusal shall be furnished to the Chief of Police and the Township Clerk as soon as practicable.
N. 
Towing operators shall arrive at the scene to which dispatched within a reasonable time after being dispatched. Under normal circumstances, such reasonable time limit is defined as within 15 minutes. If the tow operator is not able to arrive within a reasonable period of time, the officer requesting the tow may, at his/her discretion utilize another tow company licensed by the Township as a replacement for that call.
O. 
When any unusual situation occurs which may be dangerous to the safety of the public, such as dangerous cargo, solvents, fluids, natural gas, etc., the most qualified towing operator will be selected by the Manchester Township Police.
P. 
Where no designation has been made, licensed towing operators are authorized to remove the vehicle to the towing operator's place of business.
Q. 
If towing service fees have been paid by the Township of Manchester, the owner will supply payment via check, paid to the Township of Manchester, for amount that was paid for the towing service.
[Amended 6-12-2023 by Ord. No. 23-16]
R. 
In all cases where cars are to be towed for illegal parking, summonses for such offenses shall be issued prior to towing.
S. 
No towing operator operating under the license issued hereunder shall employ, directly or indirectly, any personnel or employees of the Township of Manchester.
T. 
Towing operators shall provide the Division of Police with the following information on abandoned and unclaimed vehicles, which are either junk vehicles unclaimed over 15 business days or resalable vehicles unclaimed over 20 business days in accordance with N.J.S.A. 39:10A-1.
[Amended 10-23-2017 by Ord. No. 17-027]
(1) 
The year, make, color and vehicle identification number.
(2) 
The owner's name and address, if known.
(3) 
A copy of the certified letter advising the owner of the vehicle's whereabouts.
(4) 
A photograph of the vehicle.
(5) 
Vehicle mileage, if able to obtain.
[Amended 6-12-2023 by Ord. No. 23-16]
U. 
A list of all fees charged to the general public shall be posted in a conspicuous place on the towing company's garage, and no other fees shall be charged.
V. 
Release of stored motor vehicles to the general public shall be provided by the tower on a seven-day-a-week basis.
W. 
Such additional rules and regulations as may be promulgated by the Township Council pursuant to ordinance shall take effect after notification of such rules and regulations upon all the holders of licenses for towing operators. Service shall be made by forwarding these rules and regulations by certified mail, return receipt requested, to the licensee at the address listed in his or her most recent application.
X. 
Each tower is required to submit a towing invoice for any vehicle towed to the Manchester Township Police Department's Impound Yard as well as for any police agency vehicle towed at the Township's request to the Traffic Safety Section no later than 30 days from the date that the service is rendered. Invoices not received by the agency within 30 days will result in the forfeiture of said tow fees.
[Added 10-23-2017 by Ord. No. 17-027]
[Amended 10-23-2017 by Ord. No. 17-027]
No licensee under this chapter shall charge a fee for basic towing services, inclusive of debris cleanup and yard towing, or storage in the Township of Manchester in excess of the following:
A. 
Class I and II Vehicles (GVWR up to 10,000 Pounds):
(1) 
Tow:
[Amended 6-12-2023 by Ord. No. 23-16]
(a) 
From scene to shop or locations within tow zone of call: $190.
(b) 
Motorcycle, street bike: $215.
(2) 
Storage:
(a) 
First calendar day: free storage. Daily rates apply on the next calendar day after tow.
(b) 
Outside storage: $45/day.
[Amended 6-12-2023 by Ord. No. 23-16]
(c) 
Inside storage by written request of the Division of Police or the vehicle owner only: $55/day.
[Amended 6-12-2023 by Ord. No. 23-16]
B. 
Class III, IV, V, and VI Vehicles (GVWR 10,000) pounds to 26,000 pounds):
(1) 
Tow, from scene to shop or locations within tow zone of call: $300 per hour. Detailed breakdown of hours must be provided.
[Amended 6-12-2023 by Ord. No. 23-16]
(2) 
Storage:
(a) 
First calendar day: free storage. Daily rates apply on the next calendar day after tow.
(b) 
Outside storage: $55/day.
[Amended 6-12-2023 by Ord. No. 23-16]
(c) 
Inside storage by written request of the Division of Police or the vehicle owner only: $65/day.
[Amended 6-12-2023 by Ord. No. 23-16]
C. 
Class VII and VIII Vehicles (GVWR 26,001 pounds or greater):
(1) 
Tow, from scene to shop or locations within tow zone of call: $500 per hour. Detailed breakdown of hours must be provided.
[Amended 6-12-2023 by Ord. No. 23-16]
(2) 
Storage:
(a) 
First calendar day: free storage. Daily rates apply on the next calendar day after tow.
(b) 
Daily storage per piece: $80/day for vehicles under 30,000 pounds.
[Amended 6-12-2023 by Ord. No. 23-16]
(c) 
Daily storage per piece: $105/day for vehicles over 30,000 pounds.
[Amended 6-12-2023 by Ord. No. 23-16]
D. 
Recovery, as defined in this chapter:
[Amended 6-12-2023 by Ord. No. 23-16]
(1) 
Class I and II: $175/hour.
(2) 
Class III, IV, V, and VI: $225/hour.
(3) 
Class VII and VIII: $375/hour, minimum.
E. 
In addition, every operator of a towing service shall give the owner of each vehicle towed a written estimate of cost and a written receipt when paid. In addition, and notwithstanding any provision of this chapter, no licensee shall charge a fee for towing services or storage in excess of any limitation established by any other law.
F. 
Miscellaneous fees and regulations:
[Amended 6-12-2023 by Ord. No. 23-16]
(1) 
Township vehicles. Notwithstanding the foregoing, the fees for towing Township vehicles or changing tires on Township vehicles shall be $65 for vehicles 7,000 pounds GVWR or under per incident, and $130 for vehicles between 7,001 pounds GVWR and 26,000 pounds per incident, and $300 for vehicles over 26,001 pounds GVWR per incident. Mileage fees for towing of Township vehicles to/from locations outside of tow zone will be $4/mile.
(2) 
Mileage fee: Mileage fees for towing to/from locations outside of tow zone of call: $7/mile, one-way only. Mileage fees for towing of Township vehicles to/from locations outside of tow zone will be $4/mile, one-way only. Mileage fees will start/stop whenever entering the Township of Manchester.
(3) 
Administrative fee: Immediately upon entry into the towers storage, all vehicles incur a one-time administrative flat fee of $25. Documentation of administrative services provided upon request. No storage or administrative fees will be charged for recovered stolen vehicles.
(4) 
Debris removal: Debris cleanup is mandatory (N.J.S.A. 39:4-56.8) and is included with the basic towing fee. The application of a fluid absorbent compound, commonly referred to as "speedy-dry," is required to be applied to roadway surfaces where vehicle fluids have spilled as a result of a collision or disablement. Application of two or more bags of speedy dry for extensive vehicle fluid clean-up: $25 flat fee.
(5) 
Vehicle lock-out fee: The flat fee for vehicle lock-outs will be $90.
(6) 
Dolly use/air line disconnect/release linkage, brake fees (per axle): $50 each.
(7) 
Vehicles towed to the Manchester Township Police Impound Yard for investigative purposes and/or pending seizure actions will be towed at the corresponding tow rate for the vehicle.
(8) 
Additional truck/personnel: $100 per hour per truck, billed in fifteen-minute increments once vehicle is on scene. Must be supported by documentation.
(9) 
Protection of vehicles in storage from further damage due to weather (broken windows, doors, hoods, trunk missing or damage, which allow weather intrusion). Must be requested by the Police Department, vehicle owner, or other authorized party:
(a) 
Window wrap, if needed: $25.
(b) 
Tarp vehicle, if needed: $50.
(10) 
Standby/wait fee: tow operators must notify a Manchester Township Police Officer upon their arrival and departure, additionally tow operators must verify all standby:
(a) 
First 15 minutes: $0.
(b) 
After 15 minutes: $50 per half hour. Billed in fifteen-minute increments.
(11) 
Yard fee for retrieval of any items from stored vehicle or escorting of an insurance adjuster: $25 per half hour. Individuals must be alerted of this fee prior to being escorted into the yard and times shall be documented.
(12) 
Holiday rates: 1 1/2 times the regular towing rate for towing on the following holidays:
(a) 
New Year's Day.
(b) 
Easter Sunday.
(c) 
Memorial Day.
(d) 
Independence Day.
(e) 
Labor Day.
(f) 
Thanksgiving Day.
(g) 
Christmas Day.
(13) 
The maximum allowed accrued storage charges is 30 days.
(14) 
The tower shall not charge any fee not defined in this section unless previously authorized by either the registered owner/operator of the vehicle being towed, the Chief of Police or the Chief's designee. Towing rates must be posted in a conspicuous place at each tower's business where it will be visible to the general public. For any additional services, to include but not limited to, HAZMAT clean-up and disposal, a catastrophic crash or any special service tow equipment that is not listed in this section, Manchester Township will refer to the current New Jersey State Police Maximum Towing Rates document. Approval from either the registered owner/operator of the vehicle, the Chief of Police or the Chief's designee to use these rates as required and a detailed breakdown of services rendered must be provided whenever a fee is charged that is not defined in this section. Any authorization or approval from the registered owner/operator of the vehicle for fees not defined in this section must be in written form and signed by the registered owner/operator of the vehicle, the Chief of Police or the Chief's designee.
G. 
Taxation: The New Jersey Sales and Use Tax Act[1] defines that any charges relating to towing services, to include tow fees, hook-up fees, mileage fees, and winching fees, all of which are performed in conjunction with towing services, are not taxable. Only fees outside of towing are taxable.
[1]
Editor's Note: See N.J.S.A. 54:32B-1 et seq.
A. 
The Division of Police generally, and the Chief of Police particularly, are hereby designated as the supervising authorities to enforce the provisions of this chapter.
B. 
Authorized members of the Division of Police may periodically inspect each licensed towing operator to ensure compliance with the requirements of this chapter.
C. 
Upon receiving notice thereof, the Division of Police shall conduct a background check of licensed towing operators' newly hired employees.
D. 
The Division of Police shall maintain a log of calls to licensed towing operators under this chapter, which shall be available for inspection by any licensed tow operator upon reasonable notice.
E. 
The Division of Police shall maintain a log of all complaints from the general public pertaining to towing operators licensed pursuant to this chapter, which shall be available for inspection by any licensed tow operator upon reasonable notice.
F. 
The Division of Police may issue a summons for any violation of this chapter which shall be heard in municipal court.
A. 
Suspension. The Chief of Police or the Chief's designee is hereby empowered to temporarily suspend for cause any towing operator's license and rights to operate thereunder.
(1) 
Grounds for suspension. Violations of any provisions of this chapter, any other applicable law, regulation, or Township ordinance, illegal, improper, or fraudulent activity, or substandard performance or service shall constitute grounds for suspension. Three separate confirmed violations, arising from three separate incidents, will result in automatic suspension for a temporary period, and may result in license revocation.
(2) 
Procedure for suspension. Upon a determination that appropriate grounds exist and that suspension is warranted, the Chief of Police or the Chief's designee shall issue written notice thereof to the offending tower. The notice shall advise of the suspension, state the basis and duration thereof, establish the conditions for reinstatement, and inform the offending tower of the right to appeal the suspension in accordance with § 396-13.
(3) 
Consequences of suspension. Suspended towers must immediately cease all towing operations for the Township until reinstatement.
(4) 
Reinstatement. Suspended towers may be reinstated only after the violations leading to the suspension have, in the determination of the Chief of Police or the Chief's designee, been cured or appropriately rectified.
B. 
Revocation. Towing licenses may be revoked by resolution of the Township Council upon written recommendation from the Chief of Police or the Chief's designee that a licensed tower is no longer qualified, capable, or competent to serve based on the requirements of this chapter.
(1) 
Grounds for revocation. Repeated or egregious violations of any provisions of this chapter, any other applicable law, regulation, or Township ordinance, illegal, improper, or fraudulent activity, or substandard performance or service shall constitute grounds for suspension.
(2) 
Procedure for revocation. Upon a determination that appropriate grounds exist and that revocation is warranted, the Chief of Police or the Chief's designee shall so report to the Township Council in writing. If the Township Council agrees that revocation is appropriate, it shall adopt a resolution to that effect, which shall state the basis for revocation. The Chief of Police shall thereafter provide written notice thereof, along with a copy of the resolution, to the offending tower. The notice shall advise the tower of the right to appeal the revocation in accordance with § 396-11.
(3) 
Consequences of revocation. Following revocation, towers must immediately and indefinitely cease all towing operations for the Township.
A. 
Right to appeal. The rejection of a towing application submitted, or suspension or revocation of a towing license issued, pursuant to this chapter may be appealed to the Chief of Police or his/her designee.
[Amended 10-23-2017 by Ord. No. 17-027]
B. 
Time for appeal. Appeals must be filed not later than 45 days from the date of the rejection, suspension, or revocation challenged.
C. 
Procedure for appeal. Requests for an appeal must be timely submitted in writing to the Chief of Police or the Chief's designee. The request must clearly identify the action challenged and include a statement of reasons in support of reversal. The appeal may be decided on the written record or a formal hearing may conducted, which must be specifically requested. Upon receiving such a request, the Chief of Police shall, within reasonable time, schedule a mutually agreeable date for a hearing.
D. 
Conduct of hearing. The hearing authorized by this section shall be conducted before a three-officer panel of the Manchester Township Police, consisting of the Chief of Police or his/her designee, the Bureau Commander of Traffic Safety, or designee and a member of the Traffic Safety Section.
[Amended 10-23-2017 by Ord. No. 17-027]
E. 
Disposition of appeal. After reviewing the aggrieved tower's written submissions and the record of the formal hearing, if any, the panel shall issue a written decision upholding, reversing, or modifying the original determination.
(1) 
If the panel recommends a reversal of a rejection or revocation, its decision shall be forwarded to the Township Council which, if in agreement, shall adopt a resolution to that effect. Notice of the reversal, together with a copy of the panel's decision and Township Council resolution, shall be sent to the aggrieved party.
(2) 
If the panel recommends reversal or modification of a suspension, it shall so notify the aggrieved party. The notice shall include a copy of the panel's decision and state the conditions for reinstatement, if any.
(3) 
If the original determination is upheld, the panel shall so notify the aggrieved party and provide a copy of its written decision.
A. 
Personal items or property not part of or permanently attached to the vehicle in storage may be removed by the vehicle owner.
B. 
Vehicles impounded as part of a police investigation may not be entered without the investigating officer's approval.
C. 
Only authorized individuals will be allowed to enter the vehicle to remove any items. Authorized individuals will be the owner of the vehicle, Manchester Township police officers, or a secondary authorized individual that is able to show proof of authorization. Secondary authorized individuals are identified as insurance company employees, individual capable of presenting the owner of the vehicle valid driver's license, verbal authorization from a Manchester Township police officer of a specific person with a valid driver's license, or legal proof of being the next of kin for the owner of the vehicle.
[Added 6-12-2023 by Ord. No. 23-16]
A. 
The initial series of licenses issued pursuant to this chapter shall commence on January 1, 2015, and shall be issued for successive three-year periods.
B. 
The application period for the initial series of licenses shall commence following the enactment of this chapter and continue through December 15, 2014. The Township Clerk shall publish notice of the application period immediately following enactment of this chapter.
C. 
Applications shall be reviewed and licenses issued to qualified towers in accordance with the provisions of this chapter. Applicants who applied previously under the prior ordinance and paid the required fee may resubmit without paying additional application fees.
D. 
Successful applicants must pay the license fees required by this chapter.