A.
Complaints and grievances of employees in the classified service
and employees in the unclassified service whose employment is covered
by collective negotiation agreements which include a grievance procedure
shall be handled and resolved in the manner specified in such agreements.
B.
Whenever any other employee in the unclassified service has a complaint
or grievance relating to his or her employment, such grievance shall
be processed and resolved in the manner hereinafter prescribed in
this article.
If the employee's immediate superior is someone other than a
department head, such grievance shall be presented informally, either
verbally or in writing, to such immediate superior, who shall have
a period of two working days within which to satisfactorily resolve
the grievance.
If the employee is not satisfied with the action of his or her
immediate superior with respect to the grievance, or if the employee's
immediate superior is a department head, then such grievance shall
be presented to such department head, which presentation may be verbal
or in writing unless the department head requires the same to be presented
in writing. The department head shall have a period of two working
days within which to attempt to resolve the grievance and shall advise
the employee, in writing, of this decision with respect thereto within
such period, or, if resolution of the grievance requires an exercise
of discretion or authority which is not vested in the department head,
the department head shall so advise the employee within such time
period.
A.
If the grievance is not resolved by the department head in a manner
satisfactory to the employee or if the department head advises the
employee that resolution of the grievance is not within the scope
of this authority, the employee may next present such grievance to
the City Manager by submitting same in writing, with full details
and particulars of the nature of the grievance and including a copy
of the decision rendered thereon by the department head, a copy of
which presentation shall be furnished to the department head.
B.
Within two working days following receipt of a copy of such presentation
to the City Manager, the department head shall submit to the City
Manager a written response thereto and shall furnish a copy of such
response to the employee who submitted the grievance.
C.
The City Manager shall hold a hearing on the grievance at which the
employee and the department head may be heard and shall resolve the
grievance and advise both the employee and the department head of
his decision within 10 working days from his receipt of the grievance.[1]
[1]
Editor's Note: Original § 18-6 , Presentation to
Council, which immediately followed this section, was repealed 6-4-1980
by Ord. No. 80-29.
All papers and documents relating to a grievance and its disposition
shall be placed in the employee's personnel file in the Human Resources
Department.