Town/Village of East Rochester, NY
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2022-05-12
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Employee Handbook
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Chapter EH East Rochester Employee Handbook
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Article II Customer and Public Relations
- Part I, Administrative Legislation
- Ch 1 General Provisions
- Ch 4 Architectural Review
- Ch 7 Building Inspector
- Ch 11 Continuity of Government
- Ch 13 Defense and Indemnification
- Ch 15 Ethics, Code of
- Ch 19 Fire Prevention, Division of
- Ch 24 Local Laws, Adoption of
- Ch 30 Police Department
- Ch 32 Publication of Minutes and Notices
- Ch 33 Purchasing
- Ch 34 Records
- Ch 38 Salaries and Compensation
- Ch 40 Smoking
- Ch 42 Traffic Violations Bureau
- Ch 43 Tree Committee
- Ch 45 Village Administrator
- Ch 46 Village Government
- Part II, General Legislation
- Ch 50 Adult Use Establishments
- Ch 54 Alcoholic Beverages
- Ch 56 Amusement Centers and Games
- Ch 62 Bingo
- Ch 65 Brush, Grass and Weeds
- Ch 67 Building Construction and Fire Prevention
- Ch 70 (Reserved)
- Ch 72 Burning, Outdoor
- Ch 76 Circuses and Carnivals
- Ch 79 Curfew
- Ch 80 Dining, Outdoor
- Ch 81 Dogs and Other Animals
- Ch 85 Electrical Standards
- Ch 89 Fees
- Ch 91 Fire and Burglar Alarm Systems
- Ch 93 Firearms
- Ch 99 Flood Damage Prevention
- Ch 100 Games of Chance
- Ch 103 Graffiti
- Ch 106 Handbills and Advertising
- Ch 109 House Numbers
- Ch 111 Housing Standards
- Ch 114 Junkyards
- Ch 117 Licensed Occupations
- Ch 120 Lot Maintenance; Property Damage
- Ch 123 Noise
- Ch 128 Parades and Processions
- Ch 132 Parking
- Ch 135 Parks
- Ch 139 Peddlers and Solicitors
- Ch 143 Poulterers
- Ch 144 Rental Dwelling Units
- Ch 145 (Reserved)
- Ch 148 Satellite Antennas
- Ch 149 Secondhand Dealers
- Ch 151 Stormwater Management
- Ch 152 Sewers
- Ch 157 Smoke/Heat Detectors
- Ch 159 Snowplowing
- Ch 160 Solid Waste
- Ch 161 Streets and Sidewalks
- Ch 164 Subdivision of Land; Site Plans
- Ch 170 Taxation
- Ch 173 Unsafe Buildings
- Ch 176 Vehicles and Traffic
- Ch 178 Vehicles, Junked
- Ch 184 Water
- Ch 187 Wells, Private
- Ch 188 Wireless Telecommunications
- Ch 190 Woodburning Stoves and Fireplaces, Freestanding
- Ch 193 Zoning
- Disposition List
- Ch DL Disposition List
- Employee Handbook
- Ch EH East Rochester Employee Handbook
- Ch EH Art II Customer and Public Relations
- § EH-2.1 Policy.
- § EH-2.2 Employee responsibilities.
The professional treatment of our residents as well as the impression
that we make on our community are all important. Our organization's
reputation is based on quality service. To maintain this reputation
requires the active participation and cooperation of every employee.
The opinions and attitudes that the public and residents have
toward our organization may be determined for a long period of time
by the actions of one employee. Each employee must be sensitive to
the importance of providing courteous treatment in all working relationships.
