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Township of Manheim, PA
Lancaster County
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Table of Contents
Table of Contents
[Adopted 7-8-2019 by Ord. No. 2019-08[1]]
[1]
Editor’s Note: This ordinance also repealed former Art. I, Alarm Systems, adopted 1-22-1979 by Ord. No. 1979-1 (Part 6, Ch. 2, Art. C.1, of the 1976 Code of Ordinances).
As used in this article, the following words, terms and phrases shall have the following meanings, unless it is apparent from the context that a different meaning is intended:
ALARM ADMINISTRATOR
The person or persons designated by the Police Department to administer the provisions of this chapter. The alarm administrator establishes, implements, and oversees all procedures relating to alarms.
ALARM AGENT
Any person who is self-employed in or employed by an alarm business, either directly or indirectly, whose duties include any of the following: selling, maintaining, leasing, servicing, repairing, altering, replacing, moving, or installing on or in any building, structure or facility any alarm system. Exemption: This definition does not include a person who engages in the manufacture or sale of an alarm system from a fixed location and who neither visits the location where the alarm system is to be installed, nor designs the scheme for physical location and installation of the alarm system in a specific location.
ALARM BUSINESS
Any business operated by any individual, including a person self-employed, partnership, corporation or other entity of selling, leasing, maintaining, servicing, repairing, altering, replacing, moving or installing any alarm system or causing to be sold, leased, maintained, serviced, repaired, altered, replaced, moved or installed any alarm system in or on any building, structure or facility or employing alarm agent(s). Exemption: This definition does not include a person who engages in the manufacture or sale of an alarm system from a fixed location and who neither visits the location where the alarm system is to be installed, nor designs the scheme for physical location and installation of the alarm system in a specific location.
ALARM USER AWARENESS CLASS
A class conducted for the purpose of educating alarm users about the responsible use, operation, and maintenance of alarm systems and the problems created by false alarms.
APPLICANT
Any person, firm or corporation who or which files an application for an alarm registration as provided in this article.
AUTOMATIC PROTECTION DEVICE (ALARM SYSTEM)
Any mechanical or electrically operated instrument composed of sensory apparatus and related hardware which is designed or used for the detection of an unauthorized entry into a building, structure or facility or for alerting others of the commission of an unlawful act within a building, structure or facility, or both, and which emits a sound or transmits a signal or message when activated. Automatic protection devices include, but are not limited to, audible alarms, automatic dialing devices, alarms connected directly to communication centers and proprietor alarms. Automatic protection devices may be identified as "APDs." Exemption: The following devices shall not be included under the definition of APDs:
A. 
Devices which are not designed or used to register alarms that are audible, visible, or perceptible outside of the protected building, structure or facility, such as those systems designed for the detection of equipment malfunctions.
B. 
Devices which are designed for the notification of a condition of fire and are provided for the evacuation of occupants of industries, institutions and other similar premises or devices designed to signal the flow of water in an automatic fire sprinkler system.
C. 
Devices which are designed for and installed upon motorized vehicles or trailers.
D. 
Devices maintained and operated by the Manheim Township Police Department and used for the detection of unlawful acts.
COMMUNICATION CENTER
Lancaster County Wide Communications and/or other rooms which house auxiliary communication equipment.
FALSE ALARM
An activation of an automatic protection device (APD) signal, necessitating a response by the Manheim Township Police Department, where an emergency situation does not exist. The term does not include alarms caused by acts of nature or utility service interruptions.
NOTICE
A written notice, given by personal service upon the addressee, or given by United States mail, postage prepaid, addressed to the person to be notified at his last known address, return receipt requested. Service of such notice shall be effective upon the completion of personal service or upon delivery by the United States Postal Service.
PERSON
Any person, firm, partnership, association, corporation, company, or organization of any kind.
POLICE CHIEF
The Chief of Police of the Manheim Township Police Department, or his designated representative.
POLICE or POLICE DEPARTMENT
The Manheim Township Police Department.
PROPRIETARY ALARM
Any alarm system which sounds within the protected premises or control center under the supervision of the proprietor of the protected building, structure, or facility. If police response is expected or is a result of that proprietary alarm signal or message, it thereby becomes an APD, as defined in the definition of "automatic protection device" in this section.
REGISTRATION NUMBER
A unique individual number assigned to an alarm user as part of the alarm registration.
RESPONSE ASSESSMENT FEE
A fee charged for each and every false alarm activation to which the Police Department responds. Exemption: No fee shall be charged if:
A. 
The alarm is received indicating line trouble; or
B. 
Caused by acts of nature.
SUBSCRIBER (ALARM USER)
A person who has an APD installed on realty in which the subscriber has an interest or who is applying for the installation of an APD.
A. 
Business registration required. It is unlawful for any person to engage in, conduct or carry on an alarm business at any time within the limits of the Township of Manheim without first applying for and receiving an alarm business registration in accordance with the provisions of this article.
B. 
Agent identification required. It is unlawful for any person to engage in or conduct business or operate as an alarm agent at any time within the limits of the Township of Manheim, unless connected with and carrying identification from a business that has been issued a business registration in accordance with the provisions of this article. Agent identification must be carried at all times while engaged in alarm business activities and must be displayed to any police officer upon request.
C. 
Alarm user registration required. It is unlawful for any person to use an automatic protection device (alarm system) at any time within the limits of the Township of Manheim without first applying for and receiving an alarm user registration in accordance with the provisions of this article.
D. 
Suspension or revocation. It is unlawful for any person to possess and use an automatic protection device (alarm system) requiring a registration under this article or engage in, conduct or operate in a manner requiring registration under this article at any time within the limits of the Township of Manheim when their privilege to do so has been suspended or revoked in accordance with the provisions of this article.
E. 
Testing prohibited without permission. It is unlawful for any person to conduct any test or demonstration of any automatic protection device designed to make direct connection to the police communications center at any time within the limits of Manheim Township without first obtaining permission from the Police Department. Such permission is not required where the equipment to be tested or demonstrated is connected to an intermediary and the receipt of the alarm or signal is not relayed to the Police Department by any means.
F. 
Automatic dialing device prohibited. It is unlawful for any person to install, program, use or interconnect an automatic dialing device programmed to automatically transmit a request for emergency response directly to the Manheim Township Police Department's communications center via any telephone trunk line.
A. 
An alarm user shall not operate, or cause to be operated, any alarm system without a valid alarm registration. A separate registration is required for each alarm site having a distinct address of business name. A registration fee including a completed alarm registration application shall be received and approved by the alarm administrator prior to any alarm system activation. A thirty-day grace period shall be granted from the date of all new alarm installations or takeovers between two alarm users, to accommodate the registration application process. Residential alarm users who are age 65 or older and are the primary resident of the property and if no business is conducted in the residence may obtain an alarm registration from the police department according to this chapter without payment of a fee.
B. 
An application for an alarm registration will be in a format as determined by the Police Department. The information required on such forms shall be determined by the alarm administrator. Registration applicants acknowledge that the police response may be influenced by factors, including, but not limited to, the availability of officers, priority of calls, traffic conditions, weather conditions, emergency conditions, prior alarm history, administrative actions, and staffing levels.
C. 
Owners of local alarm systems are required to adhere to all sections of this chapter and are subject to all fees, fines, suspensions, penalties, or other requirements that are applicable.
D. 
All fees shall be collected by the alarm administrator.
E. 
Existing alarm systems. Any alarm system that has been installed before the effective date of this chapter shall be registered and a registration fee collected by the alarm administrator.
F. 
New alarm systems.
(1) 
An alarm installation company shall not install an APD unless or until the system has been registered.
(2) 
In the case of a self-installed alarm system, it is the responsibility of the property owner to register the alarm with the Township.
(3) 
Failure of an alarm user to submit the registration fee within 30 days after an alarm has been installed shall result in the alarm system being classified as nonregistered and late charges being assessed.
G. 
The issuance of an alarm registration does not create a contract between the police department and/or Manheim Township and any alarm user, alarm installation company, or monitoring company, nor does it create a duty or obligation, either expressed or implied, on the police department to respond to any alarm. Any and all liability and consequential damage resulting from the failure of the police department to respond to an alarm dispatch request is hereby disclaimed and full governmental immunity as provided by law is retained. By applying for an alarm registration, the alarm user acknowledges that the police department response is influenced by the availability of officers, priority of calls, traffic conditions, weather conditions, emergency conditions, staffing levels, prior response history, and administrative actions.
A. 
An alarm registration for a commercial site shall expire one year from the date of issuance and must be renewed annually by the alarm user. An alarm registration for a residential site shall expire three years from the date of issuance and must be renewed prior to its expiration. The alarm administrator shall notify the alarm user of the need to renew their registration 30 days prior to the expiration of the registration. It is the responsibility of the alarm user to submit the updated information and renewal fees prior to the registration expiration date. Failure to renew shall be classified as use of a nonregistered alarm system and subject the alarm site to a suspension and late charge.
B. 
Registration fees shall be collected based on the registration period. The amount of the registration and renewal fees required are established by resolution of the Board of Commissioners.
C. 
Alarm users who fail to make payment for an alarm registration prior to the registration's expiration date will be assessed a late charge as established by resolution of the Board of Commissioners.
D. 
No refund of a registration or renewal fee will be made.
E. 
Upon receipt of a completed alarm registration application form and the alarm registration fee, the alarm administrator shall issue a registration number or registration renewal to the applicant unless:
(1) 
The applicant has failed to pay any fee or fine assessed under this chapter; or
(2) 
An alarm registration for the alarm site has been suspended, and the condition for the suspension has not been corrected; or
(3) 
Any false statement of a material fact made by an applicant for the purpose of obtaining an alarm registration shall be sufficient cause for refusal to issue an alarm registration.
F. 
Exemptions from fees.
(1) 
Government entities, including but not necessarily limited to the Township, County, Commonwealth of Pennsylvania, Federal, and School Districts, must obtain alarm permits for alarm systems on property under their control within the boundaries of the Township, but are exempt from payment of all fees under this ordinance.
(2) 
Residential alarm users who are over 65 or older and are the primary resident of the residence and if no business is conducted in the residence may obtain an alarm registration without payment of a fee. They are not exempted from the alarm response fee.
G. 
The alarm administrator may assess the alarm user a fine for a false alarm occurring at the alarm user's alarm site. The amount of the fine shall be established by the Board of Commissioners. Notice of the right to appeal under this chapter will be included with notice of any fine.
H. 
All alarm fees are due within 30 days of written notice unless otherwise noted. A late charge in an amount established by resolution of the Board of Commissioners shall be imposed for each fee or fine that is not paid within 30 days.
I. 
The alarm administrator may waive the false alarm fine for the first chargeable false alarm during each of a residential alarm user's one-year registration period, pending the successful completion of the online alarm user awareness class available through the alarm administrator. In order to have the fine waived, the alarm user shall have successfully completed the class within 30 days of the fine notice. Alarm users without online access may request the online school and test be mailed to them. Commercial alarm users are not eligible for the alarm user awareness class.
J. 
Alarm users who have obtained a valid alarm registration prior to a false alarm activation are granted a thirty-day grace period from the initial date of registration for familiarization and/or adjustment of a mechanical malfunction of the alarm system, during which time the false alarm activation will not be conducted, nor a fine assessed. This only applies to new alarm system installations or new alarm user takeover conversions.
A. 
Any registration may be suspended by the Chief of Police for any of the following reasons:
(1) 
The violation of any of the provisions of this article.
(2) 
The failure to comply with rules and regulations adopted pursuant to this article.
(3) 
There is a false statement of a material fact in the registration application.
(4) 
The alarm user has had four or more false alarms within the one-year registration period, except that the alarm administrator may waive a suspension of a registration upon receipt of documentation showing reasonable attempts to address the issue resulting in the false alarms.
(5) 
The alarm user fails or refuses to pay an alarm registration or renewal fee, false alarm fine, late charge, or any other fee, fine or charge assessed under this article.
(6) 
Where any alarm business official is convicted of a crime which reflects unfavorably upon his/her fitness to be in the alarm business.
B. 
It is a violation of this section for a person to operate an alarm system during the period in which the alarm registration is suspended.
C. 
In addition to the false alarm response fee, a supplemental fine shall be imposed on a person operating a suspended alarm system. The amount of the fine shall be established by the Board of Commissioners.
D. 
An alarm user whose registration has been suspended may obtain reinstatement of the registration by the alarm administrator if the user:
(1) 
Pays a reinstatement fee as established by the Board of Commissioners;
(2) 
Pays, or otherwise resolves, all outstanding fees, fines, and other charges;
(3) 
Submits a written notice from an alarm installation company stating that the alarm system has been inspected and repaired (if necessary) by the alarm installation company;
(4) 
The alarm user successfully completes an alarm user awareness class and test.
A. 
An alarm registration cannot be transferred to another person or alarm site. An alarm user shall inform the alarm administrator and their alarm company of any change to the information listed on the alarm registration application within the business days after such change.
B. 
Exceptions may be made in the discretion of the alarm administrator when the transfer proposed is among members of the family of the original registration holder or successors in interest to the property for which the alarm registration has been issued.
A. 
An alarm user shall:
(1) 
Maintain the alarm site and the alarm system in a manner that will minimize or eliminate false alarms;
(2) 
Make every reasonable effort to arrive at the alarms system's location within 30 minutes after being requested by the monitoring company or police in order to:
(a) 
Deactivate an alarm system;
(b) 
Provide access to the alarm site; and/or
(c) 
Provide alternative security for the alarm site.
(3) 
Provide the monitoring company with the updated names and phone numbers of at least two persons who are able and have agreed to:
(a) 
Receive notification of an alarm system activation at any time;
(b) 
Respond to the alarm site at any time; and
(c) 
Provide access to the alarm site and deactivate the alarm system if necessary.
(4) 
Not activate the alarm system for any reason other than an occurrence of an event that the alarm system was intended to report.
(5) 
Notify their monitoring company of any suspension of police response (as provided for under this chapter) and request the monitoring company not make a burglar alarm dispatch.
B. 
No person shall operate or cause to be operated any automatic voice dialer which, when activated, uses a telephone device or attachment to automatically dial a telephone line leading into the police department or the Township and then transmit any prerecorded signal.
C. 
An alarm user shall keep a set of written operating instructions for each alarm system at each alarm site.
A. 
No alarm system shall emit a sound resembling an emergency vehicle siren or civil defense warning. The Chief of Police shall make the final determination regarding any question of an audible alarm within this section.
B. 
After the effective date of this ordinance, no one shall install, modify, or repair an alarm system in Manheim Township that has a siren, bell, or other signal that is audible from any property adjacent to the alarm site that sounds for longer than 15 consecutive minutes after the alarm is activated, or that repeats the fifteen-minute audible cycle more than two consecutive times during a single armed period.
C. 
In the event that an audible alarm is activated and fails to reset itself or continues to activate for more than 60 minutes and the responsible person listed on the alarm registration or other responsible person cannot or will not respond and silence the alarm, and the continued activation of the alarm is creating a disturbance, the police department may cause the alarm to be silenced in a manner determined appropriate for the circumstances. The alarm user shall be held responsible for the actual costs involved to abate the malfunctioning alarm up to a maximum of $300. The Township, its employees or agents shall not be responsible or liable to damage resulting from such disconnection.
A. 
If the alarm administrator assesses a fee or fine, suspends an alarm registration or denies the issuance, renewal or reinstatement of a registration, the alarm administrator shall send notice of the action and a statement of the right to appeal to the affected alarm user.
B. 
The alarm user may appeal any action in Subsection A above to the Police Chief or his designee by setting forth in writing the reasons for the appeal and delivering the appeal to the Police Chief or his designee within 20 days after receipt of notice of the action. Failure to deliver the appeal within that time period is a waiver of the right to appeal.
C. 
The procedure for an appeal to the Police Chief or his designee is as follows:
(1) 
The alarm user shall file a written request for appeal by paying an appeal fee and setting forth the reasons for the appeal. The appeal must be entitled "Appeal from Alarm Administrator's Action." The appeal fee shall be in an amount established by the Board of Commissioners and will be returned to the appealing party if the appeal is successful.
(2) 
The Police Chief or his designee shall conduct a hearing on the appeal within 30 days after the receipt of the request for appeal and appeal fee and shall consider the evidence submitted by the appealing party and the alarm administrator. The Police Chief or his designee must base the decision on the preponderance of the evidence presented at the hearing and must render a decision within 15 days after the date of the hearing. The decision shall affirm or reverse the decision or action taken by the alarm administrator.
(3) 
The filing of an appeal stays any action by the alarm administrator to suspend an alarm registration or require the payment of a fee or fine until the appeal process has been exhausted. This provision applies only to the action of the alarm administrator that is the subject of the appeal. This provision does not operate as a bar to enforcement actions on violations of this section that occur thereafter.
D. 
The alarm administrator or the Police Chief may adjust the count of false alarms or assessed fees based on the occurrence of multiple alarms within a twenty-four-hour period, which may be considered as one false alarm if the alarm user has taken corrective action, unless the false alarms are directly caused by the alarm user.
E. 
The alarm administrator of the Police Chief may waive all or part of a false alarm fine due to extenuating circumstances or to encourage corrective action.
The information furnished and secured pursuant to this article shall be confidential in character and shall not be subject to public inspections and shall be kept so that the contents thereof shall not be known except to persons charged with the administration of this article.