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Village of Lincolnwood, IL
Cook County
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Table of Contents
Table of Contents
(A) 
Title. This Article 2 shall be known as the "Village of Lincolnwood Cable Ordinance."
(B) 
Purposes. The purposes of this Article 2 are:
(1) 
To enable the Village of Lincolnwood to franchise and regulate cable television systems operating within its corporate boundaries.
(2) 
To enable the formation of municipal policies and procedures regarding cable television services and operations.
(3) 
To establish standards and procedures which support the immediate and future development of cable television systems within the Village of Lincolnwood.
(4) 
To ensure that franchise grantees operating cable television systems are understanding of community needs and interests, and that the community is served by a cable system embodying high quality of cable television signal transmission.
(5) 
To protect the public welfare and public interest through the establishment of consumer protection provisions as they concern cable system construction, maintenance, and general operation.
(6) 
To maintain policies which protect its infrastructure by requiring cable system operators who perform work or construct facilities in Village rights-of-way.
(7) 
To establish cable television as a means of encouraging communications by and between the citizens of Lincolnwood, their institutions, businesses, organizations, and neighboring communities.
(8) 
To allow for the payment of fees and other consideration of value to the Village for the use of municipal property, rights-of-way, easements, and other public lands by the cable system operator in its construction, operation and maintenance of the cable system, and to compensate the Village of Lincolnwood for costs incidental to the award and implementation of any and all cable television franchises.
(9) 
To provide for remedies and ordain penalties for violations of this Article 2 and for the cable television franchises granted hereunder.
(10) 
To enable the regulation of rates and fees charged by a cable system franchise grantee operating under the provisions of this Article 2.
(C) 
Legislative authority. This Article 2 shall be governed by the Communications Act of 1934 as amended, the Cable Communications Policy Act of 1984, the Cable Television Consumer Protection and Competition Act of 1992, and the Telecommunications Act of 1996, as may be amended. This Article 2 shall also be governed by provisions of 65 ILCS 5/11-42-11 et seq., as may be amended.
For the purposes of this Article 2, the following phrases, terms, words, and their derivations shall have the meanings set forth in this Section 13-2-2. Unless a section provides otherwise, references to statutory enactments shall include any and all amendments thereto and any successor provisions. For the purpose of an approved franchise agreement that is subject to this Article 2, the terms in the franchise agreement shall prevail where there is a conflict between this Article 2 and the franchise agreement. Where the franchise agreement is silent, the terms of this Article 2 and the Cable Act shall control.
ACT or CABLE ACT
The Communications Act of 1934, the Cable Communications Policy Act of 1984, as amended by the Cable Television Consumer Protection and Competition Act of 1992 (47 U.S.C. § 521 et seq.) and the Telecommunications Act of 1996 as may be amended.
BASIC CABLE SERVICE (BASIC SERVICE)
Any service tier which includes the retransmission of local television broadcast signals and the public, educational, and government access channels.
CABLE COMMUNICATIONS ORDINANCE
The Village of Lincolnwood Cable Communications Ordinance. (See also "ordinance.")
CABLE OPERATOR
Any person or persons, including, but not limited to, corporations, partnerships, and joint ventures, who provide cable services through means of a cable system, or multichannel video providers which may include, but are not limited to, open video system providers or video providers which provide a video signal to their subscribers by means of leased telephone or other telecommunications lines which are located in a public right-of-way, or any person or persons who manage, control, coordinate, or direct the operations of a cable system. Cable operator also includes multichannel video provider.
CABLE SERVICE
The one-way transmission to subscribers of: a) video programming, or b) other programming service, and subscriber interaction, if any, which is required for the selection or use of such video programming or other programming service.
CABLE SYSTEM
A facility, consisting of a set of closed transmission paths and associated signal generation, reception, and control equipment that is designed to provide cable service which includes video programming and which is provided to multiple subscribers within a community, but such term does not include: a) a facility that serves only to retransmit the television signals of one or more television broadcast stations; b) a facility that serves subscribers without using any public right-of-way; c) a facility of a common carrier which is subject, in whole or in part, to the provisions of Title II of the Act, except that such facility shall be considered a cable system [other than for purposes of Section 621(c) of the Act] to the extent such facility is used in the transmission of video programming directly to subscribers, unless the extent of such use is solely to provide interactive on-demand services; d) an open video system that complies with Section 653 of the Act; or e) any facilities of any electric utility used solely for operating its electric utility systems.
CHANNEL or CABLE CHANNEL
A portion of the electromagnetic frequency spectrum which is used in a cable system and which is capable of delivering a television channel as a television channel is defined by the Federal Communications Commission by regulation.
CONVERTER
An electronic device which converts signal carriers from one form to another.
DOWNSTREAM CHANNEL
A channel which is transmitted in a direction from the headend to the subscriber's television set.
DWELLING UNIT
Any single-family or multiple-family residential place of occupancy.
EDUCATIONAL ACCESS CHANNEL
A noncommercial educational access channel or channels set aside and so designated for the use of schools and related educational institutions.
FCC
The Federal Communications Commission or successor agency created by the United States Congress with the authority to regulate and license in connection with the subject matter of this Article 2.
FRANCHISE
The nonexclusive right granted through the authority of a franchise agreement between the Village and any grantee hereunder which allows the grantee to own, operate, construct, reconstruct, upgrade, dismantle, test, use, and maintain a cable system within the corporate boundaries of the Village, or within specified areas of the Village and is not intended to include any license or permit required for the privilege of transacting and carrying on a business within the Village as may be required by other laws or ordinances of the Village.
FRANCHISE AGREEMENT
That certain written agreement entered into between a grantee and the Village/franchising authority wherein the franchise and the terms thereof are conferred upon the grantee.
FRANCHISE AREA
That portion within the corporate limits of the Village for which a franchise is granted under the authority of a franchise agreement. If not otherwise stated within a franchise agreement, the franchise area shall be the corporate limits of the Village of Lincolnwood including all territory thereafter annexed to the Village.
FRANCHISE FEE
Any assessment imposed herein by the Village on a grantee solely because of its status as a grantee. The term "franchise fee" does not include any tax, fee or assessment of general applicability (including any such tax, fee, or assessment imposed upon both utilities and cable operators or their services), but not including, a tax, fee or assessment which is unduly discriminatory against the grantee or cable subscribers; capital costs which are required by the franchise to be incurred by the grantee for the establishment and operation of public, educational, or governmental access facilities; requirements or charges incidental to the awarding or enforcing of the franchise, including payments for bonds, security funds, letters of credit, insurance, indemnification, penalties, liquidated damages; or any fee imposed under Title 17, United States Code.
FRANCHISING AUTHORITY
The corporate authorities of the Village.
GOVERNMENTAL ACCESS CHANNEL
A noncommercial channel or channels set aside and so designated for the use of units of local government.
GRANTEE
Any person or persons, including corporations, limited liability companies, partnerships, associations, joint ventures, or organizations of any type granted a franchise hereunder, and its agents, employees, subsidiaries, assignees, transferees or lawful successors.
GROSS REVENUES
Includes all revenue received by a grantee derived from and in connection with the operation of the grantee's cable system to provide cable service within the Village, including, but not limited to, revenues, fees, receipts or charges from or for: basic tier cable service; any tier of video programming service other than basic service; any optional, premium, per channel or per program service; any installation, disconnection, reconnection, change-in-service or other customer service; rentals of converters, remotes or other customer premises equipment; provision of data services, such as internet services carried over the cable system which are cable services as defined by Title VI of the Act; commercial leased channels or channel access; advertising revenues (including infomercials); including a per subscriber share of revenues for the grantee's subscribers within the Village which is received for advertising carried on one or more cable systems in addition to the grantee's cable system within the Village; revenues from home shopping channels; the sales of programming guides, and such other revenue sources from the provision of cable service as may now exist or hereafter develop, provided that such revenues, fees, receipts or charges may lawfully be included in the gross revenue base on which the Village may calculate and collect franchise fees. Gross revenues shall not include any amounts refunded to subscribers, any unpaid subscriber or advertiser accounts and any sales tax, telecommunications tax, utility message tax or other taxes imposed directly upon any subscriber or user by the Village, the state or other governmental unit and collected by the grantee on behalf of and for remittance to the Village, the state or other governmental unit. As used herein, annual gross revenues shall mean gross revenues attributable to a twelve-month accounting period, or portion thereof. This definition of gross revenues shall be the basis for computing the fee imposed pursuant to Section 13-2-11 of this Code.
HEADEND
The control center of a cable television system, where incoming signals are amplified, converted, processed, and combined into a common cable along with any origination cablecasting, for transmission to subscribers. Headend usually includes antennas, preamplifiers, frequency converters, demodulators, processors, and other related equipment.
INSTALLATION
The connection from system feeder cable to the subscriber's converter or terminal and the provision of service.
INTERACTIVE SYSTEM
A two-way cable system that has the capability to provide upstream and downstream communications and subscriber interaction.
LEASED ACCESS CHANNEL
A cable television channel or channels or parts thereof, designated for cable casting which is provided by means of a lease arrangement for cablecast airtime between the cable operator and the lessee. Shall include without limitations all use pursuant to Section 612 of the Act (47 U.S.C. § 532).
LOCAL ORIGINATION CHANNEL
A channel providing programs that are produced or acquired by the cable operator which is under the control of the cable operator.
MULTICHANNEL VIDEO PROVIDER
Any system distributing video programming to subscribers which use all or part of the Village right-of-way in order to distribute such video programming or which distributes such programming to subscribers over the lines of a common carrier which are located in all or part of the Village right-of-way.
ORDINANCE
The Village of Lincolnwood Cable Communications Ordinance, as may be amended from time to time (See also "cable communications ordinance.")
PUBLIC ACCESS CHANNEL
A cable television channel specifically designated as a channel available to the public for the production of noncommercial television programming as subject to applicable law.
PUBLIC, EDUCATIONAL AND GOVERNMENTAL ACCESS FACILITIES
Those facilities utilized for the production and playback of public, educational, and governmental access programming.
PUBLIC STREET
The surface, the air space above the surface, and the area below the surface of any public street, road, highway, lane, path, alley, sidewalk, boulevard, drive, or bridge, now or hereafter held by the Village. No reference herein, or in any franchise, to the public street shall be deemed to be a representation or guarantee by the Village that its title to any property is sufficient to permit its use for such purpose, and a grantee shall, by the use of such terms, be deemed to gain only such rights to use property in the Village as the Village may have the undisputed right and power to give.
PUBLIC WAY
The surface and the space above and below the surface of any public parkway, driveway, sidewalk, conduit, tunnel, bridge, park, square, waterway, utility easement, or other public right-of-way now or hereafter held by the Village. No reference herein, or in any franchise agreement to the public street shall be deemed to be a representation or guarantee by the Village that its title to any property is sufficient to permit its use for such purpose, and a grantee shall, by the use of such terms, be deemed to gain only such rights to use property in the Village as the Village may have the undisputed right and power to give.
RIGHT-OF-WAY
Any public street, public way, alley, other land or waterway, dedicated or commonly used for utility purposes, including utility easements in which the Village has the right and authority to authorize, regulate or permit the location of facilities other than those of the Village. Right-of-way shall not include any real or personal Village property that is not specifically described in the previous two sentences and shall not include Village buildings, fixtures, and other structures or improvements, regardless of whether they are situated in the right-of-way.
SCHOOLS
All public and private elementary and secondary schools, junior colleges, colleges, and universities which have been granted a certificate of recognition by the Illinois State Board of Education.
SERVICE CALLS
The grantee's on-site visits to a subscriber's residence regarding cable service.
SERVICE INTERRUPTION
The loss of picture or sound on one or more cable channels.
SUBSCRIBER
Any person who receives one or more of the services provided by a grantee's cable system, and does not further distribute such services.
SUBSCRIBER DROP
A cable (currently coaxial) which connects the tap of a feeder cable to ground block at the subscriber's premises.
TRANSFER
Unless otherwise specifically provided in a franchise agreement, any transactions or series of transactions which, singularly or collectively, result in the sale, assignment or transfer of all or a majority of the assets of a grantee or the cable system or a change of 5% or more of the ownership or working control of a grantee, of the ownership or working control of the franchise or of the ownership or working control of affiliated entities having ownership or working control of the grantee, the franchise or cable system. Franchise transfers require Village approval as provided in this Article 2. Transactions between affiliates of a grantee are not exempt from Village approval, except as specifically provided in a franchise agreement between the Village and a grantee.
UPSTREAM CHANNEL
A channel which is transmitted in a direction from the subscriber's terminal to the headend or hub.
(A) 
Franchise required. No person, firm, company, corporation, joint venture, partnership, trust, organization or association of any kind, including cable operators and multichannel video providers as defined herein, shall construct, install, maintain, or operate within the Village of Lincolnwood or within any other public right-of-way or property of the Village unless a franchise has first been granted by the Village pursuant to the provisions of this Article 2, and unless such franchise is in full force and effect. Such franchise shall not take the place of any other license or permit which may be legally required of the grantee in order to conduct such a business.
(B) 
Franchise term. The term of any new franchise, and all rights, privileges, obligations, and restrictions pertaining thereto shall be as established in the franchise agreement between the grantee and the Village, unless terminated sooner as hereinafter provided.
(C) 
Nonexclusivity of franchise. Any franchise granted by the Village under the terms and conditions of this Article 2 shall be nonexclusive. Consistent with applicable law the Village specifically reserves the right to grant, at any time, such additional franchises for a cable television system to use and occupy the public streets and public ways of the Village for cable television as the Village deems appropriate.
(D) 
Franchise area. The Village may grant a franchise for the area within the corporate boundaries of the Village. The franchise agreement shall indicate the specific boundaries for the franchise area.
(E) 
Obligation to provide services. Upon issuance of a nonexclusive, revocable franchise by the Village for construction, installation, maintenance, and operation of a cable system within the designated franchise area, the grantee shall be obligated to provide the services of a cable system as required herein, and by the terms and conditions of the franchise agreement.
(F) 
Initial franchise applications. The franchising authority shall require the submissions of applications for a franchise under this Article 2. Initial applications for a franchise shall include at a minimum:
(1) 
A clear and precise description of the identity of the applicant, including, but not limited to, the name of the applicant, the address of the applicant, a description of the type of business entity which characterizes the applicant, a statement of those persons who hold ownership of more than 5% of the stock of the business entity of the applicant, or more than 5% of partnership holdings if the entity is a partnership, a description of the major activities of the business entity of the applicant, and evidence of the compliance of the business entity of the applicant with all applicable federal, state, and local laws applicable thereto.
(2) 
Plans and specifications relating to all aspects of the applicant's proposed cable system, as are applicable to the building and zoning laws of the Village.
(3) 
A map or maps of a scale of not less than one inch equaling 1,000 feet showing the precise geographic area for which the applicant seeks a franchise (franchise area).
(4) 
Projected financial pro forma for system revenue, expenditures, debt servicing, and operation for a period of no less than 10 years, and evidence of financial responsibility in the form specified by this Article 2.
(5) 
Financial statements, annual corporate reports and balance sheets, profit and loss statements for no less than the previous two years.
(6) 
Written documentation of financial support from a financial institution for issuance of any loans, bonds, notes, or other related instruments to the applicant for the purpose of defraying the costs of cable system construction or operation.
(7) 
A nonrefundable application fee shall be paid to the Village in an amount to be determined by the corporate authorities by resolution and based upon actual costs incurred by the Village to cover those costs of initial application review as to form only, and which fee shall be used by the franchising authority solely to offset direct expenses incurred in the evaluation and awarding of franchise sought by said application issued pursuant to this Article 2.
(8) 
Detailed plans and specifications for the cable system which are proposed by the applicant showing the routing of trunk and feeder cables reflected by the maps provided pursuant to Section 13-2-3(F)(3) of this Code, and a schedule for cable system construction.
(9) 
A statement of the applicant's technical service and repair capabilities within the Village, and customer service operations for the community.
(10) 
A listing of all franchises wholly or partially owned by the applicant or the applicant's business entity within the State of Illinois, and date of expiration for each such franchise.
(11) 
A statement by the applicant indicating if a franchise held by the applicant or the applicant's business entity has been revoked or denied renewal. Such statement shall also include representations that the owners, partners, operating officers, principals, or principal stockholders owning more than 5% of the applicant's business entity have not been convicted of a crime, nor have been placed under investigation or indictment for alleged illegal or improper activities by any state investigative agency, or federal investigative or regulatory agency, including, but not limited to, the U.S. Department of Justice, Federal Communications Commission, Securities and Exchange Commission, or the Federal Trade Commission.
(12) 
Any additional information or facts requested by the franchising authority that are pertinent and appropriate to the evaluation and awarding of a cable television franchise.
(G) 
Compliance with laws. A grantee shall at all times comply with all applicable laws and regulations of federal, state and local governments, or any administrative agencies thereof.
(H) 
Filing of franchise agreements. A fully executed copy of all franchise agreements shall be maintained in the office of the Village Clerk.
(A) 
Notice to the grantee of public meetings or hearings. The Village shall not take any final action with regard to the evaluation, modification, renewal, revocation, or termination of the grantee's franchise unless the Village has:
(1) 
Called a meeting for the purpose of taking such action as specified above; and
(2) 
Complied with the public notice provisions of the Illinois Open Meetings Act, 5 ILCS 120/1 et seq.; and
(3) 
Advised the grantee in writing by either certified United States mail or delivery by hand, at least 14 days prior to such meeting as to its time, place, and purpose; and
(4) 
The grantee and any interested person are given an opportunity to be heard at such meeting.
(B) 
Written notice to grantee. Where the franchising authority provides written notice to the grantee regarding any matter concerning this Article 2, any of the other ordinances of the Village, or the franchise agreement, the franchising authority shall provide all such notices in writing with delivery by either of the following: certified United States mail, return receipt requested; by overnight delivery service for which written confirmation of delivery is received; or if the parties agree, by electronic facsimile transfer ("fax"). Notice shall be deemed to have been given to the grantee upon the date of transmittal; however, this shall not preclude the Village from allowing the grantee to act upon such notice, where action is applicable, within a specified time period starting from the date of receipt by the party to which the notice was sent.
The grantee and the franchising authority shall follow the procedure for Section 625 franchise modifications as established by Section 625 of the Cable Act.
At the Village's sole option, within six to 12 months after the completion of construction or rebuild of the system and every three years thereafter throughout the term of the franchise, the Village and a grantee shall meet publicly to review the performance and quality of service of the cable system.
(A) 
Topics for discussion. Topics for discussion and review may include, but shall not be limited to, services provided, application of new technologies, system performance, programming, developments in the law, and technical and economic feasibility of system expansion or upgrading. Either the Village or the grantee may select additional topics for discussion.
(B) 
Issuance of report. Within 30 days after the conclusion of the review, the Village may issue a report with respect to the adequacy of system performance and quality of service. If inadequacies are found, the Village may direct the grantee to correct the inadequacies within a reasonable period of time.
(C) 
Failure to correct inadequacies. Failure of a grantee, after due notice, to correct any inadequacies found during the review may be a violation of a specific provision of the franchise or this Article 2. The Village may, at its sole discretion, exercise any remedy within the scope of this Article 2 considered appropriate.
(A) 
Conditions established. The franchising authority and the grantee shall agree to follow the terms, conditions and proceedings established by Section 626 of the Cable Act.
(B) 
Procedures in the event of repeal of Section 626. In the event that Section 626 of the Cable Act shall be repealed, the franchising authority and any grantee shall agree to follow the procedures set forth in Section 626 of the Act.
(A) 
Assignment or transfer. The grantee's franchise shall not be transferred or assigned, in whole or in part, without the prior written consent of the Village. As used in this Section 13-2-8, the terms "assigned" and "transferred" shall mean any transaction or series of transactions defined as a "transfer" in this Article 2 unless otherwise set forth in a franchise agreement.
(B) 
Notice of transfers. Notwithstanding the foregoing, a grantee may transfer ownership or control of the franchise or the system to an entity controlling, controlled by, or under common control with the grantee, where such transfer does not result in a change in the management, operation or ultimate controlling entity of the franchise or the system, provided, a grantee shall give the Village at least 30 days' prior written notice of any such transfer. For the purpose of determining whether a transfer will result in a change in the management, operation or ultimate controlling entity of the franchise or cable system, the Village may make a due diligence inquiry into the transfer and a grantee shall assist the Village in such inquiry.
(C) 
Granting of a security interest. No consent from the Village is required prior to the granting of a security interest in any of the grantee's assets by pledge, mortgage or other hypothecation to secure an indebtedness.
(D) 
Notification of foreclosure. A grantee shall notify the Village in writing of any foreclosure or any other judicial sale of the franchise or of a substantial part of the assets of the grantee or of the cable system. Such notification shall be considered by the Village as notice of a franchise transfer and the provisions of this Chapter 13 governing the application for Village consent to the transfer shall apply.
(E) 
Written application. A grantee and any proposed assignee or transferee of the franchise shall submit a written application to the Village containing or accompanied by such information as is required in accordance with applicable law and FCC regulations. Any transferee shall agree in writing to abide by all terms and conditions of a franchise agreement.
(F) 
Village inquiries. For the purpose of determining whether it shall consent to such franchise transfer, the Village may inquire into the legal, financial and technical qualifications of the prospective transferee or controlling party to operate and maintain the system, to comply with all franchise obligations for the remainder of the franchise term, and to promptly cure any present or ongoing franchise violations or defaults. The grantee and the prospective transferee or controlling party (the "applicants") shall provide reasonable information requested by the Village in connection with such inquiry.
(G) 
Village consent. The consent of the Village shall not be unreasonably delayed or denied. As prescribed by the Cable Act (47 U.S.C. § 537), the Village shall be deemed to have consented to a proposed transfer if the Village fails to render a final decision on the request for approval of the proposed transfer within 120 days following the Village's receipt of the written application for consent to the transfer, unless the Village and the applicant agree in writing to extend the time for the Village to review the application and to grant or deny its consent.
(H) 
Out-of-pocket costs. Unless otherwise provided for in a franchise agreement, upon the application, or notice, of a request for transfer, sale or delegation of ownership by a grantee, the franchising authority shall prepare an estimate of its costs to consider the transfer, sale, or delegation. The costs may include, but shall not be limited to, reasonable fees for any or all of the following professionals: an attorney, an accountant, an engineer, municipal staff, and other professionals with expertise or training relating to the modification. The franchising authority shall provide to a grantee the estimate of fees and costs within 30 days after a grantee's application or notice.
(A) 
Revocation. The franchise granted to the grantee pursuant to the franchise agreement is subject to revocation in the event of any substantial breach of the franchise agreement or default in performance of the grantee's performance of the franchise. The following events, acts or omissions on the part of the grantee are a substantial breach and may be considered cause for revocation of the franchise and termination of the franchise agreement:
(1) 
Failure to complete initial construction or upgrade of cable system as specified herein.
(2) 
Repeated failure, after notice and an opportunity to cure, to comply with the material provisions of this Article 2.
(3) 
Repeated failure, after notice and an opportunity to cure, to comply with the material terms of the franchise agreement.
(4) 
Repeated failure to cure material violations of this Article 2 or the franchise agreement within a reasonable time after notice from the Village.
(5) 
Material fraud or misrepresentation in obtaining the franchise.
(6) 
Willful failure to pay taxes, franchise fees, costs or penalties when and as due the Village.
(7) 
Willful failure to maintain required insurance coverage.
(8) 
Failure to restore system-wide service after 48 consecutive hours of interrupted service, provided the grantee's failure to restore system-wide service is not caused by circumstances or events beyond the grantee's reasonable control.
(9) 
Insolvency or bankruptcy of the grantee.
(B) 
Notice of substantial breach. Written notice shall be given to the grantee setting forth:
(1) 
The nature of the substantial breach or default by the grantee;
(2) 
A written demand that the grantee correct the violation;
(3) 
Notice that any failure to correct the substantial breach or default within 30 days or as the parties may agree may be cause for revocation of the franchise.
(C) 
Answer to notice of breach. Within 30 days the grantee shall respond in writing to the Village, together with documentation in support of its response:
(1) 
That it contests the Village's notice of substantial breach and requests an opportunity to be heard as provided herein.
(2) 
That corrective action has been implemented by the grantee and the substantial breach or default has been cured.
(3) 
That corrective action has been implemented by the grantee and is being actively and diligently pursued in accordance with a written corrective action plan to be submitted to the Village.
(D) 
Hearing. If requested by the grantee, or if the Village is not satisfied that sufficient corrective action is being actively and expeditiously pursued by the grantee to remedy the substantial breach or default, the Village shall schedule a public hearing to hear and determine the issues and to consider whether sufficient cause exists to revoke the franchise. The Village shall give the grantee not less than 14 days' written notice specifying the Village's intent to consider the revocation of the grantee's franchise, and the date, time and place of the public hearing to be held before the corporate authorities, or a hearing officer appointed by the corporate authorities. If a hearing officer has been designated, the hearing officer shall hear the relevant evidence and shall render a record of the administrative hearing and recommended findings and decision to the corporate authorities.
(E) 
Determination. If the recommended findings and decision in Section 13-2-9(D) of this Code are provided to the corporate authorities by a hearing officer, the parties shall be entitled to an opportunity to present their respective positions to the corporate authorities. The corporate authorities shall hear the relevant evidence, provide the grantee the opportunity to be heard on said relevant evidence and shall determine whether or not a substantial breach or default by the grantee has occurred, whether it has been cured or a satisfactory corrective action plan has been submitted and is being actively and diligently pursued and whether cause exists to revoke the franchise. If the corporate authorities are persuaded that a substantial breach or default has occurred, the corporate authorities shall consider the nature, circumstances, extent and gravity of the substantial breach or default, as reflected by the following factors, in considering whether some lesser sanction or cure, if any, should be imposed.
(1) 
Whether the conduct was egregious.
(2) 
Whether substantial harm resulted.
(3) 
Whether the violation was intentional.
(4) 
Whether there is a history of prior violations of the same or other requirements.
(5) 
Whether there is a history of overall compliance.
(F) 
Ordinance. If the corporate authorities determine that cause exists to revoke the franchise, it may by ordinance declare a grantee's franchise to be terminated and revoked, provided that the Village may grant a grantee an additional period of time to remedy the substantial breach or default before such ordinance is fully effective.
(G) 
Judicial relief. No provision of this Section 13-2-9 shall be deemed to bar or otherwise limit the right of the franchising authority to seek or obtain judicial relief to enforce the provisions of the Cable Communications Ordinance or the franchise agreement.
(H) 
Village acquisition of cable system. In the event that a franchise has been revoked by the Village and the Village acquires ownership of the cable system, or effects a transfer of ownership of a grantee's cable system to another person, any such acquisition or transfer shall be governed under Section 627 of the Cable Act (47 U.S.C. § 547) or its successor provision.
(I) 
Removal of cable system plant and equipment. If, upon revocation of a grantee's franchise, the Village does not elect to purchase the cable system, and no sale of the cable system is made to a successor grantee, then the Village shall require that the grantee terminate and dismantle the cable system, including its wiring, equipment, headend facilities, if located within the Village limits, and related appurtenances except that in the event that the grantee is providing telecommunications services as defined by the Cable Act, the grantee shall not be required to remove those facilities which provide said services. Upon completion of termination and dismantling of the cable system, the grantee shall, upon direction by the Village, restore any property, public or private, to the condition in which it existed prior to erection or construction of the cable system, including any improvements made to such property subsequent to construction of the system. Restoring of Village property, including all public streets and public ways as defined herein, and other public lands, shall be in accordance with the directions and specifications of the Village set forth herein and all applicable laws. The grantee shall restore said public streets, public ways and properties at its expense.
(A) 
Continued provision of service. In the event of revocation of the franchise, expiration of the franchise, or transfer of the franchise between the existing grantee and a successor grantee, the existing grantee shall continue to provide cable service to its subscribers for a reasonable period of time in the same manner and with the programming, customer service, and repair capabilities under the same terms and conditions as provided by a franchise agreement and this Article 2 prior to the change in status of the franchise.
(B) 
Failure to operate the system. In the event the grantee fails to operate the cable system for 72 consecutive hours without prior approval of the Village or without just cause, the Village may, at its option, operate the cable system or designate an operator until such time as the grantee restores cable services. If the Village is required to fulfill this obligation for a grantee, the grantee shall reimburse the Village for all reasonable costs or damages that are the result of the grantee's failure to perform.
(A) 
Payment of franchise fee. The grantee shall pay to the Village, on a quarterly basis, an amount equal to 5% per year of the grantee's annual gross revenue as permitted by law. "Gross revenue" shall be defined as stated in Section 13-2-2 of this Code. Should the law permit an increase in the percentage of gross revenues to be collected by the franchising authority as franchise fees, the parties will meet and confer to discuss the ramifications of such increase on subscriber bills. In accordance with applicable law, increases in franchise fees may be levied by the Village by ordinance after 90 days' advance written notice is given to grantee.
(B) 
Identification of sources and amounts of gross revenues. The franchise fee payment shall include a statement identifying in detail the sources and actual amounts of gross revenues received by the grantee during the preceding period for which payment is made. Unless otherwise agreed to in a franchise agreement, said statement, at a minimum, shall contain those items identified herein as follows: basic broadcast, satellite and other services (includes guide, remote, installation and change of services revenues); premium channels; and advertising and home shopping. Said payment shall be paid by the grantee by the 16th day following the close of the fiscal quarter for which the payment is being made. Such dates shall be not later than May 31, August 31, November 31, and February 28/29.
(C) 
Payment of franchise fee in the event of termination or revocation. In the event the grantee continues operation of all or any part of the cable system beyond the revocation or the expiration of the franchise agreement, the grantee shall pay to the Village the compensation set forth hereinabove at the rate in effect at the time of such revocation or expiration, and in the manner set forth in the franchise agreement, together with any taxes it would have been required to pay had its operation been duly authorized.
(D) 
Annual gross revenue report. A grantee shall also file, within 120 days following the conclusion of a grantee's fiscal year, an annual report prepared and attested to by the grantee's chief financial officer for the cable system, clearly showing the yearly total gross revenues. Said annual report is to be prepared at the grantee's expense according to generally accepted standards by the Financial Accounting Standards Board (FASB).
(E) 
Filing of annual corporate report required. A grantee's annual corporate report shall be filed with the Village and shall contain a listing of all the grantee's directors, officers, and shareholders who own, directly or indirectly, at least 5% of the stock in the corporation of which a grantee is an entity if said listing of directors has changed from the prior year. Where a grantee or its parent is a publicly traded stock company, the filing by the grantee with the franchising authority of a copy of the annual report to stockholders shall constitute compliance with the provisions of this Section 13-2-11.
(F) 
Audit of franchise fees.
(1) 
The franchising authority shall have the right to audit the franchise fees, the right to conduct agreed upon procedures financial reviews of the franchise fees, and the right to require recomputation of any amounts determined to be payable under the franchise agreement, in order to verify the accuracy of such franchise fees paid to the Village. The Village and its independent auditor, shall have the right to inspect, the grantee's income records, worksheets, journals, ledgers, and other such appropriate relevant financial records as may be necessary and appropriate to verify the accuracy of the franchise fee payment or other payments owed to the Village for a period as agreed to in a franchise agreement. The grantee may require the Village or its duly authorized agent to enter into a confidentiality agreement limiting the release of information disclosed through the inspection, audit, and/or recomputation.
(2) 
The franchising authority shall provide the grantee with no less than 30 calendar days' notice of the franchising authority's intent to conduct an inspection of the grantee's financial records. The grantee shall comply with the request of the franchising authority and make available all such records as are reasonably required at the grantee's office in the Chicago metropolitan area.
(3) 
Any undisputed additional amount due as a result of such audit or agreed-upon procedures shall be paid within 30 days following written notice to the grantee by the franchising authority which notice shall include a copy of the audit report or agreed-upon procedures report. The cost of said audit or agreed-upon procedures shall be borne by the grantee if it is properly determined that the grantee's annual payment due to the Village for the preceding year is increased by such percentages as agreed to in a franchise agreement.
(G) 
Interest payments. In the event that any franchise payment or recomputed amount is not made on or before the applicable dates heretofore specified, interest shall be charged from such due date at the annual rate of 12% or 2% over the prime rate (compounded monthly), whichever is higher, at LaSalle National Bank (or its successor) on the date upon which the franchise payment was due.
(H) 
Financial statements on termination of franchise. In the event the franchise is terminated for any reason, the grantee shall file with the franchising authority, within 30 days after the termination of service by the grantee, a financial statement, certified by a certified public accountant, clearly showing the unreported gross revenues received by the grantee since its last report of gross revenues to the Village. The grantee shall submit such documentation with the final franchise fee payment. The grantee shall not be responsible for payment of any franchise fees incurred after the date upon which the grantee ceased providing cable services.
(I) 
No limitation of liability. Nothing in this Article 2 or a franchise agreement shall be construed to limit the liability of the grantee for all applicable federal, state, and local taxes. Payment of the franchise fee by the grantee to Village shall not be considered in the nature of a tax or assessment, but shall be in addition to any and all taxes and assessments which are of general applicability now or hereinafter required to be paid by any law to the Village.
(A) 
Requirement to maintain specific books and records. Unless otherwise provided for in a franchise agreement:
(1) 
To the extent practicable, the grantee shall maintain all records pertaining to the operation of the cable system in a manner specific to the franchise area. The grantee shall not maintain its only records concerning the cable system within the franchise area in aggregate form which commingles such records with those of cable systems in other communities to the extent that the grantee's records for the franchise area cannot be separately distinguished. All records pertaining to subscribers, cable system operations, and finances of the grantee shall be maintained in a local office, or in a regional office in the Chicago metropolitan area. This Section 13-2-12 shall not apply to records generated by a third party with respect to cable system programming or operations.
(2) 
Where the grantee is unable to locate books and records specific to the franchise area at a location which is either within the Village of Lincolnwood, or within the Chicago metropolitan area, the grantee may maintain such books and records at a remote location which is set forth by the grantee with the provision that in the event that the franchising authority, or its designee requests to inspect such records, the grantee shall permit the inspection of such records within 15 calendar days after the franchising authority's request. If it is found that the franchising authority reasonably believes that such inspection has identified an infraction, the grantee shall pay for all reasonable travel expenses incurred by all personnel of the franchising authority, or its designee.
(B) 
Records to be provided. Unless otherwise provided for in a franchise agreement a grantee shall provide to the franchising authority, a monthly cable operations and service profile in the form and manner agreed to in a franchise agreement or in such other form reasonably acceptable to the grantee and to the Village. The grantee shall provide such additional information as the Village may reasonably request from time to time, provided such requests relate to matters within the scope of the Village's regulatory authority. The grantee may reasonably require the execution of a confidentiality agreement by the Village in accordance with applicable Illinois law prior to providing any records containing privileged, confidential or proprietary information. Upon request, or as provided for in a franchise agreement, the grantee will provide a monthly report for all temporary subscriber drops installed, including snow drops, including location, the date of installation, and the date of burial.
(C) 
Other records to be provided to Village. Unless otherwise provided for in a franchise agreement:
(1) 
The grantee shall provide the franchising authority with an annual listing of all reports, petitions, applications, and correspondence generated from its regional and local office filed with the FCC, which are not a part of the grantee's public inspection file, the United States Securities and Exchange Commission, the United States Federal Trade Commission, or any other federal agency which has jurisdiction over the operation of the grantee's cable system. Such listing shall be filed with the franchising authority no later than 30 days following the close of the calendar year. The franchising authority may request a copy of any of the documents referred hereto at such time that the franchising authority determines that such documents would be of benefit to the Village's understanding of the operation of the cable system which directly concern the franchise area.
(2) 
The Village and the grantee shall collect and disclose subscriber information in compliance with Section 631 of the Cable Communications Policy Act of 1984, as now or hereinafter amended, or any successor provision.
(3) 
The grantee may seek relief from providing reports mandated by this Article 2 if the grantee can show that the subject or subjects which address a specified problem or problems which are the focus of the report are no longer necessary to be provided due to cessation of the problem being addressed by the report.
(D) 
Duration of maintenance of records. Unless otherwise provided for in a franchise agreement, the grantee shall maintain the following records for the amount of time as specified hereunder:
(1) 
Government franchise reports shall be maintained for the life of the franchise.
(2) 
Public files as required by the FCC.
(3) 
All other reports required herein and not set forth in this Section 13-2-12 shall be maintained for a period of no less than two years.
(A) 
Channel capacity and activation.
(1) 
Minimum channel capacity and related technical requirements. The minimum capacity for a new, upgraded, or rebuilt cable system operated by any grantee shall be a 750-megahertz cable system having a channel capacity of, at minimum, 80 video programming channels. A grantee shall, as a part of the acceptance of an initial franchise, provide the franchising authority with a written description of the cable system within the franchise area, including technical characteristics, channel capacity, channel carriage, and a strand map.
(2) 
Minimum technical criteria for new, upgraded, and rebuilt cable systems. Any grantee seeking to construct, rebuild or upgrade an existing cable system shall provide the Village with an estimated construction schedule for the upgrade within 90 days after the effective date of an agreement to do so. The estimated construction schedule shall include a staging plan indicating specific milestones for completion of reconstruction activities, and other related requirements of this Article 2 or as may otherwise be provided in a franchise agreement.
All cable systems, including those current cable systems upon completion of an upgrade, shall meet the following criteria:
(a) 
The cable system as designed will deliver content applications to include, but not limited to, stereo sound and other ancillary features.
(b) 
A grantee shall construct a cable system with a forward bandwidth of at least 750 MHz and a fiber optic backbone design with fiber to the node architecture.
(c) 
The cable system shall have two-way interactive capacity on the subscriber network.
(d) 
A grantee shall install equipment so that the headend is capable of providing at least 80 NTSC video channels.
(e) 
The cable system shall have the capacity for audio services.
(f) 
A grantee shall provide backup power for the cable system (subscriber and institutional networks), including, but not limited to, backup power supplies capable of providing eight hours of power to the headend and three hours of power to the cable system plant in the event of an electrical outage, with additional backup capacity provided by portable generators.
(g) 
A grantee shall install electronic status monitoring equipment at locations consistent with a grantee's engineering practices.
(B) 
Services and continuous operation. A grantee shall design said cable system with the capability to provide upstream channel and downstream channel capacity. A grantee shall also operate and maintain said cable system in a manner which will enable continuous twenty-four-hour operation of all services as required herein.
(C) 
Periodic testing and compliance with FCC standards.
(1) 
A grantee shall construct and operate the cable system to comply with the FCC technical standards contained in Part 76, Subpart K of the Commission's rules and regulations, as updated and amended from time to time.
(2) 
A grantee shall perform all tests necessary to determine compliance with the FCC technical standards. Tests shall include, at minimum, proof-of-performance tests required by FCC Rule Section 76.601 and such additional or repeat tests involving specified subscriber terminals as may be required to determine compliance with the FCC technical standards. A grantee shall test at no fewer than two test points within the Village.
(3) 
Written records of test results shall be maintained at a grantee's local office and made available for inspection by the Village, upon request.
(4) 
The Village shall have the right to enforce the FCC technical standards referenced herein.
(D) 
Adherence to electrical and safety codes. The construction, installation, activation, reactivation, and operation of any portion of a grantee's signal origination or signal processing or signal distribution system and equipment, including, but not limited to, the towers, antennas, headend, studio, trunk and distribution system, drops, power supplies, and fixed or portable equipment located on or off subscriber-occupied property shall comply with all applicable requirements of each of the following publications:
(1) 
The National Electrical Code, as adopted and amended pursuant to Chapter 14, Article 6, of this Code;
(2) 
The most current edition of the National Electrical Safety Code, as published by the Institute of Electrical and Electronics Engineers Inc.;
(3) 
Bellcore Code of Pole Line Construction.
The grantee shall at all times comply with all other appropriate federal, state, and local regulations, and codes and other ordinances of the Village.
(E) 
Signal blocking and parental lockout. Upon request of the subscriber, a grantee shall make available a parental control mechanism or device that permits the subscriber to lock out audible and visual reception of programming of the subscriber's choice. For purposes of the franchise agreement, a converter box which contains a programmable microprocessing chip that enables blocking or scrambling of cablecast signals, shall meet the requirements of this Section 13-2-13. Where the lockout device is incorporated into a set-top converter, a grantee may not charge a fee beyond the amount allowed under FCC rate regulations for the converter.
(F) 
Auxiliary power. A grantee's cable system shall be equipped with an electric generator which starts automatically in the event of a power failure or other loss of conventional power to provide electric service to the cable system headend and associated equipment. A grantee shall provide electric generator power at the headend, and battery backup power along cable trunk line amplifiers, or at optical node sites for the purpose of continuation of service in the event of repairs, maintenance, power interruptions or power outages. Said battery backup power shall have operating capacity of at least three hours during a period of electric service interruption. Electric generator power shall have capacity to operate the headend for at least eight hours during a period of electric service interruption.
(G) 
Grounding of system equipment and service connections. All towers, antennas, satellite receiving stations, and other exposed equipment, including subscriber drops and power supplies of the grantee used in the provision of cable service, shall be properly grounded in accordance with the National Electrical Code and the National Electrical Safety Code.
(H) 
Emergency override. Unless provided for differently in a franchise agreement:
(1) 
The grantee shall configure the cable system to enable carriage of audio emergency override cablecasting over all channels of the cable system in accordance with FCC regulations. Said emergency override capability shall be designed to allow the Village President or his or her designee to activate the emergency override upon declaration of a public emergency.
(2) 
Upon requirement by the FCC to participate in the emergency alert system, the grantee shall provide the following.
(a) 
A channel alert system which provides subscribers with appropriate audio and visual emergency warnings on all channels operated by the grantee at any given time.
(b) 
An emergency alert system (EAS) or its successor, in accordance with all requirements of the FCC, including, but without limitation, the requirement currently set forth in FCC regulations that cable television systems transmit a visual EAS message on at least one channel and that cable television systems also provide video interruption and audio EAS message on all channels with the video further stating which channel is carrying the visual message. In establishing its EAS system, the grantee shall, in accordance with FCC or other applicable regulations, cooperate with the Village on the use and operation by the Village of the EAS.
(I) 
Interference. A grantee shall not allow its cable or other operations to interfere with television reception of subscribers or persons not served by the grantee, nor shall the system interfere with, obstruct or hinder in any manner the operation of the various utilities serving the residents within the confines of the Village nor shall other utilities interfere with the grantee's system.
(J) 
Service interruptions. Unless otherwise provided for in a franchise agreement, a grantee may interrupt service to cable subscribers when necessary for the purposes of alteration, maintenance, repair or emergencies. The grantee shall create such interruptions at such time as will reasonably minimize inconvenience to its subscribers, and unless such interruption is unforeseen and immediately necessary, it shall give at least 24 hours' notice thereof to the affected subscribers and the franchising authority. The grantee shall notify subscribers in advance by means of the public access or grantee origination channels of any large-scale planned service interruptions as defined herein at least 24 hours in advance of the planned interruption. A large-scale planned service interruption shall mean an interruption of cable service under the following conditions: (1) where a node topology has not been employed, a service interruption affecting 25% or more of the cable system's subscriber households; or (2) where a node topology has been employed and activated, a service interruption affecting two or more of the nodes located within the franchise area.
(K) 
Antenna switch. The grantee, upon request of any subscriber, shall install at a reasonable charge, a switching device so as to permit a subscriber to continue to utilize his or her own television antenna if he or she so chooses.
(L) 
Repair service. The grantee shall establish a repair service capable of identifying, locating and correcting major system malfunctions in an expeditious manner. Said repair service shall be available on a twenty-four-hour basis, seven days a week, to restore service of the cable system to subscribers. The grantee shall keep and maintain an inventory of maintenance and repair parts for the cable system. The grantee shall maintain or otherwise have available a work force of skilled technicians for cable system repair and maintenance. Upon completion of a service call, installation, or installation-related activity, the customer shall receive a notification of the service call.
(A) 
Authority for use of rights-of-way. For the purposes of operating and maintaining a cable system within the franchise area, the grantee may erect, install, construct, repair, replace, reconstruct, and retain in, on, over, under, across and along the streets and public ways within the franchise area, lines, cables, conduits, vaults, manholes, amplifiers, appliances, pedestals, attachments and other property and equipment as are necessary and appurtenant to the operation of the cable system, provided that all applicable permits are applied for and granted, all fees paid and all other Village codes and ordinances otherwise complied with.
(B) 
Compliance with construction standards. The grantee shall design, engineer, construct, install, operate, and maintain its system in a manner which follows construction standards as set forth below and as may be required by any franchise agreement or any other applicable federal, state or local ordinances or regulations. Construction, installation, and maintenance of the cable system shall be performed by the grantee in a workmanlike manner.
(1) 
Standards and principles. All construction in the right-of-way shall be consistent with applicable ordinances, codes, laws, rules and regulations, and commonly recognized and accepted traffic-control and construction principles, sound engineering judgment and, where applicable, the principles and standards set forth in the following Illinois Department of Transportation (IDOT) publications:
(a) 
Standard Specifications for Road and Bridge Construction;
(b) 
Supplemental Specifications and Recurring Special Provisions;
(c) 
Highway Design Manual;
(d) 
Highway Standards Manual;
(e) 
Standard Specifications for Traffic Control Items;
(f) 
Illinois Manual on Uniform Traffic Control Devices (92 Ill. Adm. Code 545);
(g) 
Flagger's Handbook; and
(h) 
Work Site Protection Manual for Daylight Maintenance Operations.
(2) 
Interpretation of Village standards and principles. If a discrepancy exists between or among differing principles and standards required by this Article 2, the Director of Public Works shall determine, in the exercise of sound engineering judgment, which principles apply.
(C) 
Permits required. No construction, upgrade, or relocation (excepting routine maintenance and repair) of the cable system or its components within the public ways of the Village shall be initiated without approval by means of permit issued by the Village. In issuing such permit, the Village may, at its option, impose such conditions, restrictions, or regulations as are needed for protection of public property, private property, buildings, structures, and public utilities, for maintaining the safety of the public, and the unimpeded flow of traffic by pedestrians and vehicles. Upon receipt of such permit, the grantee shall provide the Village 14 days' notice prior to the start of construction; however, such notice may be waived by the Village Manager or his or her designee in the event that construction, upgrade, or relocation of the cable system or its components is necessitated by emergency conditions. The permittee shall promptly complete all construction activities so as to minimize disruption of the public streets and public ways and private property. All construction work authorized by a permit within public streets or public ways, including restoration, must be completed as soon as practicable, but in all circumstances within 60 days after the date of issuance, except as may be approved by the Director of Public Works, upon a showing by the permittee of good cause therefor.
(D) 
Right of Village to examine plans and inspect construction. Prior to construction, upgrade, installation, or erection of towers, poles, conduits, or fixtures, the grantee shall submit plans and maps detailing proposed facility construction, upgrade, installation, or erection to the Village for its examination. Upon approval by the Director of Public Works, the grantee may proceed with implementation of its proposed plans and activities. The Village shall not unreasonably withhold such approval of the grantee's plans. Notwithstanding such approval, all work and materials are subject to the Village's inspection by its designated representative within a reasonable time after completion of the work or segments thereof. The grantee shall permit the Village to conduct inspections of construction or installation being performed in accordance with this Article 2. If upon inspection any work or materials fail to meet the specifications or any other requirements of this Article 2 or a franchise agreement, the Village may require said work to be corrected or said material to be replaced at the grantee's expense.
(E) 
Construction/reconstruction schedule.
(1) 
Schedule included. Franchise applications shall include a schedule for construction or, in the case of a franchise which is being considered for renewal, a schedule for upgrade, including a timetable for commencement or enhancement of cable services to subscribers. Said schedule shall be incorporated into the franchise agreement and shall be enforceable to the grantee under the provisions of this Article 2.
(2) 
Preliminary drawings. Within three months after acceptance of a new franchise, or an agreement between the grantee and the franchising authority regarding a reconstruction of the cable system, the grantee shall furnish the franchising authority with a copy of preliminary engineering drawings and an operating construction schedule setting forth target dates by area for construction activity. If substantial changes become necessary, the grantee shall modify such drawings and schedule to accurately reflect any substantial changes.
(3) 
Reports. The grantee shall furnish the franchising authority progress reports on construction or upgrade of the cable system at such time and in such manner as reasonably determined by the Director of Public Works.
(F) 
Erection of poles.
(1) 
Prior approval required. No franchise shall be deemed to expressly or impliedly authorize the grantee to construct, relocate or install poles within streets for the purpose of placing cables, lines, wires or otherwise, without the prior approval of the Village. Such consent shall be given upon such terms and conditions as the Village may prescribe which shall include a requirement that the grantee perform, at its sole expense, all tree trimming required to maintain the poles clear of obstructions. Consent shall not be unreasonably withheld but shall be subject to reasonable and necessary limitations to protect public health, safety, and welfare.
(2) 
Relocation. The franchising authority may require relocation of such poles for any legitimate municipal purpose.
(G) 
Location of existing facilities. A grantee proposing to construct or reconstruct facilities in the Village shall contact JULIE and ascertain the presence and location of existing aboveground and underground facilities within the rights-of-way to be occupied by its proposed facilities. The Village will make its permit records available to a grantee for the purpose of identifying possible facilities. When notified of an excavation or when requested by the Village or by JULIE, a grantee shall locate and physically mark its underground facilities within 48 hours, excluding weekends and holidays, in accordance with the Illinois Underground Utility Facilities Damage Prevention Act, 220 ILCS 50/1 et seq.
(H) 
Location of facilities. Where possible, cables and wires shall be buried underground and within the same easement as electric and telephone utility wiring. Cabling, amplifiers, and related appurtenances which are connected overhead on utility poles shall be erected and maintained in accordance with National Electrical Code and National Electrical Safety Code requirements as referenced herein. The grantee shall follow easement lines as indicated by appropriate drawings, maps, plats, and plan documents. With respect to any cables, wires, and other like facilities constructed and installed by the grantee aboveground, the grantee shall, at its sole expense, reconstruct and reinstall cables, wires or other facilities underground pursuant to any project under which the cables, wires, or other facilities of all like utilities are placed underground within an area.
(1) 
Parallel facilities located within rights-of-way, public streets or public ways.
(a) 
Aboveground parallel facilities. An aboveground parallel facility may be located within the right-of-way lines of a public street or public way only if:
(i) 
Lines are located as near as practicable to the right-of-way line and as nearly parallel to the right-of-way line as reasonable pole alignment will permit;
(ii) 
Where pavement is curbed, poles are as remote as practicable from the curb with a minimum distance of two feet (0.6 m) behind the face of the curb, where available;
(iii) 
Where pavement is uncurbed, poles are as remote from the pavement edge as practicable with a minimum distance of four feet (1.2 m) outside the outer shoulder line of the roadway and are not within the clear zone;
(iv) 
No pole is located in the ditch line of a public street or public way;
(v) 
Any ground-mounted appurtenance is located within one foot (0.3 m) of the right-of-way line or as near as possible to the right-of-way line.
(2) 
Underground parallel facilities. An underground parallel facility may be located within the right-of-way lines of a public street or public way only if:
(a) 
The facility is located as near the right-of-way line as practicable and not more than eight feet (2.4 m) from and parallel to the right-of-way line;
(b) 
A new facility may be located under the paved portion of a public street or public way only if other locations are impracticable or inconsistent with sound engineering judgment (e.g., a new cable may be installed in an existing conduit without disrupting the pavement); and
(c) 
In the case of an underground communications line, the facility shall be located as near the right-of-way line as practicable and not more than five feet (1.5 m) from the right-of-way line, and any aboveground appurtenance shall be located within one foot (0.3 m) of the right-of-way line or as near as practicable.
(3) 
Facilities crossing public street or public way.
(a) 
Avoid future disruption. The construction and design of crossing facilities installed between the ditch lines or curblines of Village public street or public ways may require the incorporation of materials and protections (such as encasement or additional cover) to avoid settlement or future repairs to the roadbed resulting from the installation of such crossing facilities.
(b) 
Culverts, or drainage facilities. Crossing facilities shall not be located in culverts, or drainage facilities.
(c) 
Ninety-degree crossing required. Crossing facilities shall cross at or as near to a ninety-degree angle to the center line as practicable.
(d) 
Aboveground communication facility. An overhead communication facility may cross a public street or public way only if:
(i) 
It has a minimum vertical line clearance as required by ICC's rules entitled, "Construction of Electric Power and Communication Lines" (83 Ill. Adm. Code 305);
(ii) 
Poles owned by a grantee are located within one foot (0.3 m) of the right-of-way line of the public street or public way and outside of the clear zone; and
(iii) 
Overhead crossings at major intersections are avoided.
(e) 
Underground communication facility. An underground communication facility may cross a public street or public way only if:
(i) 
The design materials and construction methods will provide maximum maintenance-free service life; and
(ii) 
Capacity for the grantee's foreseeable future expansion needs is provided in the initial installation.
(4) 
Freestanding facilities.
(a) 
The Village may reasonably restrict the location and size of any freestanding facility located within a right-of-way consistent with sound engineering practices.
(b) 
The Village may require any freestanding facility located within a right-of-way to be screened from view.
(5) 
Appearance standards.
(a) 
The Village may prohibit the installation of facilities in particular locations in order to preserve visual quality.
(b) 
A facility may be constructed only if its construction does not require extensive removal or alteration of trees or terrain features visible to the traveler or impair the aesthetic quality of the lands being traversed.
(6) 
Undergrounding and method of installation.
(a) 
All installations shall be underground in those areas of the Village where public utilities providing both telephone and electric service are underground at the time of installation. In areas where either telephone or electric utility facilities are aboveground at the time of installation, the grantee may install its service aboveground, provided that at such time as those facilities are required to be placed underground by the Village or are placed underground pursuant to the same terms and conditions of those other utility facilities, the grantee shall likewise place its services underground without additional cost to the Village or to the individual subscriber so served within the Village. Where the grantee's existing cable system facilities are placed underground, any reconstruction of such facilities shall be underground as well.
(b) 
Where not otherwise required to be placed underground by the franchise agreement, the grantee's cable system facilities shall be located underground at the request of the property owner, provided that all reasonable costs over aerial location shall be borne by the property owner making the request.
(c) 
All wires, cables, amplifiers, node sites, and other property shall be constructed and installed in an orderly and workmanlike manner. All cables and wires shall be installed parallel to existing telephone and electric wires wherever possible. Multiple cable configurations shall be arranged in parallel and bundled together with proper lashing or conduit, with due respect for engineering and safety considerations. The grantee shall identify its cable system and cable drops by either color code, stamping, engraving, or tagging so as to distinguish its cables from those of other utilities and telecommunications providers serving the franchise area. Aerial cable which is placed over public streets or public ways shall be hung at the heights specified for streets, sidewalks, parkways, and yards as specified by the National Electrical Safety Code, and underground cable shall be buried at depths in accordance with guidelines established by the National Electrical Safety Code as referred to herein.
(d) 
All underground work required by the franchising authority in concert with other utilities will be done in a coordinated fashion. The grantee will request joint meet conferences, including the Village, for each project, bringing all utilities and the grantee's plant from an aerial to an underground status. The grantee shall share both map prints and locating information to help minimize any disturbance to either the grantee and/or another entity's underground distribution network. All work will be done in accordance with the Joint Utility Locating Information for Excavators (JULIE) specifications and a record of all locate and dig requests will be maintained by the grantee at its principal offices. All underground construction will be done by directional boring, except where safety or other conditions preclude it or render it unnecessary.
(e) 
In those areas of the franchise area where the Village Manager finds that the public streets or public ways will not readily accommodate further underground facilities, the Village Manager may require that a grantee's conduits be oversized, duplicated, or placed in multiple configurations to adequately provide for future use. In those areas of the franchise area where the Village Manager finds that the public streets or public ways will not accommodate further underground facilities, the Village Manager may require that a grantee submit an alternate routing plan through public streets and/or public ways which would accommodate a grantee's proposed facilities, or if no alternate routing plan is feasible, deny the request for use of the public streets and public ways. The Village encourages the sharing of available conduit space at reasonable rates among users of the public streets and public ways.
(7) 
Facility attachments to public way structures owned by the Village.
(a) 
Facilities may be installed as attachments to public way structures only where a grantee has demonstrated that all other means of accommodating the facility are not practicable. Other means shall include, but are not limited to, underground, underwater, independent poles, cable supports and tower supports, all of which are completely separated from the public way structure.
(b) 
A grantee shall include in its request to accommodate a facility installation on a public way structure information supporting the impracticability of alternate routing. Approval or disapproval of an application for facility attachment to a public way structure will be based upon the following considerations:
(i) 
The type, volume, pressure or voltage of the commodity to be transmitted and an evaluation of the resulting risk to persons and property in the event of damage to or failure of the facility;
(ii) 
The type, length, value, and relative importance of the public way structure;
(iii) 
The alternative routings available to the grantee and their comparative practicability;
(iv) 
The proposed method of attachment;
(v) 
The ability of the structure to bear the increased load of the proposed facility;
(vi) 
The degree of interference with bridge maintenance and painting;
(vii) 
The effect on the visual quality of the structure; and
(viii) 
The public benefit expected from the service provided by the grantee as compared to the risk involved.
(I) 
Construction methods and materials.
(1) 
Boring required. Boring will be the only acceptable method of construction on and under the Village right-of-way unless the grantee can demonstrate to the Director of Public Works that boring as a method of construction would cause the grantee undue hardship. Notwithstanding the foregoing, access pits and auger pits may be constructed utilizing the trench method of construction.
(2) 
Pavement cut coordination.
(a) 
Any grantee performing work or constructing facilities in Village rights-of-way shall coordinate its construction program and all other work in the Village rights-of-way with the Village's program for reconstruction, resurfacing, and rebuilding of public streets and public ways. A grantee shall meet with the Village Manager or a designee at least twice per year to this end.
(b) 
Any grantee performing work or constructing facilities shall not cut or otherwise breach or damage the surface of any paved Village right-of-way within 48 months after such pavement area has been redeveloped unless such cut or breach is necessitated by a bona fide emergency as determined by the Village Manager or his or her designee after the parties meet and confer. Where a grantee performing work or constructing facilities has excavated a trench in a paved area of a Village right-of-way, it shall repair the paved surface by repaving from the curbline to the first seam or center of road or as mandated by the Village.
(3) 
Standards and requirements for particular types of construction methods.
(a) 
Boring or jacking.
(i) 
Boring or jacking under rights-of-way shall be accomplished from pits located at a minimum distance specified by the Director of Public Works from the edge of the pavement. Pits for boring or jacking shall be excavated no more than 48 hours in advance of boring or jacking operations and backfilled within 48 hours after boring or jacking operations are completed. While pits are open, they shall be clearly marked and protected by barricades. Shoring shall be designed, erected, supported, braced, and maintained so that it will safely support all vertical and lateral loads that may be imposed upon it during the boring or jacking operation. Pits must be covered and secured by iron or steel plates when workers are not present.
(ii) 
Wet boring or jetting shall not be permitted under the roadway.
(iii) 
Any facility located within the dripline of any tree designated by the Village to be preserved shall be bored under or around the root system.
(b) 
Trenching. Trenching for facility installation, repair, or maintenance on rights-of-way, if permitted by the Village, shall be done in accord with the applicable portions of Section 603 of IDOT's Standard Specifications for Road and Bridge Construction.
(i) 
Length; special permission obtained. The length of open trench shall be kept to the practicable minimum consistent with requirements for pipeline testing. Only 1/2 of any intersection may have an open trench at any time unless special permission is obtained from the Director of Public Works.
(ii) 
Excavated material. Open trench and windrowed excavated material shall be protected as required by Chapter 6 of the Illinois Manual on Uniform Traffic Control Devices. Where practicable, the excavated material shall be deposited between the roadway and the trench as added protection. Excavated material shall not be allowed to remain on the paved portion of the roadway. Where right-of-way width does not allow for windrowing excavated material off the paved portion of the roadway, excavated material shall be hauled to an off-road location.
(iii) 
Dripline of trees. A grantee working in the public way shall not trench within the dripline of any tree designated by the Village to be preserved.
(c) 
Backfilling.
(i) 
Any pit, trench, or excavation created during the installation of facilities shall be backfilled for its full width, depth, and length using methods and materials in accordance with IDOT's Standard Specifications for Road and Bridge Construction. When excavated material is hauled away or is unsuitable for backfill, suitable granular backfill shall be used.
(ii) 
For a period of three years from the date construction of a facility is completed, a grantee shall be responsible to remove and restore any backfilled area that has settled due to construction of the facility. If so ordered by the Director of Public Works, the grantee, at its expense, shall remove any pavement and backfill material to the top of the installed facility, place and properly compact new backfill material, and restore new pavement, sidewalk, curbs, and driveways to the proper grades, as determined by the Director of Public Works.
(d) 
Pavement cuts. Pavement cuts for facility installation or repair shall be permitted on a public street or public way only if that portion of the public street or public way is closed to traffic. If the Village permits any cutting of the pavement the following requirements shall apply:
(i) 
Any excavation under pavements shall be backfilled as soon as practicable with granular material of CA-6 or CA-10 gradation, as designated by the Director of Public Works.
(ii) 
Restoration of pavement, in kind, shall be accomplished as soon as practicable, and temporary repair with bituminous mixture shall be provided immediately. Any subsequent failure of either the temporary repair or the restoration shall be rebuilt upon notification by the Village.
(iii) 
All saw cuts shall be full depth.
(e) 
Encasement. Casing pipe shall be designed to withstand the load of the public street or public way and any other superimposed loads. The casing shall be continuous either by one-piece fabrication or by welding or jointed installation approved by the Village.
(4) 
Minimum cover of underground facilities. Where cabling is buried under public streets or public ways, underground cable shall be buried at depths of 36 inches for coaxial trunk, or 48 inches for fiber trunk, and 24 inches for feeder cable, and for a subscriber drop, no less than six inches when buried with a mechanical slit trencher or similar device in accordance with guidelines established by the National Electrical Code and National Electrical Safety Code as referred to herein.
(5) 
Standards and requirements for communication lines.
(a) 
Code compliance. Communications facilities within Village rights-of-way shall be constructed, operated, and maintained in conformity with the provisions of 83 Illinois Administrative Code 305 (formerly General Order 160 of the Illinois Commerce Commission) entitled "Rules for Construction of Electric Power and Communications Lines," the National Electrical Code, and the National Electrical Safety Code.
(b) 
Overhead pole facilities. Overhead communication facilities shall use single pole construction and, where practicable, joint use of poles shall be used. Utilities shall make every reasonable effort to design the installation so guys and braces will not be needed. Variances may be allowed if there is no feasible alternative and if guy wires are equipped with guy guards for maximum visibility.
(c) 
Underground facilities.
(i) 
Cable may be installed by trenching or plowing, provided that special consideration is given to boring in order to minimize damage when crossing improved entrances and side roads.
(ii) 
If a crossing is installed by boring or jacking, encasement shall be provided between jacking or bore pits. Encasement may be eliminated only if:
A. 
The crossing is installed by the use of moles, whip augers, or other approved method which compresses the earth to make the opening for cable installation; or
B. 
The installation is by the open trench method which is only permitted prior to roadway construction.
(iii) 
Cable shall be grounded in accordance with the National Electrical Safety Code.
(6) 
Materials.
(a) 
Material storage on right-of-way. All pipe, conduit, wire, poles, crossarms, or other materials shall be distributed along the right-of-way prior to and during installation in a manner to minimize hazards to the public or an obstacle to right-of-way maintenance or damage to the right-of-way and other property. If material is to be stored on the right-of-way, prior approval must be obtained from the Village.
(b) 
Hazardous materials. The plans submitted by the grantee to the Village shall identify any hazardous materials that may be involved in the construction of the new facilities or removal of any existing facilities.
(J) 
Operational restrictions.
(1) 
Restrictions. Construction operations on rights-of-way may, at the discretion of the Village, be required to be discontinued when such operations would create imminent hazards to traffic or the public health, safety, and welfare. Such operations may also be required to be discontinued or restricted when conditions are such that construction would result in extensive damage to the right-of-way or other property.
(2) 
Waivers. These restrictions may be waived by the Director of Public Works when emergency work is required to restore vital utility services.
(3) 
Hours of work. Unless addressing an emergency repair, no noise-generating operations will be performed: prior to 7:00 a.m. nor after 6:00 p.m. Monday through Friday; prior to 7:00 a.m. nor after 12:00 p.m. on Saturdays and not at all on Sundays. A grantee shall use its best efforts to avoid performing any noise-generating operations within 300 feet of houses of worship on religious holidays and Saturdays. A grantee shall endeavor to coordinate its activities with all local houses of worship to avoid any conflict. Any operations to be conducted on private property shall be coordinated with the occupant or owner of the property.
(K) 
As-built drawings.
(1) 
As-built drawings required. Each grantee shall provide four sets of as-built maps of the cable system to the Village within 90 days after initial construction or upgrade of the cable system is substantially completed.
(2) 
Provided after completion. Within 60 days after completion of any construction or work that results in any addition, extension, or removal of the system within the public ways of the Village, each grantee shall furnish the Village with two complete sets of as-built drawings accurately depicting the location of all cables, wires, and facilities constructed or relocated as part of such work, and submitted in both a paper format and in an electronic format capable of inclusion within the Village's geographic information systems.
(3) 
Atlas information. As-built drawings submitted to the Village will be used to create atlas information and will be documented into an overall utilities atlas. If a grantee desires, it may provide a set of as-built drawings that shall be public records, and a separate set of detailed maps containing proprietary information that the Village would agree to protect from public disclosure.
(L) 
Contractor qualifications. Any contractor performing work for the grantee with respect to construction, upgrade, installation, repair or maintenance of the cable system shall be properly and currently licensed under laws of the State of Illinois, and under ordinances of the Village of Lincolnwood.
(M) 
Movement of buildings or other structures. The grantee shall, upon request by any person holding a building moving permit or other approval by the Village, temporarily remove, raise or lower its wires to permit the movement of buildings or other structures. The expense of such removal, raising or lowering shall be paid by the person requesting same, and the grantee shall be authorized to receive such payment in advance. The grantee shall be given not less than 30 days' written notice to arrange for such temporary wire changes.
(N) 
Removal of vegetation; landscape restoration.
(1) 
Permit required. Tree trimming shall not be considered a normal maintenance operation, but shall require the application for, and the issuance of, a permit pursuant to the applicable provisions of this Code, in addition to any other permit required under this Article 2. A grantee shall not remove any tree, shrub, plant, or vegetation on public property or encroaching on a public way without first receiving such permit from the Village.
(2) 
Permit applications. Applications for tree trimming permits shall include assurance that the work will be accomplished by competent workers with supervision who are experienced in accepted tree pruning practices. Tree trimming permits shall designate an expiration date three days after issuance, in the interest of assuring that the work will be expeditiously accomplished.
(3) 
Notification of Village. A grantee shall notify the Village Arborist and the Director of Public Works prior to the initiation of pruning cycles which will involve trees located on Village-owned property for the purpose of maintaining safe line clearance. The notice shall state the estimated time frame of the pruning cycle as well as the planned locations in the Village where the work will be performed. All pruning work shall be carried on in accordance with the accepted arboricultural standards and any requirements imposed by a duly enacted franchise agreement or other additional Village regulations or ordinances.
(4) 
Notification of underground maintenance or installation. A grantee shall also notify the Village Arborist and the Director of Public Works prior to the installation or maintenance of underground facilities that require a permit if such activity will occur within the dripline of trees located on Village-owned property. In the case of severe storms, natural disasters or other emergency situations, a grantee may perform any required pruning or underground utility maintenance necessitated by such situation. In such situations, the grantee, if possible, will make a reasonable effort to notify the Village Arborist and the Director of Public Works in advance of performing such work. In the event that a grantee is unable to provide the required notice in advance of performing such work, the grantee shall thereafter notify the Village Arborist and the Director of Public Works of the work performed as soon as possible.
(5) 
Work at grantee's expense. Any such work shall be performed at the grantee's expense and shall be subject to supervision by the Village. Any cutting or removal of trees, shrubs, plants, or vegetation on private property by the grantee shall not be performed without first receiving the written permission of the property owner.
(6) 
Subcontracting; prior approval. The grantee may contract for trimming or pruning services with any person approved by the Village prior to the rendering of said services. The grantee or any contractor of the grantee is responsible for removing all cut branches, foliage and vegetation debris from each individual work site upon completion of the pruning or cutting.
(7) 
Transplanting. Trees or shrubs to be transplanted shall be transplanted in accordance with the Village's tree planting standards and with the permission of the Village Arborist and the Director of Public Works. Where construction encroaches within close proximity to trees or shrubs, such trees or shrubs shall be guarded so as to avoid injury to the trunk, crown, or root systems. Building materials, soils, or other debris shall not be placed on municipal property within the dripline of trees owned by the Village. Wherever possible, underground structures and conduits shall be relocated outside of the tree or shrub dripline. If the above criteria cannot be met, the facilities in question shall be installed by auguring based on an evaluation by the Village of distance based on the tree diameter measured 4 1/2 feet above the ground.
(8) 
Restoration. All trees, landscaping, and grounds removed, damaged, or disturbed as a result of the construction, installation, maintenance, repair, or replacement of cable system facilities, whether such work is done pursuant to a franchise, license, or permit, shall be replaced or restored as nearly as practicable to the condition existing prior to the performance of work. All restoration work within the public ways shall be done in accordance with landscape plans approved by the Director of Public Works.
(9) 
Pruning practices. Poor pruning practices resulting in damaged or misshapen trees shall be grounds for cancellation of the tree trimming permit and for assessment of damages. The Village will require compensation for trees extensively damaged and for trees removed without authorization. The formula developed by the International Society of Arboriculture will be used as a basis for determining the compensation for damaged trees or unauthorized removal of trees. The Village may require the removal and replacement of trees if trimming or radical pruning would leave them in an unacceptable condition.
(10) 
Chemicals prohibited. Spraying of any type of brush-killing chemicals will not be permitted on Village rights-of-way unless the grantee demonstrates to the satisfaction of the Director of Public Works that such spraying is the only practicable method of vegetation control.
(11) 
Specimen trees. The Village may require that special measures be taken to preserve specimen trees or trees of special significance. The required measures may consist of higher poles, side arm extensions, covered wire or other means.
(O) 
Protection and restoration of private and public property.
(1) 
Preservation of property required. The grantee shall preserve and protect all property of public utility companies or the Village, including pole lines, conduits, gas or water pipes and tile lines which run over, through, or under any part of a public street or public way, by complying with JULIE. The grantee or any other party damaging JULIE-located utilities is responsible for full reimbursement for any and all damage sustained by the damaged party to all JULIE-located utilities which may be caused by the grantee's operations.
(2) 
Precautionary measures. The grantee shall exercise all reasonable precautionary measures during the progress of the work so as to warn and protect residents and other persons and private property from injury and damage. The grantee shall make all reasonable efforts to cooperate with the public and those adjoining landowners during the course of the work to minimize any disruption or inconvenience to those persons and their property. The grantee shall ensure that all landowners and occupants are able to enter and leave their homes and property (including driveways and garages) at all reasonable times and during nonconstruction hours.
(3) 
Immediate restoration of utility service. In the event that the grantee damages any utility service to or on private property, the grantee shall take immediate action to notify the appropriate utility to facilitate immediate repair of said damage and restore utility service.
(4) 
Restoration requirements. Upon completion of construction, upgrade, installation, maintenance or repair of components of the cable system on private property, the grantee shall be responsible for repairing all damages or injury to property of any character that occurs during the execution of any work if such damage results from any act, omission, neglect, or misconduct by the grantee. The grantee shall restore said property to a condition similar or equal to that existing before the construction of the work within 10 days after the construction, upgrade, installation, maintenance unless weather conditions or other pertinent factors necessitate a longer time frame. Such restoration shall be made in a workmanlike and professional manner.
Where areas of grass have been disturbed, the grantee shall replace said affected grassy areas with sod or seed, at the Village's discretion, as soon as possible within 10 days after the construction, upgrade, installation, maintenance unless weather conditions necessitate a longer time frame. The grantee shall be responsible for the initial maintenance of sod, including fertilization, and shall inform the property owner, in writing, of the proper care of sod and the owner's responsibility for ongoing maintenance of sod. In the event that the grass dies before the end of the first season, the grantee shall replace the grass at its expense.
(5) 
Disposition of cable home wiring. The grantee shall comply with the provisions of Title 47, Section 76.802 et seq., of the United States Code of Federal Regulations in the disposition of cable home wiring.
(6) 
Restoration of public streets, public ways, and other Village property.
(a) 
When a grantee, or any person acting on the grantee's behalf, does any work in or affecting a public street, public way, or other Village property, it shall, at its own expense, promptly remove any obstructions therefrom, and restore such ways or property to as good a condition as existed before the work was undertaken, unless otherwise directed by the Village.
(b) 
If weather or other conditions do not permit the complete restoration required by this Section 13-2-14, the grantee shall temporarily restore the affected public street(s), public way(s) or other property. Such temporary restoration shall be at the grantee's sole expense, and the grantee shall promptly undertake and complete the required permanent restoration when the weather or other conditions no longer prevent such permanent restoration.
(P) 
Traffic control, street closings and occupancy.
(1) 
Traffic control. A grantee or other person acting on its behalf, shall use suitable barricades, flags, flaggers, lights, flares, and other measures as required herein for the safety of all members of the general public, and to prevent injury or damage to any person, vehicle, or property by reason of such work in or affecting such public street(s), public way(s), or other property.
(a) 
Minimum requirements. The Village's minimum requirements for traffic protection are contained in the Illinois Manual on Uniform Traffic Control Devices and this Code.
(b) 
Warning signs, protective devices, and flaggers. The grantee is responsible for providing and installing warning signs, protective devices and flaggers, when necessary, meeting all applicable federal, state, and local requirements for protection of the public and the grantee's workers when performing any work on the public rights-of-way.
(c) 
Interference with traffic. All work shall be phased so that there is minimum interference with pedestrian and vehicular traffic.
(d) 
Notice when access is blocked. At least 48 hours prior to beginning work that will partially or completely block access to any residence, business or institution, the grantee shall notify the resident, business or institution of the approximate beginning time and duration of such work; provided, however, that in cases involving emergency repairs, the grantee shall provide such notice as is practicable under the circumstances.
(e) 
Compliance. The grantee shall take immediate action to correct any deficiencies in traffic protection requirements that are brought to its attention by the Village.
(2) 
Street closings and occupancy. No public street, including alleys, shall be closed to the public by the grantee except as authorized by the Village or its designated representative and in accordance with the following procedures:
(a) 
When the grantee deems it necessary to close a public street to traffic, the grantee shall employ roadway closure or partial closure practices, as delineated in the Illinois Manual on Uniform Traffic Control Devices and the standards established by the Village.
(b) 
In those cases where the grantee anticipates significant disruptions to vehicular or pedestrian traffic, the grantee shall submit an alternative traffic routing plan to the Village Manager no less than 10 working days prior to the date upon which the grantee intends to begin work in the affected public street(s) or public way(s). The grantee must obtain the Village's consent prior to any roadway or sidewalk closure or partial closure.
(c) 
In emergency situations, the grantee will consult on an immediate basis with the Village Manager, and the grantee is required to notify the Village Manager of any emergency situation with the least possible delay.
(3) 
Patching and reinforcing of excavation. Where the grantee or its contractors or subcontractors conduct an excavation in a public street during the winter months, the grantee or its contractors or subcontractors shall repair the public street by leveling the surface of the public street with cold patch materials, and shall reasphalt the public street at its earliest opportunity (not to exceed 10 business days during the spring months when hot asphalt becomes available). All excavations shall have coated one-inch by twelve-inch rebar doweled into existing concrete slabs every 24 inches on all sides.
(Q) 
Construction bonds.
(1) 
Construction bond required. Upon grant of a franchise upon which initial construction of a cable system is proposed, or in the event of an upgrade or rebuild of the cable system, the grantee shall file and maintain with the Village a construction bond in an amount so specified in the franchise agreement.
(2) 
Blanket bond. For any period of time other than upgrade of the cable system, unless otherwise provided by a franchise agreement, an annual blanket bond in the amount of $25,000 shall be filed and maintained with the Village. Such blanket bond is to cover any excavation, demolition, or cutting into by the grantee of any public street or public way in the Village for that calendar year in such form as the Village may determine.
(3) 
Security fund. On the effective date of a franchise, a grantee shall establish a permanent security fund with the Village in the cash amount specified in the franchise agreement or by an irrevocable letter of credit from a bank authorized to do business in Illinois, corporate surety bond or other instrument which complies with the requirements set forth in the ordinance and approved by the Village Attorney, which approval shall not be unreasonably withheld. The security fund shall be maintained at the sole expense of the grantee so long as any part of the system is located within the public streets and public ways of the Village. The fund shall serve as security for the full and complete performance of the ordinance and the franchise agreement, including payment of any costs, expenses, damages or loss the Village pays or incurs because of any act or omission attributable to the grantee that constitutes a violation, default or failure to comply with the codes, ordinances, rules, regulations or permits of the Village, and the payment of any liquidated damage amounts, penalties, judgment fees or taxes due the Village.
(R) 
Construction delays. At such time where the grantee is delayed in completing the construction of the cable system and such delay is beyond the physical or administrative control of the grantee, the grantee shall notify the franchising authority of said delay no more than five business days from the occurrence of the delay, and shall indicate the cause or causes for the delay. Upon receipt of notification by the grantee of the delay of service, the franchising authority and the grantee shall agree to establish a date by which the delay shall end and construction or service shall resume. In the event that the delay continues beyond the control of the grantee, and extends beyond the agreed-upon date, the franchising authority and the grantee may agree to establish a new date for resumption of construction or service. Delays in construction or service which extend beyond a final date agreed upon by the grantee and the franchising authority shall constitute a violation of the franchise.
(S) 
No bid-rigging or bid-rotating. As a condition of award of a franchise to a grantee if required by law, the grantee shall certify to the Village that it is not barred from contracting with a unit of local government as a result of a violation of either the Illinois law prohibiting bid-rigging or bid-rotating.
(A) 
Grantee's indemnification of Village. Except for Village negligence, a grantee shall, at its sole expense, fully indemnify, defend, save and hold harmless the Village of Lincolnwood, its corporate authorities, officers, boards, commissions, employees and agents from any and all third party injuries, claims, counterclaims, demands, suits, judgments, execution liabilities, debt damages, or penalties (hereinafter referred to as "claims") arising out of, resulting from or alleged to arise out of or result from, the approval of the franchise agreement, the granting of a franchise, or the construction, erection, installation, operation, maintenance of, or other activity connected with, a grantee's cable system, whether or not such acts or omissions are those of a grantee, and whether or not any such act or omission is authorized, allowed or prohibited by the franchise agreement or a grantee's franchise. These damages shall include, but not be limited to, penalties arising out of or alleged to arise out of any claim for damages for a grantee's invasion of the right of privacy, defamation of any person, firm or corporation, or copyright, trademark, trade name, service mark or patent violations or infringements, or of any other right of any person, firm or corporation, damages arising out of any failure by a grantee to secure consents from the owners, authorized distributors or licensees of programs to be delivered by a grantee's cable system, and failures of a grantee to comply with provisions of any statute, regulation, or ordinance of the United States, State of Illinois, Cook County, or Village of Lincolnwood applicable to a grantee in its business.
(B) 
Grantee's obligation to pay expenses. A grantee shall pay and by its acceptance of a franchise shall be deemed to have specifically agreed that it will pay all reasonable expenses incurred by the Village in defending itself with regard to all claims mentioned in Section 13-2-15(A) of this Code that exceed insurance coverage limits set forth herein, including reasonable attorney fees. Nothing herein shall be deemed to prevent the parties indemnified and held harmless herein from participating in defense of litigation as co-counsel through their own Village Attorney at their sole expense. Such participation shall not under any circumstances relieve a grantee from its duties of defense against liability of or of paying any judgment entered against such indemnified party.
(C) 
Insurance provided. During the term of the franchise agreement, a grantee will maintain, in full force and effect insurance being of the kind and with the limits designated below. A grantee shall furnish to the Village insurance certificates evidencing coverage as stated above issued by an insurance company authorized to do business under the laws of the State of Illinois, accepted by the Village and carrying a best rating of B+ XIII or higher. Such policies shall provide that no cancellation or modification of the policies shall occur without at least 30 calendar days' prior written notice given to the Village. Any notices of the cancellation or material modification of policies shall be given in accordance with this Section 13-2-15(C).
(1) 
Comprehensive general liability insurance: comprehensive general liability insurance for property and bodily injury with a limit of $5,000,000 and showing the Village as an additional insured.
(2) 
Comprehensive automobile liability insurance: comprehensive automobile liability insurance including employers nonownership and hired car coverage, protecting against automobile claims whether on or off the Village's premises with limits of not less than $1,000,000 per accident.
(3) 
Workers' compensation insurance: workers' compensation insurance with statutory limits of liability.
(4) 
Excess liability/umbrella policy: an umbrella insurance policy in an amount not less than $5,000,000.
All insurance companies issuing policies required herein, shall provide certificates of insurance certifying to the Village that such policies have been issued and are in force and will remain not materially changed, canceled or annulled except upon 30 days' prior written notice to the other party. If the policy is written on a claims-made basis, then the grantee shall purchase such additional insurance as may be necessary to provide specified coverage to the Village for a period not less than five years from the termination of the franchise agreement. Certificates of insurance shall be provided within 30 days after the effective date of the franchise agreement. A grantee shall cause the Village, its Trustees, officials and employees, to be listed as an additional insured on its commercial general liability insurance and comprehensive automobile liability and excess liability insurance policies. There shall be no additional charge for said insurance to the Village. As an additional named insured, the Village reserves the right to notify a grantee's insurance carrier of any claims the Village may have against a grantee.
The parties shall consult during the life of the franchise agreement regarding an increase of the limits of insurance coverage as stated herein, and where necessary, coverage limits may be increased upon agreement of the parties.
(D) 
Thirty-day notice of cancellation, termination or expiration of policy. All insurance certificates reflecting a grantee's policies, performance bonds, security fund, if applicable, and performance bond and letter of credit required by this Article 2 shall contain a provision requiring at least 30 days' written notice to both the Village and the grantee of any cancellation, termination, or other expiration and shall provide that no such cancellation, termination or expiration shall be effective prior to such notice.
(E) 
Documents filed with Village Clerk. Each such current certificate, bond and letter of credit shall be verified by the Village Manager of the Village of Lincolnwood as to its compliance with the terms herein, and copies of such documents or insurance certificates shall be filed and maintained with the Village Clerk.
(F) 
Documents in noncompliance. Should the Village Manager find a document to be in noncompliance, then the Village Manager shall so notify a grantee and the grantee shall be obligated to reasonably cure the defect.
(G) 
Self-insurance. A grantee may self-insure all or a portion of the insurance coverage and limit requirements required by Section 13-2-15(C) of this Code. If a grantee self-insures it is not required, to the extent of such self-insurance, to comply with the requirement for the naming of additional insureds under Section 13-2-15(C) of this Code, or the requirements of Section 13-2-15(D) and (E) of this Code. If a grantee elects to self-insure, it shall provide to the Village evidence sufficient to demonstrate its financial ability to self-insure the insurance coverage and limit requirements required under Section 13-2-15(C) of this Code, such as evidence that a grantee is a private self insurer under the Workers' Compensation Act.
(H) 
Subcontractors. If a grantee uses any subcontractors ("subcontractors") to perform any work relating to the cable system, the grantee will be responsible for supervision, quality control, payment and insurance of and for all work performed by the subcontractors. The grantee will ensure that all subcontractors are operating in compliance with all applicable federal and state laws and local ordinances. Subcontractors will be as specified in required permits if the work to be done requires a permit.
(A) 
Line extension to residences. Unless a franchise agreement provides otherwise, a grantee must make cable service available to every occupied dwelling unit within the franchise area.
(B) 
Nonresidential service. Commercial establishments within the franchise area shall be offered connection to the cable system at the cost of time and materials.
(A) 
Uniformity of rates. Rates for cable service and charges for equipment necessary for the reception of cable service shall be uniform throughout the franchise area in accordance with applicable law or regulation. The grantee may establish different rates for tiers of programming, and may establish a rate schedule appropriate to commercial enterprises which differs from such rates provided to residential dwelling units. The grantee may also establish separate rates for subscribers residing in congregate dwelling units for which bulk billing rates may be established.
(B) 
Nondiscrimination in application of rates and fees. The grantee shall not, in its rates or charges, or in the availability of the services or facilities of its cable system, or in any other respect, discriminate against any persons or group of persons protected by applicable nondiscrimination laws; provided, however, the grantee may offer promotional discounts in order to attract or maintain subscribers, provided that such discounts are offered on a nondiscriminatory basis to similar classes or types of subscribers throughout the Village.
(C) 
Filing of rate schedule with Village. A grantee shall file annually with the Village a full, written schedule of all subscriber and user rates and all other fees or charges. Said schedule shall be filed no less than 30 days prior to the time such changes are announced by the grantee in the levels of regulated rates, fees, or other charges. Unless otherwise provided in a franchise agreement, the grantee shall provide no less than 30 days' advance notice of any other rates, fees, and other charges.
(D) 
Refusal of service. The grantee may refuse to offer service to any person because of due or owing accounts between such person and the grantee.
(E) 
Reservation of rights to regulate cable services.
(1) 
The Village reserves the right to regulate rates for basic cable service and equipment of the grantee as allowed by the FCC. The Village shall notify the grantee of its intention to file a request for certification with the FCC. Upon receipt of said certification, the Village shall adopt by separate ordinance, in accordance with Title 47, Section 76.910 of the United States Code of Federal Regulations, such regulations consistent with the FCC regulations governing the basic tier of cable service. Where the grantee adjusts the number of channels provided on the cable system to subscribers, the grantee shall, in accordance with FCC regulations as now or hereafter amended, adjust its rates to subscribers accordingly.
(2) 
The Village shall, within 120 days after the effective date of certification:
(a) 
Exercise its rights to regulate basic cable rates, and provide reasonable opportunity for consideration of the views of interested parties; and
(b) 
Notify the cable operator that the Village has been certified to regulate basic cable rates; and
(c) 
Adopt regulations as required by Title 47, Section 76.910(e)(1) of the United States Code of Federal Regulations.
(d) 
Notify the cable operator of the franchising authority's intent to review appropriate books and records and to request same for the purpose of verifying the grantee's proposed rates for basic cable service and associated services and equipment.
(F) 
Village's right to impose and collect taxes, fees or assessments.
(1) 
The Village reserves the right to impose and collect a municipal occupation tax on the grantee's business of transmitting messages by means of radio magnetic waves, electricity or fiber optics as allowed by 65 ILCS 5/8-11-2. Said occupation tax shall not exceed an amount of 5% of the gross receipts of grantee's business operations originating within the corporate limits of the Village.
(2) 
The Village reserves the right to impose and collect user fees or assessments consistent with state and federal law from the grantee. Prior to the authorization of said user fee or assessment, the method of collection and the payment of the collected user fee or assessment shall be determined jointly between the Village and the grantee.
(G) 
Rate discounts. The grantee may offer discounts in rates in accordance with applicable law.
(A) 
Categories of service to be provided. A grantee shall provide on the cable system all over-the-air broadcast stations required to be carried by federal law or FCC regulations. The grantee shall provide a wide range and diversity of programming for subscribers residing within the franchise area. Unless otherwise provided by a franchise agreement, categories of programming comparable in quality, mix, and level to be provided by the grantee to subscribers shall include, but not be limited to, the following:
(1) 
Local, regional, national, and international news programs.
(2) 
Local, regional, and national sports and sporting events.
(3) 
Local, regional, and national weather.
(4) 
Educational programming.
(5) 
Children's programming.
(6) 
Music programming (including audio music services).
(7) 
Public affairs programming.
(8) 
Movies.
(9) 
General entertainment programming.
(10) 
Cultural programming.
(11) 
Pay-per-view programming.
(12) 
Financial and business-related programming.
(13) 
Foreign language programming.
(14) 
Broadcast stations.
Where a broadcaster providing over-the-air broadcast service to the grantee has not reached an agreement with the grantee for carriage of the broadcaster's signal by the deadline established by the FCC for consent to transmit said broadcaster's signal ("retransmission consent"), the grantee shall not be obligated pursuant to this Article 2 to carry said signal until such agreement has been finalized.
(B) 
Obscene programming. The grantee shall comply with all applicable laws concerning the cablecasting of obscene programming.
(C) 
Allocation of channel space. Unless otherwise provided in a franchise agreement, the grantee shall dedicate an amount of channel space on its cable system at a minimum level of one analog channel for public access programming, one analog channel for educational access programming, use of which shall be dedicated in part for the use of Oakton Community College, and dedicated in part for use by School District 74 and by School District 219, and one analog channel for governmental access. The grantee shall, where possible, cluster access programming channels together. In no event shall the grantee place any access programming channel on an expanded basic service, satellite service, or digital service tier of programming without the express written consent of the franchising authority.
(D) 
Distribution of government produced programming. In the event that there is more than one cable operator providing cable services to the franchise area, the Village shall not be precluded from providing programming produced for its government access or educational access channels to any cable operator if such cable operator provides a separate, direct link to the point of origination. Where a grantee controls and supervises a public, educational or governmental access channel, the grantee shall be exempt from the requirements of this Section 13-2-18(D).
(E) 
Content. The content of programs on public, educational and governmental access channels shall not be controlled by the grantee. Where the grantee controls and supervises a public access channel, the grantee shall be exempt from the requirements of this Section 13-2-18(E).
(A) 
A grantee shall be subject to the following customer service standards:
(1) 
Cable system office hours and telephone availability.
(a) 
A grantee will maintain a local, toll-free or collect call telephone access line which will be available to its subscribers 24 hours a day, seven days a week.
(i) 
Trained grantee representatives will be available to respond to customer telephone inquiries during normal business hours.
(ii) 
After normal business hours, the access line may be answered by a service or an automated response system, including an answering machine. Inquiries received after normal business hours must be responded to by a trained grantee representative on the next business day.
(b) 
Under normal operating conditions, telephone answer time by a customer representative, including wait time, shall not exceed 30 seconds when the connection is made. If the call needs to be transferred, transfer time shall not exceed 30 seconds. These standards shall be met no less than 90% of the time under normal operating conditions, measured on a quarterly basis.
(c) 
The grantee will not be required to acquire equipment or perform surveys to measure compliance with the telephone answering standards above unless an historical record of complaints indicates a clear failure to comply.
(d) 
Under normal operating conditions, the customer will receive a busy signal less than 3% of the time.
(e) 
Customer service center and bill payment locations will be open at least during normal business hours and will be conveniently located.
(2) 
Installations, outages and service calls. Under normal operating conditions, each of the following four standards will be met no less than 95% of the time measured on a quarterly basis.
(a) 
Standard installations will be performed within seven business days after an order has been placed. Standard installations are those that are located up to 125 feet from the existing distribution system.
(b) 
Excluding conditions beyond the control of the grantee, the grantee will begin working on service interruptions promptly and in no event later than 24 hours after the interruption becomes known. The grantee must begin actions to correct other service problems the next business day after notification of the service problem.
(c) 
The appointment window alternatives for installations, service calls, and other installation activities will be either a specific time or, at maximum, a four-hour time block during normal business hours. A grantee may schedule service calls and other installation activities outside of normal business hours for the express convenience of the customer.
(d) 
A grantee may not cancel an appointment with a customer after the close of business on the business day prior to the scheduled appointment.
(e) 
If a grantee representative is running late for an appointment with a customer and will not be able to keep the appointment as scheduled, the customer will be contacted. The appointment will be rescheduled as necessary, at a time which is convenient for the customer.
(3) 
Communications between a grantee and subscribers.
(a) 
Notification to subscribers. A grantee shall provide written information on each of the following areas at the time of installation of service, at least annually to all subscribers, and at any time upon request.
(i) 
Products and services offered;
(ii) 
Prices and options for programming services and conditions of subscription to programming and other services;
(iii) 
Installation and service maintenance policies;
(iv) 
Instructions on how to use the cable service;
(v) 
Channel positions of programming carried on the system; and
(vi) 
Billing and complaint procedures, including the address and telephone number of the franchise authority's cable office.
(b) 
Notice in writing; time limit. Customers will be notified of any changes in rates, programming services or channel positions as soon as possible in writing. Notice must be given to subscribers a minimum of 30 days in advance of such changes if the change is within the control of the cable operator. In addition, a grantee shall notify subscribers 30 days in advance of any significant changes in the other information required by Section 13-2-19(A)(3)(a) of this Code. Notwithstanding any other provision of Part 76 of the FCC Cable Television Regulations, a grantee shall not be required to provide prior notice of any rate change that is the result of a regulatory fee, franchise fee, or any other fee, tax, assessment, or charge of any kind imposed by any federal agency, state, or franchising authority on the transaction between a grantee and the subscriber.
(c) 
Billing.
(i) 
Bills will be clear, concise and understandable. Bills must be fully itemized, with itemizations including, but not limited to, basic and premium service charges and equipment charges. Bills will also clearly delineate all activity during the billing period, including optional charges, rebates and credits.
(ii) 
In case of a billing dispute, a grantee must respond to a written complaint from a subscriber within 30 days.
(d) 
Refunds. Refund checks will be issued promptly, but no later than either:
(i) 
The customer's next billing cycle following resolution of the request or 30 days whichever is earlier; or
(ii) 
The return of the equipment supplied by a grantee if service is terminated.
(e) 
Credits. Credits for service will be issued no later than the customer's next billing cycle following the determination that a credit is warranted.
(4) 
Definitions. As used in this section, the following terms shall have the meanings indicated:
NORMAL BUSINESS HOURS
Those hours during which most similar businesses in the community are open to serve customers. In all cases, "normal business hours" must include some evening hours at least one night per week and/or some weekend hours.
NORMAL OPERATING CONDITIONS
Those service conditions which are within the control of a grantee. Those conditions which are not within the control of a grantee include, but are not limited to, natural disasters, civil disturbances, power outages, telephone network outages, and severe or unusual weather conditions. Those conditions which are ordinarily within the control of a grantee include, but are not limited to, special promotions, pay-per-view events, rate increases, regular peak or seasonal demand periods, and maintenance or upgrade of the cable system.
(B) 
Nothing in this Section 13-2-19 shall be construed to prevent or prohibit:
(1) 
A franchising authority and a grantee from agreeing to customer service requirements that exceed the FCC customer standards;
(2) 
The franchising authority from enacting or enforcing any consumer protection law, to the extent not specifically preempted herein; or
(3) 
The establishment or enforcement of any state or municipal law or regulation concerning customer service that imposes customer service requirements that exceed, or address matters not addressed by, the FCC customer standards.
(A) 
Notification. The grantee shall provide advance written or other notice to residents when performing scheduled system construction in the public easements, utility easements or otherwise on the resident's private property. Said notice may utilize door hangers, letters, bill stuffers or personal communications from a grantee representative to a resident. Further, the grantee shall use its best efforts to notify residents when performing nonscheduled system construction, including unanticipated work associated with a service call or service interruption.
(B) 
Identification of customer service representatives and technicians.
(1) 
Identification of telephone representatives. Upon telephone contact by a customer, customer service representatives of the grantee shall identify themselves by first name. Technicians representing the grantee or his or her contractors or subcontractors shall wear a company uniform, or display upon request a company identification badge.
(2) 
Identification of service representatives. Technicians of the grantee and its contractors or subcontractors shall identify vehicles used for technical services with the name of the grantee or contractor or subcontractor of the grantee. Where practicable, vehicles belonging to the contractor or subcontractor shall also be identified with the grantee's name located in a conspicuous place and manner. The type of identification need not be of a permanent nature.
(C) 
Refunds for termination of cable service. A grantee shall issue the subscriber a refund for any amount due to the subscriber at the time of the termination of cable service. The grantee shall refund the subscriber in the form of a refund check. Refund checks shall be issued promptly but no later than either the customer's next billing cycle following resolution of the request, or 30 days, whichever is earlier, or the return of the equipment supplied by the grantee if service is terminated.
(D) 
Equipment and service deposits. In the event that a grantee leases accessory equipment for receiving cable service:
(1) 
A grantee may assess a reasonable deposit for the acquisition of cable service by a subscriber, and for the rental of converter box, remote control, and related equipment necessary for the reception or interdiction of cable service.
(2) 
Upon the termination of cable service by the subscriber and return of converter boxes, remote control units, and related equipment in reasonable condition, deposits for said service and equipment shall be returned to the subscriber within 30 days after the date that the equipment supplied by the grantee is returned.
(E) 
Installation of service.
(1) 
Nonstandard installation. Where the grantee has received a request for a nonstandard installation, which shall include, but not be limited to, those installations which are located more than 125 feet from the existing distribution system, or an installation that does not meet general specifications of a standard installation as a result of the requirements of the subscriber, the grantee shall provide said nonstandard installation within 75 calendar days after the receipt of the request unless circumstances beyond the control of the grantee render such installation impossible within the 75 days provided herein.
(2) 
Rights of entry and easements. The grantee shall secure any necessary access authorization, and any necessary easements in accordance with all applicable local and state laws and regulations.
(3) 
Installation standards.
(a) 
Unless otherwise provided by a franchise agreement, all underground drops shall be buried a minimum of six inches by hand trench or 10 inches by mechanical slit trench.
(b) 
A subscriber shall have the option to connect a standard drop to the dwelling unit by either.
(i) 
Connection of the aerial drop to the dwelling unit at a minimum of 12 feet above the ground level; or
(ii) 
Attachment of the drop to the side of the utility pole and buried from the base of the utility pole to the dwelling unit.
(c) 
All temporary service drops, also known as "snow drops," shall be buried between March and December, unless the grantee receives permission from the Village to delay burial.
(d) 
Weather permitting, the grantee shall bury all temporary drops within 14 business days after placement.
(e) 
Temporary drops will be buried by the grantee as expeditiously as possible, and in no event will a drop which has been placed between November 15 of the prior year and March 1 of the current year be left unburied beyond May 1 of the same year.
(F) 
Service disconnection or suspension.
(1) 
Disconnection of service. A subscriber shall have the ability to disconnect his or her service at any time at no charge. The grantee shall cease charging for the subscriber's service on the date that service is terminated.
(2) 
If a grantee offers subscribers the ability to temporarily suspend service, a subscriber may temporarily suspend service for a period not to exceed 180 calendar days. Reinstatement of cable service by the subscriber during such period shall not be considered an installation by the grantee. The grantee may assess a reasonable service reinstatement charge.
(G) 
Investigation and complaint procedure for subscriber complaints.
(1) 
The franchising authority shall have the authority to investigate complaints tendered by subscribers upon notification to the franchising authority either by telephone or in writing.
(2) 
Where the franchising authority refers a complaint from a subscriber to a grantee for resolution, a grantee shall investigate such complaint within five working days from the date of a grantee's receipt of such referral. A grantee's investigation shall include contact to the subscriber where possible, and a response to the franchising authority. At the discretion of the franchising authority, the referral may be sent to the grantee in writing on a form to be provided by the franchising authority. In that case, the resolution response shall be provided on the franchising authority's form. Upon completion of investigation of an unresolved subscriber complaint, the franchising authority, in accordance with a franchise agreement, shall provide to a grantee notice and an opportunity to cure any error, deficiency, or violation of the franchise agreement or this Article 2 found in the course of such investigation.
(3) 
If a grantee's response to the complaint is not satisfactory to the complainant, the complainant shall be referred to a grantee's appropriate cable system management personnel for further assistance. A grantee's management shall make a good faith effort to reach resolution of the complaint. If a grantee's cable system management cannot resolve the complaint, a grantee shall provide the name, address, and telephone number of appropriate management staff at the next level of operations.
(H) 
Protection of privacy. The grantee shall comply with all applicable laws, rules and regulations concerning consumer privacy, and shall comply with federal laws concerning consumer privacy as expressed in Section 631 et seq., of the Communications Policy Act of 1934, as now or hereinafter amended, or by any successor provision.
(A) 
Right to amend. The Village reserves the right to amend this Article 2 to incorporate customer service requirements or consumer protection standards that exceed the standards set by the FCC, if such standards are deemed to be more beneficial to the Village's residents.
(B) 
Franchise subject to reserved power. Every franchise awarded pursuant to this Article 2 shall be subject to this reserved power to amend as stated in Section 13-2-21(A) of this Code, whether or not such franchise expressly conditioned such reserved power.
(C) 
Notice. The Village shall provide the grantee with 90 days' written notice of any such amendment, and an opportunity to enter comments on such amendment. Said amendments shall be adopted by ordinance.
Unless otherwise provided for in a franchise agreement a grantee shall provide the following:
(A) 
Grantee to provide connections to specified public institutions. A grantee shall provide subscriber cable connections to all schools, government buildings, and public institutions as identified in the franchise agreement.
(B) 
Grantee to provide adequate outlets for school buildings. A grantee shall provide an adequate number of cable system outlets to each school building in a manner that will allow for cable television reception in classrooms designated by each school, and for provision of reception in nonpublic areas of each school as so designated by each school. A grantee may charge each school for up to 50% of the actual cost for labor and materials necessary for providing adequate cable system wiring.
(C) 
Grantee to provide adequate outlets for government buildings. A grantee shall provide a number of cable system outlets as agreed to in the franchise agreement at the Village Hall and other government buildings designated by the Village in the franchise agreement. A grantee shall provide all cable system connections free of charge; however, a grantee may charge the Village for the labor and cost of materials of any nonstandard installation as defined herein to any Village building.
(A) 
Unlawful use of equipment, devices, computer hardware or software. It shall be unlawful for any person to install, attach, wire, program, or connect or to cause to be installed, attached, wired, programmed, or connected any equipment, device, or computer hardware or software which enables the use of cable television or data signals transmitted by the grantee without compensation to the grantee for said cable television or data signals. This Section 13-2-23 shall not prohibit the recording of programming or downloading of data as allowed under applicable state and federal law.
(B) 
Reselling service prohibited. No person receiving within the franchise area any cable service, program, or signal transmitted by any grantee operating under a franchise issued by the franchising authority shall resell such service, program, or signal without the expressed written consent of the grantee.
A grantee shall comply with the requirements of this Article 2 and the franchise agreement at all times during the term of its franchise. If the Village has reason to believe that a grantee has committed a certain violation of this Article 2 or the franchise agreement, the Village may act to remedy the violation.
(A) 
Remedies retained. No provision of this Article 2 shall be deemed to bar or otherwise limit the right of the Village to seek or obtain judicial relief from a violation of any provision of the franchise or any rule, regulation, requirement, or directive promulgated thereunder. Neither the existence of other remedies identified in this Article 2 nor the exercise thereof shall be deemed to bar or otherwise limit the right of the Village to recover monetary damages, except where liquidated damages are otherwise prescribed, for such violation by the grantee, or judicial enforcement of the grantee's obligations by means of specific performance, injunction relief or mandate, or any other remedy available contractually, at law or in equity.
(B) 
Fine imposed. Unless otherwise provided, any person convicted of violating any provision of this Article 2 or any rule or regulation promulgated hereunder shall, upon conviction, be subject to a fine in the amount set forth in the Annual Fee Resolution, plus costs for each offense.[1] Each day of a continuing violation shall constitute a separate and distinct offense.
[1]
Editor's Note: See Ch. A25, Fees.
(C) 
Liquidated damages. By acceptance of the franchise, each grantee shall agree that failure to comply with any time and performance requirements as stipulated in this Article 2 and the franchise agreement will result in damage to the Village that is not readily ascertainable. The applicable franchise agreement shall include provisions for liquidated damages to be paid by the grantee, in amounts set forth in the applicable franchise agreement and chargeable to a security fund therein created.
(D) 
Violation procedures.
(1) 
Notice of violations. Written notice shall be given to a grantee setting forth the nature of the violation and a reasonable period of time for a grantee to correct the violation. Unless the Village determines that the violation is of such a nature that a lesser period of time is warranted for remedying the violation, a grantee shall be given 30 days after receipt of such notice to remedy the violation.
(2) 
Answer to notice of violations. Within 30 days, or such other period of time specified by the Village in its notice to a grantee, a grantee shall respond in writing to the Village:
(a) 
That it contests the Village's notice of violation and requests an opportunity to be heard as provided herein. A grantee shall submit supporting documentation with its response to the notice.
(b) 
That it contests the Village's notice of violation for the reasons that the violation was beyond the reasonable control of a grantee and requests an opportunity to be heard as provided herein. A grantee shall submit supporting documentation with its response to the notice.
(c) 
That a grantee will remedy the violation within the time specified by the Village in its notice to a grantee.
(d) 
If a grantee contends that an extended period of time is reasonably needed to remedy the violation, it shall submit a written request for an extension, together with supporting documentation that a grantee cannot reasonably remedy the violation within the time period specified by the Village in its notice to a grantee. The Village shall not unreasonably deny an extension of time to remedy the violation. If the Village grants the extension, a grantee shall proceed to remedy the violation within the extended time prescribed, provided that a grantee also informs the Village on a regular basis of the steps being taken to remedy the violation.
(3) 
Hearing. The Village shall give a grantee not less than 14 days' written notice of the date, time and place of the public hearing to be held before the corporate authorities. At the public hearing, the corporate authorities shall hear and determine the issues and render its findings and its decision. If a hearing officer has been appointed by the Village, the hearing officer shall hear the relevant evidence and shall render a record of the administrative hearing and recommended findings and decision to the corporate authorities.
(4) 
Determination. If the grantee fails to submit a written response to the Village's notice of violation as provided in Section 13-2-24(D)(2) of this Code, or if a grantee fails to remedy the violation within the time period specified by the Village in its notice to a grantee, or any extensions thereto granted by the Village, or if the corporate authorities are persuaded after a hearing that a grantee has committed a violation as provided herein, the corporate authorities may, after giving a grantee an opportunity to be heard:
(a) 
Order a grantee to remedy the violation within a reasonable period of time specified by the corporate authorities.
(b) 
Assess liquidated damages against a grantee in accordance with the franchise agreement.
(c) 
Impose any lesser sanction permitted by a franchise agreement.
(5) 
Judicial relief not barred. No provision of this Section 13-2-24 shall be deemed to bar or otherwise limit the right of the franchising authority to seek or obtain judicial relief to enforce the provisions of this Cable Communications Ordinance.
(A) 
Compliance periods. Unless otherwise stated in this Article 2 or in the franchise agreement, the grantee shall comply with the terms and conditions of the ordinance or franchise agreement with respect to compliance periods.
(B) 
Designation of agent for notification. The grantee shall designate a person within its management structure who shall have the authority to receive and respond to notifications sent by the franchising authority of franchise violations, subscriber complaints, or other concerns relating to the franchise.
(C) 
Grantee's continuing obligation. Subject to the provisions of this Article 2, a grantee shall not be relieved of its obligations to comply with any of the rules, regulations, requirements, or directives as stated within this Article 2 or the franchise agreement by reason of any failure of the Village or its officers, agents, or employees to enforce prompt compliance, nor shall such be considered a waiver thereof.
Nothing in this Article 2 or in any franchise agreement shall be construed as an abrogation by the Village of any of its police powers.
A grantee shall make its services available to any customer within the franchise area who shall request such service, without discrimination as to the terms, conditions, rates or charges for grantee's services; provided, however, that nothing in this Article 2 shall prohibit a grantee from making any reasonable classifications among differently situated customers.
Throughout the term of a franchise, the grantee shall fully comply with the equal employment opportunity requirements of the applicable federal, state and local law, and, in particular, FCC rules and regulations relating thereto. Upon request by the Village, the grantee shall furnish the Village with a copy of the grantee's annual statistical report filed with the FCC, along with proof of the grantee's annual certification of compliance.
Any grantee holding a franchise on the effective date hereof, or which is awarded a franchise under the conditions of this Article 2, shall be required to have in force a written policy regarding sexual harassment which complies in all respects with the Illinois Human Rights Act, 775 ILCS 5/2-105(A)(4).
A grantee shall comply with the standards of the Occupational Safety and Health Administration, and safety standards established by the Department of Labor of the State of Illinois in maintaining its operational facilities, working conditions, and work procedures utilized as a part of the construction, upgrade, installation, repair and maintenance of the cable system. A grantee's equipment shall bear all FCC and appropriate safety agency markings.
The grantee shall at all times comply with all applicable laws and regulations of federal, state and local governments, or any administrative agencies thereof.
The grantee shall have the authority to promulgate such rules, regulations, terms, and conditions of its business as shall be reasonably necessary to enable it to exercise its rights and perform its services under this Article 2 and the rules of the FCC, and to assure uninterrupted service to each and all of its subscribers. Such rules and regulations shall not be deemed to have the force of law.
(A) 
Effect of failure to require compliance. A grantee or other person may not be excused from complying with any of the terms and conditions of this Article 2 or a franchise agreement by any failure of the franchising authority, upon one or more occasions, to require compliance or performance.
(B) 
Waiver of requirements. The franchising authority may, on its own motion or at the request of an applicant or grantee for good cause shown, waive any requirement of this Article 2.
To the extent that the Local Governmental and Governmental Employees Tort Immunity Act, 745 ILCS 10/1-101 et seq., as may be amended, and any other laws immunize the Village and its officials, boards, commissions, agents, or employees, a grantee shall have no recourse whatsoever against the Village or its officials, boards, commissions, agents, or employees for any loss, costs, expense, or damages arising out of any provision or requirement of the ordinance or franchise agreement. A grantee shall expressly acknowledge that upon accepting the right, privilege and franchise granted pursuant to the ordinance, it does so relying upon its own investigation and understanding of the power and authority of the Village. By the acceptance of a franchise, a grantee shall agree it will not at any time set up against the Village in any claim or proceeding any provision, condition or term of the ordinance or the franchise agreement as unreasonable, arbitrary or void or that the Village had no power or authority to make such provision, term or condition as part of or pursuant to the ordinance, except as to those matters preempted by federal or state law.
Whenever any provision of this Article 2 or the franchise agreement shall set forth any time for any act to be performed by a grantee, such time shall be deemed to be of the essence.
Whenever a period of time is provided for in this Article 2 or the franchise agreement, for either the Village or the grantee to do or perform any act or obligation, neither party shall be liable for any delays due to war, riot, insurrection, rebellion, unavoidable casualty or damage to personnel, materials, or equipment, fire, flood, storm, earthquake, tornado, orders of a court of competent jurisdiction, any act of nature, failure of a utility provider to provide pole attachments on reasonable terms or conditions therefor, or any cause beyond the control of said party. In such event, said time period shall be extended for the amount of time said party is so delayed. An act or omission shall not be deemed to be beyond a grantee's control if committed, omitted, or caused by a corporation or other business entity which holds a controlling interest in the grantee, whether directly or indirectly. Further, the failure of a grantee to obtain financing, or to pay any money due from it to any person, including the Village, for whatever reason, shall not be an act or omission which is beyond the control of the grantee.
Except as otherwise provided in a franchise agreement or herein, pursuant to the Village's home rule authority under Article VII, Section 6, of the Illinois Constitution, the Village may transfer or delegate any right, power or duty of the Village, the franchising authority, or any official of the Village, under the franchise agreement by ordinance, resolution, or other appropriate action of the Village, to an appropriate officer, employee, or department of the Village, or any other legal authority, including any intergovernmental agency created for the purpose of regulating the operation and development of the cable system.
Nothing in this Article 2 shall be deemed or construed as a waiver or release of any rights that the Village may have under applicable laws or regulations.