[Code 1962 §31-14; CC 1979 §30-129; Ord. No. 92-1 §30-129, 1-7-1992; Ord. No. 500-2012 §1, 5-1-2012]
Each consumer of City water shall make application for metered service in person or by telephone at the business office of the City combined waterworks and sewerage system. The Finance Director shall have authority to prescribe the form of application which may be changed from time to time without notice. The Finance Director shall have authority to approve or deny any application so long as such determination is made pursuant to the City Code, reasonable and customary utility business practices, and which further in no way discriminates for or against any applicant on the basis of age, race, disability or other characteristic which is protected by State or Federal law.
[Code 1962 §31-15; CC 1979 §30-130; Ord. No. 92-1 §30-130, 1-7-1992; Ord. No. 500-2012 §1, 5-1-2012]
Water service by the City combined waterworks and sewage system to all customers and users of City water shall be by application only, as provided by Section 710.010. Service granted under the application shall not be transferable to another customer or user, but may be transferred to and used in another location in the City by the customer or user by making application for such transfer in person or by telephone at the business office of the City combined waterworks and sewage system and having the new address properly recorded. The customer's rights shall terminate at the time of service discontinuance, provided however, that the customer shall remain obligated for all payments related thereto as set forth in the Code as may be amended from time to time.
[Code 1962 §§31-15, 31-16; CC 1979 §30-131; Ord. No. 540 §2, 9-4-1962; Ord. No. 1075 §1, 4-15-1980; Ord. No. 122-2002 §1, 9-26-2002; Ord. No. 500-2012 §1, 5-1-2012; Ord. No. 508-2012 §1, 8-7-2012]
A. 
At the time of making application for water service as provided for by Section 710.010, the applicant shall be charged a non-refundable service application fee ("Service Fee") in the amount of fifteen dollars ($15.00). The service fee shall not be charged in the instance of transfers of service from one location within the City to another as provided for in Section 710.020 or to existing customers. In addition to the service fee, prior to connection of service, applicant shall be required to pay the balance of any account still due and payable from prior service with the City, if any. If applicant has a history of non-payment with the City or if the applicant is a new customer, in addition to the service fee and payment of any prior balance, a security deposit will also be required to be paid prior to connection of service as follows:
New residential customer
$50.00
Residential user with one (1) prior instance of non-payment
$100.00
Residential user with two (2) or more prior instances of non-payment
$150.00
Business user (meters 2 inches and under)
$100.00
Industrial user (meters over 2 inches)
$150.00
B. 
When a user transfers service to a new address, if the deposit is less than the amount required by the ordinance at that time, the user will be required to pay an additional deposit to meet current ordinance requirements.
C. 
Deposits will be refunded or applied to the account after twelve (12) consecutive months of timely payment and when the customer no longer has service with the City, to the extent that the final bill is less than the unapplied deposit balance.
D. 
All such meter deposits shall be separately accounted for in a meter deposit liability account within the water-sewer enterprise accounting system and such amount shall be reconciled monthly between the accounting system and the utility billing system.
[Code 1962 §31-19; CC 1979 §30-132; Ord. No. 531-2024, 7-2-2024]
No water service connection may be made to the City Water System to serve property outside the City except upon application to the City Council for approval and pursuant to the conditions as set forth in Section 710.140 and other requirements in this Chapter 710. This requirement shall remain in effect in the event the system and equipment used by the City are operated or owned separate from the City.
[Code 1962 §31-21; CC 1979 §30-133; Ord. No. 457-2010 §1, 1-4-2011]
A. 
The Public Works Director and other duly authorized employees of the City of Neosho bearing proper credentials and identification shall be permitted to enter all properties for the purposes of inspection, observation, measurement, sampling, and testing in accordance with the provisions of this Section.
B. 
The Public Works Director and other duly authorized employees of the City of Neosho bearing proper credentials and identification shall be permitted to enter all private properties through which the City of Neosho holds a duly negotiated easement for the purposes of, but not limited to, inspection, observation, measurement, sampling, repair, and maintenance of any portion of the public water system lying within said easement. All entry and subsequent work, if any, on said easement shall be done in full accordance with the terms of the duly negotiated easement pertaining to the private property involved.
[Code 1962 §31-25; CC 1979 §30-134; Ord. No. 540 §1, 9-4-1962]
A. 
Separate premises must have separate service pipe installation, curb stops and curb boxes and be separately metered. In no case shall a consumer extend a service pipe or plumbing across a street or alley or easement or to adjacent property in order to furnish service to such adjacent property even though such adjacent property may be owned by the same party.
B. 
Where water is to be supplied to several parties in apartments, offices or stores all located in a single building and supplied through one service, the City will contract with only one party and he/she shall be responsible to the City for the payment of water bills.
C. 
No connection may be made to any service pipe at a point between the water main of the City and a meter. Any person who shall make such a connection or permit such a connection to be made or who shall receive water from the City knowing that the water received is not metered as required by this Article shall be deemed guilty of a violation of this Article, and, upon conviction therefor, shall be subject to punishment as provided in Section 100.130 of this Code.
[Code 1962 §31-26; CC 1979 §30-135]
It shall be unlawful for any person to tap to a City water main or turn on and take from any fire hydrant or any other source any water for any purpose, it being the purpose of this provision to reserve unto employees of the City Water Department, City Fire Department and City Street Department these privileges and duties in order that the City may maintain complete control and supervision of its water mains and firefighting facilities.
[Ord. No. 53-2016 §1, 2-16-2016]
Anyone extending any City maintained infrastructure must, once the project is completed, turn over to the City of Neosho both a digital and paper copy of GPS field data. Collection data must be collected in Missouri State Plane Coordinates with survey grade RTK technology (+/- one-tenth (1/10) foot) accuracy for x,y,z. This should include all water mains, valves, fire hydrants or any other infrastructure as requested by the Director of Public Works.
[Code 1962 §31-27; CC 1979 §30-136]
It shall be the duty of the City Water Department with the assistance of the City Street Department to make all taps on its water mains, to cut paving, make openings and lay service lines from the main to the property line and to furnish and set meters. They shall fill all openings and repair all streets after the service line is laid.
[Code 1962 §31-28; CC 1979 §30-137]
An applicant desiring a new tap for City water service shall make application for such service at the office of the City Collector at which time he/she shall pay an amount estimated by the Water Superintendent as the actual cost in labor and materials for making the requested tap. In the event the cost as estimated should exceed the actual cost of making such tap the City shall refund to the customer such excess amount.
[1]
Editor's Note — Ord. no. 500-2012 §2, adopted May 1, 2012, repealed section 710.110 "meter deposit petty cash fund" in its entirety. Former section 710.110 derived from CC 1979 §30-139; ord. no. 542 §§1 — 2, 1-8-1963; ord. no. 89-14 §§1 — 2, 6-20-1989. This section has been reserved for the city's future use.