[Code 1991, § 18-1]
Unless otherwise specified, any person who shall violate any of the provisions of this chapter shall be guilty of a Class 3 misdemeanor. Any such person shall furthermore be liable for all damage, loss and expense suffered or incurred by the City as a result of such violation.
[Code 1991, § 18-2]
If there is reasonable cause to suspect a violation of this chapter, the City Manager or his duly authorized agent shall have the authority to enter any lot or house wherein City water is used to ascertain if there is any waste of water, and to inspect the plumbing. If the City Manager or his designee is denied entry, he may apply to the circuit court for an inspection warrant authorizing such investigation, evaluation, inspection, testing or taking of samples for testing as provided in Code of Virginia, § 19.2-393 et seq.
[Code 1991, § 18-3]
A. 
No electrical conduits, poles, or other electrical devices or fixtures shall be constructed, erected, laid, maintained, changed, or altered above, below, or in any street, avenue, alley, park, or public place in any part of the City, without the written consent of the City Manager.
B. 
Every person maintaining or operating wires along the streets or alleys of the City, for the conveyance of electric currents, shall construct or operate their respective lines and plants so as to prevent electrolytic corrosion or damage to, or any electric current upon, any gas or water mains of the City or service pipes or connections thereof.
C. 
No electric, telephone or telegraph pole shall be located at the corner of intersecting streets, without special permission from the City Manager. This requirement shall apply to all poles that shall be erected at or near such corners either in a new location, or in replacing existing poles.
D. 
On any pole of any electric, telephone, or telegraph company, used jointly by two or more such companies, each company shall confine its wires to spaces specified in joint use contracts or agreements between the owners of such wires. A suitable zone on each pole shall at all times be reserved for the free use of the City in stringing its fire alarms or police telegraph wires in compliance with regulations therefor under this chapter. The City reserves the right to order the joint use of poles when, in the opinion of the City Manager, such joint use of poles is necessary to avoid congestion of poles anywhere in the City.
E. 
Guying to trees shall be allowed only by special permission from the City Manager as a temporary expedient.
F. 
The City Manager may inspect all poles, wires and cables carrying electric current. If the City Manager determines that a pole, wire or cable is unsafe, he shall notify the owner of such pole, wire, or cable to have it repaired, replaced or removed.
G. 
Nothing in this section is intended to relieve any person of any condition, restriction, or requirement imposed upon such person by a franchise under which he has been authorized to operate in the City.
H. 
Electric, telephone, and telegraph companies may install, remove or repair wires and apparatus necessary for the conduct of their business without obtaining permits. If such work is done with their own employees, licensed electricians will not be required.
[Code 1991, § 18-4]
The provisions of this chapter shall apply to all property located outside the City connected to the City sewer system.
[Code 1991, § 18-36; Ord. No. 98-27, 11-10-1998]
A. 
Generally.
(1) 
The City Manager shall have the authority to require any person requesting water or sewer service to pay a deposit or advance payment as security for the full and timely payment of such customer's utility bills. Except as otherwise provided in this chapter, such deposit shall be not less than $10 and not more than the estimated charge for six months' service, as determined by the City Manager. No interest shall be paid on such deposits.
(2) 
If the City Manager finds that the water and sewer deposit of any existing utility customer is insufficient to ensure full and timely payment of such person's water and sewer service bill, he shall have the authority to increase the amount of such customer's deposit to an amount he deems adequate to protect the City's interests. Under no circumstances, however, shall such customer's total deposit for water and sewer service exceed the estimated charge for six months' service, as determined by the City Manager.
(3) 
Persons requesting water and sewer service shall be responsible for the payment of their water and sewer service bills, except that, where an account consists of multiple residential or commercial units at one address and the units receive service through a single meter, then the owner of the property shall be responsible for payment of utility bills.
B. 
Reduction or waiver of deposit for residential customers.
(1) 
The City Manager shall have the authority to reduce or waive water and sewer deposits for new residential customers and accounts upon a finding that the person requesting service possesses a satisfactory credit record and meets all of the requirements of a written credit policy to be developed and maintained by the City Manager. At his discretion, the City Manager may utilize and rely upon one or more commercial credit agencies in determining the creditworthiness of new and existing utility customers.
(2) 
After 12 consecutive months in which a residential customer has compiled a satisfactory utility payment history and has paid all water and sewer bills in full by each due date, the City Manager shall credit any deposit paid by such person to his account and reflect such credit on the customer's next billing statement. If a customer's utility service is terminated for any reason, the City Manager may withhold the refunding or crediting of such customer's deposit until City personnel have read and removed any water meter serving the property and have determined whether all obligations of the customer have been fully performed.
[Code 1991, § 13-45]
A. 
Any person who shall tamper with any metering device installed in the public water supply system or sanitary sewer system owned and operated by the City, or otherwise intentionally prevent such a metering device from properly registering the degree, amount or quantity of such water supplied or sewage conveyed, or who shall divert such water or sewage without the authorization of the City Manager, shall be guilty of a Class 1 misdemeanor.
B. 
The presence of any water or sewage metering device found to have been altered, tampered with, or bypassed in a manner that would cause such metering device to inaccurately measure and register the degree, amount or quantity of such service supplied, or which would cause such service to be diverted from the recording apparatus of the meter, shall be prima facie evidence of intent to violate and of the violation of this section by the person to whose benefit it is that such water or sewage be unmetered, unregistered or diverted.
[Ord. No. 12-10,[1] 5-8-2012]
A. 
Bills for water and sewer service fees and charges are due and payable upon receipt. Any bill not paid by the first business day after the 25th day of the first month after the date of the bill is considered delinquent. Delinquent bills shall be assessed a one-time penalty of 10% of the balance owed on the bill at the time of delinquency, not to exceed $100. A delinquent notice shall be sent to customers at such time as their account becomes delinquent.[2]
[2]
Editor’s Note: Ord. No. 19-05, adopted 2-12-2019, suspended the imposition of penalties under this section for late payment of bills for one billing cycle for bills that became due and owing in January and February 2019.
B. 
No sooner than 15 calendar days after the date of delinquency, the City Treasurer shall request that the City Manager turn off City water from the premises of any customer who is in arrears for water or sanitary sewer assessments. The City Treasurer shall have authority to extend, but not to shorten, the date for service cut-off.
C. 
There shall be a service and administrative processing fee of $35 for reconnection of service. There shall be an additional charge of $20 for restoration of service after 4:00 p.m.
D. 
Water service, when discontinued, shall remain turned off until all water or sanitary sewer fees and charges are paid with such penalty and interest to the date of payment.
E. 
It shall be unlawful for any person to turn on the water on such premises without the permission of the City Manager or his designee. It shall be unlawful for any delinquent customer, whose water has been turned off, to connect to City water lines from the premises of another person, and it shall be unlawful for any person to allow such delinquent customer to obtain water from a hydrant while the water of such delinquent customer remains cut off.
[1]
Editor's Note: This ordinance provided that it shall become effective 1-1-2012 and be applied beginning with the first billing cycle in July.