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City of Pleasant Valley, MO
Clay County
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Table of Contents
Table of Contents
[Ord. No. 2205 §3, 6-5-2000; Ord. No. 2207 §1, 6-5-2000; Ord. No. 2524 §1, 12-30-2002; Ord. No. 2660 §1, 5-17-2004; Ord. No. 2696 §1, 5-19-2005; Ord. No. 2729 §1, 4-25-2006; Ord. No. 2834 §1, 4-7-2008; Ord. No. 2919 §1, 4-20-2009; Ord. No. 2940 §1, 7-20-2009; Ord. No. 2979 §1, 4-19-2010; Ord. No. 3035 §1, 4-18-2011; Ord. No. 3065 §1, 5-7-2012]
A. 
There is hereby imposed upon each residential user of the public sewer system a schedule of charges for the use of and the services rendered by the City's wastewater facilities at the rate or rates hereinafter provided. The rate or rates imposed shall be based upon the quantity of water used in or on a user's premises as measured by the water meter or meters, subject to exemptions provided. The schedule of charges shall be established at a minimum sufficient to provide for the recovery of all cost for operation, maintenance, and replacement for the City's wastewater facilities.
1. 
This Article shall set the rates to be charged to users for the collection and treatment of sewerage. Each user shall pay for the sewerage collection and treatment services provided by the City based on his/her, or its use of the system as determined by water meters acceptable to the City.
2. 
For all contributors within the City, monthly user charges for the collection and treatment of sewage will be based on the actual monthly water usage.
3. 
There is hereby levied a charge against the persons, firms, partnerships, corporations and associations using water in the City.
[Ord. No. 3239 § 1, 1-3-2017; Ord. No. 3441, 1-18-2022]
Residential account shall pay:
Effective Date
Base Rate
Per 1,000 gallons
February 1, 2022
$27.52
$6.05
February 1, 2023
$28.90
$6.35
February 1, 2024
$30.34
$6.67
Commercial accounts shall pay:
Effective Date
Base Rate
Per 1,000 gallons
February 1, 2022
$27.52
$15.00
February 1, 2023
$28.90
$15.75
February 1, 2024
$30.34
$16.54
Any account with partial usage during a given billing cycle shall be charged at least the applicable base rate set forth above for partial usage on said account.
The charges (user fees) set forth above shall be applied to all water billing cycles, commercial or residential, beginning February 1, 2022, and shall be automatically adjusted on the first day of February each year thereafter in accordance with the schedule above.
4. 
Additional charges may be levied and established or abated by the Board of Aldermen to cover waste or sewerage material of such a nature as to result in high treatment costs, or where treatment will not allow disposal under reciprocal agreements, or where private treatment makes the usual charge excessive in view of private treatment or disposal.
5. 
The sewer charges provided in these Sections shall be payable to the Clay County Public Water Supply District No. 2 at the same time as the water bill, or at such other time as designated on the bill for the sewer charges.
6. 
The City may, when necessary, estimate the billing and charges based upon past, projected or proposed usage and the charges shall be computed and adjusted at least annually to computations from water use records of the user as determined by Clay County Public Water Supply District No. 2.
7. 
Where enforcement by City entails inspections, testing or investigative expenses to determine compliance, the City shall notify the user, owner or person billed, in writing, of provisions of the Chapter where violations are claimed and call for such data as needed to verify the violation, and upon failure to furnish such data and correction of any violation within the time fixed in said notice the City, in addition to penalties provided in this Chapter, shall be authorized to incur expenses to verify, test, inspect and correct violations in order to comply with the obligation of City under its reciprocal agreements with other Cities. Further, those costs may be recovered from the said persons by adding the expenses to the fine, if any, levied in Municipal Court or an appeal from Municipal Court, or by suit in a court of civil jurisdiction. Where suit is required, City is authorized to employ counsel and recover those counsel fees in addition to the charges incurred. Failure to pay such costs incurred in Municipal Court shall not terminate the obligation by civil action.
8. 
(Reserved)[1]
[1]
Editor's Note: Former Subsection (A)(8), regarding a discount rate for senior citizens, was repealed 5-1-2017 by Ord. No. 3254, to be effective on the June 1, 2017, sewer bills.
[Ord. No. 2205 §3, 6-5-2000]
A. 
The user rate schedule shall be reviewed each year and revised as necessary to insure that the charges generate adequate revenues to pay the cost of operation and maintenance, including replacements, and that the charges continue to provide for the proportional distribution of operation and maintenance, including replacements, cost among users. Any excess revenues from user charges collected shall be applied to the cost of operation, maintenance, and replacement needs for the next year and the rate or rates adjusted accordingly.
B. 
The City shall notify each user annually in conjunction with a regular bill of rate and that part of the user charge contributable to wastewater treatment service.
[Ord. No. 2205 §3, 6-5-2000]
A. 
The volume of wastewater discharge to the public sewer system shall be determined by the quantity of metered water purchased from the City, metered private water supplied, or combination thereof, or by direct measurement of wastewater discharge to the public sewer system.
B. 
Where a person or establishment purchases all of its water from the City and discharges all of it as waste to the sewer system, the volume of water purchased as measured by a water meter or meters shall be used as the quantity of wastewater discharge.
C. 
Where a person or establishment using a private water supply discharges wastewater to the sewer system, the person or establishment or establishments is hereby required to meter, at its source, the quantity of water used, with an appropriate meter to be approved by the City, and to pay the charges imposed in this Article based upon the quantity of water thus metered.
D. 
In all cases where the amount of water from any particular property which is being discharged into the City's sewer system cannot be reasonably determined under any of the provisions of this Section, or in all cases where unusual or extraordinary circumstances or conditions exist in connection with the discharge of water into the City's sewer system, the City shall have the power and authority to determine the amount of water being discharged into the City's sewer system under the facts and circumstances in each case and the charges imposed under this Article shall be calculated and based upon the amount of water being discharged into the City's sewer system as determined by the City aforesaid.
E. 
All meters or other measuring devices installed or required to be used under the provisions of this Section shall be subject to inspection by, and under the control of, the City. The owner of the property upon which any such meter or measuring device is installed shall be responsible for its proper repair, maintenance and safe keeping and all repairs thereto shall be made at the cost and expense of such owner whether such repairs are made necessary by ordinary wear and tear or any other cause or causes.
[Ord. No. 2205 §3, 6-5-2000]
The monthly charge provided herein shall be immediately due and payable after the fifteenth (15th) day of each month. Unpaid accounts shall bear interest at five percent (5%) and after ninety (90) days from the due date unpaid accounts shall bear interest at thirty-five percent (35%) until paid. If the unpaid account is placed with an attorney for collection, there is authorized an attorney fee of not less than one hundred dollars ($100.00) to be collected as part of the charges and costs. Any user of the City's sewer system is subject to having his/her or its water shut off for non-payment of sewer service charges when due. Notification by mail shall be given to the person, and such five percent (5%) delinquency charges shall be paid within ten (10) days or water service to the property shall be disconnected. Water service shall remain disconnected until such person pays in the amount of all sewer bills, including delinquency charges, together with a reconnection charge in the amount of twenty-five dollars ($25.00). In addition, sewer service to the property may be disconnected and a fifty dollar ($50.00) disconnection charges may be assessed. The procedures followed for disconnection of water for non-payment of sewer service charges shall conform with and follow the procedures adopted and used by the water district serving the City. Such procedures are incorporated herein by reference and, if such water district procedures conflict with those set fourth in this paragraph, then the procedures followed by the water district shall govern and control with respect to disconnection of water service.
[Ord. No. 3469, 9-6-2022]
A. 
Purpose.
1. 
The purpose of this policy is to define a credit policy to be followed when a customer has incurred unusual sewer charges as a result of a water leak or other problem on the customer’s side of the water meter causing the loss of metered water; and
2. 
The excess water usage was of such a nature and at such a location to not have been discovered with the customer’s reasonable diligence, or has occurred as a result of a condition beyond normal and reasonable control of the customer or other parties responsible for the use, care, and maintenance of fixtures and devices that are a part of the customer’s water service system.
3. 
Although there is no obligation for the City to adjust an account when the water has been metered properly, it is the City’s desire to encourage customers to make prompt and permanent repairs and to show consideration for the unusual circumstance by sharing the cost of the excessive usage charges.
B. 
Conditions.
1. 
Adjustments will not be allowed for water loss arising from carelessness, negligence or lack of due diligence on the part of the customer, as it is the customer’s responsibility to promptly discover and stop the loss of water.
2. 
In addition, the customer is responsible to repair or arrange to have repaired the fixture or device causing the water loss.
C. 
Customer Responsibility.
1. 
The customer must submit a Sewer Adjustment Request Form, and provide information describing the abnormal situation or circumstances that resulted in the loss of water. This should include the cause of the water loss, when the problem was discovered, what action was taken to stop the loss of water, and the arrangements made for repairs.
2. 
Once a repair is completed, the customer must provide evidence of leak repair to support the condition that the repair is a quality job of a permanent nature, such as:
a. 
Plumber’s repair bill; or
b. 
A letter from plumber or repair company; or
c. 
A list of materials used with receipts if the customer performed the repair.
D. 
Adjustment Procedure.
1. 
Upon receipt of the customer’s statement describing the water loss and/or copies of invoices or receipts documenting repair, City Administration and Public Works staff will valuate the circumstances surrounding the water loss.
2. 
The City will calculate the adjustment under the following guidelines.
a. 
Average Billings. All adjustments for sewer charges will be based upon the previous twelve (12) months average usage billings for the customer’s service location;
b. 
If a twelve-month average is not available (new residential customer), the average will be based on three thousand (3,000) gallons of usage per person in the household;
c. 
Vacant Locations. In situations where the location is vacant and the owner/manager has requested utility service to be turned on to make repairs or renovations for the next occupant and a leakage arises, an adjustment may be made based on one thousand (1,000) gallons per month average normal consumption where there is no usage history for reference;
d. 
Usage in the leakage month(s) must be at least twenty thousand (20,000) gallons to qualify for an adjustment; and
e. 
Usage in the leakage month must exceed two hundred percent (200%) (double) of normal usage.
3. 
Adjustments For Sewer Charges.
a. 
In situations where the excess water consumed was returned to the City’s wastewater system, no adjustment will be made to the sewer bill.
b. 
In situations where the excess water consumed was not returned to the City’s wastewater system, the adjustment for sewer charges shall be reduced to the average usage plus twenty-five percent (25%) of the amount in excess of the average usage billing for the customer based on the above guidelines. Examples of this type of leak, include, but are not limited to, the following:
(1) 
Leaks underground under a structure, or in walls.
(2) 
Frozen and burst pipes.
(3) 
Irrigation system leaks.
(4) 
Vandalism to plumbing that is documented with a police report.
c. 
No adjustment shall be made for a period in excess of two (2) billing periods, and not more than one (1) such adjustment for any given thirty-six (36) month period per customer will be granted.
d. 
No adjustment shall be made when the request for the adjustment is received more than sixty (60) days after the billing date of the bill to be adjusted in the case of an active customer, or thirty (30) days after the billing date of a final bill. Exceptions will only be made if there is proof for extraordinary mitigating circumstances, e.g., the customer was in the hospital or out of town during the period in question.
4. 
All leak calculations shall be documented by administrative staff, and shall include a complete and adequate description of the problem and justification for the adjustment.
5. 
All proposed adjustments will be reviewed and approved or denied by the City Clerk before a credit adjustment is made to the customer’s account.
6. 
A copy of the documentation will remain in the utility billing files for a period of thirty-six (36) months.
7. 
Once the adjustment has been made to the customer’s account, the utility biller will notify the customer that the adjustment has been made.
8. 
For abnormal situations involving the loss of metered water that fall outside the guidelines outlined above, adjustment requests will be reviewed on a case-by-case basis. Such circumstances, include, but are not limited to:
a. 
More than one (1) legitimate repairable leak within a 36-month period for the same customer;
b. 
Large leaks that have gone undetected by the customer for more than the allowable 2-month adjustment period because of construction or landscape aspects of the property; or
c. 
Leaks reported beyond the 60-day period for active accounts, or 30-day period for final accounts because of extenuating circumstances.
9. 
If the correct documentation is provided, these adjustment requests will be reviewed and approved as follows:
a. 
Adjustment amounts up to five hundred dollars ($500.00): by the City Clerk, with report to the Board at the next regular Board meeting.
b. 
Adjustment amounts greater than five hundred dollars ($500.00): by the Board of Aldermen.
E. 
Implementation.
1. 
The City Clerk shall be responsible for implementation and interpretation of this policy.