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Township of Whitehall, PA
Lehigh County
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[Amended 12-28-1989 by Ord. No. 1661, approved 5-15-1991]
The Board may, by ordinance, establish the Office of Information and Complaints headed by an Information and Complaints Officer. The functions, powers and duties of the office of Information and Complaints shall be determined by ordinance, which functions, powers and duties shall include, but shall not be limited to, the following:
A. 
To receive and reply to requests for information.
B. 
To receive complaints concerning Township services and acts of Township agencies, authorities, officials and employees which aggrieve any person, to investigate on complaint or on his or her own initiative and to make recommendations to remedy the complaints.
C. 
To obtain such information and make such inquiries from any agency, authority or person as shall be required for the discharge of the duties of the Information and Complaints Officer.
D. 
To compel the attendance of witnesses and the production of files and documents, buy subpoena or otherwise.
E. 
To examine the records and documents of any agency or authority and to enter and inspect, without notice, the premises of any agency or authority.
F. 
To recommend such policies or changes in policies that might lead to improvements in the functioning of Township offices, agencies and authorities.
G. 
To report at least annually to the Board, the Mayor and the public.
[Amended 6-8-2009 by Ord. No. 2776, approved 11-3-2009]
H. 
To adopt rules of procedure and regulations for the operation of the Office.
The Information and Complaints Officer shall serve at the pleasure of the Board of Commissioners. The Officer shall be appointed by majority vote of the Board, but may only be dismissed by two-third majority vote of the Board.
The compensation of the Officer shall be established by the Board annually, by resolution. Compensation shall not be diminished during the tenure of the Officer.