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City of Cushing, OK
Payne County
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Table of Contents
Table of Contents
[Code 2005 ยงย 102-31]
A.ย 
The City, pursuant to applicable federal and state law, is authorized to grant one or more nonexclusive franchises to construct, operate, maintain and reconstruct cable television systems within the City limits.
B.ย 
The City Commission finds that the development of cable television systems has the potential of having great benefit and impact upon the residents of the City. Because of the complex and rapidly changing technology associated with cable television, the City Commission further finds that the public convenience, safety and general welfare can best be served by establishing regulatory powers which should be vested in the City or such persons as the City shall designate. It is the intent of this article and subsequent amendments to provide for and specify the means to attain the best possible cable television service to the public and any franchises issued pursuant to this article shall be deemed to include this finding as an integral part thereof.
[Code 2005 ยงย 102-32]
The following words, terms and phrases, when used in this article, shall have the meanings ascribed to them in this section, except where the context clearly indicates a different meaning. Words not defined shall be given their common and ordinary meaning:
BASIC CABLE SERVICE
Any service tier which includes the retransmission of local television broadcast signals.
CABLE ACT
Title VI of the Communications Act of 1934 as amended by the Cable Communications Policy Act of 1984, 47 USC 521โ€”611, as amended by the Cable Television Consumer Protection and Competition Act of 1992, Pub. L. No. 102-385, and the Telecommunications Act of 1996, Pub. L. No. 104-4581 all as may, from time to time, be amended, and any future cable television legislation.ย 
CABLE SERVICE
(1)ย 
The one-way transmission to subscribers of video programming or other programming service; and
(2)ย 
Subscriber interaction, if any, which is required for the selection or use of such video programming or other programming service.
CABLE TELEVISION SYSTEM, SYSTEM and CABLE SYSTEM
A facility, consisting of a set of closed transmission paths and associated signal generation, reception, and control equipment that is designed to provide cable service which includes video programming and which is provided to multiple subscribers within a community, but such term does not include:
(1)ย 
A facility that serves only to retransmit the television signals of one or more television broadcast stations;
(2)ย 
A facility that serves subscribers without using any public rights-of-way;
(3)ย 
A facility of a common carrier that is subject, in whole or in part, to the provisions of Title II of the Cable Act except that such facility shall be considered a cable system (other than for purposes of ยงย 621(c) of the Cable Act) to the extent that such facility is used in the transmission of video programming directly to subscribers, unless the extent of such use is solely to provide interactive on-demand services;
(4)ย 
An open video system that complies with 47 USC 653; or
(5)ย 
Any facilities of any electric utility used solely for operating its electric utility system.
CHANNEL and CABLE CHANNEL
A portion of the electromagnetic frequency spectrum that is used in a cable system and which is capable of delivering a television channel as defined by the Federal Communications Commission.
EDUCATIONAL OR GOVERNMENT ACCESS FACILITIES and EG ACCESS FACILITIES
(1)ย 
Channel capacity designated for educational, or governmental use; and
(2)ย 
Facilities and equipment for the use of such channel capacity.
FRANCHISE
An initial authorization, or renewal thereof, issued by the City, whether such authorization is designated as a franchise, permit, license, resolution, contract, certificate, agreement, or otherwise, which authorizes the construction or operation of a cable system.
FRANCHISE AGREEMENT
A franchise granted pursuant to this article, containing the specific provisions of the franchise granted, including references, specifications, requirements and other related matters.
FRANCHISE FEE
Any tax, fee or assessment of any kind imposed by the City or other governmental entity on a grantee or cable subscriber, or both, solely because of their status as such. The term "franchise fee" does not include:
(1)ย 
Any tax, fee, or assessment of general applicability, including any such tax, fee, or assessment imposed on both utilities and cable operators or their services but not including a tax, fee, or assessment which is unduly discriminatory against cable operators or cable subscribers;
(2)ย 
Capital costs (including grants) that are required by the franchise agreement to be incurred by the cable operator for educational or governmental access facilities;
(3)ย 
Requirements or charges incidental to the awarding or enforcing of the franchise, including payments for bonds, security funds, letters of credit, insurance, indemnification, penalties, or liquidated damages; or
(4)ย 
Any fee imposed under Title 17 of the United States Code.
GRANTEE
Any person receiving a franchise pursuant to this article and its agents, employees, officers, designees, or any lawful successor, transferee or assignee.
GRANTOR AND CITY
The City, as represented by the City Commission or any delegate acting within the scope of its jurisdiction.
GROSS ANNUAL REVENUES
All revenues received directly or indirectly by the grantee from or in connection with the operation of the system to provide cable services pursuant to a franchise granted under this article, except it shall not include bad debt, sales tax or other taxes or charges imposed on grantee in addition to its franchise obligations and collected for direct pass-through to state or federal government. Specifically included within gross annual revenues are all revenues generated by cable services offered over the cable system including, but not limited to, services such as internet services, multimedia programming, data transmission, digital cable, video on demand, advertising generated from traditional cable programming, home shopping; provided, however, that to the extent any of the foregoing services are determined not to be "cable services" under applicable federal law, revenues received from such services shall not be included in "gross annual revenues."
INITIAL SERVICE AREA
The area of the City that will receive cable service initially, as set forth in any franchise agreement.
INSTALLATION
The connection of the system to subscribers' terminals, and the provision of cable service.
NORMAL BUSINESS HOURS
Those hours during which most similar businesses in the community are open to serve customers. In all cases, the term "normal business hours" shall include some evening hours at least one night per week and/or some weekend hours.
NORMAL OPERATING CONDITIONS
Those service conditions that are within the control of the grantee. Those conditions that are not within the control of the grantee include, but are not limited to, natural disasters, civil disturbances, power outages, telephone network outages, and severe or unusual weather conditions and significant legislative or regulatory requirements. Those conditions which are ordinarily within the control of the grantee include, but are not limited to, special promotions, pay-per-view events, regular peak or seasonal demand periods, and maintenance or upgrade of the system.
PERSON
Any natural person or any association, firm, individual, partnership, joint stock company, joint venture, trust, corporation, limited liability company or other legally recognized entity, private or public, whether for-profit or not-for-profit.
SECTION
Any section, subsection, or provision of this article.
SERVICE AREA and FRANCHISE AREA
The entire geographic area within the City as it is now constituted or may in the future be constituted, unless otherwise specified in the franchise agreement.
SERVICE INTERRUPTION
The loss of picture or sound on one or more cable channels affecting at least 10% of the subscribers on the system.
STREET
Each of the following that have been dedicated to the public or are hereafter dedicated to the public and maintained under public authority or by others and located within the City limits: Streets, roadways, highways, avenues, lanes, alleys, sidewalks, easements, rights-of-way and similar public property and areas that the grantor shall franchise to be included within the definition of street from time to time.
SUBSCRIBER
Any person who or which lawfully elects to subscribe to, for any purpose, cable service provided by the grantee by means of or in connection with the cable system and who pays the charges therefor, except such persons or entities authorized to receive cable service without charge as described in the franchise agreement.
[Ord. No. 12-18-00-3, ยงย 7, 12-18-2000; Code 2005 ยงย 102-33]
A.ย 
This article shall be construed in the manner consistent with all applicable federal and state laws.
B.ย 
In the event that the state or federal government discontinues preemption in any area of cable communications over which it currently exercises jurisdiction in such manner as to expand rather than limit municipal regulatory authority, the grantor may, if it so elects, adopt rules and regulations in these areas to the extent permitted by law.
C.ย 
This article shall apply to all franchises granted or renewed after the effective date of Ordinance No. 12-18-00-3. It shall further apply to the extent permitted by applicable federal or state law to all existing franchises granted prior to the effective date of Ordinance No. 12-18-00-3.
D.ย 
The grantee's rights are subject to the police powers of the City to adopt and enforce ordinances necessary to the health, safety and welfare of the public. The grantee shall comply with all applicable general laws and ordinances enacted by the City pursuant to that power.
E.ย 
The grantee shall not be relieved of its obligation to comply with any of the provisions of this article or any franchise granted pursuant to this article by reason of any failure of the City to enforce prompt compliance.
F.ย 
This article and any franchise granted pursuant to this article shall be construed and enforced in accordance with the substantive laws of the state.
[Code 2005 ยงย 102-34]
A.ย 
The grantor may appoint a cable committee to advise the City on matters affecting subscribers and cable service.
B.ย 
The grantee shall keep the cable committee apprised of program changes, alternative programming, rate changes and other changes on policies, procedures and services affecting subscribers.
C.ย 
The cable committee shall be advisory to the City and shall not have authority to direct the grantee. The grantee shall, however, take into consideration the views and information provided by the cable committee and shall provide written response to requests of the committee explaining the action, or inaction, of the grantee.
D.ย 
The cable committee shall adopt rules and procedures to define the committee's functions and responsibilities, subject to City Commission approval.
[Code 2005 ยงย 102-35]
In the event of a conflict between any provision of this article and a franchise agreement entered pursuant to it, the provisions of this article shall control, except as may be specifically otherwise provided in the franchise agreement.
[Code 2005 ยงย 102-36]
If any provision of this article is held by any court or by any federal or state agency of competent jurisdiction to be invalid as conflicting with any federal or state law, rule or regulation now or hereafter in effect, or is held by such court or agency to be modified in any way in order to conform to the requirements of any such law, rule or regulation, such provision shall be considered a separate, distinct, and independent part of this article, and such holding shall not affect the validity and enforceability of all other provisions hereof. In the event that such law, rule or regulation is subsequently repealed, rescinded, amended or otherwise changed, so that the provision of this article which had been held invalid or modified is no longer in conflict with such law, rule or regulation, such provision shall thereupon return to full force and effect and shall thereafter be binding on the grantor and the grantee, provided that the grantor shall give the grantee 30 days' written notice of such change before requiring compliance with such provision or such longer period of time as may be reasonably required for the grantee to comply with such provision.
[Code 2005 ยงย 102-56]
It shall be unlawful for any person to construct, install or operate a cable television system in the City within any street without a properly granted franchise awarded pursuant to the provisions of this article.
[Code 2005 ยงย 102-57]
A franchise granted by the City under the provisions of this article shall encompass the following purposes:
(1)ย 
To engage in the business of providing cable service, and such other services as may be permitted by the franchise agreement.
(2)ย 
To erect, install, construct, repair, rebuild, reconstruct, replace, maintain, and retain, cable lines, related electronic equipment, supporting structures, appurtenances, and other property in connection with the operation of a cable system in, on, over, under, upon, along and across streets or other public places within the designated service area.
(3)ย 
To maintain and operate such franchise properties for the origination, reception, transmission, amplification, and distribution of television and radio signals for the delivery of cable services and any other services permitted by the franchise agreement.
(4)ย 
To set forth the obligations of a grantee under the franchise agreement.
[Code 2005 ยงย 102-58]
A.ย 
A franchise granted under this article shall be for a term, not to exceed 25 years, established in the franchise agreement, commencing with the grantor's adoption of an ordinance or resolution authorizing the franchise.
B.ย 
A franchise granted under this article shall be renewed by the grantee pursuant to the provisions of applicable state and federal law and of this article and including ยงย 626 of the Cable Act.
[Code 2005 ยงย 102-59]
Any franchise shall be valid within all the territorial limits of the City, including the service area, and within any area annexed to the City during the term of the franchise, unless otherwise specified in the franchise agreement.
[Code 2005 ยงย 102-60]
The grantee shall not sell, transfer, lease, assign, sublet or dispose of, in whole or in part, either by forced or involuntary sale, or by ordinary sale, consolidation or otherwise, the franchise and/or cable system or any of the rights or privileges granted by the franchise, other than an entity controlling, controlled by, or under common control with the grantee, without the prior consent of the City Commission which consent shall not be unreasonably denied or delayed and shall be denied only upon a good faith finding by the City that the proposed transferee lacks the legal, technical or financial qualifications to perform its obligations under the franchise agreement. Any attempt to sell, transfer lease, assign or otherwise dispose of the franchise and/or cable system without the consent of the City Commission shall be null and void. No consent from the City shall be required for a transfer in trust, mortgage, or other instrument of hypothecation, in whole or in part, to secure an indebtedness.
[Code 2005 ยงย 102-61]
A.ย 
If, subject to the provisions of the Cable Act, a renewal of a franchise is denied, the City may purchase to the extent permitted by local law and upon payment to the grantee of the cable systems' fair market value as a going concern, exclusive of any value allocated to the franchise itself, that portion of grantee's cable system serving the City.
B.ย 
Subject to the Cable Act, if a franchise is revoked for cause, the City may, to the extent permitted by local law, acquire that portion of the cable system serving the City upon payment of an equitable price.
C.ย 
Subject to the Cable Act, the City reserves the right under the franchise, in accordance with article one, ยงย 11 of the City Charter, to purchase the physical property and equipment of the grantee used by the grantee in its operation under the franchise at any time during or at the end of such franchise which property and equipment are then in service at the true value of such property and equipment.
[Code 2005 ยงย 102-62]
A.ย 
The grantee shall design, construct and maintain the cable television system to have the capability to pass every dwelling unit in the service area, subject to any line extension requirements of the franchise agreement.
B.ย 
After service has been established by activating trunk and/or distribution cables for any part of the service area, the grantee shall provide cable service to any requesting subscriber within that service area within 30 days from the date of request, provided that the grantee is able to secure all rights-of-way necessary to extend service to such subscriber within such thirty-day period on reasonable terms and conditions.
[Code 2005 ยงย 102-63]
Any franchise granted shall be nonexclusive. The City specifically reserves the right to grant, at any time, such additional franchises for a cable television system or any component thereof, as it deems appropriate, subject to applicable state and federal law, provided, however, that no franchise shall be granted on terms materially less burdensome or more favorable than any other franchise granted under this article.
[Code 2005 ยงย 102-64]
A.ย 
The grantor may grant one or more franchises for a service area. The grantor may, in its sole discretion, limit the number of franchises granted, based upon, but not necessarily limited to, the requirements of applicable law and specific local considerations; such as:
(1)ย 
The capacity of the public rights-of-way to accommodate multiple fiber and/or coaxial cable in addition to the cables, conduits and pipes of the utility systems, such as electrical power, telephone, gas and sewerage.
(2)ย 
The impact on the community of having multiple franchises.
(3)ย 
The disadvantages that may result from cable system competition, such as the requirement for multiple pedestals on residents' property, and the disruption arising from numerous excavations of the rights-of-way.
(4)ย 
The financial capabilities of the applicant and its guaranteed commitment to make necessary investment to erect, maintain and operate the proposed system for the duration of the franchise term.
B.ย 
Each grantee awarded a franchise to serve the entire City shall offer service to all residences in the City, in accordance with construction and service schedules mutually agreed upon between the grantor and the grantee, and consistent with applicable law.
C.ย 
Developers of new residential housing with underground utilities shall provide conduit to accommodate cables for at least two cable systems in accordance with the provisions of this chapter.
D.ย 
Grantor may require that any new grantee be responsible for its own underground trenching and the costs associated therewith, if, in the grantor's opinion, the rights-of-way in any particular area cannot feasibly and reasonably accommodate additional cables.
E.ย 
Any additional franchise granted by the City to provide cable service in the City in which a franchise has already been granted and where an existing grantee is providing service shall require the new grantee to provide service throughout its service area within a reasonable time and in a sequence which does not discriminate against lower income residents.
[Code 2005 ยงย 102-65]
Any person desiring an initial franchise for a cable television system shall file an application with the City. A reasonable nonrefundable application fee established by the City shall accompany the application. Such application fee shall not be deemed to be "franchise fees" within the meaning of ยงย 622 of the Cable Act (47 USC 542), and such payments shall not be deemed to be "payments in kind" or any involuntary payments chargeable against the compensation to be paid to the City by the grantee pursuant to section ยงย 18-22 and applicable provisions of a franchise agreement, or part of the compensation to be paid to the City by the grantee pursuant to ยงย 18-22 and applicable provisions of a franchise agreement. An application for an initial franchise for a cable television system shall contain, where applicable:
(1)ย 
A statement as to the proposed franchise and service area.
(2)ย 
Resume of prior history of applicant, including the legal, technical and financial expertise of applicant in the cable television field.
(3)ย 
List of the partners, general and limited, of the applicant, if a partnership, or the percentage of stock owned or controlled by each shareholder, if a corporation.
(4)ย 
List of officers, directors and managing employees of applicant, together with a description of the background of each such person.
(5)ย 
The names and addresses of any parent or subsidiary of applicant or any other business entity owning or controlling applicant in whole or in part, or owned or controlled in whole or in part by applicant.
(6)ย 
A current financial statement of the applicant verified by a certified public accountant audit or otherwise certified to be true, complete and correct to the reasonable satisfaction of the City.
(7)ย 
Proposed construction and service schedule.
(8)ย 
Any additional information that the City deems applicable.
[Code 2005 ยงย 102-66]
A.ย 
Upon receipt of any application for an initial franchise, the City Manager shall prepare a report and make recommendations respecting such application to the City Commission.
B.ย 
A public hearing shall be set prior to any initial franchise grant, at a time and date approved by the City Commission. Within 30 days after the close of the hearing, the City Commission shall make a decision based upon the evidence received at the hearing as to whether or not the franchise should be granted, and, if granted subject to what conditions. The City Commission may grant one or more initial franchises or may decline to grant any franchise.
[Code 2005 ยงย 102-67]
Franchise renewals shall be in accordance with applicable law including, but not necessarily limited to ยงย 626 of the Cable Act. The grantor and the grantee, by mutual consent, may enter into renewal negotiations at any time during the term of the franchise.
[Code 2005 ยงย 102-68]
Except as otherwise provided in the franchise agreement, the grantee shall maintain a local office or offices to provide the necessary facilities, equipment and personnel to comply with the following consumer protection standards under normal operating conditions:
(1)ย 
Cable system office hours and telephone availability:
a.ย 
The grantee will maintain a local, toll-free or collect call telephone access line which will be available to its subscribers 24 hours a day, seven days a week.
1.ย 
Trained grantee representatives will be available to respond to customer telephone inquiries during normal business hours.
2.ย 
After normal business hours, the access line may be answered by a service or an automated response system, including an answering machine. Inquiries received after normal business hours must be responded to by a trained grantee representative on the next business day.
b.ย 
Under normal operating conditions, telephone answer time by a customer representative, including wait time, shall not exceed 30 seconds when the connection is made. If the call needs to be transferred, transfer time shall not exceed 30 seconds. These standards shall be met no less than 90% of the time under normal operating conditions, measured on a quarterly basis.
c.ย 
The grantee will not be required to acquire equipment or perform surveys to measure compliance with the telephone answering standards of this section unless a historical record of complaints indicates a clear failure to comply.
d.ย 
Under normal operating conditions, the customer will receive a busy signal less than 3% of the time.
e.ย 
Customer service center and bill payment locations will be open at least during normal business hours and will be conveniently located.
(2)ย 
Installations, outages and service calls. Under normal operating conditions, each of the following four standards will be met no less than 95% of the time measured on a quarterly basis:
a.ย 
Standard installations will be performed within seven business days after an order has been placed. Standard installations are those that are located up to 125 feet from the existing distribution system.
b.ย 
Excluding conditions beyond the control of the grantee, the grantee will begin working on "service interruptions" promptly and in no event later than 24 hours after the interruption becomes known. The grantee must begin actions to correct other service problems the next business day after notification of the service problem.
c.ย 
At the subscriber's request, the "appointment window" alternatives for installations, service calls, and other installation activities will be within a two-hour to four-hour time block during normal business hours. The grantee may schedule service calls and other installation activities outside of normal business hours for the express convenience of the customer.
d.ย 
The grantee may not cancel an appointment with a customer after the close of business on the business day prior to the scheduled appointment.
e.ย 
If the grantee's representative is running late for an appointment with a customer and will not be able to keep the appointment as scheduled, the customer will be contacted. The appointment will be rescheduled, as necessary, at a time that is convenient for the customer.
(3)ย 
Communications between the grantee and cable subscribers:
a.ย 
Notifications to subscribers.
1.ย 
The grantee shall provide written information on each of the following areas at the time of installation of service, at least annually to all subscribers, and at any time upon request:
i.ย 
Products and services offered;
ii.ย 
Prices and options for programming services and conditions of subscription to programming and other services;
iii.ย 
Installation and service maintenance policies;
iv.ย 
Instructions on how to use the cable service;
v.ย 
Channel positions programming carried on the system; and
vi.ย 
Billing and complaint procedures, including the address and telephone number of the City's office.
2.ย 
Subscribers will be notified of any changes in rates, programming services or channel positions as soon as possible through announcements on the cable system and in writing. Notice must be given to subscribers a minimum of 30 days in advance of such changes if the change is within the control of the grantee. In addition, the grantee shall notify subscribers 30 days in advance of any significant changes in the other information required by the preceding subsection.
b.ย 
Billing.
1.ย 
Bills will be clear, concise and understandable. Bills must be fully itemized, with itemizations including, but not limited to, basic and premium service charges and equipment charges. Bills will also clearly delineate all activity during the billing period, including optional charges, rebates and credits.
2.ย 
In case of a billing dispute, the grantee must respond to a written complaint from a subscriber within 30 days.
c.ย 
Refunds. Refund checks will be issued promptly, but no later than either:
1.ย 
The subscriber's next billing cycle following resolution of the request or 30 days, whichever is earlier; or
2.ย 
The return of the equipment supplied by the grantee if service is terminated.
d.ย 
Credits. Credits for service will be issued no later than the subscriber's next billing cycle following the determination that a credit is warranted.
[Code 2005 ยงย 102-69]
The City reserves the right to regulate rates for basic cable service and any other services offered over the cable system, to the extent permitted by federal or state law. The grantee shall be subject to the rate regulation provisions provided for in this article, and those of the Federal Communications Commission (FCC) at 47 CFR 76.901 et seq. The City shall follow the rules relating to cable rate regulation promulgated by the Federal Communications Commission at 47 CFR 76.901 et seq.
[Code 2005 ยงย 102-70]
A.ย 
Following the issuance and acceptance of a franchise, the grantee shall pay to the grantor a franchise fee in the amount set forth in the franchise agreement.
B.ย 
The grantor, on an annual or quarterly basis, as set forth in the franchise, shall be furnished a statement within 60 days of the close of the calendar year or quarter, certified by an officer of the grantee or audited by a certified public accountant, reflecting the total amounts of gross annual revenues and all payments, and computations for the previous calendar year or quarter. Such statement shall further reflect the specific revenues received from each direct and indirect revenue category. Upon 10 days' prior written notice, the grantor shall have the right to conduct an independent audit of the grantee's records, in accordance with generally accepted accounting principles and if such audit indicates a franchise fee underpayment of 5% or more, the grantee shall assume all reasonable costs of such an audit.
C.ย 
Except as otherwise provided by law, no acceptance of any payment by the grantor shall be construed as a release or as an accord and satisfaction of any claim the grantor may have for further or additional sums payable as a franchise fee under this article or any franchise agreement or for the performance of any other obligation of the grantee.
D.ย 
In the event that any franchise fee payment or recomputed amount is not made on or before the dates specified in the franchise agreement, the grantee shall pay as additional compensation an interest charge, computed from such due date, at an annual rate equal to the prime lending rate plus 1ย 1/2% during the period for which payment was due.
E.ย 
Franchise fee payments shall be made in accordance with the schedule indicated in the franchise agreement.
[Code 2005 ยงย 102-71]
A.ย 
The grantee shall not construct any cable system facilities until grantee has secured the necessary permits from the grantor, or other cognizant public agencies.
B.ย 
In those areas of the City where transmission or distribution facilities of all the public utilities providing telephone and electric power service are underground, the grantee likewise shall construct, operate and maintain its transmission and distribution facilities therein underground.
C.ย 
In those areas of the City where the grantee's cables are located on the aboveground transmission or distribution facilities of the public utility providing telephone or electric power service, and in the event that the facilities of both such public utilities subsequently are placed underground, then the grantee likewise shall construct, operate and maintain its transmission and distribution facilities underground, at the grantee's cost. Certain of the grantee's equipment, such as pedestals, amplifiers and power supplies, which normally are placed above ground, may continue to remain in aboveground closures.
D.ย 
All transmission and distribution structures, lines, and equipment erected by the grantee within the City shall be so located so as to cause minimum interference with the proper use of streets, sidewalks, alleys and other public ways and places, and to cause minimum interference with the rights and reasonable convenience of property owners who join any of the streets, sidewalks, alleys or public ways and places, and not to interfere with existing public utility installations.
E.ย 
In case of disturbance of any street, sidewalk, alley, public way, driveway, pavement or other surfacing, the grantee shall, at its own cost and expense and in a manner approved by the City Manager, replace and restore such street, sidewalk, alley, public way, driveway, pavement or other surfacing in as good a condition as before the work causing such disturbance was done.
F.ย 
If at any time during the term of this franchise it should become desirable, for any public purpose, to remove, relay or relocate any of the grantee's poles, wires, cables, underground conduits, manholes, or other fixtures located in any street, alley or other public way, the grantee shall, upon reasonable notice by the City, effect such removal, relaying or relocation at its own expense and in each instance comply with the requirements of the City.
G.ย 
Any poles or other fixtures placed in any public way by the grantee shall be placed in such manner as not to interfere with the usual travel on such public way.
H.ย 
The grantee shall, upon the request of any person holding a building moving permit issued by the City, temporarily raise or lower its wires to permit the moving of buildings. The expense of such temporary removal or raising or lowering of wires shall be paid by the person requesting the temporary removal or raising or lowering of such wires, and the grantee shall have the authority to require such payment in advance. The grantee shall be given not less than 48 hours' advance notice to arrange for such temporary wire changes.
I.ย 
The grantee shall annually furnish to and file with the City changes to maps, plats and permanent records of the location and character of all facilities constructed, including underground facilities.
J.ย 
In new residential developments in which all the electric power and telephone utilities are underground, the following procedure shall apply with respect to access to and utilization of underground easements:
(1)ย 
The developer shall be responsible for contacting and surveying all permitted cable operators to ascertain which operators desire (or, pursuant to the terms and provisions of this article and any franchise agreement, may be required) to provide cable service to that development. The developer may establish a reasonable deadline to receive cable operator responses. The final development map shall indicate the cable operators that have agreed to serve the development.
(2)ย 
If one or two cable operators wish to provide service, they shall be accommodated in the joint utilities trench on a nondiscriminatory shared basis. If fewer than two operators indicate interest, the developer shall provide conduit to accommodate two sets of cable television cables and dedicate to the City any initially unoccupied conduit. The developer shall be entitled to recover the cost of such initially unoccupied conduit in the event that grantor subsequently leases or sells occupancy or use rights to any grantee.
(3)ย 
The developer shall provide at least 10 working days' notice of the date that utility trenches will be open to the cable operators that have agreed to serve the development. When the trenches are open, cable operators shall have two working days to begin the installation of their cables, and five working days after beginning installation to complete installation.
(4)ย 
The final development map shall not be approved until the developer submits that:
a.ย 
It has notified each grantee that underground utility trenches are to open as of an estimated date, and that each grantee will be allowed access to such trenches, including trenches from proposed streets to individual homes or home sites, on specified nondiscriminatory terms and conditions; and
b.ย 
It has received a written notification from each grantee that the grantee intends to install its facilities during the open trench period on the specified terms and conditions, or such other terms and conditions as are mutually agreeable to the developer and the grantee, or has received no reply from a grantee within 10 days after its notification to such grantee, in which case the grantee will be deemed to have waived its opportunity to install its facilities during the open trench period.
(5)ย 
Sharing the joint utilities trench shall be subject to compliance with state regulatory agency and utility standards. If such compliance is not possible, the developer shall provide a separate trench for the cable television cables, with the entire cost shared among the participating cable operators. With the concurrence of the developer, the affected utilities and the cable operators, alternative installation procedures, such as the use of deeper trenches, may be utilized, subject to applicable law.
(6)ย 
Any cable operator wishing to serve an area where the trenches have been closed shall be responsible for its own trenching and associated costs and shall repair all property to the condition which existed prior to such trenching.
[Code 2005 ยงย 102-72]
A.ย 
The grantee shall construct, install, operate and maintain its system in a manner consistent with all applicable laws, ordinances, construction standards, governmental requirements, Federal Communications Commission technical standards, and any standards set forth in its franchise agreement. In addition, the grantee shall provide to the grantor, upon request, a written report of the results of the grantee's periodic proof of performance tests conducted pursuant to Federal Communications Commission standards and guidelines.
B.ย 
Repeated and verified failure to maintain specified technical standards shall constitute a material franchise violation.
C.ย 
All construction practices shall be in accordance with all applicable sections of the Occupational Safety and Health Act of 1970 (29 USC 651 et seq.), as amended, as well as all other applicable local, State and federal laws and regulations.
D.ย 
All installation of electronic equipment shall be installed in accordance with the provisions of the National Electrical Safety Code and the National Electrical Code, as amended, and as may from time to time be amended.
E.ย 
Antennae and their supporting structures (towers) shall be painted, lighted, erected and maintained in accordance with all applicable rules and regulations of the Federal Aviation Administration and all other applicable local, state and federal laws and regulations.
F.ย 
All of the grantee's plant and equipment, including, but not limited to, the antenna site, headend and distribution system, towers, house connections, structures, poles, wire, coaxial cable, fixtures and appurtenances, shall be installed, located, erected, constructed, reconstructed, replaced, removed, repaired, maintained and operated in accordance with good engineering practices, performed by experienced maintenance and construction personnel so as not to endanger or interfere with improvements that the City may deem appropriate to make or to interfere in any manner with the rights of any property owner, or to unnecessarily hinder or obstruct pedestrian or vehicular traffic.
G.ย 
The grantee shall at all times employ ordinary care and shall install and maintain in use commonly accepted methods and devices preventing failures and accidents which are likely to cause damage, injury or nuisance to the public.
[Code 2005 ยงย 102-73]
The grantee shall have the authority to trim trees, in accordance with all applicable utility restrictions, ordinance and easement restrictions, upon and hanging over streets, alleys, sidewalks, and public places of the City so as to prevent the branches of such trees from coming in contact with the wires and cables of the grantee. City representatives shall have authority to supervise and approve all trimming of trees conducted by the grantee.
[Code 2005 ยงย 102-74]
The City shall have the right to install and maintain, free of charge, upon the poles and within the underground pipes and conduits of the grantee, any wires and fixtures desired by the City to the extent that such installation and maintenance does not interfere with existing operations of the grantee.
[Code 2005 ยงย 102-75]
A.ย 
The grantee, under any franchise operated pursuant to this article, shall agree to indemnify, hold harmless, release and defend the City, its officers, boards, commissions, agents and employees from and against any and all lawsuits, claims, causes of action, actions, liability, demands, damages, disability, losses, expenses, including reasonable attorneys' fees and costs or liabilities of any nature that may be asserted by any person resulting or in any manner arising from the action or inaction of the grantee in constructing, operating, maintaining, repairing or removing the system, in carrying on grantee's business or operations in the City or in exercising or failing to exercise any right or privilege granted by the franchise. This indemnity shall apply, without limitation, to any action or cause of action for invasion of privacy, defamation, antitrust, errors and omissions, theft, fire, violation or infringement of any copyright, trademark, trade name, service mark or patent, or any other right of any person, whether or not any act or omission complained of is authorized, allowed or prohibited by this article of any franchise agreement, but shall not include any claim or action arising out of the actions or omissions of City officers, employees or agents or related to any City programming or other access programming for which the grantee is not legally responsible.
B.ย 
The City shall promptly notify grantee of any claims subject to indemnification by grantee and shall cooperate with all reasonable requests by the grantee for information, documents, testimony or other assistance appropriate to a resolution of such claims. The grantee shall have full responsibility for and control of any action or undertaking directed at the resolution of such claims.
[Code 2005 ยงย 102-76]
The grantee shall provide insurance as specified in the franchise agreement.
[Code 2005 ยงย 102-77]
A.ย 
The grantee shall at all times maintain:
(1)ย 
A full and complete set of plans, records and "as-built" maps showing the location of the cable television system installed or in use in the City, exclusive of subscriber service drops and equipment provided in subscribers' homes.
(2)ย 
If requested by the grantor, a summary of service calls, identifying the number, general nature and disposition of such calls, on a monthly basis. A summary of such service calls shall be submitted to the grantor within 30 days following its request in a form reasonably acceptable to the grantor.
B.ย 
Upon five days' written notice, and during normal business hours, the grantee shall permit examination by any duly authorized representative of the grantor, of all franchise property and facilities, together with any appurtenant property and facilities of the grantee situated within the City, and all records relating to the permit, provided they are necessary to enable the grantor to carry out its regulatory responsibilities under local, state and federal law, this article and the franchise agreement. Such records include all books, records, maps, plans, financial statements, service complaint logs, performance test results, records of request for service, and other like materials of the grantee. The grantee shall have the right to be present at any such examination.
C.ย 
If any of the records described in the previous subsection are proprietary in nature or must be kept confidential by state, federal or local law, upon proper request by the grantee, such information obtained during such an inspection shall be treated as confidential, making it available only to those persons who must have access to perform their duties on behalf of the City, including but not limited to the City Manager, City Clerk, City Attorney and City Commission members. To the extent that any federal requirement for privacy applies to the information to be submitted, such law shall control.
D.ย 
Copies of all petitions, applications, communications and reports submitted by the grantee, or on behalf of or relating to the grantee, to the Federal Communications Commission, Securities and Exchange Commission, or any other federal or state regulatory commission or agency having jurisdiction with respect to any matters affecting the cable system authorized pursuant to this article and any franchise shall be made available to the City upon request. Copies of responses from the regulatory agencies to the grantee shall likewise be furnished to the City upon request.
[Code 2005 ยงย 102-78]
A.ย 
The grantee shall submit a written end of the year report to the grantor with respect to the preceding calendar year containing the following information:
(1)ย 
A summary of the previous year's (or in the case of the initial reporting year, the initial year's) activities in development of the cable system, including but not limited to services begun or discontinued during the reporting year.
(2)ย 
A list of the grantee's officers, members of its board of directors, and other principals of the grantee.
(3)ย 
The total number of subscribers.
(4)ย 
The City, including its agents and representatives, shall have the authority, during normal business hours, to arrange for and conduct an inspection of annual reports required pursuant to this article or a franchise agreement. The City shall give the grantee five days' written notice of the inspection request.
If the requested information is proprietary in nature or must be kept confidential by state, federal or local law, or upon proper request by the grantee, such information obtained during such an inspection shall be treated as confidential, making it available only to those persons who must have access to perform their duties on behalf of the City, including but not limited to the City Manager, City Clerk, City Attorney and City Commission members. To the extent any federal requirement for privacy applies to the information to be submitted, such law shall control.
B.ย 
All reports and records required under this article shall be furnished at the sole expense of the grantee, except as otherwise provided in this article or the franchise agreement.
[Code 2005 ยงย 102-79]
A.ย 
If the grantee fails to perform in a timely manner any material obligation required by this article or a franchise granted under this article, following notice from the grantor and an opportunity to cure such nonperformance, the grantor may act to remedy such violation in accordance with the following procedures:
(1)ย 
The grantor shall notify the grantee of any alleged material violation in writing by personal delivery or registered or certified mail, and demand correction within a reasonable time, which shall not be less than 10 days in the case of the failure of the grantee to pay any sum or other amount due the grantor under this article or the grantee's franchise and 30 days in all other cases.
(2)ย 
If the grantee fails either to correct the violation within the time prescribed or to commence correction of the violation within the time prescribed and thereafter diligently pursue correction of such violation, the grantor shall then give written notice of not less than 20 days of a public hearing to be held before the City Commission. Such notice shall specify the violations alleged to have occurred. At the public hearing, the City Commission shall hear and consider relevant evidence and shall give the grantee a full and fair opportunity to be heard and thereafter render findings and its decision.
B.ย 
In the event that the City Commission finds that a material violation exists and that the grantee has not corrected the violation in a satisfactory manner or has not diligently commenced correction of such violation after notice thereof from the grantor and is not diligently proceeding to fully remedy such violation, the City Commission may revoke the franchise or impose any other penalty permitted by the franchise agreement.
[Code 2005 ยงย 102-80]
In the event the grantee's performance of any of the terms, conditions or obligations required by this article or a franchise granted under this article is prevented by a cause or event not within the grantee's control, such inability to perform shall be deemed excused and no penalties or sanctions shall be imposed as a result thereof. For the purpose of this section, causes or events not within the control of the grantee shall include without limitation acts of God, strikes, sabotage, riots or civil disturbances, restraints imposed by order of a governmental agency or court, failure or loss of utilities, explosions, acts of public enemies, and natural disasters such as floods, earthquakes, landslides, and fires.
[Code 2005 ยงย 102-81]
A.ย 
In the event that the use of any property of grantee within the franchise area or a portion thereof is discontinued for a continuous period of 12 months, the grantee shall be deemed to have abandoned that franchise property.
B.ย 
The grantor, upon such terms as the grantor may impose, may give the grantee permission to abandon, without removing, any system facility or equipment laid, directly constructed, operated or maintained under the franchise. Unless such permission is granted or unless otherwise provided in this article, the grantee shall remove all abandoned aboveground facilities and equipment upon receipt of written notice from the grantor and shall restore any affected street to its former state at the time such facilities and equipment were installed, so as not to impair its usefulness. In removing its plant, structures and equipment, the grantee shall refill, at its own expense, any excavation that shall be made by it and shall leave all public ways and places in as good condition as that prevailing prior to such removal without materially interfering with any electrical or telephone cable or other utility wires, poles or attachments. The grantor shall have the right to inspect and approve the condition of the public ways, public places, cables, wires, attachments and poles prior to and after removal. The liability, indemnity and insurance provisions of this article and any security fund provided in the franchise shall continue in full force and effect during the period of removal and until full compliance by grantee with the terms and conditions of this section.
C.ย 
Upon abandonment of any franchise property in place, the grantee, if required by the grantor, shall submit to the grantor an instrument, satisfactory in form to the grantor, transferring to the grantor the ownership of the franchise property abandoned.
D.ย 
At the expiration of the term for which the franchise is granted, or upon its revocation or earlier expiration, as provided for in this article, in any such case without renewal, extension or transfer, the grantor shall have the right to require the grantee to remove, at its own expense, all aboveground portions of the cable television system from all streets and public ways within the City within a reasonable period of time, which shall not be less than 180 days.
E.ย 
Notwithstanding anything to the contrary set forth in this article, the grantee may abandon any underground franchise property in place so long as it does not materially interfere with the use of the street or public rights-of-way in which such property is located or with the use thereof by any public utility or other cable grantee.
[Code 2005 ยงย 102-82]
Upon either expiration or revocation of the franchise, the grantor shall have discretion to franchise and/or require the grantee to continue to operate the cable television system for an extended period of time not to exceed six months from the date of such expiration or revocation. The grantee shall continue to operate the system under the terms and conditions of this article and the franchise and to provide the regular subscriber service and any and all of the services that may be provided at that time.
[Code 2005 ยงย 102-83]
A.ย 
A franchise granted under this article shall, at the option of the grantor, cease and terminate 180 days after appointment of a receiver or receivers, or trustee or trustees, to take over and conduct the business of the grantee, whether in a receivership, reorganization, bankruptcy or other action or proceeding, unless such receivership or trusteeship shall have been vacated prior to the expiration of such 180 days, or unless:
(1)ย 
Such receivers or trustees shall have, within 180 days after their election or appointment, fully complied with all the terms and provisions of this article and the franchise granted pursuant this article, and the receivership or trustees within such 180 days shall have remedied all the faults under the franchise or provided a plan for the remedy of such faults which is satisfactory to the grantor; and
(2)ย 
Such receivers or trustees shall, within such 180 days, execute an agreement duly approved by the court having jurisdiction in the premises, whereby such receivers or trustees assume and agree to be bound by each and every term, provision and limitation of the franchise granted.
B.ย 
In the case of a foreclosure or other judicial sale of the franchise property, or any material part thereof, the grantor may serve notice of termination upon the grantee and the successful bidder at such sale, in which event the franchise granted and all rights and privileges of the grantee under this article shall cease and terminate 30 days after service of such notice, unless:
(1)ย 
The grantor shall have approved the transfer of the permit, as and in the manner that this article provides; and
(2)ย 
Such successful bidder shall have covenanted and agreed with the grantor to assume and be bound by all terms and conditions of the permit.
[Code 2005 ยงย 102-84]
A.ย 
In addition to any rights specifically reserved to the grantor by this article, the grantor reserves to itself every right and power which is required to be reserved by a provision of any ordinance or under the franchise.
B.ย 
The grantor shall have the right to waive any provision of the franchise, except those required by federal or state regulation, if the grantor determines that it is in the public interest to do so, and that the enforcement of such provision will impose an undue hardship on the grantee or the subscribers. To be effective, such waiver shall be evidenced by a statement in writing signed by a duly authorized representative of the grantor. Waiver of any provision in one instance shall not be deemed a waiver of such provision subsequent to such instance nor be deemed a waiver of any other provision of the franchise unless the statement so recites.
[Code 2005 ยงย 102-85]
A.ย 
The grantee shall not deny service, deny access, or otherwise discriminate against subscribers, channel users, or general citizens on the basis of race, color, religion, national origin, age, disability, gender or sexual preference. The grantee shall comply at all times with all other applicable federal, state and local laws and regulations, relating to nondiscrimination.
B.ย 
The grantee shall adhere to the applicable equal employment opportunity requirements of federal, state and local regulations.
C.ย 
Neither the grantee, nor any person, agency, or entity shall, without the subscriber's consent, tap or arrange for the tapping, of any cable, line, signal input device, or subscriber outlet or receiver for any purpose except routine maintenance of the system, detection of unauthorized service, polling with audience participating, or audience viewing surveys to support advertising research regarding viewers where individual viewing behavior cannot be identified.
D.ย 
In the conduct of providing its services or in pursuit of any collateral commercial enterprise resulting therefrom, the grantee shall take reasonable steps to prevent the invasion of a subscriber's or general citizen's right of privacy or other personal rights through the use of the system as such rights are delineated or defined by applicable law. The grantee shall not, without lawful court order or other applicable valid legal authority, utilize the system's interactive two-way equipment or capability for unauthorized personal surveillance of any subscriber or general citizen.
E.ย 
The grantee shall, on the request of any person holding a building moving franchise issued by the franchising authority, temporarily raise or lower its wires to franchise the moving of such building, provided:
(1)ย 
The expense of such temporary raising or lowering of wires is paid by such person, including, if required by the grantee, making such payment in advance; and
(2)ย 
The grantee is given not less than 10 business days advance written notice to arrange for such temporary wire changes.
F.ย 
No cable line, wire amplifier, converter, or other piece of equipment owned by the grantee shall be installed by the grantee in the subscriber's premises, other than in appropriate easements, without first securing any required consent. If a subscriber requests service, permission to install upon the subscriber's property shall be presumed. Where a property owner or his predecessor has granted an easement including a public utility easement or a servitude to another and the servitude by its terms contemplates a use such as grantee's intended use, the grantee shall not be required to obtain the written permission of the owner for the installation of cable television equipment.