A.
No person except the Commissioner or the Commissioner's designated
representative shall terminate or restrict service at any connection
to or from the Town water system.
B.
The Commissioner or the Commissioner's designated representative
may shut off the water from or in any water main or to any service
connection, at any time without notice, when necessary for repair,
maintenance or emergency situations, or any situation that could result
in damage to the water system or endanger public health. The Department
will not be responsible for any damage that may result therefrom.
C.
Upon 15 days' notice to the customer, water service may be terminated
by the Department for any of the following reasons:
(1)
For use of water other than as represented in customer's application
or through branch connections on the street side of the meter or place
reserved therefor;
(2)
For willful waste by use of water through improper and imperfect
pipes, or by any other means;
(3)
For molesting any service line, seal, or meter;
(4)
For nonpayment of bills for water or services rendered by the Department,
in accordance with these rules and regulations;
(5)
For refusal of reasonable access to the property for the purpose
of reading, repairing, testing, or removing meters or inspecting water
piping and other fixtures;
(6)
For failure to repair an unmetered leak in the service within 10
days of detection and notification to repair (verbal or written) by
the Department. If, in the opinion of the Commissioner, large volumes
of water are being lost, the Commissioner may immediately terminate
service after notice to the customer;
(7)
For failure to comply with posted water use restrictions.
A.
Temporary termination requests must be made in writing to the Department.
Upon notification, Department personnel will turn off the water at
the curb box; provided service will not be terminated when the premises
are occupied by a tenant. Any owner requesting a termination will
be charged a service fee at the time of water turnoff and turn-on.
Quarterly minimum billings will continue during the time the water
is shut off.
B.
The quarterly minimum billings will remain in effect as long as the
water service line is active from the water main to the curb box and
property line. If an owner would like to permanently cease water service,
the service line must be disconnected from the water main at the owner's
expense. Once the service line is disconnected, the account will be
declared inactive and the quarterly minimum billings will cease.
