City of Chicopee, MA Article 9.0 Appellate Procedures

§ 269-9.1 Appeals from shutoffs or terminations.

Appeals from shutoffs or terminations effected under this chapter shall be governed by the Commission's Billing, Termination and Appeal Regulations.

§ 269-9.2 Appeals from other Superintendent actions.

Water/Sewer Commission as hearing board.

A. Any user who is aggrieved by the actions of the Superintendent may request a hearing before the Commission as defined in Chapter 16 of the City Ordinances.

B. The aggrieved person shall file a written request for such a' hearing within seven working days from the date the Superintendent's order was served or given to the aggrieved person. The Commission shall set a time and place for such hearing and shall inform the aggrieved person in writing of the same.

C. The hearing shall be commenced not later than 30 days after the day on which the written request was filed and shall be concluded within an additional 30 days thereafter. If an aggrieved person filed a request for hearing regarding Article 8.0, the Commission shall commence the hearing within seven working days from the date on which the written request was filed.

D. At the hearing, the petitioner shall be given an opportunity to be heard and to show why the order or decision of the Superintendent should be modified or withdrawn.

E. After the hearing, the Commission shall sustain, modify or withdraw the order or decision of the Superintendent, and shall inform the petitioner and the Superintendent, in writing, of its decision within seven working days after the conclusion of the hearing.

F. If a written letter for hearing is not filed in the office of the Commission within seven working days after an order has been issued or if after a hearing the order has been sustained in any part, each day's failure to comply with the order as issued or modified shall constitute an additional offense.