A.
Any person claiming to have been discriminated against in violation of this chapter or Chapter 18A, Fair Housing, must file a signed, written complaint with the City Manager or the designee of the City Manager setting forth the details, including the names of the parties involved, contact information for the complainant, dates, witnesses, and other factual matters relevant to the claim, within 91 days of the incident forming the basis of the complaint. Complaints not filed with the specified time frame will not be considered.
B.
The City Manager or the designee of the City Manager, with the assistance of the City Attorney or designee of the City Attorney, will review the complaint to determine its relevance to applicable City ordinances. Upon completion of the review, the complaint will be addressed through one of the following actions:
(1)
Referral of the complaint to an appropriate state, federal or local authority for investigation. If referred to an external agency, the complainant will receive written notification of the referral by the City.
(2)
Conduct an investigation of the complaint with the assistance of the City Attorney's Office and personnel from any other City departments.
(3)
Dismiss the complaint, if after review with the City Attorney's office, the allegations do not constitute a violation of City ordinances.
C.
In the course of the investigation, the City Manager or the designee of the City Manager may request a person to produce books, papers, records or other documents which may be relevant to the complaint being investigated. If said person does not comply with such request, the City Attorney may issue subpoenas for the production of materials, and if necessary, apply to the Kalamazoo County Circuit Court for an order requiring production of said materials.
D.
No person shall provide false information to any authorized City employee investigating a complaint initiated under this section. Violation of this section is a misdemeanor.
E.
Action on the complaint will be completed within 91 days of receipt of the complaint, and the parties will be notified in writing if additional time is necessary.
F.
After the completion of an investigation, the City Manager shall give written notice of the results of the investigation to the Civil Rights Board, the person who filed the complaint, and the person accused of the violation. If the investigation establishes that a violation of City ordinances occurred, the City Manager or his/her designee may attempt to resolve the matter by a voluntary settlement agreement between the involved parties without legal action.