While providing transportation-for-hire services, no driver shall carry more passengers during one trip than the number of seatbelt equipped seating positions in vehicle. The driver shall know how to properly install and safely use a child safety seat.
(Ordinance 2016-O0077, sec. 2, adopted 5/12/2016)
It shall be unlawful for a passenger using a transportation-for-hire service to refuse or fail to pay the agreed or established fare and such refusal or failure shall constitute theft of services punishable under state law, unless the passenger reasonably believes that the driver has manipulated the agreed or established fare.
(Ordinance 2016-O0077, sec. 2, adopted 5/12/2016)
(a) 
A transportation-for-hire driver may solicit passengers only if the solicitation is:
(1) 
From the driver’s compartment of the driver’s transportation-for-hire vehicle or the immediate vicinity of the driver’s transportation-for-hire vehicle; and
(2) 
In a way that does not annoy or obstruct the movement of any person.
(b) 
All hailable vehicles must:
(1) 
Have an operable roof mounted top light that illuminates when the vehicle is in service and available to be hailed; or
(2) 
Display the following information on at least one (1) door on the driver side and passenger side of the vehicle:
(A) 
The name of the operating authority under which the vehicle is currently operating; and
(B) 
The vehicle’s transportation-for-hire fare rate.
(Ordinance 2016-O0077, sec. 2, adopted 5/12/2016)
No transportation-for-hire driver shall refuse service to a passenger based on the passenger’s race; color; age; religion; sex; marital status; sexual orientation; gender identity and expression; national origin; disability; political opinions; or affiliations as such terms are defined in article 8.02 of this Code.
(Ordinance 2016-O0077, sec. 2, adopted 5/12/2016)
(a) 
An operating authority must offer transportation-for-hire services to every portion of the city.
(b) 
An operating authority shall not permit its drivers to refuse a ride request based on point of origin, destination, or length of trip.
(c) 
This section does not apply to transportation-for-hire services provided by nonmotorized passenger transport vehicles.
(Ordinance 2016-O0077, sec. 2, adopted 5/12/2016)
(a) 
An operating authority must provide a wheelchair accessible vehicle upon request without unreasonable delay.
(b) 
Operating authorities and drivers are prohibited from charging a higher fare rate for wheelchair accessible vehicles.
(Ordinance 2016-O0077, sec. 2, adopted 5/12/2016)
(a) 
An operating authority and its drivers must allow fares to be paid by credit card, debit card, and other such types of commonly accepted electronic payment.
(b) 
When accepting an electronic payment, an operating authority or driver must use a secure processing method that encrypts information transmitted to authenticate the payment transaction for approval.
(Ordinance 2016-O0077, sec. 2, adopted 5/12/2016)
(a) 
If an operating authority accepts payment for transportation-for-hire services provided by its drivers, then the operating authority shall inform the payor of the rate of the transportation-for-hire service before the transportation-for-hire service is provided.
(b) 
An operating authority must disclose its rates on its website. An operating authority must also disclose its rates on a sign placed in or on all hailable vehicles operated under the operating authority’s permit.
(c) 
An operating authority or its driver shall provide the payor with a legible receipt at the time of payment. The receipt, or a contemporaneously produced document, must contain the following information:
(1) 
The date and time of the trip;
(2) 
The fare rate;
(3) 
The total fare;
(4) 
An itemization showing how the fare was calculated;
(A) 
The trip distance (if the fare was based in whole or in part on distance);
(B) 
The duration of the trip in minutes (if the fare was based in whole or in part on time);
(5) 
The name and phone number of the operating authority under which the driver was operating at the time of the ride and a means of contacting the operating authority with any complaints; and
(6) 
The driver’s full name.
(d) 
The receipt may be submitted to the payor electronically if the payor agrees to accept an electronic receipt.
(e) 
An operating authority or its driver may not quote, charge, or attempt to charge a fare higher than the fare calculated based on the operating authority’s published rates for transportation-for-hire vehicles.
(Ordinance 2016-O0077, sec. 2, adopted 5/12/2016)
It shall be unlawful for any transportation-for-hire driver to knowingly transport any passenger to the location of a prostitute or to knowingly transport any criminal, narcotic peddler, prostitute, or bootlegger in the commission of a crime or infraction of the law in any manner, or act in any manner as a panderer or pimp for prostitutes, or a contact for unlawful establishments of any character.
(Ordinance 2016-O0077, sec. 2, adopted 5/12/2016)
It shall be the duty of each transportation-for-hire driver to promptly return all luggage, merchandise, or other property left in the driver’s vehicle by a passenger. If the owner of such property is not known or is uncertain, the driver shall promptly turn over to the operating authority all property left in the vehicle, giving a complete report of when and where the property was left in the vehicle. All such property shall be tagged by the operating authority for identification purposes. If property is not claimed by the owner within seven (7) days, then the operating shall notify the chief of police about the unclaimed property. Failure to follow the above procedure shall render the driver liable for the value of the property to the owner of such property.
(Ordinance 2016-O0077, sec. 2, adopted 5/12/2016)
An operating authority shall require its vehicles to display consistent trade dress when such vehicles are providing transportation-for-hire services.
(Ordinance 2016-O0077, sec. 2, adopted 5/12/2016)