(a) 
It shall be unlawful for any person to furnish, operate, advertise or otherwise engage or profess to be engaged in the operation of a non-emergency ambulance transfer service upon the streets of Hillsboro without a franchise as provided by Section 4.911(5) of Division 2 and this article. Ambulance transfer services provided and operated by a medical facility with no separate charge for such transport are not precluded by this section.
(b) 
Duplication of emergency service is responding without the request of the City of Hillsboro EMS dispatcher to the same call as a City of Hillsboro EMS unit.
(Ordinance 93-12-21 adopted 12/21/93)
Application for an ambulance transfer service franchise shall be filed with the city secretary. An applicant shall furnish the following proof and information, which shall be subscribed and sworn to before a notary public:
(1) 
That the applicant has not been convicted of any felony or of a misdemeanor involving moral turpitude within the last ten (10) years.
(2) 
A statement that the applicant has obtained or will obtain liability insurance in accordance with the requirements provided by this article before commencing service in the event a franchise should be granted.
(3) 
The application shall set out the number of transfer vehicle(s) which the applicant proposes to operate and the year of manufacture, make, model, body style and mileage of each vehicle. An inventory list of other vehicles and equipment leased or owned by the applicant with an explicit notation as to what will be used in the service of this franchise with the city if such franchise is approved.
(4) 
The names of all persons having a financial interest, direct or indirect, in such application and the ambulance service to be conducted thereunder.
(5) 
The names and summaries of other current contracts and franchises.
(6) 
The locations of offices of operations, names of all current personnel and each employee's level of certification.
(7) 
Financial statements for the past three years and current balance sheet.
(8) 
List of all pending complaints, claims, demands and suits as well as a list of all suits, settlements and judgments within the past three years against the applicant or any of its employees.
(9) 
The names of ten (10) references from current and previous clients or business contacts, including three (3) or more hospitals or government entities.
(10) 
Any additional information which may be helpful to the city.
(Ordinance 93-12-21 adopted 12/21/93)
(a) 
Copies of each application for an ambulance transfer service franchise shall be forwarded to the city manager for review and recommendation to the city council. In addition, the director of public safety shall also review such applications and make recommendations to the city council.
(b) 
The city council shall hold a public hearing on an application for an ambulance transfer service franchise under this article at the time and place specified in the notice published in a newspaper of general circulation fifteen (15) days prior to the hearing and no such franchise shall ever be granted until an ordinance granting the same has been read at two (2) regular meetings of the city council.
(c) 
An applicant therefor shall not be granted an ambulance franchise unless the city council finds and determines that the public convenience will be served by the issuance thereof. In all hearings, the burden of proof shall be upon the applicant to establish clear and convincing evidence that the public convenience will be served by the granting of an ambulance transfer service franchise.
(d) 
In determining public convenience, the city council shall consider the following:
(1) 
The distance from the permanent address at which the applicant proposes to operate the ambulance service to hospitals and other medical facilities providing service to the public.
(2) 
Whether the number of ambulance vehicles which will be covered violates any provision or standard of this article, then the city council may order the revocation of the franchise and forfeiture of the performance bond.
(3) 
In the event the applicant has previously participated, or is currently participating in an ambulance or transfer service, evidence as to whether the applicant performed or is performing in a satisfactory manner shall be presented.
(e) 
Public convenience further shall mean that the permanent address from which the ambulance service is proposed to be operated will be within the city limits.
(Ordinance 93-12-21 adopted 12/21/93)
No ambulance transfer service franchise will be granted unless:
(1) 
the city council determines that the application as required by this article is true and correct; and
(2) 
the city council determines that the proposed operation of the ambulance service will be in compliance with all provisions of this article and all applicable state and federal statutes and regulations.
(Ordinance 93-12-21 adopted 12/21/93)
The initial length of the franchise will be for five (5) years. However, the ambulance transfer service franchise holder will be subject to Section 4.927 below at all times as well as subject to review and analysis by the city staff on an annual basis with results being presented to the city manager, director of public safety and the city council.
(Ordinance 93-12-21 adopted 12/21/93)
No ambulance vehicle shall be operated on the public streets of the city unless the applicant provides evidence to the city manager that he has in full force and effect a public liability insurance policy on that ambulance vehicle, such insurance policy to be issued by an insurance company licensed to do business in the State of Texas. Such insurance policy shall:
(1) 
provide liability coverage for each vehicle of not less than two hundred and fifty thousand dollars ($250,000) per person, or five hundred thousand dollars ($500,000) per occurrence for personal injury or death, and one hundred thousand dollars ($100,000) for property damage;
(2) 
name the City of Hillsboro as an additional insured, and provide a waiver of subrogation in favor of the city;
(3) 
not contain a passenger liability exclusion; and
(4) 
provide for at least thirty (30) days prior written notice of cancellation to the city.
(Ordinance 93-12-21 adopted 12/21/93)
(a) 
The ambulance transfer service franchise holder shall establish a ten thousand dollar ($10,000) performance bond. The purpose of this bond is to recover costs to the City of Hillsboro for accepting and administering applications for all ambulance service in the event the franchise is revoked.
(b) 
If the ambulance transfer service franchise holder violates any provision or standard of this article, the city council may order the revocation of the franchise and forfeiture of the performance bond.
(Ordinance 93-12-21 adopted 12/21/93)
(a) 
The ambulance transfer service franchise holder shall, during the life of said franchise, pay to the city, at the office of the city secretary in lawful money of the United States, five (5) percent of its gross receipts from the operations of ambulance service, which said remittance shall be made quarterly on or before the fifteenth day of each calendar quarter. The compensation provided for in this section shall be in lieu of any other fees or charges imposed by any other ordinance now or hereinafter in force during the life hereof, but shall not release the grantee from the payment of ad valorem taxes levied, or to be levied, on property it owns.
(b) 
It shall be the duty of a grantee to file with the city secretary a sworn statement showing all receipts for the preceding quarter which statement shall be filed within fifteen (15) days following the end of each quarter. A grantee herein shall be required to install and adequately keep a system of bookkeeping to be approved by the city secretary, which books shall be subject to inspections of the governing body of the city and such person or persons as the city may designate, or either of them, so as to enable the City of Hillsboro to check the correctness of the accounts kept and to compute fairly and accurately the amount of gross receipts that may be due to the city.
(Ordinance 93-12-21 adopted 12/21/93)
No assignment, sale or subletting of any part of this franchise shall ever be made by the grantee herein without first receiving written approval of the city council of the City of Hillsboro.
(Ordinance 93-12-21 adopted 12/21/93)
The books and records of the ambulance transfer service franchise holder shall be open at any reasonable time for inspection by the city manager or any official designated by the city manager.
(Ordinance 93-12-21 adopted 12/21/93)
Attendant and drivers employed by the ambulance transfer service franchise holder shall:
(1) 
Be at least eighteen (18) years of age;
(2) 
Be citizens of the United States;
(3) 
Not have been convicted of any felony or of a misdemeanor involving moral turpitude within the past ten (10) years, and not have had any license for the operation of motor vehicles suspended or revoked within such a period;
(4) 
be the holder of a valid Texas Drivers License, entitling driver to operate an ambulance; and
(5) 
Present a certificate executed by a practicing physician showing that the person is free of contagious or communicable diseases, color blindness, or any other disability which would impair his ability to provide emergency medical services to the public.
(Ordinance 93-12-21 adopted 12/21/93)
(a) 
Personnel.
Each vehicle shall be staffed with at least two (2) attendants. The patient compartment of each vehicle shall be manned by an attendant having basic emergency medical technician or higher certification from the State of Texas. The other attendant or attendants must have emergency care attendant or higher certification. In any event, all vehicles shall be staffed with at least the minimum number and level of attendants required by state law.
(b) 
Vehicles.
Each vehicle must be authorized by the Texas Department of Health as a basic life support vehicle, and may be operated as a basic life support vehicle only when said vehicle meets all conditions required by V.T.C.A., Transportation Code, and Chapter 773 of the Texas Health and Safety Code.
(c) 
Equipment.
A vehicle may not be operated as a basic life support vehicle unless it is furnished with all of the equipment (and qualified personnel) required by the Texas Department of Health for a basic life support vehicle. A vehicle may not be operated as a advanced life support vehicle unless it is furnished with all of the equipment (and qualified personnel) required by the Texas Department of Health for an advanced life support vehicle. Such equipment must be clean, in working order and available in sufficient quantity to provide safe transport and care of sick and injured persons.
(d) 
Response Time.
A franchise holder must maintain sufficient vehicles, trained personnel, and equipment on hand to allow it to respond within one hour to any request for service. If a franchise holder is unable to maintain a one hour response for a given period of time, the franchise holder shall notify the City of Hillsboro EMS unit that it is out of service, and shall also notify persons requesting the services of the franchise holder of the period for which it will be unable to perform ambulance transfer services.
(Ordinance 93-12-21 adopted 12/21/93)
Neither the ambulance transfer service franchise holder nor any employee thereof shall refuse to transport a patient requesting transfer service, except for good cause. In determining "good cause" for purposes of this section, the ambulance transfer service franchise holder may consider whether the patient is insane, mentally ill, drunk, disorderly or unruly; whether the patient has previously willfully refused to pay for services; whether the ambulance transfer service franchise holder can safely transport the patient; or whether it is the best available ambulance service with the capabilities to perform such a transfer; or similar matters.
(Ordinance 93-12-21 adopted 12/21/93)
(a) 
The ambulance transfer service franchise holder must provide at its own expense and man twenty-four (24) hours a day a telephone in the city limits of Hillsboro for ambulance service requests.
(b) 
The ambulance transfer service franchise holder will have the privilege of receiving calls for ambulance service from the City of Hillsboro EMS.
(c) 
The ambulance transfer service franchise holder shall respond to any request for ambulance service within one hour at any time of the day, any day of the week.
(d) 
If, during a transfer, the patient's condition worsens or he suffers an acute condition, attendants of the ambulance vehicle shall immediately contact the emergency medical services dispatcher notifying him of such and then proceed on an emergency basis to the emergency care facility at the hospital of patient's choice or nearest appropriate medical facility.
A patient has a worsened or acute condition includes but is not limited to any or all of the following:
(1) 
A patient who has difficulty breathing;
(2) 
A patient who has stopped breathing;
(3) 
A patient in cardiac arrest;
(4) 
A patient who has seizures; or
(5) 
A patient who has unstable vital signs.
(Ordinance 93-12-21 adopted 12/21/93)
(a) 
The city council hereby expressly reserves the right, power and authority to fully regulate and fix by resolution the rates and charges for the services of the ambulance transfer service franchise holder to its customers, fully reserving to the city council all the rights, powers, privileges and immunities, subject to the duties, limitations and responsibilities which the constitution, the laws of the state, and the charter confer upon the city.
(b) 
The ambulance transfer service franchise holder may from time to time propose changes in the general rates by filing an application with the city secretary for consideration of the city council. Within a reasonable time consistent with law, the city council shall afford the ambulance transfer service franchise holder a fair hearing with reference to the application and shall either approve or disapprove the proposed changes or make such order as may be reasonable.
(Ordinance 93-12-21 adopted 12/21/93)