(a) 
Billing generally.
Bills for water, wastewater and solid waste services shall be mailed on or about the first day of each month for the services provided during the immediate preceding month.
(b) 
Billing date; failure to receive bill.
The billing date shall be the date of mailing, and the failure of the customer to receive any such bill shall in no way relieve the customer of the duty to pay for the services rendered on or before the due date.
(c) 
Due date.
All bills for water, wastewater and solid waste collection services are due on or before the tenth (10th) day of each month (the “due date”) or ten (10) calendar days from the date mailed.
(Ordinance 2003-04-07-009, art. IV, sec. 1, adopted 4/7/03)
If payment of any bill is not made by the due date, the city shall promptly mail a second written notice that a late charge equal to ten percent (10%) of the total billing for water, wastewater and solid waste collection services will be added to the billing. The bill shall be considered delinquent if it is not paid in full, or arrangements for payment are not made, within ten (10) days after the date the second written notice is mailed (the “delinquent date”). No payment arrangements will be made at the time of disconnection of services.
(Ordinance 2003-04-07-009, art. IV, sec. 2, adopted 4/7/03)
(a) 
Termination of service for delinquency.
The city shall have the right to and may terminate water, wastewater and solid waste collection services to any customer, including disconnecting the supply of water, at any time after the delinquent date, i.e., a customer’s bill becomes delinquent and notice of late payment has been given.
(b) 
Disconnection charges.
A charge as set forth in appendix A to this code will be assessed as a service fee for each occurrence requiring personnel to approach the residence or business unit for disconnect whether or not services are actually terminated. Such fee shall include the fee for reconnection and all disconnect fees and must be paid at the time past due monies are tendered, and prior to any reconnection or additional services being provided.
(c) 
Termination at owner’s request.
Whenever a customer who is not delinquent in the payment of any bill requests that water service be temporarily discontinued, he or she shall notify the city’s operator at least two days prior to the date he desires service discontinued. There will be a reconnect fee as set forth in appendix A to this code payable at the time customer desires services to continue.
(d) 
Termination of service due to nuisance or emergency.
The city reserves the right to terminate services at any time with or without notice in the case of an imminent threat to the public health, safety and welfare constituting a nuisance or emergency circumstance that mandates the disconnection of services. If the city disconnects due to a nuisance or emergency circumstance within the control of the property owner, the city will notify the property owner as provide in section 13.02.006.
(e) 
Reconnection when delinquent account is still outstanding.
(1) 
Any residence or property where utility services are requested to be provided where a deficient account is still outstanding from a previous customer shall not be reconnected in a different name than the account was previously connected under, unless the person requesting utility services demonstrates that the person whose name the account was previously billed to is no longer a resident of the property or in control of the property, without paying the deficiencies on the account.
(2) 
New owners of property or a new resident of a leasehold shall not be responsible for the delinquent utility accounts of a prior owner or leaser who has vacated the premises.
(3) 
No customer may establish a new utility account in his or her name who has an outstanding deficiency from any previous utility account held by the city without paying all deficiencies in addition to the deposit for the new utility account.
(Ordinance 2003-04-07-009, art. IV, sec. 3, adopted 4/7/03; Ordinance 2011-09-19-011, sec. 7, adopted 9/19/11)
A returned check fee as set forth in appendix A to this code shall be charged on each check returned to the city without payment. Accounts shall be considered delinquent if a check was tendered for payment of the account [and the check was returned,] and upon the sending of notice from the city of the return of the check the account holder shall have ten (10) days from the date of the letter to tender payment by cash or cashier’s check for the balance of the sum paid by check and the returned check fee or services shall be terminated as provided for all delinquent accounts.
(Ordinance 2003-04-07-009, art. IV, sec. 4, adopted 4/7/03)
No account may be held in the name of a person who is under the age of eighteen (18) years unless the minor requesting services provides adequate evidence that the minor has been emancipated through marriage or other legal means.
(Ordinance 2003-04-07-009, art. IV, sec. 5, adopted 4/7/03)