(a) 
Schedule of rates and charges.
The schedule of monthly rates and charges for water service furnished by the town through the facilities of the waterworks can be found in the fee schedule located in appendix A of this code.
(b) 
Due date; late payment penalty.
Fixed and prescribed monthly rates shall be paid by the users of the waterworks system to the town water department on or before the fifteenth (15th) day of the month following the month of such water usage, the same date being called the delinquent date. After such time, it is hereby made the duty of the town secretary to add a twenty percent (20%) penalty to the amount past due and unpaid.
(c) 
Disconnection of service; reconnection fee.
In the event any user or customer of such waterworks system does not pay matured rates and charges by the fifth (5th) day of the month following the above-mentioned delinquent date, then it is hereby made the further duty of the water clerk to disconnect or cause to be disconnected the water service and to assess a fee for reconnection as provided for in the fee schedule found in appendix A of this code. Service shall not be reinstated until the user or customer pays this and all amounts then due and/or delinquent.
(d) 
Deposit.
A guaranty deposit, as provided for in the fee schedule found in appendix A of this code, shall be made at the time of making application for water service by all persons. No interest will be paid by the town on security deposits made by the customers. In case a person making a deposit becomes insolvent or bankrupt, or makes an assignment for the benefit of creditors, then in that event the town shall have the right to apply the deposit to the bill that may be outstanding.
(1992 Code, sec. 11.202; 2006 Code, sec. 13.202)
(a) 
Where more than one (1) building or apartment or other subdivision of space in any residence or commercial building is served through one (1) meter, each such additional building, apartment or other subdivision of space shall be deemed a separate water service and a separate minimum charge of the regular minimum prescribed for a single service through a like meter shall be made therefor and collected by the town. The owner of the property where water is supplied through one (1) meter with more than one (1) minimum shall be liable therefor. This subsection shall not be applicable to bona fide servant quarters.
(b) 
Where more than one (1) user is serviced through one (1) meter, the total water used shall be divided by the number of users and the applicable rate applied to each segment of the consumption for the purpose of computing the total amount of the bill.
(c) 
Where any consumer is liable to the town for any water rent at one (1) place, and is thereafter located using water at some other place, the water shall be turned off at the new location until all valid accounts of that consumer past due are paid.
(d) 
Where two (2) or more families occupy the same house or apartment, and the water account is in the name of one (1), and the one (1) in whose name the account stands moves away, the remaining family is also responsible for the unpaid water bills.
(e) 
Should any person or persons move into any premises supplied with water from the town mains, without making a written application in the manner provided therefor, and use water, then such person or persons shall become responsible for all water used from the date of the last reading previous to their occupying said premises and the failure to pay same shall cause for disconnecting said service until the amount due is paid.
(f) 
In the event that two (2) or more accounts are made through one (1) meter and any bill is due against such property, and in the further event that there be a separation of such accounts, water shall not be turned on at such premises so separated until all such arrears are paid.
(g) 
Where water is supplied to more than one (1) family or occupant through a single service pipe on which there is a meter, the town will not undertake to apportion the charges for such use of water among the several owners, occupants or families, but the bill for such use of water will be charged against the owner or occupant through whose premises such service pipes pass, and in such cases each separate owner, occupant or family shall be subject to the charge heretofore specified.
(1992 Code, sec. 11.203; 2006 Code, sec. 13.203)
All consumers, unless otherwise provided for in this article, shall be supplied with water only when measured through a meter. Meters for service within the limits of the town will be furnished, installed and maintained by the town. The water superintendent shall direct and select the location of installation of all meters.
(1992 Code, sec. 11.205; 2006 Code, sec. 13.205)
The town council may render water service to premises situated outside of the limits of the town, upon the following conditions and subject to the following rules:
(1) 
Application for service; installation of pipe, connection and meter.
Any person or persons desiring to use the water shall, when an extension of a main is necessary to render such service, make application to the town requesting service, and state the purpose for which the water is to be used. Such application shall also contain an agreement signed by the owner of the property to be served, which will render the owner liable for all water rates or charges occurring under such service. In the event such application is granted, then such person or persons so applying shall, at their own cost and expense, lay the kind and character of water pipe prescribed by the water superintendent, before connecting with said waterworks main of the town, which pipe shall be laid under the supervision of the water superintendent. Furthermore, any such person or persons shall pay the service connection charges set out in the fee schedule found in appendix A of this code. All materials used shall be of the kind and character prescribed by the town, for the purpose of transporting and measuring said water so petitioned for by the said person or persons, and such water pipe and meter shall be kept at all times in a good condition of repair at the cost of such person or persons using the said water and such water connection so made, and all pipes laid by such person or persons shall be in accordance with the rules and regulations governing connections and the laying of water pipes in the town.
(2) 
Applicants for additional service to have written permission to connect.
When such extension of water mains or service pipes has been installed outside of the corporate limits and application for additional service is made to connect with such extensions or service pipe, such applicant shall present with his/her application written permission to connect with such an extension of main or service, signed by the original applicant who paid the original cost thereof or by his/her assigns.
(3) 
Contract to pay for water furnished through one meter; bond.
In case application is made for water service to any addition or portion thereof through one (1) meter service, the town shall, before water is furnished thereto, require the persons applying for such service to enter into a contract with the town, agreeing to pay for all water used in such addition or portion thereof, and to execute to the town a bond in the amount prescribed by the water superintendent, fully indemnifying the town and saving it wholly and harmless against any and all damages of any character that may arise out of or be occasioned by any injury to person or property by reason of the laying of any water pipe, or the digging of any ditch or the refilling of the same, or from any other cause, or that may arise out of the want of repair, or any condition connected with the laying of such water pipes, and guaranteeing the payment of all water charges. All such pipes shall be of the kind and character prescribed by and shall be laid under the supervision of the water superintendent.
(4) 
Town not liable for maintenance of pipe; discontinuance of waste or leakage.
The town shall not be liable for the maintenance of any water main or service pipe lying outside of the limits of the town, and the right is reserved to discontinue water service through any such main or service line which causes a waste or leakage of water.
(5) 
Town not liable for defective condition of pipes or ditches.
The town shall in no case be liable on account of any defective condition in any water pipe, or in any trench or ditch dug for the purpose of laying water pipe by any person or persons desiring to make connection with any of the town mains, and it shall always be expressly understood that the person or persons using said water shall, at all times, keep the pipes and other connections in a good condition of repair, and shall be liable for all damages occasioned to any person or property by reason of any defective condition arising through the want of repair or otherwise, to the water pipe or the ditches in which the same are laid.
(6) 
Town may revoke permission.
It is further understood that in no event will the town, under the terms of this article, be obligated to continue to furnish water to any person or persons outside of the corporate limits, but may revoke the permission at any time without notice.
(7) 
Rules and regulations.
All such service outside of the corporate limits shall, in all respects not otherwise provided herein, be subject to the same rules and regulations for service and the manner of paying the compensation, as provided for service inside of the corporate limits.
(8) 
Placing of meters.
All meters serving premises outside of the town limits shall be set inside (or as near as practicable) the town limits, and the town shall not be responsible for the condition of any mains, pipe or services outside the town limits or beyond the meter serving such premises.
(1992 Code, sec. 11.206; 2006 Code, sec. 13.206)
All meters, as nearly as possible, shall be read once a month and bills rendered therefor. If the meter reader is unable to procure a reading of the meter because ingress to the meter is obstructed in any manner, or entrance to premises is made precarious by vicious dog, or otherwise, or for any other reason, an estimated charge shall be made of the amount of water consumed and the bill adjusted by an actual reading at subsequent reading date.
(1992 Code, sec. 11.207; 2006 Code, sec. 13.207)
(a) 
Before any water shall be supplied to any person or any premises by the town, the owner or occupant shall make written application for such service upon a form provided by the town, which application shall contain a contract on the part of the applicant to pay the stipulated water rates at the time and in the manner provided for in this article, reserving to the town the right to enforce and collect all rates and charges in the manner provided for in this article, and to change rates and temporarily discontinue the service without notice to the consumer. Said application shall further provide that the town shall not be responsible for any damage by water resulting from defective plumbing, broken or faulty services or water mains, or resulting from any condition of the water itself or any substance that may be mixed with or be in the water as delivered to the consumer.
(b) 
Said application shall state whether the property is occupied by the owner or tenant, and shall give the name and address to which bills shall be sent. In case the applicant is a new consumer at such premises, the application shall give the location of the premises from which he/she last moved, and any previous locations where water was used in his/her name.
(c) 
If such application is for service to a residence, the name of the head of the family in control of said premises shall be given, and if for service other than a residence, the name or names of the persons in control of the premises or of the business conducted therein shall be given, and the application shall also show in whose name the account has been carried for water theretofore furnished for use by such family or for such business. All applications for services to office buildings must be signed by the owner or agent.
(1992 Code, sec. 11.208; 2006 Code, sec. 13.208)
(a) 
Where an application is accepted for water service, for business or residence purposes, it shall be considered the bona fide residence or business of the applicant, and should water services be discontinued for nonpayment of bills or for other infractions of this type, no new application will be accepted from the owner, agent or any other person to continue service in such place under any other name, so long as such place is occupied by the original applicant as the bona fide residence or place of business of same, until after all bills and penalties, damage to waterworks equipment and other service charges have been paid in full or some form of agreement has been reached.
(b) 
Should water services be furnished by anyone to a tenant, it shall be considered additional service to the applicant and the provisions hereof apply in the same manner.
(c) 
Upon receipt of information that this section has been violated, both the original applicant and the person making such new application shall be deemed guilty of a misdemeanor.
(1992 Code, sec. 11.209; 2006 Code, sec. 13.209)
Any consumer who shall discontinue the place of business or move from his/her residence and leave a bill for water service or any other services due the town, and shall make application for service at some other address either under his/her own name or under a different name, without stating in such new application the old address and name under which water was used at the address where there is a bill due, shall be guilty of a misdemeanor.
(1992 Code, sec. 11.210; 2006 Code, sec. 13.210)
Where water is used in the construction or repair of property, same shall be charged against the contractor or the person making application for the water service and a deposit shall be paid to guarantee payment for water used in the construction or repair. The amount of deposit required will be determined by the water superintendent when the application is made and the water will be turned on when the deposit has been paid.
(1992 Code, sec. 11.212; 2006 Code, sec. 13.212)
Where water is furnished to any premises through a meter, it shall hereafter be unlawful for any person, firm or corporation engaged in any work or public improvement, or work of any character, or for any other reason, to take water from any hydrant or water connection without first having secured the consent of and made arrangements with the person to whom the water is being furnished on such premises by the town. In each instance that water is so used, the person, firm or corporation using the same shall immediately give written notice thereof to the town stating therein the premises from which water was secured and the approximate amount used. It shall be unlawful for any person to use water from any service connection until application for such service shall have been filed as hereinabove provided. Any person, firm or corporation violating this section shall be deemed guilty of a misdemeanor.
(1992 Code, sec. 11.213; 2006 Code, sec. 13.213)
(a) 
In case any person shall move into any premises, he/she shall file an application for water service in accordance with the provisions of this article before using any water from the service connections for such premises.
(b) 
In case any consumer shall change his/her place of residence or business, he/she shall, within twenty-four (24) hours after such change, give notice thereof to the town.
(1992 Code, sec. 11.215; 2006 Code, sec. 13.215)
The owners of town property to which water is furnished by the town shall be liable for all charges for water furnished to such property regardless of occupancy, and shall give the town notice of any change of occupancy within seventy-two (72) hours thereafter. The town shall promptly give the owner notice of any delinquent water charges billed to any occupant other than the owner, but failure to give such notice shall not affect the owner’s liability hereunder.
(1992 Code, sec. 11.216; 2006 Code, sec. 13.216)
No service shall be furnished to any person who is delinquent in the payment of any bill for water furnished on the premises to which water service is desired or to any other premises in the town.
(1992 Code, sec. 11.217; 2006 Code, sec. 13.217)
Whoever intentionally, by any means or device, prevents water from passing through any meter belonging to the town or used in connection with the supply of water to any consumer by said town to register the amount of water passing through said meter, or intentionally prevents a meter from duly registering the quantity of water supplied, or in any way interferes with its proper action or just registration, or without the consent in writing of the water superintendent intentionally diverts any water from any pipe or pipes of the town or otherwise intentionally uses, or causes to be used, without the consent of the town, any water produced or distributed by the town, or any person who retains possession of or refuses to deliver any meter or other appliance loaned to him/her by the town for the purposes of furnishing water through the town, shall for every such offense be fined as hereinafter provided. The presence of any device or pipes resulting in the diversion of water or prevention of its free passage and registration by the meter or diverting from the meter as above defined or resulting in the prevention of water from reaching the meter, or preventing the just registration of the meter or meters or the taking of any water except through a meter as above set forth, shall constitute prima facie evidence of knowledge on the part of the person owning or having custody and control of the room, building, place or premises where such device or pipe is of the existence thereof and knowledge of such existence to the person who would be benefited by the failure of the water to be properly metered, and shall further constitute prima facie evidence of intention on the part of such person or persons to defraud, and shall bring such person prima facie within the scope, meaning and penalties of this article.
(1992 Code, sec. 11.218; 2006 Code, sec. 13.218)
It shall be unlawful for any person or persons to use water from the town without an application or permit, or to turn on the water for use on his/her premises after the same has been, for any reason, cut off, or before the same has been turned on by the town, without first having secured a permit from the town to turn on the water at such place.
(1992 Code, sec. 11.219; 2006 Code, sec. 13.219)
Before any water service shall be installed to serve any premises from the water mains within or without the limits of the town, the owner, tenant or occupant of the premises shall make written application for water service as provided in this article. No permit for any connection with the water mains or service lines of the waterworks system shall be issued until such application is accepted by the town.
(1992 Code, sec. 11.220; 2006 Code, sec. 13.220)
(a) 
The town shall install and maintain all service connections in the streets or alleys within the limits of the town and shall charge for the installation and maintenance of all such service connections a sum sufficient to cover the cost thereof, such sum to be determined and collected by the town at the rate as found in the fee schedule in appendix A of this code.
(b) 
In the event, upon completion of the work for which deposit has been made, final cost is less than the amount of estimate or deposit, a refund of the amount of overpayment will be immediately made to the party or parties from whom the deposit was received.
(1992 Code, sec. 11.221; 2006 Code, sec. 13.221)
(a) 
No connection for a sprinkler or fire service shall be permitted without a meter, or a detector check with a bypass meter, except an alarm or closed system, and only after application therefor has been made to and granted by the town and approved by the water superintendent. In no instance shall any connection be made with any sprinkler or fire service without the written consent of the town. Should it be found that any unauthorized connection has been made, or that any water has been used from a sprinkler or fire service for any other purpose than extinguishing a fire, or that a waste of water is permitted from such connection through leaks in the pipes or fixtures, the water service shall be shut off and not turned on until a meter of the kind and size prescribed by the water superintendent shall have been furnished and installed at the expense of the consumer. In this event, the consumer shall make application for the service. Failure to comply shall be sufficient cause for discontinuance of service.
(b) 
The furnishing, installation and maintenance of all meters, checks, bypasses, valves, piping, etc., necessary for the installation and operation of sprinkler systems and fire services shall be at the expense of the consumer.
(1992 Code, sec. 11.222; 2006 Code, sec. 13.222)
(a) 
All water pipe laid in streets, alleys, or public thoroughfares within the limits of the town shall thereupon become the property of the town. All water systems laid within the limits of the town and connected with the waterworks system shall be constructed under the supervision of and in accordance with plans and specification approved by the water superintendent.
(b) 
The town may decline to accept any application for water service either inside or outside of the limits of the town if, upon examination, the water mains, service pipes, valves, fire hydrants or other equipment are of such quality or size, or are installed in such manner, as will not comply with the standards and specifications of the town.
(c) 
Where water is furnished by the town through a master meter to service private water systems or subdivisions within or without the limits of the town, all water meters set and connected therewith to serve individual consumers, whether they are to be read and billed by the town or by the owner of such water system or subdivision, shall be installed by licensed and bonded plumbers upon permits issued by the town in accordance with the rules and regulations governing any other service in the waterworks system.
(1992 Code, sec. 11.223; 2006 Code, sec. 13.223)
All meters, curb cocks, valves and meter boxes connected with the mains and service pipes, including those furnished at the expense of the consumers or property owners, shall remain under the direct control of the town, and it shall be unlawful for any person or persons other than those authorized by the town to connect, disconnect, move or tamper with any such meter or to turn on or off the water at the curb cock, valve or meter, or to open, move or tamper with any meter box, or for anyone to open any meter box in any way except with a regulation meter box key.
(1992 Code, sec. 11.224; 2006 Code, sec. 13.224)
Is shall be unlawful for any person to take or use water from the system of the waterworks of the town except under the terms and conditions specified in this article. All owners and occupants of property are hereby prohibited from furnishing water to any person or persons for any purpose whatsoever without the written consent of the town.
(1992 Code, sec. 11.225; 2006 Code, sec. 13.225)
No bypass or connection between the meter and the main shall be made, maintained or permitted except as may be installed upon written permission from the town.
(1992 Code, sec. 11.226; 2006 Code, sec. 13.226)
(a) 
It shall be unlawful for any person or persons to place upon or about any fire hydrant, gate valve, manhole, curb cock, meter or meter box connected with any water pipe of the town, any object, debris or structure of any kind, so as to prevent free access to the same at all times.
(b) 
Any person who unlawfully, willfully, or maliciously injures, defaces or destroys any reservoir, machinery, pipes, hydrants, meters, meter boxes, lids or other fixtures, properties or supplies belonging to the town, or who uses or takes from the town any water supplies or property except in accordance with the rules and regulations, shall be deemed guilty of a misdemeanor.
(c) 
Any person who shall tap or connect with the waterworks of the town, or who shall turn on the water from such waterworks, without first having obtained a permit to do so from the town, or who shall interfere with any water meter, service, main, standpipe or any other waterworks property, shall be deemed guilty of a misdemeanor.
(1992 Code, sec. 11.227; 2006 Code, sec. 13.227)
It shall hereafter be unlawful for any person to make or cause to be made any metallic connections, either directly or indirectly, with the water mains, laterals, or supply or service pipes of the town, or any private pipes, mains or laterals which are connected to or with any such water mains, laterals, or supply or service pipes of the town, whereby any electrical current shall be communicated to or transmitted along or through such water mains, laterals, or supply or service pipes of the town.
(1992 Code, sec. 11.228; 2006 Code, sec. 13.228)
(a) 
All water meters furnished by the town shall remain at all times the property of the town, and shall be maintained and repaired, when rendered unserviceable through fair wear and tear, and renewed by the town. When replacements, repairs or adjustments of any meter are rendered necessary by the act, neglect or carelessness of the owner or occupant of any premises, any expense caused to the waterworks thereby shall be charged against and collected from the owner of the premises, and if not paid, services shall be discontinued.
(b) 
Any consumer shall have the right to demand that the meter through which water is being furnished be examined and tested by the town for the purpose of ascertaining whether it is or is not registering correctly the amount of water which is being delivered through it to the consumer; provided that, when such consumer desires to have any meter so examined and tested, such consumer shall make application in writing to the town and with such application shall agree to a fee as provided for in the fee schedule found in appendix A of this code.
(1992 Code, sec. 11.229; 2006 Code, sec. 13.229)
(a) 
Fire hydrants are provided for the sole purpose of use to extinguish fires and are to be used and opened only by the town or fire department, or such person as may be given written authority by the town.
(b) 
To insure for safety and protection of fire hydrants for fire protection, any person or persons authorized to open fire hydrants shall use only an approved spanner wrench and shall replace the caps on the outlets when the same are not in use. Failure to do so shall be sufficient cause to prohibit further use of the hydrants and to refuse to grant subsequent permits for the use of fire hydrants, in addition to the penalty provided herein.
(c) 
It shall be unlawful for any person to conduct or carry away from any fire hydrant any water without a written permit from the town.
(1992 Code, sec. 11.230; 2006 Code, sec. 13.230)
(a) 
Where water is used as an auxiliary supply to a roof or suction tank, which is also supplied by water from any other source, such tank shall not be of the pressure type but open. The delivery of water shall be above the tank flow line and controlled by some type of automatic valve.
(b) 
It shall be unlawful to maintain storage tanks supplied only with water, unless the tanks are satisfactorily built and covered so as to prevent the entrance of contamination. They shall also be subject to periodic inspection by the town and maintained in a manner wholly satisfactory to the standards and requirements of the department of state health services.
(c) 
It is intended that no private supplies, including deep well systems, shall be interconnected with the waterworks system, except as hereinafter provided:
(1) 
Correction and maintenance, in a manner satisfactory to the department of state health services and the town, of all existing sanitary defects in and around the private supply system.
(2) 
Provision to be made for complete bacteriological analysis by the town of the supply involved, in accordance with the standard methods of water analysis of the American Public Health Association. This requirement means not less than four analyses each month of two (2) standard samples, or more often if the analyses warrant.
(3) 
Provision by the owner of the private system involved to pay an equitable pro-rata part of the cost of all inspections and testing herein required. The rates and method of paying for the same shall be determined by the town.
(d) 
Should any system supplied by town water be operated in violation of any provision of this article, it shall be the duty of the town to completely disconnect all service lines serving such system until this section is properly complied with. Any cost of such disconnection and the estimated cost of reconnection must be paid for by the consumer before service shall be restored.
(1992 Code, sec. 11.231; 2006 Code, sec. 13.231; Ordinance adopting 2021 Code)
No person other than a bonded plumber, licensed and operating under the laws of the state, shall connect any water service on the property or outlet side of the meter box. Whenever such plumber shall use the water in testing the pipes or repairing fixtures, he/she shall, in every instance, before leaving the premises, see that the curb cock is left in the position he/she found it when he/she first opened the meter box, and it shall be the duty of such plumber to notify the town in every instance where he/she finds, or has reason to believe, that any meter, meter box or other waterworks equipment has been improperly tampered with. Such plumber shall in no event disconnect a meter or any fitting in a meter box, nor shall he/she change the level or location of such meter or meter box. Before leaving the premises, it shall be his/her duty to see that the meter box cover is securely in place and locked.
(1992 Code, sec. 11.232; 2006 Code, sec. 13.232)
For the convenience of the consumer, and as a measure of safety to the service, the following regulations are enacted and made a part of this article:
(1) 
Stop and waste cock.
Consumers shall install an approved “stop and waste cock” inside the property line, at a location accessible in case of emergency, and shall not use the curb cock at the meter in lieu thereof.
(2) 
Check valve.
If, in the judgment of the town, the placing of an approved check valve on the property side of a water meter serving any consumer is considered necessary for the safety of the water system, such approved check valve shall be immediately installed at the expense of the consumer, after due notice in writing shall have been given to the consumer by the town.
(3) 
Interrupted service.
All persons having boilers supplied directly with town water do so at their own risk. The town shall not be liable for any damage that may occur on account of the water being cut off for any purpose, or on account of the breaking of any pipe or fixture by pressure of the town from the town mains.
(4) 
Reserve supply for boilers.
Where town water is used to supply a boiler, the owner should provide a tank of sufficient capacity to afford a supply of at least twelve (12) hours, into which tank the service pipe will be discharged.
(5) 
Shutting off water for repairs or other purposes.
The town may, at any time, order the water cut off from any premises connected with the town mains for repairs, extensions or other necessary purposes.
(6) 
Exposing meter or fire hydrant to damage from traffic; moving meter or hydrant.
It shall be unlawful to build driveways, etc., in such a manner as to expose any meter or fire hydrant to damage from traffic. Whenever the property owner requests the moving of any meter or fire hydrant, such cost shall be at the expense of said property owner. In such case the property owner or contractor shall make application to the town to have such structure moved. Upon approval by the town the property owner or contractor shall be furnished with an estimate of the cost of such moving. Upon deposit of such estimated sum, by the property owner or contractor, the town will proceed to make the desired change in location of said structure.
(7) 
Illegal connection to service.
It shall be unlawful to connect to any service until the meter has been installed or approval has been secured from the town.
(8) 
Separation of water and sewer pipes.
No sewer pipe or ditch shall be placed nearer than two (2) feet to any pipe connected with the water system of the town, and when necessary to remove or replace any water pipes in streets or alleys to conform with the provisions of this section, the expense shall be borne by the person requiring the change to be made.
(9) 
Inspections.
(A) 
Any such officer, inspector, foreman, or authorized employee of the town shall, upon presentation of his/her credentials, have free access to any premises supplied with the town water for the purpose of making an inspection thereof or for reading meters.
(B) 
In case any such authorized employee shall be hindered or prevented in making such examination, the town may, upon notice given to such owner or occupant, cause the water to be turned off from such premises.
(10) 
Sidewalk or driveway construction.
(A) 
Before any person shall construct any sidewalk or concrete driveway on any street in the town, he/she shall give the town notice in writing at least twenty-four (24) hours before such work of construction is begun, stating where such sidewalks or driveways are to be constructed, and where work thereupon will be begun, in order that the town may have ample opportunity to rearrange the water pipes and to set meter boxes and other water service accessories where necessary.
(B) 
It shall be unlawful for anyone constructing a sidewalk in the town to construct the same over and above any stop box or meter box of the waterworks department, but all such stop boxes or meter boxes shall be left free and open and accessible from the top of such sidewalk.
(11) 
Street work.
All contractors, persons or corporations who open, grade, regrade, fill, excavate or work any street or alley shall give ten (10) days’ written notice to the town for the removal, raising or lowering of any water mains, pipes, fittings, meters or other waterworks material that may interfere with such work, and upon failure to furnish such notice, any damage resulting from such failure will be charged against the contractor, person or corporation responsible.
(12) 
Service charges for turning water on or off.
There shall be a service charge, as provided for in the fee schedule found in appendix A of this code, to the consumer or owner for emergency calls to turn water on or off.
(13) 
Verification of meter reading; adjustment of bill due to hidden leaks or other causes.
(A) 
In any case where there appears to be a gross discrepancy in the amount of water bill, or in the reading of a meter, an inspector will be sent by the town to verify and inspect the reading of the meter.
(B) 
The town will make free inspection, but where a customer insists on such a number of inspections as to be unreasonable in the opinion of the water superintendent, a charge at the current rate for inspections may be added to the consumer’s bill.
(C) 
In cases where a consumer suffers a material increase in his/her water bills due to hidden water leaks or other latent causes of which he/she was unaware, and which could not possibly have been detected by him/her, an adjustment of such account may be allowed on the following basis. His/her water bill of the previous year shall be averaged for the three (3) months, including the month previous to the discovery of the leak, the month of the leak and the month following the leak. If he/she has not been a customer for that period of time, then the average shall be that of the last three (3) months immediately preceding the month of the leak. The application for adjustment shall be filed within sixty (60) days of the date that the leak occurs or that the overcharge has been discovered, either by a billing or by discovery of the leak itself. There shall be added to the adjusted cost an additional fee of ten percent (10%). This adjustment shall be only for private residences and not for commercial establishments. The water superintendent or meter inspector shall verify the break and then make the proper adjustment on the bill.
(14) 
Size and kind of pipes.
Only pipes of a size and kind prescribed by the town shall be used to connect with the water mains and pipes of the town waterworks, and the use of any [other] kind of pipe is expressly prohibited.
(1992 Code, sec. 11.233; 2006 Code, sec. 13.233; Ordinance adopting 2021 Code)