(a) 
Registration required.
No retail electric provider, without first registering with the municipality, may serve the residents as a retail electrical provider.
(b) 
Registration information.
Registration under this article shall be submitted on a form provided by the municipality. The registration shall be accompanied by any additional documents required therein or in rules issued by the city manager. These forms shall include, but not be limited to, the following;
(1) 
The name and legal status of the registrant, including any affiliates who are required to register pursuant to this section;
(2) 
The name, address and telephone number of an officer, agent or employee who will serve as the contact point for the registrant;
(3) 
The name(s), address(es), and telephone number(s) of the individual(s) designated to receive, process, and resolve customer complaints.
(c) 
Registration fee established.
Each retail electric provider required to register under this article shall pay to the municipality an initial registration fee in the amount set forth in the fee schedule in appendix A of this code. The subsequent annual registration fee may be changed from time to time by the city manager based upon the city manager's assessment of the amount necessary to recover all of the municipality's costs incurred in processing the registration.
(d) 
Payment of registration fee.
(1) 
Each retail electric provider registered in the municipality shall pay an annual registration fee comprised of administrative costs as set forth in subsection (c) for maintenance of its registration.
(2) 
Unless otherwise specified, the annual registration fee shall be paid to the municipality by January 31 of each year.
(3) 
For good cause, the municipality may extend, for not to exceed one month, the time for making payment.
(4) 
No acceptance by the municipality of any payment hereunder shall be construed as an accord that the amount paid is in fact the correct amount, nor shall such acceptance of such payment be construed as a release of any claim the municipality may have for additional sums payable.
(5) 
The payments hereunder are not a payment in lieu of any tax, fee or other assessment except as specifically provided in this section, or as required by applicable law.
(6) 
Notwithstanding the foregoing, in the event a registrant that is obligated to pay a fee ceases to provide service for any reason, such registrant shall make a final payment of any amounts owed to the municipality within 90 calendar days of the date its operations in the municipality cease.
(e) 
Exemption.
The REP serving as electric provider for the city's municipal electric needs is exempt from the filing requirement during the term of service unless that REP serves end users within municipal limits other than the municipality. The REP serving municipal accounts is exempt from the registration fee.
(Ordinance 1-1-02 adopted 1/8/2002; 1997 Code, sec. 112.01; Ordinance adopting 2023 Code)
(a) 
The municipality may, in its discretion, monitor the registration and certification status of a REP. Monitoring may include:
(1) 
Confirming with the PUC every six months that certification is current; and
(2) 
Referring all customer complaints to both the REP and PUC.
(b) 
All registered REPs must file a quarterly report regarding each complaint from a resident of Jacksboro until resolution is achieved. Such report shall include:
(1) 
The name and address of the complainant;
(2) 
The date the complaint originated;
(3) 
The nature of the complaint;
(4) 
Resolved matters; and
(5) 
Unresolved matters.
(Ordinance 1-1-02 adopted 1/8/2002; 1997 Code, sec. 112.02)
(a) 
Generally.
The municipality may suspend or revoke a retail electric provider's registration and operation in the municipality for significant violations of PURA chapter 39 or the rules of the state public utility commission adopted under that chapter, or for the retail electric provider's failure to comply with any provision of this article.
(b) 
Violations.
Significant violations include, but are not limited to, the following;
(1) 
Providing false or misleading information to the PUCT or the city;
(2) 
Engaging in fraudulent, unfair, misleading, deceptive, or anticompetitive business practices or unlawful discrimination;
(3) 
Switching, or causing to be switched, the retail electric provider for a customer without first obtaining the customer's permission;
(4) 
Billing an unauthorized charge, or causing an unauthorized charge to be billed to a customer's retail electric service bill;
(5) 
Failure to maintain continuous and reliable electric service to its customers pursuant to this article;
(6) 
Failure to maintain the minimum level of financial resources as required by the PUCT;
(7) 
Bankruptcy, insolvency, or the inability to meet financial obligations on a reasonable and timely basis;
(8) 
Failure to timely remit payment for invoiced charges to a transmission and distribution utility pursuant to the terms of the state-wide standardized tariff adopted by the PUCT;
(9) 
Failure to observe any scheduling, operating, planning, reliability, and settlement policies, rules, guidelines, and procedures established by the independent system operator of the transmission grid;
(10) 
A pattern of not responding to PUCT or city inquiries or customer complaints in a timely fashion;
(11) 
Suspension or revocation of a registration, certification, or license by any state or federal authority;
(12) 
Conviction of a felony by the registrant or principal employed by the registrant, of any crime involving fraud, theft or deceit related to the registrant's service;
(13) 
Not providing retail electric service to customers within 24 months of the certificate being granted by the PUCT;
(14) 
Failure to serve as a provider of last resort if required to do so by the PUCT pursuant to PURA section 39.106(f); and
(15) 
Failure, or a pattern of failures, to meet the conditions of this article or PUCT rules or orders.
(c) 
Initiation of revocation process.
(1) 
Upon information and belief, the city manager or a designated representative may give notice to a registrant that, based upon alleged or perceived violations of this article, registration is to be revoked in not less than 30 days from the date the notice is deposited in the U.S. mail. The registrant will have not less than ten days from the date the notice is mailed to respond to the notice and show why revocation should not occur.
(2) 
The notice letter shall specifically identify the alleged or perceived violations and indicate the scheduled date for revocation.
(3) 
Not less than seven days prior to the date scheduled for revocation, the city manager or his or her designated representative will issue a written ruling that revokes the registration, dismisses the action or extends the process of review of registration according to an identified schedule.
(d) 
Appeals.
If registration is to be revoked, a registrant may file an appeal to the city council with the city manager. If the appeal is filed prior to the date scheduled for revocation, the action will be stayed for 30 days to provide an opportunity for the city council to consider the appeal. If the council agrees to entertain the appeal, the registrant may submit written materials to the council prior to the council's consideration of the matter in a noticed public hearing. However, oral presentations related to the appeal are a matter of council discretion and not a matter of the REP's right.
(Ordinance 1-1-02 adopted 1/8/2002; 1997 Code, sec. 112.03)
(a) 
Any registrant who has not been granted an extension of time for remittance of a fee due and who fails to remit any fee imposed under section 12.06.001(d) prior to January 31 shall pay a penalty of $100.00.
(b) 
Any registrant who has not been granted an extension of time for remittance of a fee due, and who fails to pay any delinquent remittance on or before a period of 30 days following the date on which the remittance first becomes delinquent, shall pay a second delinquency penalty of $15.00 plus the amount of the fee and the amount of the penalty first imposed.
(c) 
Any REP that remains delinquent in the payment of annual registration fees after March 31 shall be subject to having registration suspended.
(Ordinance 1-1-02 adopted 1/8/2002; 1997 Code, sec. 112.99)