All utility billings for any given month shall be due and payable in the city office on the twelfth (12th) day of the month by 3:00 p.m. If the twelfth (12th) day of the month falls on a day which city offices are closed, the 10% penalty will [be] assessed on the first day following the 12th day of the month when city offices are open to the public.
(Ordinance 725 adopted 9/18/17)
The reconnect fee is due and chargeable on the twenty-second (22nd) day of the month by 3:00 p.m. after which a customer’s water bill becomes delinquent and remains unpaid, without regard to whether or not city personnel have actually disconnected the customer’s water meter. If the twenty-second (22nd) day of the month falls on a day which city offices are closed, the reconnect fee becomes due and is charged at 3:00 p.m. on the next business day following the twenty-second of the month when city offices are open to the public. Disconnects will begin on the twenty-third (23rd) day of the month at 8:00 a.m. or next business day if the 23rd falls on a day which city offices are closed. Any payment received before 3:00 p.m. on the 23rd will be reconnected same day, payments received after 3:00 p.m. will be reconnected next business day.
(Ordinance 725 adopted 9/18/17)
Upon failure to pay any month’s utility billing by the twenty-second (22nd) day of any such month, the city shall terminate utilities to customer on the twenty-third (23rd) day of such month and may apply as much of the utility deposit of such customer to the balance due on customer’s utility account on the twenty-eighth (28th) day of that month. If the 28th day falls on a day which city offices are closed, account will be terminated the first day following the 28th day of the month when city offices are open.
(Ordinance 725 adopted 9/18/17)
Water, sewer and garbage deposits shall be charged in accordance with the fee schedule in appendix A of this code.
(1988 Code, ch. 11, sec. 4.00)
The utility connection and reconnection charges shall be charged in accordance with the fee schedule in appendix A of this code.
(1988 Code, ch. 11, sec. 5.00)
The water and sewer service rates shall be charged in accordance with the fee schedule in appendix A of this code.
(1988 Code, ch. 11, sec. 6.00)
The charges for the collection of garbage shall be as provided for in the refuse collection franchise agreement.
(1988 Code, ch. 11, sec. 7.00)
(a) 
A one dollar ($1.00) voluntary contribution will be added to the monthly utility bill for the benefit of the city’s volunteer fire department. Said fee shall be held by the city on behalf of the department to be used for the purchase of new equipment for use by the department. A monthly total and overall fund balance shall be reflected on the financial report. Any utility customer who does not wish to participate in the voluntary contribution program may subtract the contribution amount from the billed amount before payment is remitted.
(b) 
Each utility customer at the time that the customer first becomes a customer, and at least annually thereafter shall receive a written statement describing the procedure by which the customer may make a contribution with the customer’s bill payment to the city’s volunteer fire department, inform the customer that a contribution is voluntary, and the deductibility status of the contribution under federal income tax law.
(c) 
The city may keep from the contributions an amount equal to the lesser of the city’s expenses in administering the contribution program or five percent of the amount collected as contributions.
(d) 
Amounts collected under this section are not rates and are not subject to assessments, late payment penalties, or other utility-related fees.
(Ordinance 818 adopted 6/15/20)