City shall have the right to inspect at any time during normal business hours all books, records, maps, plans, service complaint logs, performance test results and other like materials of Grantee which relate to the operation of the franchise. Grantee shall keep a separate record for the franchise at an office within the franchise area, which record shall show the items set forth herein. Grantee shall provide such information in such form as may be reasonably required by City for said records.
If any of such books or records are not kept in the local office, or upon reasonable request made available to City, and if City shall determine that an examination of such records is necessary or appropriate to the performance of any of City's duties, then all travel and maintenance expense necessarily incurred in making such examination shall be paid by Grantee.
(Prior code § 63050; added by Ord. No. 1407CCS, adopted 4/28/87)
(a) 
In any event Grantee shall at all times maintain:
(1) 
The complaint file required by Section 6.108.16.070.
(2) 
A full and complete set of plans, records and "as-built" maps showing the exact location of all cable communications system equipment installed or in use in the franchise area, exclusive of subscriber service drops.
(Prior code § 63051; added by Ord. No. 1407CCS, adopted 4/28/87)
(a) 
Non-Discrimination. Grantee shall not deny service, deny access, or otherwise discriminate against subscribers, channel users, or general citizens on the basis of sex, race, color, religion, ancestry, national origin, age, handicap, pregnancy, marital status, family composition, or the potential or actual occupancy of minor children. Grantee shall comply at all times with all applicable federal, state, and local laws and regulations, and all executive and administrative orders relating to nondiscrimination which are hereby incorporated and made part of this ordinance by reference.
(b) 
Fairness and Accessibility. The entire system of Grantee shall be operated in a manner consistent with the principle of fairness and equal accessibility of its facilities, equipment, channels, studios, and other services to all citizens, businesses, public agencies, and other entities having a legitimate use for the system, and no one shall be arbitrarily excluded from its use. Allocation of use of said facilities shall be made according to the rules or decisions of Grantee, City in its lawful exercise of regulatory authority, and any state or federal regulatory agencies affecting the same.
(Prior code § 63052; added by Ord. No. 1407CCS, adopted 4/28/87)
(a) 
It shall be the right of all subscribers to continue receiving service insofar as their financial and other obligations to Grantee are honored. In the event that Grantee elects to overbuild, rebuild, modify, or sell the system, or City gives notice of intent to terminate or fails to renew this franchise, Grantee shall act so as to ensure all subscribers receive continuous, uninterrupted service.
In the event of a change of franchisee, or in the event a new operator acquires the system, Grantee shall cooperate with City, new franchisee, or operator in maintaining continuity of service to all subscribers. During such period, Grantee shall be entitled to the revenues for any period during which it operates the system, and shall be entitled to reasonable costs for its services when it no longer operates the system.
(b) 
In the event Grantee fails to operate the system for seven consecutive days without prior approval of City or without just cause, City may, at its option, operate the system or designate an operator until such time as Grantee restores service under conditions acceptable to City or a permanent operator is selected. If City is required to fulfill this obligation for Grantee, then during such period as City fulfills such obligation, City shall be entitled to collect all revenues from the system, and Grantee shall reimburse City for all reasonable costs or damages in excess of the revenues collected by City that are the result of Grantee's failure to perform.
(Prior code § 63053; added by Ord. No. 1407CCS, adopted 4/28/87)
Grantee shall have the authority to promulgate such rules, regulations, terms, and conditions governing the conduct of its business as shall be reasonably necessary to enable Grantee to exercise its rights and perform its obligations under the franchise and to assure an uninterrupted service to each and all of its customers. Such rules regulations, terms, and conditions shall not be in conflict with the provisions hereof or applicable state and federal laws, rules, and regulations. Such rules, regulations, terms and conditions shall be filed with City.
(Prior code § 63054; added by Ord. No. 1407CCS, adopted 4/28/87)
Every employee of Grantee or its construction contractors or subcontractors shall be clearly identified with the name of Grantee visible to the public as a representative of Grantee. Every service vehicle of Grantee or its construction contractors or subcontractors shall also be clearly marked. All letters and numbers on such vehicles shall be at least three inches high. Grantee employees and agents shall also wear an identification badge with the agent's name and photograph.
(Prior code § 63055; added by Ord. No. 1407CCS, adopted 4/28/87)
Throughout the terms of the franchise, Grantee shall conduct its business as an Equal Opportunity Employer. In addition, throughout the term of the franchise, Grantee shall maintain a policy that all employment decisions, practices, and procedures are conducted without discrimination in violation of state or federal law on the basis of an individual's race, color, religion, age, sex, national origin, or physical or mental handicap. Grantee's policy shall apply to all employment actions including advertising, recruiting, hiring, promotion, transfer, renumeration, selection for training, company benefits, disciplinary action, lay-off, and termination. Grantee shall carry out this policy through continued dedication to a determined and sustained effort to provide equal employment opportunities.
(Prior code § 63056; added by Ord. No. 1407CCS, adopted 4/28/87)