The city may establish and impose user fees for services provided by the city fire department and the city police department in responding to the following types of incidents: repeat false burglary, robbery, panic and fire alarms, repeat 9-1-1 hang-ups, utility standby service, emergency inspections, and emergency and non-emergency motor vehicle incidents. The fees must be based on actual costs of the services and that which is usual, customary and reasonable, which may include any services, personnel, supplies, and equipment. The fees will be set by resolution of the city council.
(Ord. 771 § 4, 2013; Ord. 813 § 2, 2019)
Applicable fees will be billed to the property owner and/or lessee in the event of a false alarm or 9-1-1 hang-up, to the utility requesting the standby service, to the property owner and/or lessee requesting the emergency inspection, or to the responsible party and/or their insurance carrier in the case of a motor vehicle incident. All revenue collected from the fees will be placed in the city's general fund and may be used for any lawful purpose. The city may contract with a third-party billing service for the collection of such fees.
(Ord. 771 § 4, 2013; Ord. 813 § 2, 2019)
Any person billed directly by the city for a user fee under this chapter may appeal the charges to the city manager by sending a copy of the invoice and a written explanation as to the invalidity or inaccuracy of the charges. This appeal must be mailed within thirty days from the date of invoice to be considered. The city manager will have thirty days from receipt of the appeal to confirm or modify the invoice. The appealing party will receive written notice of the decision. The city manager's decision will be final. If the city contracts with a third-party billing service for the collection of fees, then the party charged the fee must utilize the appeal procedures and processes offered by the third-party billing service and shall have not right of appeal to the city manager.
(Ord. 771 § 4, 2013; Ord. 813 § 2, 2019)