[CC 1993 § 67.100; Ord. No. 3477, 7-11-2022]
A. 
Every person, firm or organization desiring to obtain water from the municipal waterworks system of the City of Glasgow, Missouri, shall, before becoming eligible to be a customer of the said municipal waterworks system, install an approved water meter to measure and record the volume of water which is received from such system by the said person, firm, or organization. Such meter shall be installed in a proper meter pit, and shall be located on the property of the customer as close as is practicable to the individual property line and City water main, as determined by the Superintendent of Municipal Services.
B. 
All water taps shall be performed by employees of the City of Glasgow, Missouri, provided that the person, firm, or organization desiring to become a customer of said municipal waterworks system shall be solely responsible for the performance of all work related to the installation of said water meter, including but not limited to excavation and backfilling.
[Ord. No. 3486, 1-9-2023]
A. 
All water meters which are attached to the City water system shall be considered the property of the City of Glasgow and shall be maintained and repaired at no cost to the water customer.
B. 
All water meters shall be installed in accordance with the provisions of Section 700.030 and shall be outside the building which such meter is intended to serve and placed in a manner and position so as to be readily accessible to the Water Department personnel of the City of Glasgow. No person, entity, or firm shall obstruct the City's access to water meters in any way, including but not limited to the planting of trees or shrubs, the construction or placement of structures over, above, or within three (3) feet of the water meter, or the placement of any other material or thing which would impede the City's access to the water meter.
C. 
The terms of this Section shall be applicable to all future installations of water service and all repairs to water service now installed.
D. 
The Water Maintenance Department maintains all main lines in the distribution system, along with service lines up to the meter.
E. 
Leak Adjustments.
1. 
Water users may apply to the City for a leak adjustment to their sewer fees for qualifying water leaks.
2. 
Leak adjustments will only be considered for leaks occurring on the service line that connects the house to the meter.
3. 
Leak adjustments will not be considered for:
a. 
Leaks occurring indoors, such as those stemming from faucets, toilets, blown pressure valves or hoses, faulty pipes or appliances.
b. 
Premises left or abandoned or vacated without reasonable care for the plumbing system.
c. 
Filling of swimming pools or leaks attributed to or associated with swimming pools.
d. 
Leaks or excessive water use on irrigation systems, or otherwise associated with the watering of lawns or landscaping; livestock tanks included.
e. 
Homes under construction.
[CC 1993 § 67.105; Ord. No. 2987, 5-12-2003]
A. 
Each person who desires to obtain water from the municipal waterworks from the City of Glasgow, Missouri, shall deposit with the City such security as may appear to the Board of Aldermen to be required to insure payment of water used, sewerage fees, and solid waste collection charges for an average two-month period. Generally a deposit will not be required for individuals who own the dwelling in which they live. Renters will be required to make such a deposit. In no case shall the deposit exceed one hundred fifty dollars ($150.00).
B. 
If the water service for which the deposit was made is disconnected either voluntarily or involuntarily and at the time of disconnection a balance is due on the account for that dwelling or location, the Collector may apply the deposit, up to the full amount of the deposit, to the amount due for water used, sewerage service, solid waste collection charges, primacy fees, sewer connection fee, taxes, and penalties accrued against that account with balance, if any, going to the person or persons designated on the water connection application with the City of Glasgow.
C. 
Each application for water connection shall set forth who paid for the water connection. Upon termination of water usage, any person applying for a refund of the deposit or balance of the deposit must show an assignment of that deposit by the person or persons who made the deposit to the person requesting the refund. If the records show that more than one (1) person contributed to the deposit, for purposes of refund the collector may engage in the presumption that each person who contributed to the deposit contributed an equal share unless all named on the deposit agree otherwise.
[CC 1993 § 67.106; Ord. No. 3157, 5-11-2009; Ord. No. 3477, 7-11-2022]
Every person, firm, or organization tapping into the water supply system of the City of Glasgow, Missouri, shall be required, before the installation of the water meter required above, to pay a water tap fee to the City of Glasgow, Missouri, in the amount of one thousand dollars ($1,000.00).
[CC 1993 § 67.108]
A. 
Any applicant or consumer of any City utility service shall be responsible for all delinquent charges incurred by any person residing at his/her household. For example, if it should come to the attention of the City that there is living in the household of one of the consumers of a City utility services (water, sewer or solid waste) an individual who has a delinquent or unpaid utility account with the City, the applicant shall be required to pay the delinquency incurred by the one living with him/her in order to continue to receive municipal utilities service.
1. 
The purpose of this provision is to prevent members of a family, household or residential unit from alternating among themselves the application for utility services and thereby prevent the collection of delinquent bills.
2. 
Whenever the City Collector determines that an individual applicant or customer has residing with him/her a person who owes the City a delinquent utility account, said City Collector shall cause to be sent to such applicant/customer a notice indicating his/her belief. The applicant shall be given an opportunity to contest the allegation at a hearing before the City Mayor, at which evidence will be produced to support or refute the City Collector's allegation. The form of the notice may be as follows:
Dear (blank),
It has come to the attention of the City that living in your household is one John Doe. This John Doe we believe to be the same individual who owes the City of Glasgow, Missouri $_____ in delinquent utility bills. According to Section 700.060 of the Code of the City, if it is shown that a resident of a household has a delinquent utility bill, the utility service of that household may be disconnected until the delinquency is taken care of.
You have the right to a hearing on this matter. Please be advised that the Mayor will on the _____ day of _____, conduct a hearing, beginning at 8:00 A.M., concerning the allegation. If you do not appear to contest the allegation, you cannot thereafter contest the matter. If you do appear, evidence will be produced and a decision reached. You may, of course, contact me at any time prior to the hearing to discuss this matter.
Sincerely, (signed) City Collector.
3. 
The hearing described above shall be conducted as provided by the Administrative Procedure Act of the State of Missouri.[1]
[1]
Editor's Note: See § 536.010 et seq., RSMo.
4. 
Following such hearing (or if the applicant/customer admits the allegation), the utility services provided to said customer/applicant shall be disconnected (without further notice) if it is found that the allegations of the City Collector are correct.
[CC 1993 § 67.110; Ord. No. 3087, 10-9-2006]
A. 
Any water customer wanting to connect to a City water main for water service shall between the customer's water meter and the City's water main install no less than three-fourth-inch copper or three-fourth-inch two hundred (200) PSI polyethylene pipe with stainless steel inserts and brass fitting at each connection. Use of plastic water pipe of a lower grade or type or without proper fittings for the whole or any portion of the water line between the customer's meter and the water main is prohibited.
B. 
With each installation tracer wire shall be laid beside the water pipe. If other agencies such as Missouri Department of Transportation require copper tubing, sleeving or make other requirements to permit the water pipe to be placed under a State or county road, the customer must still comply with those requirements. In addition, if the City determines that sleeving of the polyethylene pipe with Schedule 40 PVC pipe is necessary to prevent crushing in rocky terrain, the customer shall be required to comply.
C. 
Violations of this Section shall be punishable as set forth in Section 100.220 of the City Code. In addition, the customer, whether the original violator or subsequent purchaser, shall be liable for replacement of installations not consistent with this Section of the City Code or the City Code Section in effect at the time of installation.
[CC 1993 § 67.120]
The Superintendent of Municipal Services is authorized and directed to refuse service from the municipal waterworks system to any person, firm or organization who/which violates the provisions of this Chapter.
[CC 1993 § 67.130]
That hereafter all the money due from consumers of water supplied by the City shall be collected by a Collector appointed by the Mayor and confirmed by the Board of Aldermen, and such Collector shall receive such compensation as shall be agreed upon.
[CC 1993 § 67.140]
The reading of the water meters and the listing of the water consumers shall be done by the Superintendent of Waterworks without any additional compensation for his/her services. And the Superintendent shall each month, at the proper time, report the readings and lists to the Collector.
[CC 1993 § 67.150]
The Collector shall turn over all money collected to the City Treasurer and each month, at the proper time, report such collections, with the total amount thereof, and a list of the delinquent customers, to the Board of Aldermen.
[CC 1993 § 67.160; Ord. No. 2987, 5-12-2003]
All money owed by the customer to the City for municipal water, sewer usage, solid waste collection charges, primacy fee, sewer connection fee, and penalty, if any, are due on the 10th day of the calendar month following the month in which the bill was presented to the customer and shall be paid at the office of the City Collector. If payment is made in part, partial payments shall be applied first toward payment of the water bill, next toward the sewer bill, then to the solid waste collection charge, then the primacy fee, sewer connection fee, taxes (if any), and penalty.
[CC 1993 § 67.170; Ord. No. 2987, 5-12-2003]
A. 
Effective with the billing cycle for municipal utilities starting in the month of January 1990 and continuing thereafter, the utility accounts shall be calculated, printed and billed using a computer system installed by the City.
1. 
Delinquent Accounts. All customers shall bring their accounts current as of the first of January 1990 or those accounts shall be considered delinquent and subject to an additional charge as of the 10th day of the month of February 1990.
2. 
Additional Charge On Delinquent Accounts. All utility accounts for water furnished, solid waste collection, and sewer usage together with primacy fees or sewer connection fee (when charged) shall be delinquent on the 10th day of the calendar month following the calendar month of rendition of the account to (billing) the customer. An additional charge of ten percent (10%) of the amount previously due shall be imposed upon any amount on any account that is delinquent after the 10th day of the calendar month following the calendar month of rendition of the bill to the customer. Although described in general usage as a "penalty" this additional charge is not in the nature of punishment but rather an approximation of the additional costs incurred by the City in attempting to collect the delinquent account.
[CC 1993 § 67.180]
A. 
When Collected. The Missouri State "Primacy Fee" will be collected annually in the month of December. This fee will be stated separately on the customer's water bill as a "State fee."
B. 
Amount Of State Fee. The charge assessed against each customer of the City utility as established by the State is set out on the Missouri Department of Natural Resources site, here: https://dnr.mo.gov/water/business-industry-other-entities/permits-certification-engineering-fees/water-fees/public-drinking. The City shall use its records to determine the initial fee, which unless challenged within thirty (30) days after the date the fee becomes delinquent shall be conclusively presumed to be accurate.
C. 
Authority Of City Clerk. The City Clerk is directed to obtain the necessary services and supplies to comply with the decision, including new State billing forms and computer programming services as required.