The city shall provide emergency ambulance service within the corporate limits of the city and outside such corporate limits under such mutual aid agreements as may be from time to time established by and between the city and other cities and as herein further provided.
(Code 1975, § 3-1)
No person, firm or corporation shall provide ambulance service for the transport of persons from locations within the corporate limits of the city except only for nonemergency calls or the transport of deceased persons, except as may be specifically authorized under mutual aid agreements of the city or by the fire chief of the fire department or his designate or as otherwise designated by the city manager, upon the determination of the existence of an emergency.
(Code 1975, § 3-2)
(a) 
Emergency ambulance calls answered.
Only emergency ambulance calls will be answered.
(b) 
Requests for emergency ambulance service.
Requests for emergency ambulance service shall be made to the 911 public safety dispatcher. Calls shall be answered by the fire department of the city. Ambulance attendants shall have the authority to pick up any injured or sick person found on public or private property whenever the need arises and also when and if requested to do so by some person responsible for the sick or injured person when that person is a minor child or of other incompetence that they are unable to express their desire for treatment and transportation to a hospital.
(c) 
Transportation to hospital.
It shall be the sole responsibility of the fire department person in charge of the ambulance at the emergency scene as to which hospital the patient will be transported to based on the patients condition and the capabilities of the receiving hospital.
(Code 1975, § 3-3)
Ambulance service shall be provided by the fire department of the city and shall be under the supervision and control of the chief of the fire department and subject to the rules and regulations set forth in this chapter and subject to any rules and regulations which may hereafter be established by ordinance, resolution or order of the city council, and subject to the guidelines herein established and under such rules and regulations as the chief of the fire department may promulgate for the proper operation thereof.
(Code 1975, § 3-4)
Ambulance service will be provided to persons outside the city only when:
(1) 
A mutual aid agreement has been agreed upon and approved by the city manager and fire chief.
(2) 
Any emergency which shall be determined to be an emergency by the authority of the fire chief of the city or by his designate in the event of the fire chief's absence or as otherwise designated by the city manager.
(Code 1975, § 3-5)
(a) 
Payment of fees or charges.
The person transported, or in the event such person is a minor or incompetent, then such person's parent or guardian, shall be responsible for the fees or charges incurred for the city emergency ambulance service. Such fees or charges shall be payable to the City of North Richland Hills at 7301 N.E. Loop 820, or Post Office Box 820609, North Richland Hills, Tarrant County, Texas 76182-0609.
(b) 
Establishment of fees and charges.
The fees and charges for the use of the city ambulance service shall be established by action of the city council.
(Code 1975, § 3-6)
It shall be unlawful for any person to willfully inform the 911 public safety dispatcher, or other police or fire official that any ambulance or more than one ambulance is needed at a location or address when such person knows that such statement is false.
(Code 1975, § 3-7)
Any person, firm, corporation, agent or employee thereof who violates any of the provisions of this article shall be punished as provided in section 1-13.
(Code 1975, § 3-8)
Emergency medical service fees are established as set forth in Appendix A.
(Ordinance 2437, adopted 12/13/1999; Ordinance 3018, adopted 9/8/2008; Ordinance 3897 adopted 2/24/2025)