Residential refuse and recyclables collection service within the city shall be performed exclusively by the city or by a city selected contractor upon the following terms and conditions:
A. 
Curbside collection service:
1. 
Each single-family dwelling shall have a minimum of one refuse cart and one recyclables cart; provided, that:
a. 
Any customer may decline to participate in the recycling program, in which case a recyclables cart shall not be provided.
b. 
The code enforcement officer may, upon application for an exception, approve sharing of a cart:
i. 
By two single-family dwellings located on the same property or on properties in close proximity to each other; or
ii. 
When warranted by reason of exceptional circumstances affecting the quantity of residential refuse generated on the applicant's property.
2. 
All residential refuse shall be collected once each week and residential recyclables shall be collected biweekly. Specialized services, including but not limited to collection of yard waste, unusual or heavy waste or hazardous waste shall be performed upon such conditions and for such fees as the city may establish or approve from time to time.
3. 
Weekly Residential Refuse Collection. Each customer shall make his or her refuse and throw-away containers, if any, available for collection on a designated collection day each week. Unless otherwise agreed upon with the customer, all carts and throw-away containers shall be placed for collection at a point within two feet of the traveled portion of the abutting street, affording easy and unobstructed access for collection. Carts and throw-away containers shall be placed for collection no earlier than two p.m. on the day preceding the collection day and no later than six a.m. on the collection day, and shall be removed from such location no later than nine a.m. on the day following the collection day.
4. 
Biweekly Residential Recyclables Collection. Each customer using a recyclables cart shall make the same available for collection biweekly, on a designated collection day. All carts shall be placed for collection at a point within two feet of the traveled portion of the abutting street, affording easy and unobstructed access for collection. Carts shall be placed for collection no earlier than two p.m. on the day preceding the collection day and no later than six a.m. on the collection day, and shall be removed from such location no later than nine a.m. on the day following the collection day.
B. 
Rollout Collection.
1. 
Rollout refuse or recyclables collection service shall, upon request of the customer and when authorized by the city administrator, be available to any customer who:
a. 
Is sixty-five (65) years of age or older and demonstrates to the satisfaction of the city administrator that no other person in the household is able to deliver carts to the normal collection point;
b. 
By reason of a documented disability is determined by the city to be unable to transport carts or other containers to the collection point and demonstrates to the satisfaction of the city administrator that no other person in the household is able to deliver carts thereto; or
c. 
Has agreed to pay an additional charge therefor as established by the city.
2. 
Customers utilizing rollout collection service shall be provided with one cart for deposit of refuse and, unless declined by the customer, one cart for deposit of recyclables.
3. 
Such carts may be stored at any location upon the subscriber's property which affords reasonable access for collection purposes and which does not constitute a nuisance in the neighborhood; provided, that no cart assigned to a rollout service customer shall be stored inside a fence or building, or elsewhere when obstacles would make access unreasonable.
C. 
Customers shall store refuse pending collection in accordance with the following requirements:
1. 
Garbage shall be thoroughly drained and wrapped prior to being placed in a cart or other container.
2. 
No refuse other than garbage or trash shall be deposited in a cart or other container. Accumulated refuse in excess of the capacity of carts or containers provided by the city shall be placed in throw-away containers. Any customer desiring collection of more than the allowable number of throw-away containers, as established from time to time by the city, may request collection thereof for an additional charge established or approved by the city.
3. 
Except as provided herein, no unusual or heavy waste, bulky refuse or hazardous waste shall be placed in a cart or throw-away container, or otherwise included with refuse to be collected by the city or a contractor.
4. 
Collection of unusual or heavy waste, bulky refuse or hazardous waste by the city:
a. 
Tree limbs up to four inches in diameter and less than four feet in length may be bundled and placed with other residential refuse at the regular collection point for regular weekly collection. Bundles shall not weigh more than thirty (30) pounds; each bundle shall be equivalent to one throw-away container.
b. 
Collection of heavy or bulky items such as furniture and appliances, which can be safely handled by a crew of two persons and a truck, will be made upon request. Fees established or approved by the city shall be charged for any special collection.
c. 
Ashes, cinders, sawdust and similar refuse shall be bagged or otherwise contained before being placed in a cart for collection.
d. 
Dry animal waste shall be bagged or otherwise contained before being placed in a cart.
e. 
All sharp items, including but not limited to syringes and broken glass, shall be enclosed in a hard container such as a can, plastic bottle or box before being placed in a cart.
D. 
Except when placed for collection pursuant to this section, all carts and other refuse or recyclables containers shall be stored at a location upon the subscriber's property which is behind the front face of the principal structure on the property and does not constitute a nuisance in the neighborhood.
E. 
All customers shall:
1. 
Keep all such containers reasonably clean;
2. 
Exercise reasonable care to avoid damage to containers;
3. 
Reimburse the city or a contractor, as appropriate, for the reasonable cost of repair or replacement of any cart or other container damaged as a result of the negligent or intentional act of a customer;
4. 
Except to facilitate collection of refuse, refrain from removing any cart from the premises to which it is assigned;
5. 
Upon vacating a property to which such cart has been assigned, notify the city or the contractor at least three working days before such vacation so that such cart may be collected and returned to inventory; and
6. 
Comply with all regulations of the city with respect to use and care of carts and other containers.
(Ord. 1216, § 1, 10-5-2010)
Customer shall pay such fees and charges for collection and transportation of residential refuse and recyclables, and other services rendered incident thereto, as have been established or approved from time to time by the city.
A. 
All fees and charges for collection and transportation of residential refuse and recyclables are due and payable when rendered and shall be deemed delinquent if not paid on or before the fifteen (15) days thereafter. On all bills deemed delinquent, a delinquency charge of five percent on the unpaid balance shall be charged.
B. 
A delinquency and termination notice shall be issued five days after a bill is delinquent. The delinquency and termination notice shall provide customer of record with the following information:
1. 
The amount due on the unpaid balance plus delinquency charge;
2. 
The customer's right to a hearing before the department;
3. 
Notice that service will be terminated in fifteen (15) days if the bill remains unpaid.
C. 
If the customer of record is not the occupant where residential refuse and recyclables service is provided, then the department shall provide similar notice to the occupant. The request for a hearing must be no later than three working days before the date of discontinuance. Such hearings shall be conducted by one or more of the following persons: city administrator, city clerk, city superintendant, or such other representative as may be appointed by the city administrator. The department is authorized to discontinue collection of residential refuse and recyclables service for any customer who shall be delinquent in the payment of fees and charges. Customers are responsible for furnishing the department with their correct addresses for billing purposes.
D. 
No discontinued residential refuse and recyclables service shall be reestablished until such delinquent bill, delinquent charges and reestablishment charges have been paid in full.
E. 
Until paid, delinquent bills shall constitute a lien against the property served, and when they become ninety (90) days delinquent shall be certified by the city administrator to the city clerk who shall cause such charges to be assessed against the property served and collected in the same manner as other special assessments are collected.
(Ord. 1216, § 1, 10-5-2010)
The city administrator may promulgate such additional rules and regulations as he or she deems appropriate to effectuate the purposes of this article. Such promulgation shall be followed by notification to the governing body within thirty (30) days and such regulations shall become effective immediately, subject only to modification or revocation by the governing body.
(Ord. 1216, § 1, 10-5-2010)