It is the intent of the City, and the purpose of this policy, to resolve all discrimination complaints fairly and expeditiously. To achieve this objective, an employee may, but is not required to, utilize the following procedure:
(a) Informal Review:
(1) Any employee who believes he or she has encountered discrimination may attempt to resolve the matter by meeting and discussing the problem(s) with their supervisor or the appropriate EEO Officer as soon as possible.
(2) Every effort will be made to resolve the matter internally within twenty (20) working days. Toward this end, the EEO Officer, if requested by the employee, will assist in the discussion of the problem with the employee's supervisor or department head, or any other party to the problem, and will take other appropriate steps which may assist in resolving the dispute.
(3) All complaints will be treated in the strictest confidence, except as necessary to investigate the allegations.
(4) The EEO Officer will have access to all appropriate documents and information necessary to provide the EEO Officer a basis for recommending action.
(5) If the EEO Officer is unable to resolve the complaint through conciliation, complainant may file a formal complaint with the Equal Employment Opportunity Commission.
(b) General Provisions, Reports and Record Maintenance:
(1) All steps will be taken to guarantee that the complainant is free from restraint, interference, coercion, retaliation or reprisal which may occur as a result of the employee exercising his/her rights as provided by this policy.
(2) In the event the complainant withdraws the complaint, the EEO Officer may pursue an independent investigation with or without the consent of the complainant, provided good cause exists to pursue the matter.
(3) All reports, correspondence, supportive information, and statements shall be maintained in a separate file classified as "Confidential."
(4) Access to confidential files will be limited to only the complainant and his/her representative, the Mayor, the EEO Officer, Human Resources and City Attorney staff, and any other party to the complaint, provided the complainant agrees and there exist valid reasons to furnish the information.
(Formerly 2.28.050; Ord. 4165 § 1, 1988; Ord. 5394 § 1 (part), 2020)