A. 
On and after May 19, 1922, each new pipe put into service for supplying water shall be equipped with a meter, and thereafter all charges for the use of water through such services shall be based upon the meter rates as established herein.
B. 
Meters will be installed on all service pipes in use on May 19, 1922, as soon and as fast as the Department deems advisable.
[Amended 10-13-1992 by Ord. No. 2375]
The Department will, without charge, furnish and install each customer supplied with water on a measured basis with a suitable meter and couplings and will keep the same in repair, except in case of misuse or damage by frost, hot water, water hammer, or external causes, in which case the expense of repair must be borne by the customer. Instructions as to reading meters will be given at the office of the Department.
[Amended 10-13-1992 by Ord. No. 2375; 9-10-2025 by Ord. No. 4054]
A. 
All meters hereafter placed in buildings shall be located in the cellar or first floor, as near as possible to the point of entrance of the service, in a clean, dry, safe place, not subject to great variation in temperature, so located as to be easily accessible for installation or disconnection and for reading.
B. 
Meters must not be placed in improper positions, difficult of access. The proposed location of each meter must be inspected and approved by the Inspector of the Department before the meter will be set.
C. 
The meter, if installed outside the building, must be set opposite the service box in a pit setting approved by the Department.
D. 
A proper place and protection for the meter shall be provided by the customer. An inlet valve shall be placed on the service line, on the street side of, and near the meter.
E. 
Where a check valve is installed, a safety valve should be inserted at some convenient point on the house piping to relieve excess pressure due to heating of the water.
A. 
Customer's tests. Customers may test the accuracy of a meter at any time, in the case of meters reading in cubic feet, by drawing water until the meter registers one or more cubic feet (each cubic foot of water equals approximately 7 1/2 gallons and weighs 62 1/2 pounds); in the case of meters reading in gallons, by drawing 10 gallons, or any multiple thereof (each gallon of water weighs approximately 8 1/3 pounds).
B. 
Request tests. The Department will, at a fee as set forth in Chapter 145, Fees, make a test of the accuracy of a meter upon request of a customer, provided that such customer does not make a request for a test more frequently than once a year. A report giving the results of such tests will be made to the customer and a record of such tests will be kept.
[Amended 10-13-1992 by Ord. No. 2375]
C. 
Periodical tests. The Department will make periodical tests of its meters.
D. 
Allowable error. No water meter shall be placed in service nor kept in service if on test it registers more than 102% of the water passed or less than 98% at full capacity.
[Amended 10-13-1992 by Ord. No. 2375]
E. 
Changing meters. The Department will not make any charge for replacing a meter where such replacement is requested by a customer unless the meter first referred to has been in use less than one year, in which case a reasonable uniform charge will be made.
[Amended 10-13-1992 by Ord. No. 2375]
A. 
In case of a disputed account involving a question as to the accuracy of a meter, such meter will be tested upon the request of the applicant unless there has been an obvious waste of water by accident or neglect of plumbing. In the event that the meter so tested is found to have an error in the registration in excess of 2%, the bills will be corrected accordingly.
B. 
When water is furnished by a meter, the quantity recorded by it shall be taken to be the amount passing the meter, except where the meter has been found to be registering inaccurately or has ceased to register. In such cases, the quantity may be determined by the average registration of the meter when in order or by such fair and reasonable method as shall be based upon the best information obtainable.