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City of Lebanon, NH
Grafton County
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Table of Contents
Table of Contents
Applications for water service shall be made in writing to the City of Lebanon on such forms as shall be provided by the city and shall contain an agreement made by the applicant to abide by and accept all of the provisions of this chapter as conditions governing the use of the city water supply. Application may be made by the owner of the property to be served or by a duly authorized representative of the owner.
A. 
To protect the city against loss, the Finance Director may charge a service deposit to any consumer at any time if such consumer meets any of the following criteria:
(1) 
The consumer pays late four times during the prior twelve-month period; or
(2) 
The city has disconnected service within the last twelve-month period for violation of the provisions of the Code of the City of Lebanon; or
(3) 
The city determines that the application for service was falsified; or
(4) 
The consumer has two or more returned checks during the prior twelve-month period.
B. 
The service deposit charged shall be in the amount equal to the aggregate of the two highest quarterly billings for the twelve-month period ending immediately prior to the request for the service deposit; or if a twelve-month period is unavailable, then any portion thereof.
C. 
The service deposits set forth above shall be repaid to the consumer when the city has discontinued the service and when all bills have been paid in full; provided, however, that if the consumer has not paid all bills owing to the city for such service within 30 days after such service has been discontinued, then the Finance Director shall deduct the amount of the bills so owing from the service deposit and remit the balance, if any, to the consumer.
D. 
All deposits made by consumers, as provided in Subsection A of this section, who are not delinquent shall be refunded by the city after one year of continuous service during which the consumer has not paid late, has not had any returned checks and has not received any disconnection notice. Such service deposit may be returned by crediting the consumer's water bill for the amount of deposit at the discretion of the Finance Director.
Every building, structure or other facility in which plumbing fixtures are located and which is located within 100 feet of the city water system shall be connected to and be served by the city water system in accordance with the requirements of the City Building Code and/or the State Plumbing Code, whichever is more stringent. Every building, structure or other facility connected to the city water system shall draw all water required to meet its needs from the city water system and not from any other source.
The construction, installation and maintenance of service laterals is the responsibility of the city and shall be accomplished by or under the supervision of the Department of Public Works. A minimum of 24 hours' notice is required to schedule the installation or inspection of a service lateral unless the Director of Public Works approves less notice. A standard connection fee shall be charged to the owner of the property to be served in accordance with the provisions of the Code of the City of Lebanon, Chapter 68, Fees.
A. 
The construction, installation and maintenance of a service line is the responsibility of the consumer and shall be constructed in accordance with the requirements of the American Water Works Association (AWWA) Standards, City Water Construction Standards, City Building Code, this chapter and/or the State Plumbing Code, whichever is more stringent. A backflow prevention device approved by the Department of Public Works shall be installed on all new service lines and at any time the service line is replaced or when a building permit is issued that includes plumbing work in accordance with § 182-26, Cross-connection control program, of this chapter.
B. 
The city is responsible for the distribution of water from the source of the water to the water tap. For that reason, the city regulates the service line construction, installation and maintenance. No service line shall be connected to city water system except in accordance with this chapter. All service lines will be inspected by the Department of Public Works prior to backfilling. A minimum of 24 hours' notice is required to schedule the inspection of a service line unless the Director of Public Works approves less notice.
C. 
When the City Council deems that it is in the best interest of the public, the City Council may authorize the replacement of service lines to existing buildings at city expense in conjunction with infrastructure construction projects. The consumer shall thereafter be obligated to pay all costs and expenses of operation, repair and maintenance, and of replacement as outlined in this section.
In the event that a break or a leak develops in a service lateral, the city shall be responsible for repair. In the event that a break or a leak develops in a service line, the consumer shall be responsible for the repair. If the consumer refuses or fails to make necessary repairs to a broken or leaking service line within 48 hours, water service will be terminated until such repairs are made. The water service may be terminated as a result of a break or leak in either a service lateral or service line at any time when it is determined by the Director of Public Works, after consultation with the City Manager, that a significant amount of water is being lost, the potential for property damage exists or health and safety is threatened.
During construction of any building, and before the installation of a permanent meter, a contractor may apply to the city for temporary water service and the installation of a construction meter. The meter will be installed and/or inspected by the Department of Public Works prior to water service being turned on. The contractor applying for temporary water service is responsible for all charges for the installation of the meter and the volume of water used during construction as outlined in the Code of the City of Lebanon, Chapter 68, Fees. In order to protect the city against loss, the Finance Director may require a service deposit prior to providing temporary water service during construction.
Consumers may draw water for tank trucks from the city water system at the water treatment plant and are responsible to pay the standard rate for the volume drawn as set forth in the Code of the City of Lebanon, Chapter 68, Fees. The Director of Public Works may authorize the withdrawal of water from fire hydrants for the purpose of filling tank trucks or for special events. In this case, the Director of Public Works may require the installation of a temporary hydrant meter and a backflow prevention device on the hydrant by the Department of Public Works. In all cases, the consumer will pay a service turn-on fee and for the volume of water drawn regardless if it is metered or estimated as set forth in the Code of the City of Lebanon, Chapter 68, Fees.
Valves, hydrants, piping or other components of the water distribution system shall not be opened, closed or removed, or in any other way tampered with, by any person other than authorized employees or agents of the city unless approved by the Director of Public Works. Destroyed or damaged meter seals shall be considered evidence of tampering by the consumer.