A. 
Applicability. County utility customers shall be charged an administrative set-up charge to cover all costs related to the application process, including verifying service, locating the meter installation, and any other tasks necessary to establish availability of service. Other charges may be required as determined by the Utility Administrator. Applicable governmental gross receipts taxes will be added to all charges.[1]
[1]
Editor's Note: See Ch. 305, Taxation, Part 1.
B. 
Service application. Customers must request service by completing an application for water service and user agreement available at the offices of the Doña Ana County Utilities Department or designated agent. All administrative charges must be paid or payment arrangements approved prior to approving the customer's application for water service and user agreement.
C. 
The administrative set-up charge shall be in an amount as set forth in Chapter 179, Fees and Permits. The administrative set-up charge shall increase when the hook-up of any occupied home or business exceeds six months as required by this chapter. For each water service area identified, the County shall conduct an inventory of all dwellings at the time the "Notice of Availability" is announced. The announcement of "Notice of Availability" shall start the six-month mandatory connection period.
[Amended 9-27-2011 by Ord. No. 235-2011]
D. 
Stand-by charge. All applicants that have paid the administrative set-up charge within the mandatory connection period but have not physically connected to the water service shall be billed the minimum fixed monthly charge for the appropriate customer classification (Rate Schedule 3[2]), beginning on the seventh month. If a customer has not paid the administrative set-up charge and is not physically connected to the water service, the customer shall pay the increased administrative set-up charge as described in Subsection B(1) above and the minimum fixed monthly charge for the appropriate customer classification (Rate Schedule 3). All uncollected stand-by charges must be paid prior to connection to the system.
[2]
Editor's Note: See § 324-52.
E. 
Customer deposit. A deposit may be required pursuant to Rule No. 17, Security Deposits and Guarantees of Payments.[3] Initial deposit amounts are as set forth in Chapter 179, Fees and Permits.
[Amended 9-27-2011 by Ord. No. 235-2011]
[3]
Editor's Note: See Art. II, § 324-37.
F. 
Meter installation charges.
(1) 
The meter installation materials, labor, costs and related charges are the responsibility of the customer. At the time of application for service, the County will provide the residential and small commercial prospective customer with a set of standards that describe the type of meter installation required. Only licensed contractors will be allowed to tap an existing water line. The size of the installation shall be based on the recommendation of the customer's licensed plumber. The County shall determine the location of the meter installation. Services larger than two inches, generally for larger commercial customers, shall require the recommendation of a licensed plumber or engineer and shall comply with all applicable backflow prevention requirements in place at the time of application.
(2) 
If a customer chooses to have the County or its designated representative tap into the water line, the County charges will be based on actual costs plus an administrative fee of 10%.
G. 
Exclusions. Charges described in this rate schedule may not be applicable to water system customers where the installation of new meters, water lines and facilities has been completed with the support of federal, state, and/or other grant funds.
The one-time charge is applicable to all new customers who connect to the County's system. Service will be furnished in accordance with the County's rules and regulations addressing water service. Applicable governmental gross receipts taxes will be added to all charges.[1]
A. 
One-time charges shall be as set forth in Chapter 179, Fees and Permits. The one-time charge for meter sizes greater than two inches shall be determined on a case-by-case basis. The evaluation will include but is not limited to consideration of the volume and use of water requirements for the facility and its processes, the fire flow requirements, and the cost to the water utility's infrastructure and production/distribution capacities. The determination shall be described and executed by contract.
[Amended 9-27-2011 by Ord. No. 235-2011]
B. 
Multi-unit service lines with individual meters. A customer may request individual meters to be installed for a multi-unit property. A master meter shall be required and the one-time charge for the applicable meter size will be applied. For each individual meter installed beyond the master meter, a multi-unit surcharge will be required in an amount as set forth in Chapter 179, Fees and Permits.
[Amended 9-27-2011 by Ord. No. 235-2011]
C. 
Residential volume discounts. In the case of a large subdivision (more than 40 lots), the County will offer volume discounts for the one-time charge (residential classification only), when payments are made in advance of construction (60 days after subdivision approval). The discounts shall apply according to the following table:
Subdivision Size
(lots)
Discount Per Lot
40 to 100
10%
101 to 200
15%
More than 200
20%
D. 
Exclusions. Charges described in this rate schedule may not be applicable to water system customers where the installation of new meters, water lines and facilities has been completed with the support of federal, state, and/or other grant funds.
[1]
Editor's Note: See Ch. 305, Taxation, Part 1.
A. 
Applicability.
(1) 
Residential and commercial rates are available for normal domestic water use to individual residences, individual dwelling units, individual farm units, individual apartments, and commercial establishments. All service shall be delivered through a single water service at a location to be designated by the County.
(2) 
Service will be furnished in accordance with the County's ordinances and rules and regulations addressing water service, available at the County Utilities Department.[1]
[1]
Editor's Note: See Art. II, Rules and Regulations.
B. 
Service area. The service areas are designated in Article I, § 324-5, of this chapter. The Utilities Department maintains maps of the service areas.
C. 
Monthly fixed and variable charges. The charge for water service provided shall be the sum of fixed (F) and variable (V). Applicable governmental gross receipts taxes will be added to all charges.[2] See the rates set forth in Chapter 179, Fees and Permits.
[Amended 9-27-2011 by Ord. No. 235-2011]
[2]
Editor's Note: See Ch. 305, Taxation, Part 1.
D. 
Minimum charge. The minimum charge under this schedule shall be the fixed monthly charge, regardless of the volume of water delivered.
[Amended 9-27-2011 by Ord. No. 235-2011]
Special charges are applicable to special services as defined in the County's rules and regulations regarding water service.[1] Applicable governmental gross receipts taxes will be added to all charges.[2]
A. 
Collection charge. If the customer does not pay for water service within the time specified by the bill, the County shall charge an amount as set forth in Chapter 179, Fees and Permits, for each month the bill is unpaid.
B. 
Reconnection charge. Whenever service is discontinued for nonpayment of charges, nonuse, or similar reasons, as described in Rule No. 13, Discontinuance and Denial of Restoration of Service,[3] a charge as set forth in Chapter 179, Fees and Permits, shall be assessed by the County for the cost of reconnecting service.
[3]
Editor's Note: See Art. II, § 324-33.
C. 
Returned check or bank draft charge. The County shall assess a charge as set forth in Chapter 179, Fees and Permits, to the customer's account balance in the event the customer's check or bank draft is returned for insufficient funds, cancellation of account or for any other reason attributable to the customer.
D. 
Meter testing charge. Upon request by the customer, the County shall make a test of the meter serving that customer. If the meter tests accurately or slow, the customer shall be charged an amount set forth in Chapter 179, Fees and Permits, for the removal, testing and reinstallation of the meter. If the meter test proves the meter is fast (in excess of 2% error), the customer shall be issued a credit to its bill for charges reflected by the incorrect reading for previous months as determined by the County Utility Administrator to have been affected by the faulty equipment.
[1]
Editor's Note: See Art. II of this chapter.
[2]
Editor's Note: See Ch. 305, Taxation, Part 1.
[Amended 9-27-2011 by Ord. No. 235-2011]
This fire hydrant or other bulk service rate applies to customers who purchase bulk water from the County. The customer must apply for and receive permission prior to removing water from a fire hydrant or other means approved by the County. The County will issue a temporary meter and backflow device to attach to the fire hydrant or tap. Applicable governmental gross receipts taxes will be added to all charges.[1] If the County does not have a meter and backflow device available, the customer may be required to provide a unit at the customer's expense to be inspected, approved, and installed/uninstalled by the County.
A. 
Bulk service deposit. A refundable deposit as set forth in Chapter 179, Fees and Permits, will be required for all temporary meters. The deposit shall be refunded less the amount of the final bill for water service.
B. 
Backflow device fee. A nonrefundable backflow device fee as set forth in Chapter 179, Fees and Permits, shall be charged to each customer to support the costs of testing, inspection, and installation.
C. 
Bulk service monthly user charge. The charge for fire hydrant or other bulk water service provided shall be the sum of fixed (F) and variable (V) as set forth in Chapter 179, Fees and Permits. If meter readings during three consecutive months describe no usage, the County shall remove the bulk service meter and backflow device. The customer's final bill will be subtracted from any deposit on hand and the balance of the deposit returned to the customer.
D. 
Special services-additional fire protection. A customer may request the placement of additional fire hydrants on a property to provide required fire protection. If the placement of the additional fire hydrants requires a line extension, the property owner will be responsible for the costs of the line extension, including fire hydrants, water line materials, design, installation, and inspection, and all infrastructure and easements will be dedicated to the County in accordance with Rule No. 24, Line Extension Policy, of the Water Rules and Regulations.[2] The County shall provide special services-additional fire protection, including producing water capacities for emergency use, operating, maintaining, and conducting yearly inspections of the infrastructure and hydrants to ensure functioning protection. The charge for this special service is as set forth in Chapter 179, Fees and Permits.
[2]
Editor's Note: See Art. II, § 324-44.
E. 
Damage to County property. If the customer loses or otherwise damages the meter or backflow device, the customer shall be charged the actual costs to replace or repair the meter/backflow device.
[1]
Editor's Note: See Ch. 305, Taxation, Part 1.