A. 
All persons now receiving a water supply from the City of Onalaska Water Utility, or who may hereafter make application therefor, shall be considered as having agreed to be bound by the rules and regulations as filed with the Public Service Commission of Wisconsin.
A. 
Application for water service shall be made, in writing, on a form furnished by the Public Works Department. The application shall require the legal description of the property to be served, name of the owner, the exact use to be made of the service, and the size of the supply pipe and meter desired. (Note: particularly any special refrigeration and/or air-conditioning, water-consuming appliances).
B. 
Service will be furnished only if:
1. 
The premises has a frontage on a properly platted street or easement in which a ductile iron or other long-life water main has been laid, or where property owner has agreed to and complied with the provisions of the City specifications.
2. 
The property owner has installed or agrees to install a service pipe form the curbline to the point of use, and laid not less than six feet below the surface of an established or proposed grade, and according to the Utility's specification; and
3. 
The premises has adequate piping beyond metering point.
C. 
The owner of a multi-unit dwelling has the option of being served by individual metered water service to each unit if it is under eight units. If it is over eight units, the property must be served by a master meter. The owner, by selecting this option, is required to provide interior plumbing and meter settings to enable individual metered service to each unit and individual disconnection without affecting service to the other units. Each meter and meter connection will be a separate water utility customer for the purpose of the filed rules and regulations.
D. 
No division of the water service of any lot or parcel of land shall be made for the extension and independent meterage of the supply to an adjoining lot or parcel of land. No division of a water supply service shall be made at the curb for separate supplies therefrom for two or more separate premises having frontage on any street or easement whether owned by the same or different parties, unless approved by City Engineer and each metered location has an individual curb-stop shutoff.
E. 
The City Engineer is hereby empowered to withhold approval of any application wherein full information of the purpose of such supply is not clearly indicated and set forth by the applicant property owner.
F. 
Accounts shall be maintained and billed in the name of the property owner unless otherwise required by Statute or Administrative Code.
A. 
No person using water shall enter a claim against the City as a Water Utility or any officer thereof, for damages to any fixtures or appurtenance by reason of interrupted water supply or variation of pressure, or for damage of any nature caused by turning off or on, either partially or entirely, of the water supply for any premises, either for the repairs or alterations of any water main, or for the discontinuance of the service to their premises for violation of any rule or regulation of the Water Department. No claims will be allowed against the Utility or the City on account of interruption of supply caused by breaking of pipes or by stoppage for repairs or fire or other emergency. In case of a probable stoppage of water supply when time of interruption can be forecast, every reasonable attempt will be made by the Water Department to acquaint the users with the action proposed.
B. 
During reasonable hours any officer or authorized employee of the Utility shall have the right of access to the premises supplied with service, for the purpose of inspection or for the enforcement of the Utility's rules and regulations. As required by the Public Service Commission, the Utility will make a systematic inspection of all unmetered water taps for the purpose of checking waste and unnecessary use of water. If entry to the premises is denied, the authorized inspector may seek an inspection warrant pursuant to § 66.0119, Wis. Stats.
A. 
Purpose. Residents of the City of Onalaska depend exclusively on groundwater for a safe drinking water supply. Certain land use practices and activities can seriously threaten or degrade groundwater quality. The purpose of this article is to institute regulations and restrictions to protect the City's municipal water supply and well fields and to promote the health, safety and general welfare of the residents of the City of Onalaska.
B. 
Applicability and authority. These regulations are established pursuant to the authority granted by the state legislature in 1983, Wisconsin Act 410 (effective May 11, 1984), which specifically added groundwater protection to the statutory authorization for municipal planning and zoning in order to protect the public health, safety and welfare. This ordinance applies to all wells located within the City's corporate limits. Water Utility customers outside the jurisdiction of the municipal water system may be required under contract agreement or utility rules to adopt and enforce equivalent ordinances within their jurisdiction for purpose stated in Subsection A above.
C. 
Use of private wells; use of water supply.
1. 
Private well abandonment generally. All structures and buildings used, or intended to be used, for human habitation shall connect to the municipal water supply within one year of the availability of said water. All private wells shall, within 90 days after connection to the City water supply, be permanently abandoned pursuant to Section 9.01.14C7 below unless the owner or owners obtain a well operation permit from the City of Onalaska Water Utility. In the event permission is granted to use a private well, it is expressly provided that the water therefrom shall be used on outside hose bibs only.
2. 
Well operation permit. A permit may be granted to operate a well if the following requirements are met, except as otherwise provided herein:
a. 
The well and pump installation meet the requirements of Wis. Adm. Code Ch. NR 812 and subsequent amendments, a well constructor's report is on file with the DNR or certification of the acceptability of the well has been granted by the private water supply section of the DNR.
b. 
The well construction and pump installation have a history of producing safe water as evidenced by at least two samplings taken a minimum of two weeks apart. No exception to this condition may be made for unsafe wells unless the state Department of Natural Resources approves, in writing, the continued use of the well.
c. 
The proposed use of the well can be justified as being necessary in addition to water provided by the public water system.
d. 
No physical connection shall exist between the piping of the public water system and the private well. The City may elect to do a cross-connection inspection to verify compliance.
e. 
A permit fee shall have been paid once every five years in an amount determined annually by the City Council and set forth on the City Fee Schedule.
3. 
Additional conditions of permit. The right to construct, install and maintain a well as authorized by permit under this section shall be expressly conditioned upon the owners and successors in interest complying with the following:
a. 
The owner shall permit the Water Utility or its designee access to the well for inspection and testing at anytime during working hours.
b. 
No repair or modification of any well may be performed unless prior notification is given to the Water Utility and the plan and resulting construction is reviewed and inspected by the City Engineer or designee.
c. 
The City shall have the right to sample the water after completion of any such repairs or modification. Such sampling shall be at the owner's cost and may either be done by the City or by the owner at the City's direction.
d. 
The City shall have the right to randomly test or direct the owner to test the well not more than two times in any six-month period. The City may require additional testing if there is reason to believe some contamination may be present or that the results of previous tests may be invalid.
e. 
The cost of any testing and sampling as provided in this section shall be paid by the owner upon invoice by the City.
f. 
A permit issued in accordance with the provisions of this section shall be revoked by the City Engineer or designee upon notice to the permittee that any of the following have occurred:
i. 
The owner of the well has refused access to a well for testing or has failed to follow a direction of order of the Water Utility in regard to testing or sampling.
ii. 
The owner of any well has neglected to pay for any tests authorized with 30 days of billing invoice.
iii. 
Any test results demonstrate well contamination and do not meet reasonable health standards or are in violation of any state or municipal ordinance dealing with well operation.
iv. 
The parties aggrieved by permit revocation may appeal the initial decision of the water superintendent to the Board of Public Works by filing a written for review with the City Clerk.
4. 
Application for permit. Applications for a well operation permit shall be made in writing by the owner or owners of the well to the City of Onalaska Water Utility. Application shall be upon a form provided by the Water Utility and shall be made concurrently with the application for a plumbing permit to connect the premises with municipal water. A fee as determined by the City of Onalaska Common Council and reflected on the City's Fee Schedule shall accompany the well operation permit application. Applications for a well operation permit must be approved by the City Engineer; upon approval by the City Engineer, the application will be forwarded to the Board of Public Works and the Common Council for approval. Applications to drill a new well shall require a separate application for new well in addition to the well operation permit; the application to drill a new well shall be on a form provided by the City Engineer's office and shall require a needs assessment and any other information deemed necessary by the City Engineer and shall be reviewed in conjunction with the well operation permit. The application to drill a new well shall be accompanied with the applicable permit fee.
5. 
Terms of permit. The well operation permit shall be valid for five years from the date of issuance.
6. 
Renewal permit. Renewal permits shall be issued for the term and upon payment of the permit fee hereinabove mentioned. Renewal well operation permits are subject to the same conditions as initial well operation permits, as outlined in Section 9.01.14C3 above. The owner or owners shall certify when applying for a renewal permit that the well is in good operable condition and is in conformity with all applicable state and local laws and shall provide proof of safe water by providing at least one sample, having been taken within two weeks of the date of application. In the event the first sample fails, the owner can provide an additional two samples taken a minimum of two weeks apart to verify that the first sample was related to domestic hygiene issues and not well safety problems. No exception to this condition may be made for unsafe wells unless the state Department of Natural Resources approves, in writing, the continued use of the well. In the event it is found, upon any inspection, that any cross-connection has been made between the municipal water supply system and the piping of a private well water system, or that the well equipment is inoperable, or does not meet state or local regulations, all permits shall be immediately suspended. In the case of a cross-connection, the permit shall be revoked and the well ordered properly abandoned in accordance with applicable ordinances. In the event any inspection results in a suspension of a permit and a second inspection is made to determine if the reason for suspension has been eliminated, the owner shall bear the cost of any reinspection fee as set forth on the Inspection Department's Fee Schedule.
7. 
Well abandonment. Upon revocation of a well permit in accordance with this section or upon voluntary determination to abandon the use of any well previously permitted hereunder, all wells under the jurisdiction of this section shall be abandoned in accordance with the procedures of Wis. Adm. Code Ch. NR 812. All debris, pump, piping, unsealed liners, and other obstructions which may interfere with the sealing operations shall be removed prior to abandonment. The owner of the well or the owner's agent shall notify the City Engineer or its designee at least 48 hours prior to commencement of any well abandonment activities. The abandonment of the well shall be observed by the Water Utility Superintendent or its designee and an abandonment report form, supplied by the state Department of Natural Resources, shall be submitted by the well owner to the Water Utility and the state Department of Natural Resources within 10 days of the completion of the well abandonment.
8. 
Abandonment of unused or previously abandoned wells. It shall be the responsibility of the landowner of any real property upon which a well is located to see to it that all wells located on the owner's property have been properly abandoned in accordance with the procedures of Wis. Adm. Code Ch. NR 812, regardless of whether such owner has used such well. Upon discovery of any unused or previously abandoned well, the owner shall notify the Water Utility and comply, insofar as is practicable, with the procedures of Section 9.01.14C7. In the case of a previously abandoned well, if the owner can produce proof of compliance with state well abandonment requirements to the satisfaction of the utilities manager/engineer, compliance with this section may be deemed unnecessary. Such determination shall be at the discretion of the utilities manager/engineer upon considering the present and future possibility of groundwater contamination at the well site.
9. 
Failure to properly abandon well public nuisance. Failure to abandon any well after revocation of a permit to follow the provisions of Wis. Adm. Code Ch. NR 812, in abandoning such well, is hereby deemed a public nuisance, and the City may cause such well to be property abandoned and may assess the cost against the owner of the affected property and collect it as a special tax.
A. 
Water usage restrictions. The City Engineer, in concurrence with the City Council, may request voluntary or impose mandatory outdoor water usage restrictions on all water users in the City of Onalaska. The restrictions may apply to all properties using City water or to alternate sides of the street as deemed necessary by the City Engineer. Alternate side restrictions would apply to even-numbered sides of the street on even-numbered calendar days and odd-numbered sides of the street on odd-numbered calendar days, respectively. Restrictions may be for all day or for specified times each day. Reasons for such restrictions will be given with each notice. Notice of the restrictions shall be given to all news media in the City of Onalaska and posted to the City's website and social media sites.
B. 
Criteria for mandatory restrictions. Criteria for mandatory restrictions shall be as follows:
1. 
To avoid undue stress upon the resources and reserve capacity of the Water Utility.
2. 
To avoid sustained low pressure.
3. 
To maintain reservoir levels sufficient to provide adequate fire protection.
4. 
To compensate for loss of one or more wells.
C. 
Outdoor water usage restrictions. The following restrictions would be imposed based on the needs and concerns of the Water Utility. The level of severity of the imposed restrictions would be based on such factors as weather conditions and/or forecasts; water distribution system pressure; reservoir levels, and groundwater levels:
1. 
Voluntary water restrictions.
2. 
Mandatory water restrictions.
3. 
Mandatory water restrictions even/odd sides of the street and specified times each day.
4. 
Mandatory water restrictions on certain days of the week.
5. 
Mandatory water restrictions for complete ban of outdoor water usage.
A. 
Cross-connection prohibited. No person shall establish or permit to be established or maintain or permit to be maintained any cross-connection. No interconnection shall be established whereby potable water from a private, auxiliary or emergency water supply, other than the public water supply of the Utility, may enter the supply or distribution system of the Utility, unless such private, auxiliary, or emergency water supply and the method of connection and use of such supply shall have been approved by the Utility and the State of Wisconsin Department of Natural Resources.
B. 
Inspections. It shall be the duty of the Utility to cause inspection to be made of all properties serviced by the Utility where cross-connection with the public water system is deemed possible. Residential properties serviced by the Utility shall be inspected at a minimum of one time every 20 years or coinciding with meter replacement program. All nonresidential high-hazard properties serviced by the Utility shall be inspected at a minimum of once every two years, all nonresidential low/medium hazard shall be inspected every 20 years or with meter replacement program. The Utility may, but is not required to, perform the cross-connection inspection of the owner's property. If the Utility is not able to perform the inspection, the property owner must, at their own expense, have the plumbing inspected for cross-connections by a State of Wisconsin certified cross-connection inspector/surveyor or by a State of Wisconsin licensed plumber. The frequency of required inspections and reinspections based on potential health hazards involved may be shortened by the Utility. The Utility may charge fees as approved by the Common Council for on-premises follow-up visits by Utility personnel for reinspection due to customer noncompliance and for after-hours inspections or reinspections.
C. 
Right of entry. Upon presentation of credentials, representatives of the Utility shall have the right to request entry at any reasonable time to examine any property served by a connection to the public water system of the Utility for cross-connection. If entry is refused, such representatives shall obtain a special inspection warrant under § 66.0119, Wis. Stats. The Utility may disconnect service for refusal to allow entry to examine any property. Upon request, the owner, lesser, or occupant of any property so served shall furnish to the inspection agency any pertinent information regarding the piping system on such property.
D. 
Authority to discontinue service. The Utility is hereby authorized and directed to discontinue water service to any property wherein any connection in violation of this section exists and to take such other precautionary measures deemed necessary to eliminate any damage of contamination of the public water system. Water service shall be discontinued if the means of backflow prevention required by the Utility is not installed, tested, maintained, and repaired in compliance with this division and Wisconsin Administrative Code Ch. NR 810, § SPS 382.22, Wis. Adm. Code, Wis. Stats., or if it is found that the means of backflow prevention required by this division has been removed or bypassed. Water service shall be discontinued only after reasonable notice and opportunity for hearing under Ch. 68, Wis. Stats.
E. 
Reconnection of service. Water service to any property discontinued under the provisions of this ordinance shall not be restored until the cross-connection has been eliminated or a backflow prevention device approved by the Utility has been installed in compliance with the provisions of this section. The Utility may charge fees as approved by the Common Council for the reconnection of the water service.
F. 
Emergency discontinuance of service. If it is determined by the Utility that a cross-connection or an emergency endangers public health, safety, or welfare and requires immediate action, service may be immediately discontinued. The owner, lessee, or occupant shall have an opportunity for hearing under Ch. 68, Wis. Stats., within 10 days of such emergency discontinuance. Such hearing shall be before the City of Onalaska Board of Public Works.
G. 
Owner responsibility. The property owner shall be responsible for the elimination of or protection from all cross-connections on their premises. The owner shall, at their expense, have installed, maintained, and tested any and all backflow preventers on their premises in compliance with Wisconsin Administrative Code Ch. NR 810 and SPS Administrative Code. The property owner shall have corrected any malfunction, revealed by periodic testing, of any backflow preventer on their premises. The property owner shall inform the Utility of any proposed or modified cross-connections and also any existing cross-connections that are not protected by an approved backflow prevention device. The property owner shall not install a bypass around any backflow preventer unless there is a backflow preventer of the same type on the bypass. Property owners who cannot shut down operation for testing of the backflow prevention device must supply additional devices necessary to allow testing to take place. In the event the property owner installs plumbing upstream of the backflow preventer, such plumbing must have its own approved backflow preventer. The property owner is required to follow the protection practices described in the American Water Works Association publication AWWA MI4, titled "Recommended Practice for Backflow Prevention and Cross-Connection Control," unless the Utility requires or authorizes other means of protecting the public water system. These requirements or authorizations will be at the discretion of the Utility.
H. 
Additional protection. In the case of premises having internal cross-connections that cannot be permanently corrected or controlled or intricate plumbing and piping arrangements or where entry to all portions of the premises is not readily accessible for inspection purposes, making it impracticable or impossible to ascertain whether or not dangerous cross-connections exist, the public water system shall be protected against backflow from the premises by installing an approved backflow preventer in the service line. In the case of any premises where there is any material dangerous to health that is handled in such a manner that, in the opinion of the Utility, could create an actual or potential hazard to the public water system, the public water system shall be protected by an approved air-gap separation or an approved reduced-pressure principal backflow preventer. Examples of premises where these conditions will exist include sewage treatment plants, hospitals, mortuaries, plating plants, and car wash establishments. In the case of any premises where, in the opinion of the Utility, an undue health threat is posed because of the presence of toxic substances, the Utility may require an approved air gap at the service connection to protect the public water system. This requirement will be at the discretion of Utility.
I. 
Wisconsin Administrative Code. Wisconsin Administrative Code is hereby adopted, except any penalty provisions therein. Wisconsin Administrative Code Ch. NR 810 is hereby adopted.
J. 
Plumbing code. This section does not supersede the State of Wisconsin Plumbing Code, SPS Administrative Code, or the City Plumbing Code, City of Onalaska Municipal Code, but is supplementary to them.
K. 
Fee schedule. Where the use of a cross-connection controlled device has been approved as put forth above, the property owners shall pay to the City of Onalaska a fee as outlined in the City Fee Schedule. Additional water charges and deposits may apply per PSC Rate Schedule BW-1. Costs related to the cross-connection control of the device will be reviewed annually and may be subject to change.
A. 
Protective devices in general. The owner or occupant of every premises receiving water supply shall apply and maintain suitable means of protection of the premises supply, and all appliances thereof, against damage arising in any manner from the use of the water supply, variation of water pressure, or any interruption of water supply. There shall likewise be provided means for the prevention of the transmission of water ram or noise of operation of any valve or appliance through the piping of their own or adjacent premises. (See Title 15, Chapter 01, Division 3, "Plumbing Code").
B. 
Relief valves. On all closed systems (i.e., systems having a check valve, pressure regulator, or reducing valve, water filter or softener), an effective pressure relief valve shall be installed either in the top tapping or the upper side tapping of the hot water tank, or on the hot water distributing pipe connection at the tank. A one-half-inch drainpipe shall be connected to the relief valve for discharge on the floor or into a sink or open drain through an air gap. No stop valve shall be placed between the hot water tank and the relief valve or on the drain pipe. (See Title 15, Chapter 01, Division 3, "Plumbing Code").
C. 
Air chambers. An air chamber or approved shock absorber shall be installed at the terminus of each riser, fixture branch, or hydraulic elevator main for the prevention of undue water hammer. The air chamber shall have a diameter not less than that of the pipe it serves and a length not less than 15 diameters of said supply pipe. Where possible, the air chamber should be provided at its base with a valve and drain cock for water drainage and replenishment of air. (See Title 15, Chapter 01, Division 3, "Plumbing Code").
A. 
For purposes of this division, the following definitions shall apply. Words used in the singular shall include the plural and the plural, the singular; words used in the present tense shall include the future tense; the word "shall" is mandatory and not discretionary; the word "may" is permissive.
BACKFLOW
The undesirable flow of water or mixtures of water and other liquids, gases or other substances under positive or reduced pressure into the Onalaska Water Utility (hereinafter "Utility") distribution pipes of the potable supply of water from any source.
BACKFLOW PREVENTER
A device or means designed to prevent backflow caused by back pressure or back siphonage; most commonly categorized as air gap, reduced pressure principal backflow preventer, double-check-valve assembly, pressure vacuum breaker, atmospheric vacuum breaker, hose connection vacuum breaker, hose connection backflow preventer, backflow preventer with intermediate atmospheric vent, and barometric loop.
BACK PRESSURE
An elevation of pressure in the downstream piping system (i.e., pump, elevation of piping, or steam and/or air pressure) above the Utility supply pressure, which would cause or tend to cause a reversal of the normal direction of flow.
BACK SIPHONAGE
The flow of water or other liquids, mixtures or substances into the distribution pipes of the Utility's potable water supply system from any source caused by the sudden reduction of pressure in the Utility's potable water supply system.
CROSS-CONNECTION
Any physical connection or arrangement between two otherwise separate systems, one of which contains potable water from the Utility, and the other containing water from a private source, water of unknown or questionable safety, or steam, gases, or chemicals, whereby there may be a flow from one system to the other, the direction of flow depending on the pressure differential between the two systems.
CUSTOMER
The owner of the property.
CUSTOMER SERVICE
The portion of the service lateral that is between the curb box and the premises being served by the Water Utility.
DIRECTOR OF PUBLIC WORKS
The City Engineer/Utilities Administrator or their designee.
MAINS
All pipes used for carrying water in the streets.
MUNICIPAL WATER SYSTEM
A community water system owned by a city, village, county, town, town sanitary district, utility district, public inland lake and rehabilitation district, municipal water district or a federal-, state-, county-, or municipal-owned institution for congregate care or correction, or a privately owned water utility serving the foregoing.
NON-COMPLYING
A well or pump installation which does not comply with § NR 812.42, Wisconsin Administrative Code, Standards for Existing Installations, and which has not been granted a variance pursuant to § NR 812.43, Wisconsin Administrative Code.
OWNER
Any person, firm, corporation or association owning property or premises which is or can be supplied with water or their authorized agent.
PREMISES
A single-family dwelling, two-family dwelling, an apartment house occupied by more than one family, a building occupied by business or other purpose, of any part of a building with the land appurtenant thereto when sold as a separate unit.
PUBLIC WORKS DEPARTMENT
The organization and operation of each and every part of the water works system.
PUMP INSTALLATION
The pump and related equipment used for withdrawing water from a well, including the discharge piping, the underground connections, pitless adapters, pressure tanks, pits, sampling faucets and well seals or caps.
SERVICE LATERAL
The combined Utility and customer service which extends from the public water main through the meter or to a point of two feet outside the building if no meter exists.
UNSAFE WELL OR PUMP INSTALLATION
One which produces water which is bacteriologically contaminated or contaminated with substances which exceeds the drinking water standards of Chs. NR 140 or 809, Wisconsin Administrative Code, or for which a health advisory has been issued by the Department of Natural Resources.
UNUSED WELL OR PUMP INSTALLATION
One which is not used or does not have a functional pumping system.
UTILITY SERVICE
That portion of the service lateral from the public water main through the curb box which is the property of the utility or to the property line if no curb box or shutoff exists.
WELL
A drill hole or other excavation or opening deeper than it is wide that extends more than 10 feet below the ground surface, constructed for the purpose of obtaining groundwater.
WELL ABANDONMENT
The proper filling and sealing of a well according to the provision of § NR 812.26, Wisconsin Administrative Code.