The agency shall keep records of all complaints
received, inspections made and violations found regarding premises
regulated by this chapter. Records shall be kept and shall be available
for public inspection.
A violation order may be served on the owner
or operating agent personally, or by delivering to and leaving a copy
thereof with a person on the premises of reasonable age and mailing
a copy thereof to the person named in the order at his last known
place of residence, or by posting a copy in a conspicuous place on
the premises and mailing a copy thereof addressed to the owner or
operating agent at his last known place of residence.