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Town of Tonawanda, NY
Erie County
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Table of Contents
Table of Contents
A. 
Application for a connection to the water mains of the Town and/or for water service shall be made to the town, in writing, by the owner of the premises for which services are desired or by his duly authorized agent. The applicant shall furnish maps or drawings or further information as may be required by the town. No connection or service shall be provided until the applicant has complied with the rules and regulations provided in this chapter and the rules and regulations adopted pursuant thereto and has paid all applicable fees, charges and arrearages.
B. 
A separate application shall be made for each premises or part thereof to which water service is to be separately metered. A new application must be made on any change in ownership at the premises to which service is furnished or in the type of service furnished as described in the existing application.
C. 
The receipt of an application shall not obligate the Town to provide or perform the service requested. The Town shall not be obligated to extend a main in any street. On acceptance of the application by the town, the applicant shall become a customer of the Water Office and shall be responsible for payment for all applicable rates and charges and shall comply with the rules and regulations of the Water Office.
No water services shall be provided unless the Water Office determines that proper and technically appropriate water service connections exist at the premises to be served for the type of services desired.
A. 
Whenever a new tap to a Town main is required, the Town shall install such tap upon payment of requisite fees. All other installation of water service connections is the responsibility of the owner.
B. 
A separate curb box and curb stop outside the building shall be required for each premises or part thereof where the water delivered is to be individually metered to a customer.
C. 
When application for a new tap is made and disconnecting the previous water service connection is required by the Water Office, the applicant shall be responsible for such disconnection and for the fee for inspection of such disconnection in accordance with this chapter.
The owner shall be responsible for the maintenance and repair of the water service connection and all distribution lines and apparatus beyond the meter and shall be liable for any loss, cost or expense arising from its use, including but not limited to the malfunction or improper installation or design of said connection or facilities. Any person who performs water service maintenance, repair or installation work will be held liable for the violation of any of this chapter or rules or regulations adopted pursuant thereto by journeymen, plumbers or others in their employ.
When leaks occur in the service pipes at any point beyond the main, including the ferrule or tap, they must be repaired by the owner of the premises or his duly authorized agent. If such leaks are not repaired by such person within 24 hours after notice of leaks by the town, water service to such premises shall be shut off until the leaks are repaired; and if repaired by the town, the expense incurred shall be charged against the owner of the premises, to be collected with the next bill for supply of water that shall become due, and any failure to pay such charges shall be treated as a failure to pay water-use charges.
A. 
Cross-connections.
[Amended 2-13-1984 by L.L. No. 2-1984; 1-22-1996 by L.L. No. 1-1996]
(1) 
No water service shall be commenced or continued to any premises having a possible cross-connection where potential contamination of the public water supply is determined by the Water and Sewer Department to exist unless an air gap, reduced-pressure-zone device, double-check-valve assembly or an equivalent protective device as approved by the New York State Department of Health has been installed by the customer. This section, as well as other sections relevant to water quality, shall be governed by the rules and regulations contained in § 5 of the Sanitary Code of the New York State Department of Health.
(2) 
The customer shall submit plans for any installation of a protective device or devices to the Town and the State of New York for approval.
(3) 
No air gap, reduced-pressure-zone device, double-check-valve assembly or other protective device shall be installed unless it has been determined by the Commissioner of Health of the State of New York to be sufficient for the degree of hazard posed by the service connection.
(4) 
All devices installed pursuant to this subsection shall be tested annually. Other than certified licensed Town employees, testing shall be conducted only by backflow-prevention-device testers certified by the State of New York and licensed as a certified plumber by the town. Testing and the expense thereof shall be the responsibility of the customer.
B. 
Water hammer.
(1) 
Water hammer, as defined herein, where such condition would cause a hazard to the Town water distribution system in the determination of the Town Engineer and is under the control of the customer, is hereby prohibited.
(2) 
Upon the determination of the existence of water hammer, the Town shall deliver written notice thereof to the person causing the condition, which notice shall contain an order requiring said customer to install water hammer elimination devices within a reasonable time specified in the notice. A licensed professional engineer or registered architect shall sign and seal the design and supervise the installation of said devices. Such design and installation shall be subject to the requirements of all applicable codes, ordinances and laws. In addition to the penalty imposed for such a violation, the customer shall be liable for any loss, cost or expense arising from the prohibited water hammer.
C. 
Separate sources of water.
[Added 2-13-1984 by L.L. No. 2-1984[1]]
(1) 
No customer shall establish or maintain a separate source of water without first obtaining approval from the Water and Sewer Department for the use of the separate source.
(2) 
If the Water and Sewer Department determines that the separate source of water poses a hazard to the town's water supply, use of the separate source shall be approved only after the customer complies with the provisions of Subsection A above.
(3) 
If the Water and Sewer Department determines that the separate source of water does not pose a hazard to the town's water supply, use of the separate source shall be conditionally approved. The Department shall revoke such approval or shall require the customer to comply with the provisions of Subsection A above, if at any time the Department determines that the separate source of water does pose a hazard to the town's water supply.
(4) 
Customers maintaining a separate source of water shall provide such water quality tests or other information as the Water and Sewer Department may reasonably require to determine whether a possible source of contamination exists.
[1]
Editor's Note: This local law also provided that its provisions shall apply immediately upon its effective date to all customers commencing or renewing service after this date. Customers who have commenced service prior to the effective date of this local law shall have until 7-1-1985 to comply with its provisions.
The Town may refuse service to any customer where there exists any condition on the premises and/or in the water service connection which may be detrimental to the Town water supply. Such conditions include but are not limited to prohibited cross-connections and water hammer. The Town may refuse service when it is not satisfied that all the laws, ordinances, rules and regulations relative to water service will be complied with by the applicant.