[Code 1992, § 13.31; Ord. No. 01-32, § I, 11-26-2001; amended 3-13-2017 by Ord. No. 17-04]
All bills shall be rendered quarterly to the premises described
in a clear and definite manner, by house number when possible. All
bills, except those for special readings or special purposes, shall
be dated on the last day of the quarter in which such service is rendered,
at the net rate. To each bill remaining unpaid 20 days after the date
of such bill, a penalty of 1% per month shall be added, and the penalty
shall be collectible in the same manner as the original charge. When
the 20th of the month falls on a legal holiday or Sunday, the penalty
rule shall apply on the next business day.
[Code 1992, § 13.32; amended 3-13-2017 by Ord. No. 17-04]
Service to premises for which bills for service are not paid
by 12:00 noon 20 days from the date of the bill will be discontinued
and will not be turned on again until the bill, including the penalty,
plus a fee for turning the water off and on, has been paid. If a bill
for service remains unpaid at 12:00 noon 15 days from the date, the
owner of the property shall be notified by mail at his last known
address that water will be turned off for nonpayment on the date named.
[Code 1992, § 13.33; amended 3-13-2017 by Ord. No. 17-04]
Where meter readings cannot be obtained by reason of the premises being closed, an estimated bill will be submitted, based upon the consumption for the same quarter of the previous year or on such basis as may be deemed fair and equitable by the Utility Commission. This estimated bill shall be adjusted at the time the reading is obtainable in the course of the next reading period. When billing for service is thus based on an estimate and not on actual reading, each bill shall be accompanied by a notice from the Utility Commission to that effect stating the reasons why actual readings are not submitted. Where readings cannot be obtained because right of access is unduly restricted, the rule in Section 78-182 shall apply.
[Code 1992, § 13.34; amended 3-13-2017 by Ord. No. 17-04]
If a meter fails to register, the account will be computed in the same manner as provided in Section 78-93.
[Code 1992, § 13.35; amended 3-13-2017 by Ord. No. 17-04]
When a meter is removed from the premises for any reason other
than testing or repairing, or the premises is vacated, there will
be a charge made to the owner of the property to cover the cost of
turning the water off and on. Water will be turned off and on and
meters installed and removed only upon proper application signed by
the owner of the property served, or his authorized agent, and not
upon the request of a tenant.
[Code 1992, § 13.36; amended 3-13-2017 by Ord. No. 17-04]
Failure to receive a bill does not relieve a customer of his
obligation, nor relieve him from payment of the penalty if such bill
is not paid before the close of business on the 20th of the month
next following the quarter in which service was rendered. Claims or
complaints shall be made within five days from the date of the bill.
[Code 1992, § 13.37; amended 3-13-2017 by Ord. No. 17-04]
Where the utility is required to render services which in accordance
with the state statutes are not chargeable to the premises to which
such services are rendered or where for just or sufficient reason
it is deemed advisable not to do so, the utility may demand a deposit
for a reasonable amount as estimated by the utility to ensure prompt
payment upon the date due. Such deposit shall be uniform in all cases.
[Code 1992, § 13.38; amended 3-13-2017 by Ord. No. 17-04]
On October 1 in each year the utility shall furnish to the City
Clerk a list of all lots or parcels of real estate to which water
was furnished during the preceding twelve-month period and the amount
due for the same, including the penalty, if the same has not been
paid. The City Clerk shall spread such delinquent bills upon the tax
rolls in the manner provided in W.S.A., § 66.069(1)(b),
which section is hereby made a part of this division.
