Notwithstanding any of the provisions of this chapter, except in case of emergency, temporary interruption necessitated by repairs, extensions or maintenance operations, shortage of water or similar situations, no service shall be terminated by the Village without complying with the following procedures.
Upon the determination by the Superintendent of Public Works or Village Clerk that a violation has occurred pursuant to this chapter or that a bill for services or other charges has become delinquent, the Village Clerk shall notify, in writing, the occupant or occupants of the affected premises, as well as the owner thereof, either personally or by certified mail, at the last known address of such persons, setting forth specifically the grounds for termination of service and the time and place of hearing within the Village. Such notice shall be served at least 15 days prior to the date of the hearing and shall contain a warning that unless such person or persons shall request, in writing, within 10 days after receipt of same, that the hearing be held and such person or persons appear and offer proof or other evidence at such hearing, the service may be terminated without further notice.
[Amended 6-21-2000 by L.L. No. 30-2000]
At the time and place specified in the notice, the Village official designated by the Board of Water Commissioners, hereafter referred to as the "hearing officer," shall conduct the hearing and receive such proof or evidence that may be presented by the Village and the other interested parties.
At the close of the hearing, the hearing officer may order the termination of the service or other appropriate action as he or she may determine.
[Amended 6-21-2000 by L.L. No. 30-2000]
Any person aggrieved by the action of the hearing officer shall have the right to appeal to the Board of Water Commissioners. Such appeal shall be taken by filing within 14 days after notice of the action complained of has been mailed to such person's last known address, together with a written statement setting forth fully the grounds for the appeal. The Board of Water Commissioners shall set a time and place for the hearing on such appeal, and notice of such hearing shall be mailed to the applicant at his or her last known address at least five days prior to the date set for the hearing. The decision and order of the Board of Water Commissioners shall be final and conclusive.