This Part 1 shall apply to territory identified on General Plan Map of Water District No. 1 of the Village of Red Hook, on file at the Village Building, 24 South Broadway, Red Hook.
A. 
Written applications required. All applications for the use of water must be made in writing to the office of the Water District located in the Village Building, Village of Red Hook. If the premises to be supplied has no service pipe connection to the water main, application must be made for the tapping of the main. No person shall use water without first signing an application for service.
B. 
Form of application. See Appendix B.[1]
[1]
Editor's Note: Appendix B is on file in the Village offices.
C. 
Application not accepted from customers in arrears. No agreement will be entered into by the MWD with any applicant for water service until all arrears and charges due from the applicant for water service at any premises now or heretofore owned or occupied by him in the territory supplied by the company shall be paid.
A. 
Separate application for each premise. A separate application must be made and a separate service installed for each premises. The word "premises" as used herein shall be restricted to the following:
(1) 
A building under one roof owned or leased by one customer and occupied as one residence or one place of business; or
(2) 
Each unit of a multiple house or building separated by a solid vertical partition wall occupied by one family or one firm as a residence or place of business.
B. 
Service pipe materials. The entire service pipe shall be copper tubing or other pipe of strength and quality approved by the MWD. The minimum diameter of the service pipe shall be 3/4 inch. For services, two inches or larger in diameter or other, pipe of strength and quality approved by the MWD shall be used.
C. 
Minimum depth of service pipes. Minimum depth of service pipes from main to premises shall be five feet below the surface of the ground. Where covering over mains is less than five feet, the connection shall be made on the side of the main, and the service pipe shall in no case have less covering than the main.
D. 
Inspection of service pipes. The service pipe outside the territorial limits of any street, avenue, road or way, or other public place which is installed by the customer at his expense, must be approved by the MWD before the trench is backfilled.
[Amended 1-20-1999 by L.L. No. 1-1999; 6-8-2015 by L.L. No. 2-2015]
An individual meter shall be required for each premise and for each separate service connection. The MWD will furnish, install and maintain the meter, meter coupling and remote reading device. The MWD will maintain meters as stated insofar as ordinary wear and tear is concerned. In case of damage by freezing or hot water or external damage, the customer shall be liable for the cost of repairs. A backflow prevention device may be required to be installed at the customer's expense in accordance with Part III of this chapter.
A. 
Location of meters. The customer shall provide a place acceptable to the MWD for the location of the meter. Meters should be installed inside buildings, unless otherwise required or agreed to by the company. They are usually located in basements and should be placed in a clean, dry, safe place at or near the front wall, as close as possible to the point of entrance of the connection pipe. Meters should be supported firmly, not less than 12 inches nor more than 36 inches above the floor level, and should be readily accessible at all reasonable times for inspection, reading or changing by employees of the MWD. Where it is necessary to set the meter outside the building, it shall be installed, at the expense of the customer, in a pit which is watertight and frost-proof. The cover of the pit shall be fastened with a convenient locking device. Where the distance from the property line to the front wall of the building is greater than 75 feet, the company may require that the meter be set at or near the property line. If the pit is to be located upon property not owned or controlled by the customer, written consent of the owner shall be first obtained and a copy provided to the MWD.
B. 
Reading of meters. Meters will be read and inspected periodically by MWD employees.
C. 
Right to remove and test meters. The MWD reserves the right to remove and test any meter at any time and substitute another meter in its place. The customer will be given an opportunity to obtain a reading.
D. 
Testing of meters. In case of a disputed account involving the accuracy of a meter, the MWD will test the meter upon written request of the customer. A fee, as set by resolution of the Board of Trustees from time to time, payable in advance of the test, is required.[1] In the event that the meter is found to over-register in excess of 4% at any flow within the normal test flow limits, the fee will be returned to the customer, otherwise it will be retained. Meters one inch or over will be tested every five years at the owner's expense by a registered metered service.
[1]
Editor's Note: The fee schedule is on file in the Village offices.
E. 
Pressure reducing valves. If a water-pressure reducing valve in the customer's or applicant's opinion is necessary or is desired by the customer or applicant to safeguard the plumbing, it should be purchased by the customer or applicant and installed between the inlet and the meter. If a stop valve is used, it is advisable also to install a suitable pressure-relief valve.
A. 
Bills based on meter reading. The reading of a duly installed meter showing the amount of water consumed shall be used for all metered billing purposes, except where it appears that the meter has ceased to register or has registered inaccurately.
B. 
Rendering of bills. Bills will be rendered at least once in each calendar quarter.
C. 
Customer's responsibility for payment. A customer's responsibility to pay for water service continues from the time service is commenced, pursuant to his application, until 10 days' written notice is received by the MWD of a change of ownership of the premises or 10 days' written notice is received by the MWD to discontinue the applicable service. Upon receipt of such notice, the MWD will arrange for a final meter reading and billing. The customer will be given an opportunity to be present at the final meter reading. No allowance will be made in cases of nonoccupancy, unless the MWD is notified, in writing, as stated above.
D. 
Estimated bills. Where access to a meter cannot be had, the MWD may bill the amount charged for the corresponding period of the preceding year, and in such cases the amount paid will be treated as a credit, the amount due being determined by the next meter reading. The estimated bill will be based on the amount of water consumed in the corresponding period of prior years, except where it appears that there has been a change in the occupancy of the premises or in the use of water, in which case an equitable adjustment will be made.
E. 
Discontinuance of service for nonpayment. All bills are due and payable when rendered. In case any water bill or charges provided for in and by these rules shall not be paid within 30 days following the rendering of the bill, the MWD or its agents may discontinue water service to the customer, and service will not be reestablished until the water charges are fully paid, together with the charge for restoration of service as elsewhere provided herein, and the customer pays a deposit equal to twice the normal estimated bill.
F. 
Water for construction purposes. Water for construction purposes will be furnished upon receipt of an application for metered service. If the applicant desires metered service, he shall deposit with the MWD the cost of the meter and shall keep said meter safe and accessible during its use. If unmetered service is applied for, the fee and conditions will be established by the MWD. The fee shall be paid in advance.
G. 
Water charges and penalties thereon shall be a lien upon the real property upon which the water is used and may be collected in accordance with § 11-1118 of the Village Law of the State of New York.
[Added 3-5-2012 by L.L. No. 1-2012]
A. 
Failure in supply. The MWD undertakes to use reasonable care and diligence to provide a constant supply of water at a reasonable pressure, but reserves the right, at any time, after due notice (unless an emergency occurs) to shut off the water in its mains for the purpose of making repairs and extensions.
B. 
Discontinuance of service for violation of rules. Water service may be discontinued for any one of the following reasons:
(1) 
For use of water other than represented in the application.
(2) 
For willful waste or use of water through improper and imperfect pipes or by any other means.
(3) 
For damage to any service pipe, seal or any other appliance owned by the MWD.
(4) 
For nonpayment of bills for water or services rendered by the MWD in accord with the MWD rate.
(5) 
For a cross-connection in violation of Part III of this chapter.
[Amended 6-8-2015 by L.L. No. 2-2015]
(6) 
For refusal of reasonable access to the property for the purposes of inspecting fixtures or piping.
C. 
Restoration of service charge. When water service has been discontinued on written order of the customer or for nonpayment of bills or for violation of these rules and service is again desired by the same customer, a charge as set by resolution of the Board of Trustees from time to time will be made.
[Amended 1-20-1999 by L.L. No. 1-1999]
D. 
Hydrants, public or private. No person shall open or interfere or draw water from any hydrant without permission from the MWD.
E. 
Sprinkling. The charge for water services includes the use of water for sprinkling. There may be times when, in the opinion of the MWD, it may be necessary to restrict the use of this service to defined periods or to prohibit it entirely. In that event, all customers will be notified.
F. 
Frost provision. Extension of pipe line facilities are shall not normally be made when the ground is frozen or shall otherwise present serious obstacles to installing such pipes and connections.
A. 
The customer or developer will furnish, place and construct, at their own expense, all mains and service pipes and service any street, avenue, road or way that is for any highway purpose under the jurisdiction of the legislative body of the Village of Red Hook or other public place open to the general public for highway purposes. All necessary easements and mains must be conveyed without cost to the MWD upon inspection and acceptance by the district.
B. 
Whenever an individual owner of any property abutting on any street, avenue, road or way or other public place, as hereinbefore defined, in which there is no water main to said property makes a written application for service, the MWD has authority to render service to said applicant and the MWD will extend its system so as to serve said property, provided that said applicant shall first have assured the MWD that he will be a reasonably permanent customer.
C. 
That portion of the service line beyond a street, avenue, road or way, as hereinbefore defined, or easement area shall be provided, placed, constructed and maintained by the customer.
D. 
The MWD shall hereafter be solely responsible for the maintenance and replacement of all mains and facilities within a street, avenue, road or way, as hereinbefore defined, or easement area used by the MWD for supplying water to its customers, and if adequate maintenance requires the reconstruction or replacement of such mains and facilities, said mains and facilities shall be reconstructed or replaced by the MWD, as hereinbefore provided.
A. 
The customer shall file an application with the Code Enforcement Officer.
B. 
The Code Enforcement Officer will check the application for completeness, enter when necessary fees are paid and list on the water district log. The original application will be filed at the Village building.
C. 
Copies.
(1) 
Two or three copies will be made, depending on whether or not a road opening is needed.
(2) 
Two copies will be sent to Water Superintendent, and one to Highway Superintendent, if needed.
D. 
The Water Superintendent will establish the tapping time and date as close as possible to the date the applicant applied for service. He will keep one copy and return one to MWD office.
E. 
The original application will then be updated. A copy will be sent to the applicant with a return envelope.
F. 
Tapping date.
(1) 
Upon return of the application by both the Water Superintendent and the applicant, the MWD will consider the tapping date approved and firm by both the applicant and Water Superintendent.
(2) 
Any changes to tapping date will be arranged and agreed upon between the Water Superintendent and the applicant.
G. 
When necessary, the Highway Superintendent will perform his inspections to coincide with the tapping date to avoid any unnecessary delay.
H. 
When the tap is completed and water meter and reader installed, the Water Superintendent will notify the MWD of the installation date and meter number by returning his copy of the application. The customer will then be placed on the MWD records for billing, and all tapping charges will then be paid by MWD.
I. 
When the road repair is approved by the Highway Superintendent, the one-thousand-dollar bond will be released (within a period of no more than 12 months from the date of tap).