[Amended 4-13-1992 by Ord. No. 1546]
A grievance is an alleged violation of rights given to employees by the terms of a contract, law, regulation, policy or procedure. This procedure is a mechanism for resolving matters arising under both contract and noncontract matters.
The municipality shall inform employees of personnel policies and grievance procedures.
A grievance shall be submitted by an employee in the following sequence:
Talk informally with his immediate supervisor, who shall consider the matter and give a written response within five days to the employee with a copy to the Manager.
If the problem is not solved by the immediate supervisor within five days, the employee shall notify the Manager, in writing, stating the reason for his grievance, including all pertinent facts of the case.
The Manager shall investigate the grievance and submit the written report of his findings to the immediate supervisor and employee within 30 days. The employee may obtain a hearing conducted by the Manager, as provided for under the Local Agency Law (2 Pa.C.S.A. §§ 551 et seq. and 751 et seq.).
If the employee is still aggrieved, he may appeal to the Personnel Commission for its advisory review, a report with recommendation to be submitted to the Manager with a copy to the employee.
An employee represented by a bargaining unit may choose to follow the grievance procedure established under the labor contract.