[CC 1985 §22-1; Ord. No. 1841 Art. V §5.02, 9-5-1961; Ord. No. 4455, 1-26-2023]
Individually identifiable customer usage and billing records for customers of the utilities of the City of Ste. Genevieve shall be considered to be closed records pursuant to Section 610.021, RSMo. Unless the records are requested by the customer, or authorized for release by the customer, no records shall be made available to the public, except for the customer's name, billing address, location of service and the dates of service provided. Any authorization by the customer to release information to a third party must be made in writing and signed by the customer. The City Administrator, or his or her designee, is authorized to use a standardized form release to be used by the City of Ste. Genevieve to facilitate customer release authorizations.
[CC 1985 §22-2; Ord. No. 2628 §1, 11-14-1991]
A. 
Customers shall apply for utility service at the City Hall by submitting their name and address and making service deposits, if applicable. All applications for service shall be signed in the true name of the customer actually to receive and use such services. The use of a fictitious name by the prospective customer shall be sufficient reason for refusal and/or termination of services. The name of the customer shall be the head of the household or renter. When a married couple requests service, both the husband and wife shall be required to complete and sign the service application. The City reserves the right to request identification from the prospective customer. Any change in the identity of the customer at a premises shall require a new application for service and the City may discontinue service until such new application has been made and accepted by the City.
B. 
No customer or former customer will be supplied any utility service that has on record any amounts due the City unless first paying the old balance in full along with the necessary deposits.
[CC 1985 §22-3; Ord. No. 2628 §1, 11-14-1991; Ord. No. 3670 §1, 6-24-2010]
A. 
Deposit Shall Be Required — Amount. The City may at any time, as a condition to furnishing or continuing service, require a residential customer to maintain a deposit. All residential customers, at the time of application for service, shall be required to establish a deposit with the City of Ste. Genevieve. The amount of the deposit shall be one hundred dollars ($100.00).
B. 
Form And Length Of Deposit. Deposits shall be held by the City for a period of two (2) years. After two (2) years of maintaining a satisfactory payment record cash deposits may be refunded upon written request received by the billing manager. Deposits shall not bear interest.
C. 
Cases In Which Deposits May Be Reestablished. The City, as a condition of continuing service to an existing customer, shall require such customer to establish a deposit if any of the following occur:
1. 
The customer is disconnected for non-payment.
2. 
Evidence of meter tampering is found.
3. 
The customer receives three (3) delinquent notices within a twelve (12) month period.
4. 
The customer fraudulently obtains utility services.
Only cash deposits will be accepted from those customers who must establish a deposit under the guidelines of this Section.
D. 
Transfer Of Deposits. Deposits or good credit ratings with the City may be transferred or applied to a new location when a customer transfers service.
[CC 1985 §22-4; Ord. No. 2628 §1, 11-14-1991; Ord. No. 3670 §2, 6-24-2010]
A. 
Deposits Shall Be Required. The City may at any time, as a condition of furnishing or continuing service, require a commercial or industrial customer to maintain a deposit with the City. All commercial and industrial customers, at the time of application for service, shall be required to establish a deposit with the City.
B. 
Amount Of Deposit. The amount of the deposit shall be as follows:
1. 
For commercial/industrial businesses having less than ten (10) employees, the deposit shall be one hundred dollars ($100.00).
2. 
For commercial/industrial businesses having ten (10) or more employees, the deposit shall be two hundred dollars ($200.00).
C. 
Form And Length Of Deposit. Deposits shall be in the form of cash. Deposits shall be held by the City for a minimum of two (2) years. Deposits shall not bear interest.
D. 
Transfer Of Deposits. Deposits may be transferred or applied to a new location when a customer transfers service.
[CC 1985 §22-5; Ord. No. 2836 §§1 — 3, 2-8-1996; Ord. No. 2857 §1, 6-13-1996; Ord. No. 3438 §1, 6-26-2005]
A. 
To ensure the orderly development of the City and appropriate use of City infrastructure and services, after the effective date of this Section, sanitary sewerage and service provision and extension may be granted at the discretion of the Board of Aldermen, subject to the following minimum requirements:
1. 
New extensions or service. No new City sanitary sewerage or wastewater treatment services shall be extended or commenced outside the boundaries of the City to any property unless such property is:
a. 
Annexed into the City by means of a voluntary annexation petition and agreement, or
b. 
If not then capable of annexation, subject to an annexation agreement, all requiring compliance with the City's ordinances and requirements; provided that, all such services may be extended, operated and serviced and applicable fees and charges paid only pursuant to City requirements.
2. 
Continuation of existing extraterritorial service. Sanitary sewerage and service outside the City boundaries shall hereinafter be maintained and continued only as follows:
a. 
Within six (6) months of the effective date of this Section, all owners of real property lying outside the City boundaries and receiving City sanitary sewerage or wastewater treatment services shall, if such owners wish to continue such services, execute and submit to the City Clerk either a binding annexation agreement and voluntary annexation petition or, in the event such properties are deemed not suitable for annexation into the City, a service agreement conforming with the requirements of the City and providing for the dedication and granting to the City of a suitable easement for access, maintenance and servicing of the sewerage facilities. Within sixty (60) days of receipt of notice by the City of these requirements as set forth herein, each such owner shall notify the City if such continued sewerage and wastewater treatment services is requested under the terms provided herein and shall obtain from the City the required documents to be executed.
b. 
Nothing herein shall require the City to approve any annexation agreement, annexation petition or service agreement not deemed by the Board of Aldermen to be in the public interest. Nothing herein shall require the City to provide sewerage or wastewater treatment services outside the boundaries of the City, provided however, that service shall not be terminated or maintained on any unlawful discriminatory basis.
3. 
Notice — termination of service. Each owner of real property lying outside the boundaries of the City and receiving sanitary sewerage or wastewater treatment services shall be given prompt written notice of the requirements of this Section. Such notice shall contain a statement advising that sanitary sewerage or wastewater treatment services shall be terminated upon the dates set forth herein without additional notice if requirements for continuation of such services are not satisfied as herein provided. In the event that a property owner does not submit an executed annexation agreement or service agreement within the required time frame or violates the provisions thereof, the sanitary sewerage or wastewater treatment services shall be terminated immediately thereafter, unless a variance or extension has been granted by the Board of Aldermen as provided herein.
4. 
Variances — extensions. The requirements set forth in this Subsection (E) may be varied and deadlines extended for good cause or upon a finding of undue hardship by written application to the Board of Aldermen and consistent with applicable law.