The Borough of Buena, through the Division of Emergency Medical Services and a third-party billing agent (retained by the Borough of Buena for purposes of seeking payment for the provision of emergency services), shall maintain accurate records of all of requests for service, service calls, and services approved by the Division of EMS. Said records shall include pertinent information about the general nature of the call and shall identify the complete name, mailing address, place of domicile, location and telephone numbers of all persons requesting and receiving the EMS services, as well as all pertinent and available insurance information.