[Added 1-8-2008 by Ord.
No. 2-2008]
(B)
Any amendment to the Cable and Video Customer Protection Law that
becomes effective after the effective date of this article shall be
incorporated into this article by reference and shall be applicable
to cable or video providers offering services within the municipality's
boundaries. However, any amendment that makes its provisions optional
for adoption by municipalities shall not be incorporated into this
article by reference without formal action by the corporate authorities
of the City.
The City does hereby pursuant to law declare its intent to enforce
all of the customer service and privacy protection standards of the
Cable and Video Protection Law with respect to complaints received
from residents within the City.
The City hereby adopts the schedule of customer credits for
violations as provided for in the provisions of 220 ILCS 5/22-501(s)
and applied on the statement issued to the customer for the next billing
cycle following the violation or following the discovery of the violation.
The cable or video provider is responsible for providing the credits
and the customer is under no obligation to request the credit.
