[Ord. No. 406 § 700.300, 12-7-2015]
A. 
Except as provided for bulk at a flat rate, every user of water from the municipal water system of the City of Kimberling City, Missouri, shall use said water only after it has been metered through a water meter to be furnished, installed, regulated and controlled by said City and the applicant for each meter, on behalf of him/her, shall pay for said water used at the following monthly rate:
1. 
For the first three thousand (3,000) gallons used in each month, the base rate shall be fifteen dollars ($15.00).
2. 
For each additional one thousand (1,000) gallons or portion thereof used in each month, the rate shall be three dollars and eighty five cents ($3.85).
B. 
Minimum Rate-Less Than Three Thousand Gallons Used. In the event that less than three thousand (3,000) gallons are used in any one (1) month by a user, the minimum rate of fifteen dollars ($15.00) shall be charged and paid.
C. 
Meter Reading Fee. Every user of water utilizing a meter shall be charged and shall pay a monthly meter reading fee of one dollar ($1.00).
D. 
Maintenance Fee. Every user of water utilizing a meter shall be charged and shall pay a monthly maintenance fee of ten dollars ($10.00).
[Ord. No. 406 § 700.310, 12-7-2015]
A. 
In addition to the above rates, every user of the water system utilizing a meter less than or equal to a one-inch meter shall pay an additional fee to provide the funding for water testing as required by Missouri law. These fees shall be as follows:
Annual Missouri Primacy Fee
Unmetered Customers And Those With Meters
Less Than Or Equal To One Inch Connection
Water System Service Fee
1 - 1,000
$3.24
1,001 - 4,000
$3.00
4,001 - 7,000
$2.76
7,001 - 10,000
$2.40
10,001 - 20,000
$2.16
20,001 - 35,000
$1.92
35,001 - 50,000
$1.56
50,001 - 100,000
$1.32
>100,000
$1.08
Annual Missouri Primacy Fee
Customers With Meters Greater Than One Inch
Meter Size Fee
>1 inch <2 inches
$7.44
>2 inches <4 inches
$41.16
>4 inches
$82.44
B. 
The annual fee shall be charged on a fiscal year basis of August 1 to July 31 of each year. The fee may be charged and billed as a one-time fee each fiscal year in a particular month or divided equally and billed monthly in accordance with the police as may be established from time to time by the Board of Aldermen.
[Ord. No. 406 § 700.350, 12-7-2015]
A. 
After the meters have been read, the City shall as soon thereafter as is reasonable and on or before the third day of the month send to each user a written statement stating the amount of water used and the charge therefore as of the last meter reading date. The written statement shall also state the amounts charged for the meter reading fee and the maintenance fee. Thereafter, all bills shall be due and payable at City Hall on or before the 20th day of the month following the use of the water. All bills which are not paid in full by the due date shall be considered delinquent. Each user that has not made payment on or before the due date shall be charged a late fee of ten percent (10%) of the total unpaid bill. On the day after the due date a past due notice shall be sent to each delinquent customer giving them fourteen (14) days to pay in full. After the fourteen-day period, all delinquent customers will be subject to disconnection.
B. 
After a user has been disconnected by reason of delinquent water bills, a fee of thirty-five dollars ($35.00) and all past due bills and late fees shall be paid before the water service is restored. If necessary to remove the meter, the reconnect fee will be one hundred dollars ($100.00). Water service shall be restored by the end of the next business day after full payment has been made for penalties and all outstanding amounts due.
[Ord. No. 406 § 700.380, 12-7-2015; Ord. No. 505, 5-4-2021]
A. 
Sewer account adjustments related to an associated water leak shall be determined based on the following criteria:
1. 
Before an adjustment is made to a sewer account, proof shall be submitted to the City Clerk in the form of a receipt for plumbing materials, an invoice from a plumbing company, or other clearly documented information indicating the repair of a water line break, from the associated water leak, on the customer side of the water meter. The information shall indicate the nature of the repair, the date of repair, the street address where the repair was made, the customer name and contact information. The City Clerk shall be responsible for the determination of approval or denial of the sewer account adjustment, and the preparation of the supporting documentation.
2. 
In cases where a sewer account adjustment is requested the determination for adjusted charges will depend on whether water from the associated leak entered the sewer system. In cases where the lost water entered the sewer system a sewer adjustment will not be allowed.
3. 
In cases where a sewer account adjustment is requested the determination for adjusted charges will depend on whether water from the associated leak entered the sewer system. In cases where the lost water associated with the leak did not enter the sewer system, but instead drained to the ground, then the approved sewer adjustment will be based on:
a. 
Residential. An amount equaling the average sewer bill incurred by the customer during the preceding twelve-month period.
b. 
Commercial. An amount equaling the average sewer bill incurred by the customer during the preceding three-year period for the same month(s) being adjusted.
In order to be eligible for adjustment, information required in this Section must be provided. Note: outdoor faucets left running unattended are not eligible for sewer adjustment. Any outside faucet that is vandalized may be eligible for a water and sewer adjustment, provided there is clear evidence of the damage or vandalism. A police report shall be filed for vandalism in order to be eligible for adjustment. The same requirements for evidence of repairs included in this Section shall apply.
A sewer account adjustment may be allowed for up to two (2) consecutive months if it is determined the reason for two (2) consecutive high sewer bills are caused by one (1) associated water leak crossing between two (2) reading cycles creating two (2) large bills. Leaks resulting in high readings for more than two (2) consecutive months must be reviewed and approved by the Board of Aldermen.
Only one (1) leak adjustment a year will be approved on a sewer account. If more than one (1) sewer leak adjustment is requested in a one-year period, after the initial adjustment any following adjustments must be approved by the Board of Aldermen.
B. 
A sewer account adjustment may be allowed once per year for filling of swimming pools in an amount equal to the volume of a customer's pool.
1. 
Said pool must drain to the ground, not be connected to the City sewer system and filled during the year in which an adjustment is requested.
2. 
Pool adjustments can be applied to one (1) billing cycle and may not cross between two (2) reading cycles.
3. 
Pool adjustments will not be given if a pool is filled from a reduction meter, and filling a pool using a reduction meter will end in loss of reduction meter.
[Ord. No. 406 § 700.400, 12-7-2015]
A. 
Each residential unit and each business of any kind whatsoever shall have a separate and individual meter; provided, however, that if an individual is operating a business from his/her chief place of residence and said operation is otherwise permissible under the ordinances of the City, one (1) meter shall be sufficient for both the business and the dwelling.
B. 
Provided further, however, where there is or has been constructed multi-family living units providing living quarters for three (3) or more families' units in one (1) complex, the owner may provide one (1) meter for each complex/units, but the bill shall then be paid by the owner.
[Ord. No. 406 § 700.410, 12-7-2015]
The acceptance and the use of water supplied through said municipal system shall constitute a consent by the owner and occupant of the premises that any officer, servant or employee of said City may come on the premises and enter the buildings on said premises for which water is being supplied for the purpose of carrying out the provisions of this Article or any other ordinance relating to said water system or for any cause reasonably necessary to the efficient and proper operation of said water system.
[Ord. No. 406 § 700.420, 12-7-2015]
No water shall be resold or distributed by the recipient thereof for the City supply to any premises other than that for which application has been made and the meter installed, except in case of emergency.
[Ord. No. 406 § 700.430, 12-7-2015]
Any complaints about reading of water meters or computation of water bills shall be made to the Board of Aldermen through the City Clerk and shall be made in writing signed by the user and state the exact nature of the complaint.
[Ord. No. 406 § 700.450, 12-7-2015]
A. 
Any person or entity that shall violate the provisions of this Article shall, upon conviction thereof, be subject to a fine of not less than ten dollars ($10.00) and not more than five hundred dollars ($500.00) together with costs.
B. 
Further, whenever, in the determination of the Board of Aldermen as shown by its records or after hearing thereon, any person or entity is not complying with or is violating any of the provisions of this Article, the meter to such user's premises shall be disconnected and removed if applicable and that premises denied the further use of water from said system until there has been compliance with all provisions of this Article.