Upon filing of a complaint, the Chairperson of the Commission
shall designate an individual to investigate the allegations. The
individual shall promptly investigate such allegations, and if he/she
determines that probable cause exists for crediting the allegations
of the complaint, he/she shall thereupon undertake to eliminate the
alleged discriminatory practice or practices by conference, conciliation
and persuasion or mediation and shall inform the Commission of the
results of such efforts. If the individual determines that no such
probable cause exists, he/she shall so report to the Commission, which
shall thereupon dismiss the complaint without further proceedings,
or direct further investigation or, if it determines that probable
cause exists for crediting the allegations of the complaint, direct
that the alleged discriminatory practice or practices be the subject
of conference, conciliation and persuasion or mediation. Neither the
members of the Commission nor any person participating in the investigation
shall disclose what has occurred in the course of such efforts to
conciliate. The determination of probable cause shall be made, and
the investigation and conciliation or mediation shall be conducted,
in accordance with such rules, regulations and guidelines as the Commission
shall prescribe.