A. 
Supply and pressure. The water department does not undertake to supply any uninterrupted or fixed pressure. In the case of accident or for other reasons, the water department may shut off the water in the mains and may restrict the use of water whenever the public welfare may require it. All customers requiring an uninterrupted supply or a uniform pressure of water for steam boilers, hot water or other apparatus, or for any other purpose, are cautioned to provide their own means of providing such service.
B. 
Sprinkling. The charge for water service under Service Classification No. 1 includes the use of water for sprinkling, swimming or wading pools. There may be times when it may be necessary to restrict the use of this service to certain definite periods or to prohibit it entirely. In this event, every endeavor will be made to notify customers in advance by public notice.
C. 
Quality of water. The water department does not undertake to supply any uniform quality of water for special purposes, such as swimming pools, bleaching or dyeing plants, or laundries. Customers requiring water of special quality, or water free from discoloration at all times, are required to provide their own means of filtering the water, or provide such other protection as may be deemed necessary for the purposes required.
D. 
Liability of water department. The water department will not be liable for any injury, casualty or damage resulting in any way from the supply or use of water service or from the presence or operation of the water department's structures, equipment, pipes, appliances or devices on the customer's premises, or from the use of any equipment or materials installed in conformity with the water department's requirements or recommendations, except injuries or damages resulting from the negligence of the water department.
E. 
Adequacy of customer's facilities. Neither by inspection nor nonrejection, nor in any other way, does the water department give any warranty, expressed or implied, as to the adequacy, safety or characteristics of any structures, equipment, pipes, appliances or devices owned, installed or maintained by the customer, or leased by the customer from third parties.
F. 
Cross-connection to other sources prohibited. No pipe or fixtures connected with the mains of the water department shall be connected with pipes or fixtures supplied with water from any other source nor any apparatus which may endanger the quality of the water department's water supply.
G. 
Interference with water department's property prohibited. No unauthorized person shall maliciously, willfully or negligently break, damage, destroy, uncover, deface, or tamper with any structure, appurtenance, or equipment which is part of the waterworks system. Any person violating this provision shall be subject to immediate arrest under charge of disorderly conduct.
H. 
Frost prevention. Extension of pipe line facilities are not normally made when the ground, in which such pipes and connections are required to be laid, shall be frozen or shall otherwise present serious obstacles to laying the same.
I. 
Discontinuance of service for violation of rules. Service may be discontinued for any one of the following reasons:
(1) 
Use of water other than represented in application or through branch connections on the street side of the meter or place reserved therefor.
(2) 
Willful waste or use of water through improper and imperfect pipes, or by any other means.
(3) 
Nonpayment of bills for water services rendered by the water department in accordance with these rules and regulations.
(4) 
Cross-connecting pipes carrying water supplied by the water department with any other source of supply or with any apparatus which may endanger the quality of the water department's water supply.
(5) 
Refusal of reasonable access to the property for the purposes of inspecting fixtures or piping or for reading, repairing, testing or removing meters.
(6) 
Sub-metering or reselling water.
(7) 
Failure to maintain, in good order, connecting pipes, connections, or fixtures owned by the customer.
(8) 
Failure or neglect to connect to a new service pipe installed in front of a customer's premises, previously supplied by a private connecting pipe.
(9) 
Failure to properly construct and maintain meter pits or vaults.
(10) 
In case of vacancy of premises.
J. 
Restoration of service charge. When water service has been discontinued on written order of the customer or for nonpayment of bills or for violation of these rules and service is again desired by the same customer, including seasonal customers, an additional charge in accordance with § 348-19C shall be made.
K. 
Authority of agents or employees. No agent or employee of the water department shall have authority to bind it by any promise, agreement, or representation not provided in these rules and regulations, or in any way inconsistent therewith.
L. 
Change in rules and regulations for water service.
(1) 
The water department reserves the right to change, take from or add to these rules and regulations to the extent permitted by law.
(2) 
Bills for all meter reading periods affected by a change in rates will be prorated and computed on the basis of average daily use.
The territory served by the water department of the City of Plattsburgh includes the area within the corporate limits of the City and the areas adjacent thereto in which the City now or in the future provides water service.
A. 
Written applications required. All applications for the use of water must be made in writing to the office of the water department at the business office. If the premises to be supplied has no service pipe connection to the water main, application must be made to the water department for the tapping of the main and installation of the service pipe from main to the curbing. No person shall use water without first signing and filing with the department an application for service.
B. 
Examination of premises. The acceptance of applications for service is subject to an examination of the premises to be supplied.
C. 
Application not accepted from customers in arrears. No agreement will be entered into by the water department of the City of Plattsburgh with any applicant for water service until all arrears and charges, including liens on the property served which have been levied against the property for water service at any premises now or heretofore owned or occupied by him in the territory supplied by the water department of the City, shall have been paid.
D. 
Shut-off of joint service. Where two or more premises are supplied through one service pipe under the control of one curb stop, the water department reserves the right to shut off the joint service line if any of the parties so supplied shall violate any of the water department's rules. Such action shall not be taken until any innocent customer who is not in violation of these rules has been given reasonable opportunity to connect to a separately controlled service connection.
A. 
A separate application must be made and a separate service installed for each premises. The word "premises" as used herein shall be restricted to the following:
(1) 
A building under one roof owned or leased by one customer and occupied as one residence or one place of business; or
(2) 
A combination of buildings owned or leased by one customer, in one common enclosure occupied by one family as a residence or one corporation or firm as a place of business; or
(3) 
Each unit of a multiple house or building separated by a solid vertical partition wall occupied by one family as a residence or one firm as a place of business; or
(4) 
A building owned or leased by one customer and having a number of apartments, offices, or lofts which are rented to tenants using in common one hall and one or more means of entrance; or
(5) 
A building two or more stories high under one roof owned or leased by one customer and having an individual entrance for the ground floor occupants and one for the occupants of the upper floors; or
(6) 
A combination of buildings, such as a garden-type apartment, owned by one customer, in one common enclosure, none of the individual buildings of which is adapted to separate ownership; or
(7) 
A public building; or
(8) 
A single plot, such as a park or playground.
B. 
Service pipe materials. The entire service pipe shall be copper tubing or other pipe of strength and quality approved by the water department. The minimum diameter of the service pipe shall be 3/4 inch. For services two inches or larger in diameter, cast iron, or other pipe of strength and quality approved by the water department shall be used.[1]
[1]
Editor's Note: See also § 348-5, Approval of materials for water and sewer line installations.
C. 
Minimum depth of service pipes. Minimum depth of service pipes from main to premises shall be five feet below the surface of the ground. Where covering over mains is less than five feet, the connection shall be made on the side of the main and the service pipe shall in no case have less covering than the main.
D. 
Installation of services.
(1) 
The water department, upon proper application, will tap the main and provide the corporation cock for the services of one inch or less. For connections larger than one inch, the applicant shall deposit with the department the estimated cost of the service installation from the main (including the main tapping sleeve and valve and the corporation cock). For services of one inch or less, the applicant shall deposit with the department the estimated cost of the service installation from the main to the curb box (exclusive of the main tapping and the corporation cock). The size of the service pipe and the materials to be used shall be determined by the water department. Upon completion of said installation and after all costs have been determined, the excess of deposit over the actual cost of installation shall be refunded to the applicant forthwith.
(2) 
That portion of the service line beyond the curb box which is installed by the applicant at his expense must be approved by the water department before the trench is backfilled.
(3) 
No attachment to such pipe or any branch thereof shall be made between the meter and the main.
E. 
Leakage from customer's facilities. Whenever leakage occurs on pipes and facilities owned by the customer, the customer shall make the necessary repairs without delay. If the customer fails to make said repairs, the water department reserves the right to discontinue the supply until such time as the leak is repaired and all costs incurred by the water department are paid.
[Added 7-7-1994]
A. 
It is the intent of the City to permit the use of materials that have been tested and certified by licensed or accredited testing laboratories as meeting industry standards for their intended use.
B. 
Any material approved for use must meet the standards of any governmental agency having jurisdiction to approve the use of the material.
C. 
The City department having jurisdiction to approve the use of material shall maintain a list of materials approved for certain uses or applications which shall be kept on file in the department office and the office of the City Clerk and shall be available to the public upon request and payment of any charge for copying. If the City official with authority to approve the use of materials declines to approve the use of a material that is certified and generally accepted in the industry, he shall state his reasons for declining to approve the use of such material.
D. 
The City Planner, or an engineer designated by the Mayor, shall have the authority to approve the type of materials and method of installation in the construction of public water and sewer improvements, the construction of private lines or laterals in public streets, and the connection of water and sewer laterals to public water and sewer mains. Before approving the use of any new material he shall consult with the Superintendent of Water and Sewer regarding his recommendations for material specifications or method of installation. Any plans or specifications required to be submitted and approved as a condition of permitting a private property owner to connect a water or sewer lateral to a public water or sewer main may be approved by the City Planner, or an engineer designate by the Mayor, or the Superintendent of Water and Sewer.
[Amended 8-17-2017 by L.L. No. 3-2017]
E. 
The Building Inspector shall have the authority to approve the type of materials and method of installation in the construction of water and sewer lines on private property. Before approving the use of any new material, he shall consult with the City Planner, or an engineer designated by the Mayor, and Superintendent of Water and Sewer regarding their recommendations for material specifications or method of installation.
[Amended 8-17-2017 by L.L. No. 3-2017]
A. 
Installation of fire hydrants.
(1) 
Fire hydrants are installed by the water department on its system for purposes of fire protection only, at locations specified by fire department authorities.
(2) 
Hydrants may not be used for street sprinkling, flushing of streets and sewers, catch basins, stormwater drains, demonstrations, or for filling swimming or wading pools or areas set aside for ice skating, without the written permission of the water department.
B. 
Where it is necessary to use hydrants for any purpose other than for public fire protection in an emergency or where no other source of water supply is available, a special permit is required, issued by the water department, under restrictions imposed in the interest of the public. The applicant for such permit shall notify the local fire department of the intended use of a hydrant before using it and keep the permit card with him when the hydrant is in use. The fire department should inform the water department promptly of any hydrant which has been used, or which is leaking, or in need of attention, so that such hydrants may be placed in readiness for instant operation. This is particularly important during the winter months.
C. 
Charges. Charges for public fire protection are made in accordance with Service Classification No. 3.
A. 
Upon request by applicant who is not a real estate developer.
(1) 
Upon application in proper form to the water department of the City of Plattsburgh, the water department will extend its facilities to service said applicant's premises provided he deposits with the water department the estimated cost of extending its facilities to said premises. Said estimated cost will include the total installation cost of a main from the nearest existing main or the water department, appropriate to the service requested, and will include the cost of the service connection necessary to provide water service to the property line of the applicant's premises.
(2) 
Upon completion of the installation, and when all necessary and proper costs associated therewith have been determined, the applicant will be refunded the difference between the estimated cost thereof and the actual cost, if any. In the event that the estimated cost deposited by the applicant is less than the actual cost, the applicant shall forthwith deposit the amount necessary to cover the actual costs incurred by the water department.
(3) 
The amount so deposited by the applicant with the water department is refundable under the following conditions:
(a) 
When and as any house abutting on the main lines of this extension, has a service connection made to this extension and the said house is occupied by a bona fide owner or responsible tenant, who is under contract with the water department for the present use of its service, the water department agrees to refund to the applicant an amount equal to its estimated charge for five years' service to such house.
(b) 
The water department agrees to refund to the applicant any unrefunded balance of the deposit, when and as, within 10 years from the date of the completion of this extension, the annual revenue derived from premises directly abutting and connected to the said extension, as described above, shall equal or exceed 15% of the original deposit (or adjusted deposit, if an adjustment has been made due to the difference between the actual and estimated cost). The applicant further agrees that:
[1] 
The total amount of all refunds, as herein set forth, shall not exceed the deposit.
[2] 
No interest shall be paid on the deposit or refunds as herein provided for.
[3] 
The right to receive further refund ceases 10 years from the date of the completion of this extension.
[4] 
The right to receive refunds is personal to the applicant and unassignable either as collateral security or otherwise.
[5] 
This extension shall stand as a unit in the distribution system of the water department, and that the water department shall have the right to make any further extensions from any point of said extension, and the applicant shall not by reason thereof be entitled to any refunds in addition to those herein provided for.
[6] 
This extension shall be made in accordance with the rules and regulations and schedule of rates of the water department as from time to time are published and effective.
B. 
Upon application by real estate developers. The water department will extend its facilities into an area under development by a real estate developer or into streets or other ways used for highway purposes, where the distribution system of the department does not presently extend provided that said applicant executes an agreement with the water department which provides as follows:
(1) 
To provide any easements and rights-of-way which the water department considers necessary.
(2) 
To deposit with the water department the estimated total cost of the proposed extension, including service connections and fire hydrants (when so ordered by the Plattsburgh fire department or fire districts).
(3) 
Upon completion of said extension, if the actual cost is less than the estimated cost deposited with the water department, the difference, if any, will be refunded to the applicant.
(4) 
The applicant will connect the buildings under construction by him to the said extension and service connections upon completion thereof for the purpose of receiving regular water service therefrom.
(5) 
The ownership of this extension and service connections to the property line is vested in the water department of the City of Plattsburgh, and the extension becomes part of the distribution system of the water department.
(6) 
This extension shall stand as a unit in the distribution system of the water department, and that the water department shall have the right to make any further extensions from any point of said extension.
(7) 
This extension shall be made in accordance with the rules and regulations and schedule of rates of the water department as from time to time are published and effective.
(8) 
Should the water department for any reason fail or be unable to furnish, lay and connect said extension as herein provided, it shall not be liable to the applicant for more than the amount deposited with the water department.