[Adopted 2-1-1983 by Ord.
No. 83-3]
Water service shall be furnished only upon the filing of an
application with the City Clerk upon a form to be supplied by the
City. The application shall state the name of the applicant, the premises
to be serviced, the size of service desired, the date service is desired,
and include a record of service installation inspection and approval
by the City, and a record of service meter reading upon commencement
of service to the applicant.
A.
It shall be required that the water customer pay for, install and
maintain his service line from the point of connection with the City
main to his premises, including the installation of the meter, meter
yoke and remote register, if any, furnished by the City.
B.
There shall be a connection charge as set forth in the fee schedule
adopted by the City Council for service to each property for which
an application has been filed, together with the cost of equipment
and materials furnished by the City.
[Amended at time of adoption of Code (see Ch. 1, General
Provisions, Art. I)]
A.
The water service meter shall be installed within the customer's
premises near the property line; however, in the event that such installation
is deemed impractical by the City Water Superintendent, the meter
shall be located at the direction of the Water Superintendent. The
remote register, if supplied, shall be located outside the customer's
premises and shall be easily accessible for reading by City personnel.
The register shall not be located less than five feet nor more than
six feet above the ground and shall be mounted on the building wall.
B.
The customer shall permit authorized personnel of the City to enter
the property for purposes of inspecting completed installations, reading
meters, making necessary inspections and repairs, and all other lawful
purposes at any reasonable time.
C.
Should the need arise, the customer shall give an easement for any
part of the water system that shall be installed on the customer's
property.
D.
No user of water supplied by the waterworks system shall be allowed
to tamper with or make changes to any equipment of the waterworks
system of the City, except authorized City personnel.
E.
No water supplied by the waterworks system of the City shall be resold
by any user except as authorized by the City Council and subject to
rates and charges as established by ordinance.
F.
No user shall install a bypass in his service line for the purpose of obtaining unmetered water. The City reserves the right to inspect any customer's water service line and conduct tests to ascertain that all water furnished to the user is metered. A penalty as set forth in Chapter 1, Article III, Penalties and Enforcement, of the City Code shall be charged to any user violating this rule.
[Amended at time of adoption of Code (see Ch. 1, General
Provisions, Art. I)]
G.
No user shall be furnished water by the City until an inspection
of the user's water service has been conducted by a representative
of the City to ascertain that there is no cross-connection between
the City waterworks system and a private water source, including well
supplies, cisterns or other sanitary conveniences. The City reserves
the right to inspect plumbing systems as they deem necessary to protect
the public safety and to order removal of any cross-connection.
H.
No water user may supply water to other premises or other users or
allow them to accept water except for use on the premises. After water
is supplied to the premises, no user shall employ any other person
to make any tap or connection with work upon the premises for alterations,
repairs, extensions or attachments without and subject to a written
permit of the City.
A.
The City shall own and be responsible for the maintenance of the
water mains, valves and service lines from the main to the customer's
property line. The City shall own and be responsible for the maintenance
of the water meter, meter yoke and remote register, if any, furnished
each customer. All water service materials furnished by the City and
paid for by the customer shall remain the property of the City, and
the City shall be responsible for all repairs and/or replacement of
all materials furnished by it. The customer shall be responsible,
however, for installation and all maintenance and/or repair of all
service components installed by him.
B.
The City reserves the right to shut off water at any time in the
mains for the purpose of repairing, cleaning, making connections with
or extensions to same, or for the concentrating of water in any part
of the waterworks system in case of fire, and for restricting the
use of water in case of deficiency in supply, including the suspension
of the use of water for sprinkling lawns or gardens. No claims shall
be made against the City by reason of the breaking of any pipe or
service cock, or damage arising from shutting off the water for repairing,
laying or relaying mains, hydrants, or other connections, or repairing
any part of the water system, or from failure of the water supply,
or by increasing or decreasing the water pressure at any time, or
from concentrated or restricted use of water as above.
C.
All water service supplied by the waterworks system shall be upon
the express condition that the City shall not be liable nor shall
any claim be made against it for damages or injury caused by reason
of the breakage of any main, branches, service pipe, apparatus, appurtenances
connected with said system, or any part or portion thereof, or for
any interruption of the supply by reason of the breakdown of machinery,
or by reason of stoppage, alteration, extension, renewals or restriction
of use as above set forth.
D.
The customer or user shall save harmless the City from any and all
liabilities either in law or equity arising out of the performance
of the agreement for water service. In the event of dispute between
the City and the customer or user relative to interpretation or performance
of the agreement for water service, except as to rates, charges and
penalties, the dispute shall be settled by arbitration, each party
selecting a representative and the two representatives selecting a
third party, and the three persons so selected shall serve as a board
of arbitration and make settlement of the dispute within 30 days after
notice of the dispute has been communicated between the conflicting
parties.
A.
The City shall provide City personnel to be on call and available
for City service calls 24 hours a day for the purpose of maintaining
and repairing the water mains and distribution system of the City.
B.
The City shall purchase, maintain adequate supply of and make available
the proper spare parts that may be required for the maintenance and
repair of the system. The City shall maintain an inventory of such
parts at the office of the Waterworks and Sewerage Department.
C.
Customer complaints of service and notices of main or service breaks
shall be received by the City Clerk, the Water Superintendent, or
other authorized City representatives. The person receiving the complaint
shall initiate action to investigate the nature and cause of the complaint
and to determine the proper course of action necessary to effect correction
of the complaint.
D.
The cost or repairs to City equipment being part of the system shall
be assumed by the City except in the case of damage due to negligence
of persons during construction, excavation or other actions on or
near the City's waterworks system.
E.
In the event of such repairs, the cost of labor and parts to the
City plus 15% of the total cost shall be charged to the party responsible
for the repair. The party responsible shall also be charged for the
cost of water lost due to the repair necessary. The amount of water
lost shall be estimated by the City or its representative.
A.
In the event it becomes necessary to extend the water mains of the
City, the feasibility and suitability of same shall be studied by
the members of the City Council. If it appears that, from an economical
standpoint, the extension will pay for itself within a reasonable
time as further decided upon, and if funds are available for the installation,
the City shall take the necessary steps to provide water service for
the customers of the extension.
B.
If the City finds the request for extension of mains is not feasible,
does not meet the policies of the City, or does not have sufficient
funds for the installation, the owners of the property may extend
the mains at their own expense, it being understood that after the
mains are installed and operational they shall become the property
of the City.
C.
All main extensions shall be installed in accordance with the size,
materials, and procedures specified by the City and under the supervision
of a City representative.
D.
All plans for water main extensions shall first be approved by the
City Council, and the completed installation shall meet the approval
of the City Council. Failure to comply with the above instructions
and conditions shall be sufficient grounds for the City to refuse
and/or terminate water service to the extension.
A.
Scope. The following specifications shall pertain to the planning
and construction of water service connections to mains either owned,
controlled, or to be dedicated to the City. A "service" is defined
as a connection to a main serving not more than one residence or business.
C.
Specifications.
(1)
All labor for excavation, tapping, backfilling, and other connection
work and all materials required for the service connection from the
main to the meter, as shown on the standard water service installation
diagrams of the City, shall be furnished by the City. All installation
labor and materials for all portions of the water service downstream
from the installed meter shall be the sole responsibility of the customer.
(2)
The customer shall pay all costs for all service connection labor
and materials.
(3)
The service clamp, corporation stop, curb stop, and curb box shall
be installed by the City.
(4)
No owner or plumber shall be permitted to conduct water pipes into
any two distinct premises unless separate and distinct stop-cocks
shall be placed on the outside of each premises, nor shall any pipe
be allowed to cross lots or buildings to adjoining premises. Duplex
flats, double houses, and apartment houses shall be considered as
one "premises." A premises shall be construed to cover all buildings
and divisions under one common roof, owned by one party who will be
charged for all service of such premises.
(5)
The completed service connection shall be tested at a pressure of
100 psi from the point of connection to the meter yoke to ensure water
tightness.
(6)
Materials. Materials specified by the City shall be used in the service
from the main through the meter. Materials from a point downstream
of the meter to the point of use may be of the customer's selection,
but only materials and workmanship meeting standards of the American
Water Works Association and of the Illinois Department of Public Health
shall be used. All materials shall be designed for a working pressure
of not less than 15 pounds per square inch.
[Amended at time of adoption of Code (see Ch. 1, General
Provisions, Art. I)]
(7)
Installation shall be in accordance with the standard water service
installation diagrams of the City. All pipe and materials shall be
installed on a firm foundation. After inspection and approval, earth
backfill shall be placed and tamped firmly into place. All street
and roadway surfaces disturbed by installation shall be replaced.
(8)
No septic tank or sewer line shall be located within 10 feet of a
water main or service pipe.
(9)
No materials other than those specified herein shall be used.
A.
Any customer of the waterworks system requesting a termination of
service shall give written notice to the City Clerk 10 days prior
to the time that such termination of service is desired. At the time
of service termination, the meter shall be read by the City and a
bill rendered to the occupant requesting service termination. No charge
will be made for these services.
B.
Any customer of the waterworks system requesting commencement of
service following a termination of service for the same service location
shall be billed a service charge for turning on the meter again in
an amount set forth in the fee schedule adopted by the City Council.
[Amended at time of adoption of Code (see Ch. 1, General
Provisions, Art. I)]
C.
The owner of any lot, parcel of land or premises receiving any of
the services of the waterworks system of the City shall be liable
for the payment for the services to such lot, parcel of land or premises
as required by the ordinance establishing rates and charges.
A.
The City shall employ personnel to read the service meters and to
bill the customers of the City.
B.
The meter reader shall be responsible for the reading of all customer
meters, inspecting all air-release valves to ensure proper functioning
of the valves, and exercising all distribution system gate valves
once every six months, preferably in April and October.
C.
The City Clerk or his office shall be responsible for keeping and
maintaining the records and accounts of the City, for billing each
customer of the City each month, and for receiving customer complaints
and directing action to effect correction of the complaint.
D.
The City shall retain a certified public accountant for the purpose
of reviewing the financial statements and condition of the combined
waterworks and sewerage system and who shall prepare an annual audit
report complete in accordance with the requirements of the Auditor
of Public Accounts of the State of Illinois.
A.
Billing statements shall be mailed to each customer of the City's
combined waterworks and sewerage system once a month. The customer
shall pay the minimum monthly bill as established by the City even
if the customer uses no water during the billing period, except under
cases of request for termination of service. The customer shall start
paying not less than the minimum water bill charged by the City as
soon as his service is installed and approved, or following commencement
of service following such previous termination.
