As used in this Article, the following terms shall have the
meanings indicated:
BASE
A place of business from which City-licensed taxicabs are
dispatched.
CONTRACT DISPATCH SERVICE PROVIDER
A dispatch service provider, not owned by the base, that
provides its services - including via the use of dispatch devises
- under an agreement with the base.
DISPATCH
A request made from a base to a City-licensed taxicab driver
directing the driver to provide transportation to a passenger who
has previously arranged for such transportation.
DISPATCH DEVICE
A publicly or privately-available electronic booking device
or mobile telecommunications online-enabled technology application
(e.g., without limitation, smartphone, cellphone or tablet-based)
and related dispatch equipment and system (e.g., without limitation,
antennas and computers).
DISPATCH SERVICE PROVIDER
Base dispatching, reserving, or referring of trips to City-licensed
taxicab drivers for or on behalf of bases by services provided under
common corporate ownership or by way of contract dispatch service
providers using dispatch devices. Dispatch service includes a base
dispatching or managing its fleet under the trade, business, or operating
name the base has on file with the City using commercial dispatching
software. Dispatch service shall also include a base dispatching through
a dispatch device that uses the same name in its branding, operations,
promotions, or advertisements as the trade, business, or operating
name the base has on file with the City.
E-DISPATCH
A dispatch arranged through a licensed dispatch service provider
through a dispatch device.
This article shall apply to all owners of taxicabs, bases, and
dispatch service providers operating, or to be operated, in the City
of Camden as well as all taxicabs, bases and dispatch services to
be so operated.
All license applications and the administration thereof under this article shall be governed by the provisions of Chapter
485, Licenses and Business Regulations that do not conflict with the provisions in this article. Additionally, licensees under this article shall comply with the following:
A. Applicants for licenses under this article shall swear (or affirm) that the information in the application is true, under penalty of perjury, to the Bureau of License and Inspections, and that the taxicab, base, dispatch service provider, or contract dispatch service provider, where applicable, will only dispatch to City of Camden-licensed taxicabs that operate in Camden (§
485-9).
B. Applicants for licenses under this article submit with its license
application to the Bureau of License and Inspections a list of all
its dispatch service providers. The licensee must file with the Bureau
of License and Inspections all updates to its list of dispatch service
providers within five business days of entering into a new dispatch
services agreement or terminating an existing agreement.
C. For the purposes of demonstrating to the Bureau of License and inspections
how the particular dispatch device functions and can be safely used
by taxicab drivers within their taxicabs, licensees shall provide
the Bureau of License and Inspections with the current physical dispatch
devices integrated to the taxicab, base or dispatch service provider's
dispatch program (e.g., My Taxi Ride, Limosys, etc.), and written
description of the make, model number, and software version of said
dispatch device. Licensees shall provide an undated device to the
Bureau of License and Inspections 10 days after Licensee's receipt
of same.
D. The City and its Bureau of License and Inspections shall take all
necessary steps to protect the privacy of individual drivers and passengers
and their private information, as defined by state law, and follow
all applicable state and federal privacy laws in this regard.
E. On a monthly basis, on the last day of each month, licensee shall
e-mail to the Bureau of License and Inspections the licensee's
receipts for its rental, licensing, or use of the dispatch device.
F. Licensee shall ensure that all confirmations of dispatched taxicab
pickup to fare via e-dispatch, text, e-mail, or other electronic means,
must include the pick-up vehicle's City of Camden taxicab license
and license plates numbers.
G. Applicants for licenses under this article submit with its license
application to the Bureau of License and Inspections its detailed
policies and technical means by which other dispatch device users
who are not licensed to operate a taxicab in Camden, or who operate
personal or other commercial vehicles, will be blocked from receiving
dispatch service calls within Camden.
H. Licensees shall collect and provide to the Bureau of License and
Inspections a list of all City of Camden-licensed taxicabs they provide
dispatches to.