A. 
Any person who shall, without authority of the Utility, allow contractors, masons, or other unauthorized persons to take water from their premises, operate any valve connected with the street or supply mains, or open any fire hydrant connected with the distribution system, except for the purpose of extinguishing fire, or who shall wantonly damage or impair the same shall be subject to a fine as provided by municipal ordinances.
A. 
No water service shall be laid through any trench having cinders, rubbish, rock or gravel fill, or any other material which may cause injury to or disintegration of the service pipe, unless adequate means of protection are provided by sand filling or such other insulation as may be approved by the Utility. Service pipes passing through curb or retaining walls shall be adequately safeguarded by provision of a channel space or pipe casing not less than twice the diameter of the service connection. The space between the service pipe and channel or pipe casing shall be filled and lightly caulked with a mastic cement, or other resilient material, and made impervious to moisture.
B. 
In backfilling the pipe trench, the service pipe must be protected against injury by carefully hand tamping the ground filling free from hard lumps, rocks, stones, or other injurious material, around and at least six inches over the pipe.
C. 
All water supplies shall be of undiminished size from the street main in to the point of meter placement. Beyond the meter outlet valve, the piping shall be sized and proportioned to provide, on all floors, at all times, an equitable distribution of water supply for the greatest probable number of fixtures or appliances operating simultaneously. All such service shall comply with the provisions of the State Plumbing Code and shall be inspected by the Inspection Department.
D. 
Water service from the main to the curb stop shall use Type "K" copper for one-inch- to two-inch-diameter pipe. The type of pipe for installations in excess of two inches shall be determined by the City of Onalaska. All water services from the main to the meter stops for new construction shall be a minimum of one inch. All water services from the curb stop to the meter, whether new or replacement, shall be one inch.
E. 
All water laterals installed within the City right-of-way or easement must be installed to current City of Onalaska specifications.
F. 
If the property owner changes use of property currently receiving water service and such as a result of such change water service will no longer be needed in the future, the City Engineer may require abandonment of the water service at the main. The property owner shall be responsible for all costs for removal.
A. 
The water cannot be turned on for a consumer except by a duly authorized employee of the Utility or a licensed plumber as listed on a plumbing permit for the property. When a plumber has completed a job, they must leave the water turned off. This does not prevent the plumber from testing the work.
A. 
Regulation by size. Any connections two inches or greater shall be flushed by the installer and tested by the Water Utility and be certified with one bacteriologically safe sample prior to use for any purpose. A water line pressure test shall also be made before or after the bacteriologically safe sample (per the latest revision of AWWA Standard C-651) has been obtained, unless the line to be pressure tested is not connected to the Water Utility system.
B. 
Flushing. Preparation for flushing and testing shall consist of providing a flushing assembly at the end of the installed line before any other piping is connected. The flushing assembly is to consist of a two-inch-minimum connection to the end of the line, a three-fourths-inch female pipe tee for a test faucet, a test faucet, and necessary hose to discharge the flushing water into a drain. The size of the hose shall be 1 1/2 inch for water main sizes smaller than eight inches and hose lengths 200 feet or less. All others require hoses 2 1/2 inches in diameter. Flushing shall proceed only upon approval and under the supervision of the Water Utility. Flushing shall only occur to the storm sewer. All samples for newly constructed services or water mains shall be taken by Water Utility personnel. Metering of flushing water is required. Flushing water may only be turned off upon notification by the Water Utility that the installation has been determined to be bacteriologically safe.
A. 
The Utility reserves the right to shut off the water in the mains temporarily, to make repairs, alterations or additions to the plant or system. When the circumstances will permit notice of sufficient delay, the company will give notification, by newspaper publication or otherwise, of the discontinuance of the supply. No rebate will be allowed to consumers for such temporary suspension of supply.
A. 
Where excavating machines are used in digging sewers, all water mains shall be maintained at the expense of the contractor.
B. 
Contractors must ascertain for themselves the existence and location of all service pipes. Where they are removed, cut or damaged in the construction of a sewer, the contractor must at their own expense cause them to be replaced or repaired at once. They must not shut off the water service pipes from any consumer for a period exceeding six hours.
A. 
Trenches shall be backfilled per current City of Onalaska water main specifications.
A. 
Failure to repair. If a customer fails to repair a leaking, damaged, deteriorated or broken service pipe from the curb stop or, if no curb stop is present, from the property line to the point of metering or use within five days after receiving notification from the Water Utility that their service requires repair, the water may be shut off and will not be turned on again until the repairs have been completed. The Water Utility may disconnect without notice where a dangerous condition exists for as long as the condition exists.