DISCONNECTION NOTICE
| |
Dear Customer:
| |
The bill enclosed with this notice includes your current charge
for utility service and your previous unpaid balance.
| |
You have 10 days to pay the utility service arrears or your
service is subject to disconnection.
| |
If you fail to pay the service arrears, or fail to contact us
within the 10 days allowed, we will proceed with disconnection action.
| |
To avoid the inconvenience of service interruption and an additional
charge of (amount) reconnection, we urge you to pay the full arrears
IMMEDIATELY AT OUR OFFICE.
| |
If you have a reason for delaying the payment, call us and explain
the situation.
| |
PLEASE CALL THIS TELEPHONE NUMBER ( ) IMMEDIATELY
IF:
| |
1.
|
You have a question about your utility service arrears.
|
2.
|
You are unable to pay the full amount of the bill and are willing
to enter into a time payment agreement with us.
|
3.
|
There are any circumstances you think should be taken into consideration
before service is discontinued.
|
4.
|
Any resident is seriously ill.
|
Illness Provision
| |
If there is an existing medical emergency in your home and you
furnish the Utility with a statement signed by either a licensed Wisconsin
physician or a public health official, we will delay disconnection
of service up to 21 days. The statement must identify the medical
emergency and specify the period of time during which disconnection
will aggravate the existing emergency.
| |
In any situation where you are unable to resolve billing disputes
or disputes about the grounds for proposed disconnection through contacts
with our Utility, you may make an appeal to the Wisconsin Public Service
Commission, Madison, Wisconsin.
| |
(CITY OF ONALASKA, WI)
|