(a) 
The city shall never be liable for any such claim for property damage or for personal injury, whether such personal injury results in death or not, unless the person damaged or injured, or someone in his behalf, or, in the event the injury results in death, the person or persons who may have a cause of action under the law by reason of such death or injury, shall, within sixty (60) days for good cause shown from the date the damage was received, give notice in writing to the mayor and city council of the following facts:
(1) 
The date and time when the injury occurred and the place where the injured person or property was at the time when the injury was received.
(2) 
The nature of the damage or injury sustained.
(3) 
The apparent extent of the damage or injury sustained.
(4) 
A specific and detailed statement of how and under what circumstances the damage or injury occurred.
(5) 
The amount for which each claimant will settle.
(6) 
The actual place of residence of each claimant by street, number, city and state on the date [the claim] is presented.
(7) 
In case of personal injury or death, the names and addresses of all persons who, according to the knowledge or information of the claimant, witnessed the happening of the injury or any part thereof and the names of the doctors, if any, to whose care the injured person is committed.
(8) 
In case of property damage, the location of the damaged property at the time the claim was submitted along with the names and addresses of all persons who witnessed the happening of the damage or any part thereof.
(b) 
No suit of any nature whatsoever shall be instituted or maintained against the city unless the plaintiff therein shall aver and prove that previous to the filing of the original petition the plaintiff applied to the city council for redress, satisfaction, compensation, or relief, as the case may be, and that the same was by vote of the city council refused.
(2002 Code, sec. 1.401)
All notices required by this article shall be effectuated by serving them upon the city manager at the following location: 13333-A Highway 71 West, Bee Cave, Texas 78738, and all such notices shall be effective only when actually received in the office of the person named above.
(2002 Code, sec. 1.402)
(a) 
The above written notice requirements shall be waived if the city has actual knowledge of death, injury or property damage likely to result in a claim against the city. The city shall not be deemed to have actual knowledge unless that knowledge is attributable to an appropriate city official whose job duties include the authority to investigate and/or settle claims against the city.
(b) 
Notice requirements shall likewise be waived in cases in which the plaintiff can demonstrate good cause or civil rights violations.
(2002 Code, sec. 1.403)
The written notice required under this article shall be sworn to by the person claiming the damage or injuries or by someone authorized by him to do so on his behalf. Failure to swear to the notice as required herein shall not render the notice fatally defective, but failure to so verify the notice may be considered by the city council as a factor relating to the truth of the allegations and to the weight to be given to the allegations contained therein.
(2002 Code, sec. 1.404)