The following words, terms and phrases, when used in this division, shall have the meanings ascribed to them in this section, except where the context clearly indicates a different meaning:
911 emergency service system.
A system of processing emergency 911 calls.
911 service.
A telecommunications service through which the user of a public telephone system has the ability to reach the city’s public safety answering point by dialing the digits “9-1-1.”
Local exchange access line or equivalent local exchange access line.
(1) 
Means the physical voice grade telecommunications connection or the cable or broadband transport facilities, or any combination of these facilities, owned, controlled, or relied upon by a service provider, between an end user customer’s premises and a service provider’s network, that, when the digits “9-1-1” are dialed, provides the end user customer access to a public safety answering point through a permissible interconnection to the dedicated 911 network. In the case of multi-channel services or offerings, channelized by a service provider, each individual channel provided to an end user customer shall constitute a separate “local exchange access line” or “equivalent local exchange access line” (e.g., ISDN-PRI service consists of 24 individual channels). The terms “local exchange access line” or “equivalent local exchange access line” include lines as defined above that a service provider offers at a fully or partially discounted rate from the provider’s base rate to a class of end users (e.g., the service provider’s employees/retirees). Such discounting is not a basis for eliminating or reducing the 911 emergency service fee on such lines, except in the instance of an emergency communication district imposing its 911 emergency service fee based on a percentage in lieu of a flat rate.
(2) 
The term “local exchange access line” or “equivalent local exchange access line” does not include coin-operated public telephone equipment, public telephone equipment operated by card reader, commercial mobile radio service that provides access to a paging or other one-way signaling service, a communication channel suitable only for data transmission, a line from a telecommunications service provider to an Internet service provider for the Internet service provider’s data modem lines used only to provide its Internet access service and that are not capable of transmitting voice messages, a wireless roaming service or other non-vocal commercial mobile radio service, a private telecommunications system, or a wireless telecommunications connection subject to Texas Health and Safety Code, section 771.0711.
Public safety answering point.
The city communications facility that:
(1) 
Is operated continuously;
(2) 
Is assigned the responsibility to receive 911 calls and to dispatch emergency response services directly or to transfer or relay emergency 911 calls to other public safety agencies;
(3) 
Is the first point of receipt by a public safety agency of a 911 call; and
(4) 
Serves the city.
Service provider.
An entity providing local exchange access lines and/or equivalent local exchange access lines to a service user in the city.
Service user.
A person or business entity that is provided local exchange access lines or equivalent local exchange access lines in the city.
(Ordinance 2007-08-38 adopted 8/13/07)
There is hereby imposed on each telephone subscriber’s local exchange access line, or its equivalent, in the city, a 911 emergency service fee as established by the city council. Such fees shall be used only to provide for the purchase, installation, operating and maintenance expenses of 911 emergency services, including required personnel.
(Ordinance 2007-08-38 adopted 8/13/07)
The city manager, or his designee, is hereby authorized to execute a contract or contracts on behalf of the city with any service provider, pursuant to the provisions of this division, to provide for the billing and collection of fees imposed by the city pursuant to the provisions hereof.
(Ordinance 2007-08-38 adopted 8/13/07)
The 911 emergency service fee imposed by this division shall be subject to the following restrictions and limitations:
(1) 
The 911 service fee may only be imposed upon service users’ local exchange access lines and equivalent local exchange access lines.
(2) 
The 911 service fee may not be imposed upon more than one hundred (100) local exchange access lines per service user per location, or more than one hundred (100) local exchange access lines for a single business entity at a single location unless the lines or services are used by residents of the location. The fee limitation of this section shall not apply to equivalent local exchange access lines.
(3) 
The 911 service fee may not be imposed upon any coin-operated or coin/card reader operated telephone equipment.
(4) 
The 911 service fee shall be stated separately on each service user’s bill.
(5) 
The 911 service fee shall have uniform application within the municipal boundaries of the city.
(6) 
Each service provider not already remitting 911 service fees should be advised in writing of the amount of the 911 service fee to be applied to each type of service at least ninety (90) days prior to the first billing date.
(7) 
No service provider will be obliged or authorized to take any legal action to enforce the collection of any billed 911 service fee.
(8) 
No service provider will disconnect any service user’s telephone service for failure to pay the 911 service fee.
(9) 
Each service provider will assess a 911 service fee to each service user on a monthly basis and will remit the collected 911 service fee to the city no later than thirty (30) days after the close of the month in which such 911 service fees were assessed.
(10) 
Each service provider shall complete a remittance report in the form provided by the city, and the remittance report shall accompany the remitted 911 service fees.
(11) 
Each service provider will provide the city with a list of any service users who have refused to pay the 911 service fee. This list shall be provided a minimum of once per calendar year.
(12) 
Each service provider will retain records of the amount of 911 service fees collected for a period not to exceed two (2) years from the date of collection.
(13) 
Should the city desire to audit the records of collected fees from any service provider, it may do so at the city’s sole cost and expense.
(14) 
All federal service users located in the city are exempt from the 911 service fee.
(Ordinance 2007-08-38 adopted 8/13/07)